Posted 21 December 2011 - 03:08 PM
My mother has an HP that runs Windows Vista Premium Home. Its about 3-4yrs old. Two weeks ago the power went off for a few minutes when it was on or in sleep mode. When she tried to turn it back on, she could see the "cd light" blink once or twice, the fans came on, but no power. I found the directions to unplug all the cords, and hold the power button down to reset it. Well, it worked. I then ran Malwarebytes, and it did find one or two things, but they were removed.
Today she called me to tell me the same thing happened. But the power never went out. She had it on, and it must have gone into a sleep mode, and nothing worked to bring it out. She had to reset it again.
Does anyone know what would be causing this to happen? I'm wondering if its something I could easily fix myself, or if we need to bring it to someone to be repaired.