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Ping.exe/XP Security 2012/Security Sphere 2012

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#1 Stardog71


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Posted 21 December 2011 - 01:37 AM


I recently contracted serious compu-flu-like syptoms!! While watching a live streaming sports event (Flyers hockey is addicting!), I seem to have been inadvertantly infected with an insidious virus! Amidst the glory of sports viewing, suddenly my browser auto-closed and a dreaded "Fake" Security (XP Security 2012) virus began it's nasty habit of lying to me. Having run across similar infections in the past, I attempted to isolate it's processes via Task Manager & then hit it with a regularly updated Malwarebytes scan. At the conclusion of the scan, Malwarebytes required rebooting the machine. Alas, though this seemed successful, I quickly realized that this version was more robust than the prior offenders I had managed to effectively deal with. On top of not removing the infection, I now additionally had Security Sphere 2012 chiming in with it's fake warnings along with the original culprit! Gettting more agressive, I atacked the issue from Safe Mode, rerunning the Malwarebytes scan & double checking some of the more obvious registry locations for issues. This initially seemed to do the trick! I rebooted normally and things looked ok....IE came up with no problem....but then I noticed my free version of AVG was not running? As I investigated this issue, I quickly realized that all of my .exe files (excepting Firefox & IE) were no longer functioning, apparently due to unknwown file extension issues. As I attempted to research the matter on-line, pop-ups & redirects began to happen with regularity. Sigh .....back to Safe Mode w/Networking. Back on-line and able to research the matter & discover some tools to begin addressing it. I've been able to fix my registry so that all .exe files work again. I have downloaded & run TDSS rootkit removal & RSS process killer (?I think that is it's name, but it renamed itself IExplore on download, so not sure?), but niether have been able to keep the redirects & pop-ups from occurring nor have they prevented Ping.exe from running & utilizing the majority of the CPU's useage (as viewed in Task Manager). No matter how many times this process is ended, it soon restarts itself (I killed it at least 50 times while typing this & running Driveimage XML!). Additionally, I have uninstalled my AVG and attempted to reinstall, but it appears to be blocked from beind downloaded, as every time I have tried, though the download window opens, no data is ever actually transferred & the installation files never actually download. Another unusual event was when a crossword puzzle (daily puzzle on MSN) in Adobe Flash Player appeared to cause a full "blue screen" shutdown & reboot of the system. Sigh.

At this point it is apparent that more skillful/knowledgable minds are required to transmorgify my computer from it's current evil mein back into my friend again, thus, here I am!

Here is the DDS.txt log. Also, attached please find the Attach.txt & Ark.txt from DDS & GMER respectively. GMER would not complete it's scan unless I actively monitored for & killed the Ping.exe process repeatedly, otherwise it would shut down with an unexpected error & ask if I wanted to send Microsoft an "error report".

DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Run by chris at 21:09:29 on 2011-12-20
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.495.197 [GMT -7:00]
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = "c:\program files\outlook express\msimn.exe"
mSearchAssistant = hxxp://www.google.com/ie
mURLSearchHooks: H - No File
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: ShopAtHome.com Toolbar: {66516a07-f617-488a-90cf-4e690cfb3c5f} - c:\program files\shopathome\tbcore3U.dll
BHO: {9D425283-D487-4337-BAB6-AB8354A81457} - No File
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7018.1622\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: {9D425283-D487-4337-BAB6-AB8354A81457} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: ShopAtHome.com Toolbar: {311b58dc-a4dc-4b04-b1b5-60299ad3d803} - c:\program files\shopathome\tbcore3U.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb07.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=NFVZOVgtTlNWVkwtTzRCWlEtUUlNQ0wtUVREQ0gtNElKTUg"&"inst=NzctNTM3Nzg1MDM3LVhPMTArMTItTElDKzItRkwxMCsxLVNQMSsxLVNVUCs0LVRVRyszLVNQMVM0KzEtRERUKzYwNTQ3LUxTRCsyLUREMTBGKzEtU1QxMEZBUFArMS1GMTBNMTJBVCsyLUYxME0xMkErMS1GMTBNMTJBQisxLVUxMCsxLUYxME0xMkFUQisxLUYxMFRCKzItU1QxMFRCRisx"&"prod=90"&"ver=10.0.1415
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
LSP: mswsock.dll
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer =
TCP: Interfaces\{A948F3B2-601D-46CA-B08E-369A4C2F6B82} : DhcpNameServer =
Notify: igfxcui - igfxsrvc.dll
================= FIREFOX ===================
FF - ProfilePath - c:\documents and settings\chris\application data\mozilla\firefox\profiles\j6ubvinh.default\
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://www.bing.com/?pc=ZUGO&form=ZGAPHP
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4dcc0b99&v=
FF - prefs.js: network.proxy.type - 0
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff4.dll
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff5.dll
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff6.dll
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff7.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\program files\altnet music plugin\ffxpi\plugins\npAMPff.dll
FF - plugin: c:\program files\google\update\\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npclntax_ClickPotatoLiteSA.dll
FF - plugin: c:\program files\veetle\player\npvlc.dll
FF - plugin: c:\program files\veetle\plugins\npVeetle.dll
FF - plugin: c:\program files\veetle\vlcbroadcast\npvbp.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: vShare Plugin: vshare@toolbar - %profile%\extensions\vshare@toolbar
FF - user.js: keyword.URL - hxxp://mp3tubetoolbar.com/?tmp=nemo_results_removelink2&q=
FF - user.js: keyword.enabled - 1
============= SERVICES / DRIVERS ===============
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-2-2 366152]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-2-2 22216]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-6-5 136176]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\toolbarbroker.exe --> c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [?]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-6-5 136176]
=============== Created Last 30 ================
2011-12-21 02:20:25 -------- d-----w- C:\Desktopimage
2011-12-19 20:19:17 -------- d-----w- c:\program files\Runtime Software
2011-12-19 14:56:28 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-12-19 00:52:07 -------- d-----w- c:\documents and settings\chris\application data\ShopAtHomeToolbar
2011-12-16 01:13:33 -------- d-----w- c:\program files\ShopAtHome
2011-12-14 14:48:43 -------- d-----w- c:\documents and settings\all users\application data\cC28300MfAgM28300
==================== Find3M ====================
============= FINISH: 21:10:35.90 ===============

I eagerly await your reply and thank you in advance for your much needed assistance!!

P.S. (I have Secunia PSI ready & waiting to run to try to prevent future interruptions of icy puck-filled entertainment!)

Attached Files

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#2 HelpBot


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Posted 27 December 2011 - 02:10 PM

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#3 CatByte


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Posted 28 December 2011 - 08:32 PM


Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

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#4 CatByte


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Posted 28 December 2011 - 08:33 PM

Note: Please don't reply using italics or coloured font as it doesn't show up well and is difficult to read on my screen, thanks

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#5 Stardog71

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Posted 02 January 2012 - 08:03 PM

Thanks for your aqttention to this matter & sorry for the delay in relying; busy Holidays!

I followed the instructions & installed and ran Combofix. It did update/install the WIndows Recovery Console & then began scanning. After a while it gave me a message regarding a rootkit infection(sorry, didn't note the name) and warned me that it was a difficult infection to cure and that I may need to re-boot if I lose internet conectivity after Combofix finished. I clicked on OK for this window & waited to see if the program would do anything else, i.e. ask me where to save a txt log. After 35 minutes with no activity, though the Compbofix window remained open. I attempted to connect to the internet but was unable, so ...rebooted? Now internet connectivity has returned (obvioulsy)and I see no evidence of the dreaded Ping.exe process, I also do not see a ComboFix.txt file anywhere on the C drive. Even odder, when I explore the system, there is a "ComboFix" on the C drive, but the icon is a computer terminal and when it is opened it shows a mirror of the C drive, including another ComboFix computer terminal icon, (which reacts identically when opened, like a mirror in a mirror infinitum).

At this point I do not know if my issue is fixed, or if some failure occurred during the ComboFix run?

I will await feedback to see if further steps should be taken. Thanks in advance for your patience and your reply.

#6 CatByte


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Posted 02 January 2012 - 08:16 PM


we will have a little more work to do before I can be sure you are clean, so still with me till I give the "all clean"

Please delete that copy of ComboFix that you have on your desktop and download a fresh copy and re-run it, make certain your security programs are disabled so they don't interfere

post the resulting log

Edited by CatByte, 09 January 2012 - 06:03 PM.

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#7 CatByte


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Posted 09 January 2012 - 06:03 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

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