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windows 7 antivirus 2012


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14 replies to this topic

#1 whosurpopi

whosurpopi

  • Members
  • 19 posts
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  • Local time:09:31 AM

Posted 21 December 2011 - 03:12 PM

I have already followed the selfhelp section, and it seems to work for a few hours, then i start getting the popups, and it totally locks up the computer. the only way to get it to do anything is f8 then system restore. I then run the programs as described in self help and it appears to find 6 trojans, then the whole process starts over with popups in a couple of hours.

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385
Run by Kyle at 10:48:40 on 2011-12-21
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3838.2050 [GMT -5:00]
.
AV: Norton Internet Security *Disabled/Outdated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Outdated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Norton Internet Security *Disabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe
C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe
C:\Program Files (x86)\Gateway\Registration\GregHSRW.exe
C:\Windows\system32\svchost.exe -k HsfXAudioService
C:\Windows\system32\lxcrcoms.exe
C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Gateway\Gateway Power Management\ePowerTray.exe
C:\Program Files (x86)\Lexmark 2400 Series\lxcrmon.exe
C:\Program Files (x86)\Lexmark 2400 Series\ezprint.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe
C:\Program Files (x86)\Video Web Camera\traybar.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Gateway\Gateway Power Management\ePowerEvent.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\Cyberlink\Power2Go\CLMLSvc.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Apoint2K\HidFind.exe
C:\Program Files (x86)\Cyberlink\PowerDVD8\PDVD8Serv.exe
C:\Windows\system32\DllHost.exe
C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe
C:\Program Files (x86)\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files (x86)\Brother\Brmfcmon\BrMfcmon.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Browny02\BrYNSvc.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Windows\SysWOW64\svchost.exe -k HPHNDUService
C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Program Files (x86)\My Toolbar\ATBPToolbarSSB.1.0.dll
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=nv52_series&r=2736100995b6l03c0z125a4771t21q
mDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=nv52_series&r=2736100995b6l03c0z125a4771t21q
mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=nv52_series&r=2736100995b6l03c0z125a4771t21q
uURLSearchHooks: sbot012 Toolbar: {793dc267-b192-4992-a9ec-6d92ba3e1b4c} - C:\Program Files (x86)\SwagGrabber\prxtbSwa0.dll
uURLSearchHooks: PageRage Toolbar: {9565115d-c7d6-46d3-bd63-b67b481a4368} - C:\Program Files (x86)\PageRage\tbPage.dll
mURLSearchHooks: sbot012 Toolbar: {793dc267-b192-4992-a9ec-6d92ba3e1b4c} - C:\Program Files (x86)\SwagGrabber\prxtbSwa0.dll
mURLSearchHooks: PageRage Toolbar: {9565115d-c7d6-46d3-bd63-b67b481a4368} - C:\Program Files (x86)\PageRage\tbPage.dll
mWinlogon: Userinit=userinit.exe,
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Conduit Engine : {30f9b915-b755-4826-820b-08fba6bd249d} - C:\Program Files (x86)\ConduitEngine\prxConduitEngine.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
BHO: TTB000000 Class: {62960d20-6d0d-1ab4-4bf1-95b0b5b8783a} - C:\Users\Kyle\AppData\Local\Temp\low\COUPON~1.DLL
