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bootable BIOS CD instructions?


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#1 finback670

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Posted 22 December 2011 - 10:08 AM

Hello:

My daughter's Acer Aspire model 5100 laptop no longer recognizes the keyboard, touchpad, or USB ports. She is running Windows Vista Home Premium.

I have tried:

rebooting with and without the battery (on AC power only)no luck
Holding down the power button without a battery or AC power
checked the keyboard connection ok
tried booting without the HDD. Still no cursor or keyboard control

When booting, I can not enter set-up or any other screen by using the keyboard as it appears dead. Same with the touchpad and USB ports so external devices can not be used. When it boots it goes to a "Windows Error Recovery" screen and recommends "Launch Start-up Repair" but I can not select that option or any other so after it times out the "Start-up Repair" screen opens automatically and searches for problems. It asks if I want to restore the computer with System Restore but without the ability to select the option I can't even do that.

It was suggested that I update the BIOS but I do not know how to create a bootable CD that will automatically flash the BIOS from a CD when booting up. The CD/DVD drive is recognized early in the boot order so a bootable CD might work.

Is anyone A) Familiar with the problem? and/or B) Know how to make a bootable BIOS CD for this machine?

Thank you in advance for any help you might be able to offer.

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#2 LucheLibre

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Posted 22 December 2011 - 06:56 PM

I'd say the USB controller on your Motherboard died. You'll need to use a USB Type II PCcard. Other forum posts suggest that you still won't be able to get into the BIOS, but my guess is that your BIOS is not the problem here.

Edited by LucheLibre, 22 December 2011 - 06:57 PM.

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

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#3 rotor123

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Posted 24 December 2011 - 02:32 PM

One thought. Look at all the USB ports for physical damage. I have seen that on desktops and laptops.
If you go here the second image down shows a good and a bad USB port.
http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T400-T500-won-t-boot-past-Thinkpad-logo-screen/ta-p/352377

Good Luck
Roger

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