Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Western Digital-retrospect - Backups


  • Please log in to reply
10 replies to this topic

#1 help!

help!

  • Members
  • 89 posts
  • OFFLINE
  •  
  • Local time:02:46 PM

Posted 06 February 2006 - 10:28 AM

Hi,
I did this backup a while ago (although a more recent one produced similar results, I'm just copying the "cleaner" one- one that was done while I didn't use the computer).

My backup produces this error log; not sure if I should be concerned about any of these?

does any of this mean there's some security issue with my computer? or that someone else is using it and I don't know or something?

I most likely did a virus scan and ad ware and spybot before this, fyi!

I never know what I'm supposed to do with this error log after I do a backup with the retrospect. I do backups to a separate hard drive (J); I just click the top button....seems to go ok!
thanks!

LOG:

12/21/2005 9:42:34 PM: Copying Drive C (C:)
File "C:\Documents and Settings\All Users\Application Data\Sony Corporation\VAIO Entertainment Platform\1.0\VzCdb\VzCdb_Mgr.ldf": can't read, error -1020 (sharing violation)

File "C:\Documents and Settings\All Users\Application Data\Sony Corporation\VAIO Entertainment Platform\1.0\VzCdb\VzCdb_Mgr.mdf": can't read, error -1020 (sharing violation)

File "C:\Documents and Settings\All Users\Documents\Recorded TV\TempRec\{FF2154B5-62AB-4F72-928F-2E31902614F0}.TmpSBE": can't read, error -1020 (sharing violation)

File "C:\Documents and Settings\All Users\Documents\Recorded TV\TempRec\TempSBE\MSDVRMM_3831707727_1179648_51649": can't read, error -1020 (sharing violation)

File "C:\Program Files\Microsoft SQL Server\MSSQLVAIO_VEDB\Data\master.mdf": can't read, error -1020 (sharing violation)

File "C:\Program Files\Microsoft SQL Server\MSSQLVAIO_VEDB\Data\mastlog.ldf": can't read, error -1020 (sharing violation)

File "C:\Program Files\Microsoft SQL Server\MSSQLVAIO_VEDB\Data\model.mdf": can't read, error -1020 (sharing violation)

File "C:\Program Files\Microsoft SQL Server\MSSQLVAIO_VEDB\Data\modellog.ldf": can't read, error -1020 (sharing violation)

File "C:\Program Files\Microsoft SQL Server\MSSQLVAIO_VEDB\Data\tempdb.mdf": can't read, error -1020 (sharing violation)

File "C:\Program Files\Microsoft SQL Server\MSSQLVAIO_VEDB\Data\templog.ldf": can't read, error -1020 (sharing violation)

File "C:\WINDOWS\Prefetch\WMIPRVSE.EXE-0D449B4F.pf": appears incomplete

File "C:\WINDOWS\Temp\JETC6E9.tmp": can't read, error -1020 (sharing violation)

File "C:\WINDOWS\Temp\Perflib_Perfdata_130.dat": can't read, error -1020 (sharing violation)
12/21/2005 9:54:55 PM: Comparing Backup of Drive C © on New Volume (J:)

File "C:\Program Files\HP\hpcoretech\data\EvntData-1595555678.xml": didn't compare at offset 3,489 in stream "Data"

File "C:\WINDOWS\system32\config\systemprofile\NTUSER.DAT": different modify date/time (src: 4/26/2005 5:28:30 PM, dest: 12/21/2005 9:54:53 PM)

File "C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat": different modify date/time (src: 7/27/2005 5:34:40 PM, dest: 12/21/2005 9:54:53 PM)

File "C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER": didn't compare at offset 60 in stream "Data"

File "C:\WINDOWS\Temp\TWAIN.LOG": didn't compare at offset 390 in stream "Data"

File "C:\WINDOWS\Temp\Twain001.Mtx": didn't compare at offset 63 in stream "Data"

File "C:\WINDOWS\Temp\Twunk001.MTX": didn't compare at offset 60 in stream "Data"
12/21/2005 10:03:56 PM: 20 execution errors

Completed: 30529 files, 1.3 GB

Performance: 135.1 MB/minute (125.2 copy, 146.7 compare)

Duration: 00:21:22 (00:01:46 idle/loading/preparing)

BC AdBot (Login to Remove)

 


#2 Enthusiast

Enthusiast

  • Members
  • 5,898 posts
  • OFFLINE
  •  
  • Location:Florida, USA
  • Local time:01:46 PM

Posted 09 February 2006 - 02:05 AM

Western Digital's Retrospect is actually third party software by Dantz.