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: sbot012 Toolbar: {793dc267-b192-4992-a9ec-6d92ba3e1b4c} - C:\Program Files (x86)\SwagGrabber\prxtbSwa0.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: PageRage Toolbar: {9565115d-c7d6-46d3-bd63-b67b481a4368} - C:\Program Files (x86)\PageRage\tbPage.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Yontoo Layers: {fd72061e-9fde-484d-a58a-0bab4151cad8} - C:\Program Files (x86)\Yontoo Layers Client\YontooIEClient.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: sbot012 Toolbar: {793dc267-b192-4992-a9ec-6d92ba3e1b4c} - C:\Program Files (x86)\SwagGrabber\prxtbSwa0.dll
TB: CouponBar: {5bed3930-2e9e-76d8-bacc-80df2188d455} - C:\Users\Kyle\AppData\Local\Temp\low\CouponsBar.dll
TB: PageRage Toolbar: {9565115d-c7d6-46d3-bd63-b67b481a4368} - C:\Program Files (x86)\PageRage\tbPage.dll
TB: @C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
TB: My Toolbar: {ea582743-9076-4178-9aa6-7393fdf4d5ce} - C:\Program Files (x86)\My Toolbar\ATBPToolbar.1.0.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB: {724D43A0-0D85-11D4-9908-00400523E39A} - No File
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe" -h -k
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [Camera Assistant Software] "C:\Program Files (x86)\Video Web Camera\traybar.exe"
mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun: [CLMLServer] "c:\Program Files (x86)\Cyberlink\Power2Go\CLMLSvc.exe"
mRun: [RemoteControl8] "c:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe"
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [BrMfcWnd] C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [ControlCenter3] C:\Program Files (x86)\Brother\ControlCenter3\brctrcen.exe /autorun
mRun: [AmazonGSDownloaderTray] C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe
mRun: [BrStsMon00] C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe /AUTORUN
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\Users\Kyle\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
Trusted Zone: intuit.com\ttlc
DPF: {0D859AF0-C75E-11D4-B760-00E0B81077E8} - hxxp://mfr.mlxchange.com/5.2.08.14686/Control/FileCruiser.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {16FD824B-8E7B-11D2-9855-00802962956C} - hxxp://mfr.mlxchange.com/5.2.08.14686/Control/Specfile.cab
DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} - hxxp://mfr.mlxchange.com/5.2.08.14686/Control/MLSClientUtils.cab
DPF: {78523E50-56EB-11D3-B739-CAA1986A452F} - hxxp://mfr.mlxchange.com/5.2.08.14686/Control/LiteGrid.cab
DPF: {7A7537FC-5988-11D3-8B33-00104B9E5A4A} - hxxp://mfr.mlxchange.com/5.2.08.14686/Control/IRCWebPrint.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} - hxxp://mfr.mlxchange.com/5.2.08.14686/Control/IRCSharc.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {B198A72B-B4C3-42B5-B8DA-B364E76429AA} - hxxp://mfr.mlxchange.com/5.2.08.14686/Control/WebDog.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {EFD1E13D-1CB3-4545-B754-CA410FE7734F} - hxxp://samsclubus.pnimedia.com/upload/activex/v3_0_0_2/PhotoCenter_ActiveX_Control.cab
DPF: {F060A272-A18A-11D3-B75B-00E0B81077E8} - hxxp://mfr.mlxchange.com/5.2.08.14686/Control/AspCustomCtrls.cab
DPF: {FF1CD9A3-00CD-45C1-8182-4EEC229A182D} - hxxps://www.plaxo.com/activex/plx_upldr-2k-xp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{792DA9B9-C054-4A8A-997E-C85895405017} : DhcpNameServer = 192.168.1.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\CoIEPlg.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Conduit Engine : {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\prxConduitEngine.dll
BHO-X64: Conduit Engine - No File
BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: TTB000000 Class: {62960D20-6D0D-1AB4-4BF1-95B0B5B8783A} - C:\Users\Kyle\AppData\Local\Temp\low\COUPON~1.DLL
