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Cannot open exe files


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#1 wwm1129

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Posted 21 December 2011 - 11:49 AM

Hello,

I am currently using Windows 7. Whenever I try to open a program (ex: Firefox, Malwarebyte), and open with screen pops up. If I click open with firefox and then try to open the .exe file, it says "C:\Users\Admin\Downloads\firefox(2).exe Application not found." Because I can't open any antivirus/antimalware programs, I am unable to run a scan on my computer to see whether or not it is infected.

Could this be a result of a virus? If so, what can I do about it?

Thank you,
Wendy

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#2 quietman7

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Posted 21 December 2011 - 01:49 PM

Some malware infections will alter file associations and registry keys corresponding to them so programs will not work properly. In order to get them working again this modification needs to be repaired. This is a small tool that restores the default exe association.

Please download ExeFix.reg by Farbar for all versions of Windows and save it to a USB flash drive or to the root of the system drive (usually C:).
  • Important! Boot your computer into the user account that is having trouble running exe files.
  • Either right-click on ExeFix.reg and click "Merge" or double-click on it and choose "Yes" to add it into the registry when prompted.
After that you should be able to run your programs.

CAUTION: This step involves making changes in the Windows registry. Always Create a New Restore Point and back up your registry before making any changes.
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#3 wwm1129

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Posted 22 December 2011 - 08:25 AM

Thanks so much!

I realized that from a pop-up the computer was infected with Win7 Antispyware. I have followed the directions found here: http://www.bleepingcomputer.com/virus-removal/remove-win-7-antispyware-2012. Hopefully everything will work properly now.

Again, thank you

#4 quietman7

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Posted 22 December 2011 - 10:22 AM

You're welcome and good luck.
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