If you are using XP with SP2 there are some adjustments that need to be done.

See if the Dantz knowledgebase will help:
http://kb.dantz.com/display/2/index.asp?c=...RL=&r=0.3381922

#3 help!

help!
  • Topic Starter

  • Members
  • 89 posts
  • OFFLINE
  •  
  • Local time:02:46 PM

Posted 11 February 2006 - 06:11 PM

Hi,
just wondering what you saw in MY post that made you say "there are some adjustments that need to be done"? (I am using xp with the lastest updates-sp2) what did you see?

thanks
I couldn't get anything from dantz : (

#4 Enthusiast

Enthusiast

  • Members
  • 5,898 posts
  • OFFLINE
  •  
  • Location:Florida, USA
  • Local time:01:46 PM

Posted 12 February 2006 - 02:38 PM

Using Retrospect with Microsoft Windows XP Service Pack 2

If you are using Retrospect to back up networked Windows XP computers, and you are planning to upgrade to Microsoft Windows XP Service Pack 2 (SP2), you need to adjust the settings on your Retrospect backup computer and the Retrospect client computers. If you do not perform backups of network Windows XP computers, your backups will not be affected by SP2 and you do not need to take any action.



When you install Windows XP Service Pack 2 (SP2), the service pack automatically enables a firewall on the computer running SP2. This firewall can interfere with the execution of backups from a Retrospect client computer to a Retrospect backup computer. To ensure that your Retrospect backups continue to work smoothly, please follow the procedures described in this document.



Note: If you disable the firewall, you do not need to complete the procedures in this document; however, Microsoft recommends that you keep the firewall in place to provide greater security for your computer.



Retrospect 7 users

If you install Retrospect 7.x or the Retrospect 7.x Client software on a PC running Service Pack 2, the install process will open the necessary network ports. No additional action should be required.



Retrospect 6.5 and earlier:

Preparing for the Installation

Before installing SP2 on any computer, it is recommended that you perform a backup and prepare a disaster recovery (DR) CD for the computer. If you encounter a problem during the installation, you can use the DR CDs to restore your computers to a point in time prior to the installation of SP2.



Using Retrospect and SP2 on a Client Computer

To ensure that your Retrospect client computers can be backed up with SP2 installed, perform the following procedure on each client computer.



To adjust settings on a Retrospect client computer

1. After the SP2 installation is complete, click Start on the taskbar, and then click Control Panel.

2. Click Security Center.

3. Click Windows Firewall. By default, the On (Recommended) radio button is selected. If not, please select this button.

4. Click the Exceptions tab.

5. Click Add Port.

6. In the Name field, type:

Retrospect (TCP)

7. In the Port Number field, type:

497

8. Select the TCP radio button if it is not already selected by default.

9. Click OK.

Retrospect (TCP) should appear with a check box selected in the Program and Services window.

10. Select Add Port.

11. In the Name field, type:

Retrospect (UDP)

12. In the Port Number field, type:

497

13. Select the UDP radio button.

14. Click OK.

Retrospect (UDP) should appear with a check box selected in the Program and Services window.




Using Retrospect and SP2 on a Backup Computer

After performing the preceding steps on each of your Retrospect client computers, you need to perform additional procedures on your backup computer if it is running SP2. If your client computers are being backed up to a computer that is not running SP2, you do not need to perform this procedure.



To adjust settings on a Retrospect backup computer running SP2

1. After the SP2 installation is complete, click Start on the taskbar, and then click Control Panel.

2. Click Security Center.

3. Click Windows Firewall. By default, the On (Recommended) radio button is selected. If not, please select this button.

4. Click the Exceptions tab.

5. Click Add Port.

6. In the Name field, type:

Retrospect (TCP)

7. In the Port Number field, type:

497

8. Select the TCP radio button if it is not already selected by default.

9. Click OK.

The Program and Services windows should display an entry for Retrospect (TCP) with a check box selected.

10. Select Add Port.

11. In the Name field, type:

Retrospect (UDP)

12. In the Port Number field, type:

497

13. Select the UDP radio button.

14. Click OK.

Retrospect (UDP) should appear with a check box selected in the Program and Services window.