BHO-X64: TTB000000 - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO-X64: Search Helper - No File
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO-X64: sbot012 Toolbar: {793dc267-b192-4992-a9ec-6d92ba3e1b4c} - C:\Program Files (x86)\SwagGrabber\prxtbSwa0.dll
BHO-X64: sbot012 - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: PageRage Toolbar: {9565115d-c7d6-46d3-bd63-b67b481a4368} - C:\Program Files (x86)\PageRage\tbPage.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
BHO-X64: Google Dictionary Compression sdch: {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
BHO-X64: Google Dictionary Compression sdch - No File
BHO-X64: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: Yontoo Layers: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo Layers Client\YontooIEClient.dll
BHO-X64: Yontoo Layers - No File
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: sbot012 Toolbar: {793dc267-b192-4992-a9ec-6d92ba3e1b4c} - C:\Program Files (x86)\SwagGrabber\prxtbSwa0.dll
TB-X64: CouponBar: {5BED3930-2E9E-76D8-BACC-80DF2188D455} - C:\Users\Kyle\AppData\Local\Temp\low\CouponsBar.dll
TB-X64: PageRage Toolbar: {9565115d-c7d6-46d3-bd63-b67b481a4368} - C:\Program Files (x86)\PageRage\tbPage.dll
TB-X64: @C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
TB-X64: My Toolbar: {EA582743-9076-4178-9AA6-7393FDF4D5CE} - C:\Program Files (x86)\My Toolbar\ATBPToolbar.1.0.dll
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB-X64: {724D43A0-0D85-11D4-9908-00400523E39A} - No File
mRun-x64: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun-x64: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe" -h -k
mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [Camera Assistant Software] "C:\Program Files (x86)\Video Web Camera\traybar.exe"
mRun-x64: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun-x64: [CLMLServer] "c:\Program Files (x86)\Cyberlink\Power2Go\CLMLSvc.exe"
mRun-x64: [RemoteControl8] "c:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe"
mRun-x64: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun-x64: [BrMfcWnd] C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
mRun-x64: [ControlCenter3] C:\Program Files (x86)\Brother\ControlCenter3\brctrcen.exe /autorun
mRun-x64: [AmazonGSDownloaderTray] C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe
mRun-x64: [BrStsMon00] C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe /AUTORUN
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
.
============= SERVICES / DRIVERS ===============
.
R0 RapportKE64;RapportKE64;C:\Windows\system32\Drivers\RapportKE64.sys --> C:\Windows\system32\Drivers\RapportKE64.sys [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\NISx64\1007020.00B\SYMEFA64.SYS --> C:\Windows\system32\drivers\NISx64\1007020.00B\SYMEFA64.SYS [?]
R1 BHDrvx64;Symantec Heuristics Driver;C:\Windows\system32\Drivers\NISx64\1007020.00B\BHDrvx64.sys --> C:\Windows\system32\Drivers\NISx64\1007020.00B\BHDrvx64.sys [?]
R1 ccHP;Symantec Hash Provider;C:\Windows\system32\Drivers\NISx64\1007020.00B\ccHPx64.sys --> C:\Windows\system32\Drivers\NISx64\1007020.00B\ccHPx64.sys [?]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091217.002\IDSviA64.sys [2009-12-19 466992]
R1 RapportCerberus_34302;RapportCerberus_34302;C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\34302\RapportCerberus64_34302.sys [2011-12-20 397520]
R1 RapportEI64;RapportEI64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [2011-11-7 55056]
R1 RapportPG64;RapportPG64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [2011-11-7 61712]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-6-6 64952]
