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Fatal Exception 0177:bff9dba7 In Windows


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#1 DebMarieGreene

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Posted 06 February 2006 - 08:55 AM

Often but not always, after I've selected "close" and am trying to power-off my laptop, this message appears and the machine hangs:

"WINDOWS
A fatal exception 0E has occurred at 0177:BFF9DBA7. The current application will be terminated. Press any key to terminate. Press Control/Alt/Delete to restart. Press any key to continue."

Machine does not respond when CTL/ALT/DEL is pressed. Ditto for pressing any/every key. I have to turn the power off. Then of course when I restart, I get an error message for improperly shutting down.

What does this error message mean and how do I fix the underlying problem(s)?

Running Windows 98 on IBM thinkpad.

THX as ever.

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#2 Herk

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Posted 06 February 2006 - 11:28 AM

Try this: look in Control Panel -> Add/Remove Programs and see if you can find "Kb891711" and uninstall it if present. It's a security update that sometimes causes problems. It's a matter of choosing between a possible vulnerability and keeping the system running.




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