15. Select Add Program.

16. Select the Retrospect application from the list

17. Click OK to close the Add Program dialog box. If Retrospect does not appear on the list of applications, click Browse to locate Retrospect and add it to the list. You can locate Retrospect at the following path:

C:\Program Files\Dantz\Retrospect\Retrospect.exe

18. After you close the Add Program dialog box, the following three new entries are displayed on the Exceptions tab of the Windows Firewall settings:

· Retrospect (TCP)

· Retrospect (UDP)

· The Retrospect application

Make sure that the check boxes next to all three entries are selected.

19. Click OK to return to the Security Center



Preparing New Backup Data

After installing SP2, perform a backup of all your computers. This ensures that you can perform a live restore of your SP2 computers or create a disaster recovery CD for them.



Performing a Live Restore

A live restore operation restores the entire computer — including the operating system and its settings, applications and their settings, and all user files and folders — to a prior point in time. Because computers running Windows XP, Windows XP with Service Pack 1 (SP1), and Windows XP with SP2 have different operating system characteristics, you cannot use a backup created while a computer was running a particular service pack level to perform a live restore after you have installed a different service pack on that computer.



For example, if you create a backup from a computer running SP1 and you later install SP2 on that computer, you cannot use the original backup (created with SP1) to perform a live restore of the computer while it is running SP2. Similarly, if you create a backup from a computer running Windows XP (without a service pack), and you later install SP1 on that computer, you cannot use the original backup to perform a live restore of the computer while it is running SP1.



If you need to roll back your computer to a point in time when it was running a different service pack level, install Windows XP from the installation CD, then install the appropriate Windows XP service pack, then install Retrospect, and then perform the live restore.


Creating a Disaster Recovery CD (DR CD)

Use Retrospect’s Disaster Recovery wizard to create a DR CD in case you need to do a bare metal restore of your computer to Windows XP with SP2. The wizard prompts you to insert a Windows XP installation CD, which must be at the SP2 level. If your Windows XP installation CD is not at the SP2 level, you need to create a Windows XP with SP2 installation CD.



For information on creating a Windows XP with SP2 installation CD, visit the following Web site: http://www.winsupersite.com/showcase/windo..._slipstream.asp.

http://kb.dantz.com/display/2n/_index1.asp...faq&r=0.2527822

#5 help!

help!
  • Topic Starter

  • Members
  • 89 posts
  • OFFLINE
  •  
  • Local time:02:46 PM

Posted 12 February 2006 - 04:28 PM

1. I only have my one desktop (so I'm not backing up networked computers), so does that mean I can basically ignore everything you said ? I'm so confused by everything you said!!

2. Since I use mcafee, someone at some time told me to disable the windows firewall and just use the mcafee, so when I go to the security center, and click on windows firewall it says it's "off", is that ok?

3. I have no "exceptions" tab when I go to security center (it says firewall and it says on-referring to mcafee)

thanks!

#6 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:02:46 PM

Posted 23 February 2006 - 05:29 PM

1) I don't know - Enthusiast will have to explain it.

2) The Windows firewall being OFF is ok as long as the other one (McAfee) is on. You need to only have one on to prevent conflicts between the 2 of them.

3) Go to Control Panel and open the Windows Firewall (not the Security Center) - it's easier to find if you switch to classic view. That's where you'll find the exceptions tab.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 help!

help!
  • Topic Starter

  • Members
  • 89 posts
  • OFFLINE
  •  
  • Local time:02:46 PM

Posted 23 February 2006 - 10:29 PM

2. thanks!
3. oh yeah, I found it! in the exceptions tab, there are 2 things checked:

remote assistance
windows messenger

ho pe that's ok!

#8 Enthusiast

Enthusiast

  • Members
  • 5,898 posts
  • OFFLINE
  •  
  • Location:Florida, USA
  • Local time:01:46 PM

Posted 23 February 2006 - 11:58 PM

See if you can determine what version of Retrospect do you have.
It will help should you experience other problems and want to look them up in the Dantz database.
http://kb.dantz.com/display/2/index.asp?c=...RL=&r=0.3381922


Are other applications being used while you are doing the backup?

Most of the log you posted described "sharing violations"
"error -1020 (sharing violation)"

From the Retrospect knowledgebase:

Error -1020 (sharing violation) occurs when a file cannot be accessed because it is in use.
Another application or the operating system may have the files open preventing Retrospect from accessing them.
Exit the application that owns the busy file.
It is possible this error was reported on insignificant files and you can just ignore it.


You have to figure out what these files were, and if they are important.

Some are temp files, probably unimportant.