R2 Amazon Download Agent;Amazon Download Agent;C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe [2010-8-23 401920]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 ePowerSvc;Acer ePower Service;C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe [2009-9-29 844320]
R2 Greg_Service;GRegService;C:\Program Files (x86)\Gateway\Registration\GregHSRW.exe [2009-6-4 1150496]
R2 HPHNDUSVC;HP Home Network Diagnostic Support Service;C:\Windows\system32\svchost.exe -k HPHNDUService [2009-7-13 20992]
R2 HsfXAudioService;HsfXAudioService;C:\Windows\system32\svchost.exe -k HsfXAudioService [2009-7-13 20992]
R2 Norton Internet Security;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe [2009-10-23 117640]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe [2009-8-20 62720]
R2 RapportMgmtService;Rapport Management Service;C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [2011-11-7 931640]
R2 Updater Service;Updater Service;C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe [2009-8-15 240160]
R3 BrYNSvc;BrYNSvc;C:\Program Files (x86)\Browny02\BrYNSvc.exe [2011-2-2 245760]
R3 CAXHWAZL;CAXHWAZL;C:\Windows\system32\DRIVERS\CAXHWAZL.sys --> C:\Windows\system32\DRIVERS\CAXHWAZL.sys [?]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\system32\DRIVERS\k57nd60a.sys --> C:\Windows\system32\DRIVERS\k57nd60a.sys [?]
R3 SYMNDISV;Symantec Network Filter Driver;C:\Windows\system32\Drivers\NISx64\1007020.00B\SYMNDISV.SYS --> C:\Windows\system32\Drivers\NISx64\1007020.00B\SYMNDISV.SYS [?]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]
R4 RapportCerberus_32301;RapportCerberus_32301;C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_32301.sys [2011-11-7 396944]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-12-18 135664]
S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-4-28 704872]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-12-18 135664]
S3 netr28x;Ralink 802.11n Wireless Driver for Windows Vista;C:\Windows\system32\DRIVERS\netr28x.sys --> C:\Windows\system32\DRIVERS\netr28x.sys [?]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2009-9-29 225280]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 WSDPrintDevice;WSD Print Support via UMB;C:\Windows\system32\DRIVERS\WSDPrint.sys --> C:\Windows\system32\DRIVERS\WSDPrint.sys [?]
.
=============== Created Last 30 ================
.
2011-12-20 19:43:41 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{9DF32138-03BA-48BA-A08C-D8CAB37DB5F7}\offreg.dll
2011-12-20 19:43:34 8822856 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{9DF32138-03BA-48BA-A08C-D8CAB37DB5F7}\mpengine.dll
2011-12-11 22:01:49 -------- d-----w- C:\ProgramData\AVAST Software
2011-12-11 22:01:49 -------- d-----w- C:\Program Files\AVAST Software
2011-12-10 04:27:41 -------- d-----w- C:\ProgramData\PC Tools
2011-12-10 04:27:41 -------- d-----w- C:\Program Files (x86)\PC Tools Security
2011-12-10 04:27:41 -------- d-----w- C:\Program Files (x86)\Common Files\PC Tools
2011-12-04 19:30:03 -------- d-----w- C:\Users\Kyle\AppData\Local\PhotoChannel
.
==================== Find3M ====================
.
2011-11-16 19:45:33 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-11-15 19:29:56 270720 ------w- C:\Windows\System32\MpSigStub.exe
2011-11-08 02:28:40 63760 ----a-w- C:\Windows\System32\drivers\RapportKE64.sys
2011-10-01 03:21:20 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2011-10-01 02:59:14 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-09-29 16:24:44 1897328 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-09-29 04:09:30 3141120 ----a-w- C:\Windows\System32\win32k.sys
.
============= FINISH: 10:49:29.01 ===============

