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Windows XP 2012 Antivirus and Ping.exe Virus


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#1 downforce22

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Posted 20 December 2011 - 04:00 PM

Hi,

All of my problems started randomly after the XP Antivirus 2012 started popping up when I did not have a program like that. I had run into something similar before and I knew it was a virus when I couldn't open simple programs like Internet Explorer because of i. My search brought me here and I followed steps to remove the virus.

I thought I was in the clear after it had been removed by malware bytes and the warnings were not popping up any more. The computer was running really slowly and I found ping.exe was taking u most of my processing power. A quick search and I found more information on ping.exe and tried to remove it.

Here are some steps I have tried to remove it:

Download Rkill.exe and run it.
Download Malware Bytes, update and do a complete scan (in safe mode)
Download Super Anti Spyware, update and do a full system scan.
Try System Restore back to 3 previous restore points (months before the problem began) and it is unable to restore saying no changes have been made.

Multiple threats have been detected and removed including the XP Antivirus 2012 but it is no quite perfect. The ping.exe program still returns and the computer also will be working fine before freezing up completely occasionally needing a restart. I have experienced a google redirect virus occasionally while trying to fix this but I can't seem to figure it out.

It sounds like Combofix is a program that works but I do not know how to use it, can you help me get rid of this virus.malware?

Thanks!

Oops I apologize for putting this under XP and not the infected forums, please move moderator.

Edited by hamluis, 20 December 2011 - 04:21 PM.
Moved from XP to Am I Infected.


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#2 boopme

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Posted 20 December 2011 - 04:24 PM

Hello to remove this we need some special treatment. do not run ComboFix until instructed to.
We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Include a link back to this topic.

Let me know if that went well.
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