Some seem to be idf files (I have no idea what that is other than they are usually connected with CAD aps)

Do a search for *idf and see what they are (or what originated them) on your computer and if they are important to back-up.

Do you run a SQL database?

In any case, using aps and changing data while running the backup will create sharing violations. If you open the software instead of pushing the button on the external hard drive, I believe you can schedule backups for when the computer is idle. You may still get some because some may be caused by the op system itself running

Some of the others show data is changing while the backup is running and it shows data changing:

File "C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER": didn't compare at offset 60 in stream "Data"

File "C:\WINDOWS\Temp\TWAIN.LOG": didn't compare at offset 390 in stream "Data"

File "C:\WINDOWS\Temp\Twain001.Mtx": didn't compare at offset 63 in stream "Data"

File "C:\WINDOWS\Temp\Twunk001.MTX": didn't compare at offset 60 in stream "Data"

Some may be important, and some not - like the twain log.


More from the Dantz knowledgebase:

TITLE: Execution Errors

Discussion:


When finishing a backup Retrospect may display a window with "Execution Errors". To find more details about these errors look in your Retrospect Operations Log.

The log is located in the Reports tab under the "log" button. For Express user's look in the Menu bar for the "Window" menu and then select Log.

The errors will be displayed with a red arrow in the left margin of the Operations Log. Details about these specific errors can be found in the User's Guide or in the Knowledgebase.

The typical reason that you receive the errors is due to the fact that the operating system has hundreds of files that are always in use and or changing on a regular basis. These changing files can cause execution errors when Retrospect is attempting to copy or compare the any given data. Below is a brief explanation of some common execution errors.


- 1020 sharing violation: the file was in use by a user or the system at the time it was being backed up.



- 1017 insufficient permissions: Refers to permissions. This can happen because you do not have the sufficient permissions to access a volume or a file. [b]This can also happen if Windows System Restore is enabled. (Me -I would not suggest shutting it off though!)



- Different Modify Date and Time: The errors that say “different…” mean that you backed up a particular file; from the time that the file was backed up to the time that retrospect went to compare the file; an attribute is now different resulting in an execution error. This is typically an informational error that you should not worry about.


Example: You run a backup and are surfing the internet while the execution is running. All the files that are being used or even touched by the user or the system will result in an execution error.



- Different Creation Date: Same as above

- Different Data Size: Same as above
http://kb.dantz.com/display/2n/index.asp?t...wse&r=0.7389294

Edited by Enthusiast, 24 February 2006 - 12:19 AM.


#9 help!

help!
  • Topic Starter

  • Members
  • 89 posts
  • OFFLINE
  •  
  • Local time:02:46 PM

Posted 04 March 2006 - 11:13 AM

whew!~ most of that went over my head!!
thanks for your response; and sorry for the delay!

the only things I would have had opened during the backup would be mcafee probably; I'm not on the internet while this is running

if you think it's safe, I could do the backup while mcafee is disabled

I do understand about the sharing violating thing

I don't know what a SQL database is, so when you ask if I did a search for it, I'm clueless!

I did a search, as you said, for *idf and here's what I got:
a bunch of listings :
I couldn't copy and paste it so I typed it in:

name: in folder: type:

cbidf2k c/windows/I386/driver.cab system file

swpidflt.dll " applic extension

IIS_ca_rapidfailprotect c/windows/I386/IIS6l.cab html doc

IIS_ref_mb_rapidfailprotection

IIS_iidfpsc html doc

IIS_iidfpsc html doc

cbidf2k c/windows/system32/drivers system file

arpidfix c/windows/$hf_mig$/KB893756/update applic.

and then 15 more of these arpidfix things, all saying "update" at the end

then:

cbidf2k c/windows/driver cache/i386/driver.cab system file

swpidflt.dll c/windows/driver cache/i386/driver.cab applic extension

do you think these are anything to worry about?
thanks! ; )

#10 Enthusiast

Enthusiast

  • Members
  • 5,898 posts
  • OFFLINE
  •  
  • Location:Florida, USA
  • Local time:01:46 PM

Posted 05 March 2006 - 12:31 PM

If you are disconnected from the internet it is safe to disable Mcaffee and anything else.

Any program running in the background will cause Retrospect to report changes but changes are normal and nothing to worry about.

Looks like you're ok.

#11 help!

help!
  • Topic Starter

  • Members
  • 89 posts
  • OFFLINE
  •  
  • Local time:02:46 PM

Posted 06 March 2006 - 03:34 PM

thanks so much!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users