Attached Files



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#2 HelpBot

HelpBot

    Bleepin' Binary Bot


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Posted 27 December 2011 - 03:15 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/433787 <<< CLICK THIS LINK



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    • Please do this even if you have previously posted logs for us.
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***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

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Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

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#3 whosurpopi

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Posted 28 December 2011 - 09:06 AM

I am unable to run another log at this time. I am running windows 7 home premium service pack 1 64 bit system.

#4 Elise

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Posted 28 December 2011 - 10:28 AM

Hello, my name is Elise and I'll assist you with this issue.

COMBOFIX
---------------
Please download ComboFix from one of these locations:
Bleepingcomputer
ForoSpyware
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

regards, Elise


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#5 whosurpopi

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Posted 28 December 2011 - 11:51 AM

here is the log, the whole windows recovery console thing never came up.


ComboFix 11-12-28.03 - Kyle 12/28/2011 11:23:04.1.2 - x64
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3838.2306 [GMT -5:00]
Running from: c:\users\Kyle\Desktop\ComboFix.exe
AV: Norton Internet Security *Disabled/Outdated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
FW: Norton Internet Security *Disabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
SP: Norton Internet Security *Disabled/Outdated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\Tarma Installer
c:\programdata\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\_Setup.dll
c:\programdata\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\_Setupx.dll
c:\programdata\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\Setup.exe
c:\programdata\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\Setup.ico
.
.
((((((((((((((((((((((((( Files Created from 2011-11-28 to 2011-12-28 )))))))))))))))))))))))))))))))
.
.
2011-12-28 16:36 . 2011-12-28 16:36 -------- d-----w- c:\users\test\AppData\Local\temp
2011-12-28 16:36 . 2011-12-28 16:36 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-12-20 19:43 . 2011-11-30 07:21 8822856 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{9DF32138-03BA-48BA-A08C-D8CAB37DB5F7}\mpengine.dll
2011-12-11 22:01 . 2011-12-11 22:01 -------- d-----w- c:\programdata\AVAST Software
2011-12-11 22:01 . 2011-12-11 22:01 -------- d-----w- c:\program files\AVAST Software
2011-12-10 04:27 . 2011-12-12 22:10 -------- d-----w- c:\program files (x86)\PC Tools Security
2011-12-10 04:27 . 2011-12-10 04:30 -------- d-----w- c:\program files (x86)\Common Files\PC Tools
2011-12-10 04:27 . 2011-12-10 04:27 -------- d-----w- c:\programdata\PC Tools
2011-12-04 19:30 . 2011-12-04 19:31 -------- d-----w- c:\users\Kyle\AppData\Local\PhotoChannel
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-16 19:45 . 2011-05-25 03:01 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-11-15 19:29 . 2009-12-23 01:46 270720 ------w- c:\windows\system32\MpSigStub.exe
2011-11-08 02:28 . 2011-03-30 14:42 63760 ----a-w- c:\windows\system32\drivers\RapportKE64.sys
2011-10-01 03:21 . 2011-10-13 22:02 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-10-01 02:59 . 2011-10-13 22:02 1638912 ----a-w- c:\windows\SysWow64\mshtml.tlb
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{793dc267-b192-4992-a9ec-6d92ba3e1b4c}"= "c:\program files (x86)\SwagGrabber\prxtbSwa0.dll" [2011-01-17 175912]
"{9565115d-c7d6-46d3-bd63-b67b481a4368}"= "c:\program files (x86)\PageRage\tbPage.dll" [2010-04-27 2393184]
.
[HKEY_CLASSES_ROOT\clsid\{793dc267-b192-4992-a9ec-6d92ba3e1b4c}]
.
[HKEY_CLASSES_ROOT\clsid\{9565115d-c7d6-46d3-bd63-b67b481a4368}]
.
[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{30F9B915-B755-4826-820B-08FBA6BD249D}]
2011-01-17 14:54 175912 ----a-w- c:\program files (x86)\ConduitEngine\prxConduitEngine.dll
.
[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{793dc267-b192-4992-a9ec-6d92ba3e1b4c}]
2011-01-17 14:54 175912 ----a-w- c:\program files (x86)\SwagGrabber\prxtbSwa0.dll
.
[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{9565115d-c7d6-46d3-bd63-b67b481a4368}]
2010-04-27 14:08 2393184 ----a-w- c:\program files (x86)\PageRage\tbPage.dll
.
[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}]
2010-07-22 20:38 194912 ----a-w- c:\program files (x86)\Yontoo Layers Client\YontooIEClient.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]
"{793dc267-b192-4992-a9ec-6d92ba3e1b4c}"= "c:\program files (x86)\SwagGrabber\prxtbSwa0.dll" [2011-01-17 175912]
"{9565115d-c7d6-46d3-bd63-b67b481a4368}"= "c:\program files (x86)\PageRage\tbPage.dll" [2010-04-27 2393184]
"{EA582743-9076-4178-9AA6-7393FDF4D5CE}"= "c:\program files (x86)\My Toolbar\ATBPToolbar.1.0.dll" [2011-03-25 1034976]
.
[HKEY_CLASSES_ROOT\clsid\{793dc267-b192-4992-a9ec-6d92ba3e1b4c}]
.
[HKEY_CLASSES_ROOT\clsid\{9565115d-c7d6-46d3-bd63-b67b481a4368}]
.
[HKEY_CLASSES_ROOT\clsid\{ea582743-9076-4178-9aa6-7393fdf4d5ce}]
[HKEY_CLASSES_ROOT\TypeLib\{33D0AD98-3347-4A54-8929-5163EBEB9F72}]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-08-15 39408]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-07-14 1475072]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"NortonOnlineBackupReminder"="c:\program files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" [2009-07-24 588648]
"BackupManagerTray"="c:\program files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe" [2009-08-21 244480]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-07-02 98304]
"Camera Assistant Software"="c:\program files (x86)\Video Web Camera\traybar.exe" [2009-04-13 630784]
"LManager"="c:\program files (x86)\Launch Manager\LManager.exe" [2009-08-27 1194504]
"CLMLServer"="c:\program files (x86)\Cyberlink\Power2Go\CLMLSvc.exe" [2009-06-04 103720]
"RemoteControl8"="c:\program files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe" [2009-04-16 91432]
"GrooveMonitor"="c:\program files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"BrMfcWnd"="c:\program files (x86)\Brother\Brmfcmon\BrMfcWnd.exe" [2009-05-26 1159168]
"ControlCenter3"="c:\program files (x86)\Brother\ControlCenter3\brctrcen.exe" [2008-12-24 114688]
"AmazonGSDownloaderTray"="c:\program files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe" [2009-10-23 326144]
"BrStsMon00"="c:\program files (x86)\Browny02\Brother\BrStMonW.exe" [2010-02-09 2621440]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
.
c:\users\Kyle\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2009-12-18 135664]
R2 HPHNDUSVC;HP Home Network Diagnostic Support Service;c:\windows\system32\svchost.exe [2009-07-14 27136]
R3 dc3d;MS Hardware Device Detection Driver (HID);c:\windows\system32\DRIVERS\dc3d.sys [x]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2009-12-18 135664]
R3 netr28x;Ralink 802.11n Wireless Driver for Windows Vista;c:\windows\system32\DRIVERS\netr28x.sys [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2009-09-02 225280]
R3 RtsUIR;Realtek IR Driver;c:\windows\system32\DRIVERS\Rts516xIR.sys [x]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [x]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [x]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [x]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\DRIVERS\WSDPrint.sys [x]
S0 RapportKE64;RapportKE64;c:\windows\System32\Drivers\RapportKE64.sys [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1007020.00B\SYMEFA64.SYS [x]
S1 BHDrvx64;Symantec Heuristics Driver;c:\windows\System32\Drivers\NISx64\1007020.00B\BHDrvx64.sys [x]
S1 ccHP;Symantec Hash Provider;c:\windows\System32\Drivers\NISx64\1007020.00B\ccHPx64.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20091217.002\IDSvia64.sys [2009-10-28 466992]
S1 RapportCerberus_34302;RapportCerberus_34302;c:\programdata\Trusteer\Rapport\store\exts\RapportCerberus\34302\RapportCerberus64_34302.sys [2011-12-20 397520]
S1 RapportEI64;RapportEI64;c:\program files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [2011-11-08 55056]
S1 RapportPG64;RapportPG64;c:\program files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [2011-11-08 61712]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]
S2 Amazon Download Agent;Amazon Download Agent;c:\program files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe [2009-10-23 401920]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]
S2 ePowerSvc;Acer ePower Service;c:\program files\Gateway\Gateway Power Management\ePowerSvc.exe [2009-08-06 844320]
S2 Greg_Service;GRegService;c:\program files (x86)\Gateway\Registration\GregHSRW.exe [2009-06-04 1150496]
S2 HsfXAudioService;HsfXAudioService;c:\windows\system32\svchost.exe [2009-07-14 27136]
S2 Norton Internet Security;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe [2009-08-22 117640]
S2 NTI IScheduleSvc;NTI IScheduleSvc;c:\program files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe [2009-08-21 62720]
S2 RapportMgmtService;Rapport Management Service;c:\program files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [2011-11-08 931640]
S2 Updater Service;Updater Service;c:\program files\Gateway\Gateway Updater\UpdaterService.exe [2009-07-04 240160]
S3 BrYNSvc;BrYNSvc;c:\program files (x86)\Browny02\BrYNSvc.exe [2010-01-25 245760]
S3 CAXHWAZL;CAXHWAZL;c:\windows\system32\DRIVERS\CAXHWAZL.sys [x]
S3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys [x]
S3 SYMNDISV;Symantec Network Filter Driver;c:\windows\System32\Drivers\NISx64\1007020.00B\SYMNDISV.SYS [x]
S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
HPHNDUService REG_MULTI_SZ HPHNDUSVC
.
Contents of the 'Scheduled Tasks' folder
.
2011-12-28 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2009-12-18 13:45]
.
2011-12-28 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2009-12-18 13:45]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"cAudioFilterAgent"="c:\program files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe" [2009-07-20 503864]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2009-05-22 295936]
"Acer ePower Management"="c:\program files\Gateway\Gateway Power Management\ePowerTray.exe" [2009-08-06 828960]
"lxcrmon.exe"="c:\program files (x86)\Lexmark 2400 Series\lxcrmon.exe" [2009-05-01 291496]
"EzPrint"="c:\program files (x86)\Lexmark 2400 Series\ezprint.exe" [2009-05-01 82600]
"LXCRCATS"="c:\windows\system32\spool\DRIVERS\x64\3\LXCRtime.dll" [2006-11-21 31744]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=nv52_series&r=2736100995b6l03c0z125a4771t21q
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
Trusted Zone: intuit.com\ttlc
TCP: DhcpNameServer = 192.168.1.1
DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} - hxxp://mfr.mlxchange.com/5.2.08.14686/Control/MLSClientUtils.cab
DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} - hxxp://mfr.mlxchange.com/5.2.08.14686/Control/IRCSharc.cab
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Toolbar-Locked - (no file)
WebBrowser-{793DC267-B192-4992-A9EC-6D92BA3E1B4C} - (no file)
WebBrowser-{9565115D-C7D6-46D3-BD63-B67B481A4368} - (no file)
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\Norton Internet Security]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files (x86)\Norton Internet Security\Engine\16.7.2.11\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11e_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11e_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files (x86)\Brother\ControlCenter3\brccMCtl.exe
c:\program files (x86)\Brother\Brmfcmon\BrMfcmon.exe
c:\program files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
.
**************************************************************************
.
Completion time: 2011-12-28 11:47:52 - machine was rebooted
ComboFix-quarantined-files.txt 2011-12-28 16:47
.
Pre-Run: 186,684,723,200 bytes free
Post-Run: 186,303,946,752 bytes free
.
- - End Of File - - FD21023077B14EAC8294DF52E17AF80A

#6 Elise

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Posted 28 December 2011 - 12:01 PM

Does the rogue AV still come up at this point? I see no evidence of it.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#7 whosurpopi

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Posted 28 December 2011 - 04:59 PM

Not at this time. The history of the virus has been that after I restore to an earlier restore point, then run cccleaner and malware bytes, that the computer is great for about 7 hours of use time, then the popups start again. So far, this time nothing has come up with about 4 hours of useage. It would be nice if it is gone but I dont know.

#8 Elise

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Posted 29 December 2011 - 03:19 AM

To be sure, can you update MBAM, run a full scan and post me the resulting log?

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#9 whosurpopi

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Posted 29 December 2011 - 06:32 PM

Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2011.12.29.04

Windows 7 x64 NTFS
Internet Explorer 8.0.7600.16385
Kyle :: KYLE-PC [administrator]

12/29/2011 4:31:38 PM
mbam-log-2011-12-29 (16-31-38).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 428132
Time elapsed: 1 hour(s), 15 minute(s), 11 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Users\Kyle\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\21\7a2a3d55-5d284fe8 (Trojan.Agent) -> Quarantined and deleted successfully.

(end)

#10 whosurpopi

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Posted 29 December 2011 - 06:34 PM

The one thing deleted is java file, and everytime i turn on the computer java wants to update. Should I do the update? Thank you.

#11 Elise

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Posted 30 December 2011 - 04:01 AM

Yes, please update Java, see also below. :)

Any problem left at this point? Did the malware return?

Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.
  • Download the latest version of Java Runtime Environment (JRE) Version 7u2.
  • Look for "JDK 7u2 (JDK or JRE).
  • Click the "Download JRE" button at the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
    • Select "Windows x86 Offline" and click on jre-7-windows-i586.exe
  • Save it to your desktop
  • Close any programs you may have running - especially your web browser.
  • Uninstall all older versions of Java (any item with Java Runtime Environment, JRE or J2SE in the name).
  • Reboot your computer once all Java components are removed.
  • Install the newest version by double clicking (run as Administrator for Windows Vista/Seven) the downloaded file.


ESET ONLINE SCANNER
----------------------------
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image
      icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#12 whosurpopi

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Posted 30 December 2011 - 12:40 PM

This was run after I deleted the old Java and reloaded new java from your link with your directions.

C:\Users\Kyle\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\17\1de017d1-1edd8256 a variant of Java/Exploit.CVE-2011-3544.C trojan deleted - quarantined
C:\Users\Kyle\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\22\74d08f16-5aa62eb4 a variant of Java/TrojanDownloader.OpenStream.NCM trojan deleted - quarantined
C:\Users\Kyle\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\23\2bb327d7-12b95b40 a variant of Java/TrojanDownloader.OpenStream.NCM trojan deleted - quarantined
C:\Users\Kyle\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\31\1e1bd3df-4a610e5c Java/Agent.DY trojan deleted - quarantined
C:\Users\Kyle\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\40\57ee90e8-7f02a4ac a variant of Java/TrojanDownloader.OpenStream.NCM trojan deleted - quarantined
C:\Users\Kyle\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\46\1d0f2fae-75fe7e14 Java/Exploit.CVE-2011-3544.F trojan deleted - quarantined
C:\Users\Kyle\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\9\46872109-152c3850 a variant of Java/Exploit.CVE-2011-3544.C trojan deleted - quarantined
C:\Users\Kyle\Desktop\CouponPrinter.exe probably a variant of Win32/Adware.Softomate.AD application deleted - quarantined
C:\Users\Kyle\Desktop\steve security stuff\CNET_TechTracker_2_0_1_51a_Setup.exe Win32/OpenCandy application deleted - quarantined

#13 Elise

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Posted 30 December 2011 - 04:05 PM

Those were just java cache objects, no active infections.


ALL CLEAN
--------------
Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean :)

Please do the following to remove the remaining programs from your PC:
  • Delete the tools used during the disinfection:
  • Click start > run and type combofix /uninstall, press enter. This will remove Combofix from your computer.
Please read these advices, in order to prevent reinfecting your PC:
  • Install and update the following programs regularly:
    • an outbound firewall. If you are connected to the internet through a router, you are already behind a hardware firewall and as such you do not need an extra software firewall.
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.
    Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.
Some more links you might find of interest:
Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.

regards, Elise


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#14 whosurpopi

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Posted 30 December 2011 - 04:38 PM

Thank you for all your help

#15 Elise

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Posted 30 December 2011 - 04:42 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

regards, Elise


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