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Photo

May have Heuristics.shuriken--PC is sending out unexpected emails


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3 replies to this topic

#1 photogar

photogar

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  • Local time:05:34 PM

Posted 20 December 2011 - 08:50 AM

PC occasionally sends out e-mails to people in my address book. Neither NAV360 or Norton Power Eraser find the problem. Malwarebytes says I have Heuristics.shuriken. I'm looking for assistance in removing it and in checking to see if I have any other issues. There is no evidence that Outlook is being used to send the messages, at least they aren't in the Sent folder. I know that messages have been sent when I get failure to deliver mails (to old e-mail addresses) and recipients contact me asking if I've been hacked.

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7601.17514
Run by Garth at 6:34:45 on 2011-12-20
Microsoft Windows 7 Enterprise 6.1.7601.1.1252.1.1033.18.8192.4590 [GMT -7:00]
.
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\GoldenSoft\ChannelRg.exe
C:\Program Files\ShrewSoft\VPN Client\dtpd.exe
C:\Program Files (x86)\DYMO\DYMO Label Software\DymoPnpService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\FileZilla Server\FileZilla Server.exe
C:\Program Files\ShrewSoft\VPN Client\iked.exe
C:\Program Files\ShrewSoft\VPN Client\ipsecd.exe
C:\Program Files (x86)\NeoSmart Technologies\iReboot\iRebootd.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Second Copy 8\ScVssService64.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TeamViewer\Version6\TeamViewer_Service.exe
C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\Program Files\RealVNC\VNC4\winvnc4.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\taskhost.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Second Copy 8\SecCopy.exe
C:\Program Files (x86)\NeoSmart Technologies\iReboot\iReboot.exe
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files (x86)\Macro Express Pro\MacExp.exe
C:\Program Files (x86)\DYMO\DYMO Label Software\DLSService.exe
C:\Program Files (x86)\FileZilla Server\FileZilla Server Interface.exe
C:\Program Files (x86)\TechSmith\Snagit 10\Snagit32.exe
C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files\RealVNC\VNC4\vncaddrbook.exe
J:\Sticky Notes\StickyNotes.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Macro Express Pro\MEProx64.exe
C:\Program Files (x86)\TechSmith\Snagit 10\TSCHelp.exe
C:\Windows\splwow64.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\TechSmith\Snagit 10\SnagPriv.exe
C:\Program Files (x86)\TechSmith\Snagit 10\snagiteditor.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_ActiveX.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
J:\BleepingComputer.com\Defogger.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.cnn.com/
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe
BHO: SnagIt Toolbar Loader: {00c6482d-c502-44c8-8409-fce54ad9c208} - C:\Program Files (x86)\TechSmith\Snagit 10\SnagitBHO.dll
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\IPS\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
TB: Snagit: {8ff5e183-abde-46eb-b09e-d2aab95cabe3} - C:\Program Files (x86)\TechSmith\Snagit 10\SnagitIEAddin.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
uRun: [Google Update] "C:\Users\Garth\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [Second Copy] "C:\Program Files (x86)\Second Copy 8\SecCopy.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
mRun: [Adobe_ID0ENQBO] C:\PROGRA~2\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
mRun: [DLSService] "C:\Program Files (x86)\DYMO\DYMO Label Software\DLSService.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [FileZilla Server Interface] "C:\Program Files (x86)\FileZilla Server\FileZilla Server Interface.exe"
mRun: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRunOnce: [Malwarebytes' Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
StartupFolder: C:\Users\Garth\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
StartupFolder: C:\Users\Garth\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\STICKY~1.LNK - J:\Sticky Notes\StickyNotes.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\COLORV~1.LNK - C:\Program Files (x86)\ColorVision\Utility\ColorVisionStartup.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\IREBOO~1.LNK - C:\Program Files (x86)\NeoSmart Technologies\iReboot\iReboot.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MACROE~1.LNK - C:\Program Files (x86)\Macro Express Pro\MacExp.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SNAGIT~1.LNK - C:\Program Files (x86)\TechSmith\Snagit 10\Snagit32.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\VNCADD~1.LNK - C:\Program Files\RealVNC\VNC4\vncaddrbook.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
DPF: {33415AC7-AFFA-4D55-B41C-C64C0D07DFCA} - hxxp://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISWebManager.CAB
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.7.cab
DPF: {74F4F118-91E6-4AFC-B8D2-04066781F239} - hxxps://www.member-data.com/rdc/EZTwainX.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab102118.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} - hxxp://zone.msn.com/bingame/zpagames/ZPA_Backgammon.cab64162.cab
TCP: Interfaces\{1BDE528E-C16C-42B8-8A70-2B70D177B761} : NameServer = 10.32.16.26,10.32.16.27
TCP: Interfaces\{B18D6E10-8292-45CF-84F2-CB2F7B176EA1} : NameServer = 216.146.35.35,216.146.36.36
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - C:\Program Files (x86)\Belarc\Advisor\System\BAVoilaX.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
BHO-X64: SnagIt Toolbar Loader: {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files (x86)\TechSmith\Snagit 10\SnagitBHO.dll
BHO-X64: ContributeBHO Class: {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\IPS\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
BHO-X64: SSVHelper Class: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live

\WindowsLiveLogin.dll
BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO-X64: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: SmartSelect - No File
TB-X64: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB-X64: Contribute Toolbar: {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
TB-X64: Snagit: {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files (x86)\TechSmith\Snagit 10\SnagitIEAddin.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
TB-X64: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
mRun-x64: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
mRun-x64: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
mRun-x64: [Adobe_ID0ENQBO] C:\PROGRA~2\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
mRun-x64: [DLSService] "C:\Program Files (x86)\DYMO\DYMO Label Software\DLSService.exe"
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [FileZilla Server Interface] "C:\Program Files (x86)\FileZilla Server\FileZilla Server Interface.exe"
mRun-x64: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRunOnce-x64: [Malwarebytes' Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
Hosts: 127.0.0.1 www.spywareinfo.com
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R0 SMR210;Symantec SMR Utility Service 2.1.0;C:\Windows\system32\drivers\SMR210.SYS --> C:\Windows\system32\drivers\SMR210.SYS [?]
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D

\SYMEFA64.SYS [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20111210.003\BHDrvx64.sys [2011-12-14 1156216]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20111219.001\IDSviA64.sys [2011-12-19 488568]
R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS [?]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\Drivers\N360x64\0501000.01D\SYMNETS.SYS --> C:\Windows\system32\Drivers\N360x64\0501000.01D

\SYMNETS.SYS [?]
R1 vflt;Shrew Soft Lightweight Filter;C:\Windows\system32\DRIVERS\vfilter.sys --> C:\Windows\system32\DRIVERS\vfilter.sys [?]
R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;C:\Program Files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe [2008-9-16 169312]
R2 ChannelRg;ChannelRg;C:\Program Files\Common Files\GoldenSoft\ChannelRg.exe [2011-6-11 86016]
R2 dtpd;ShrewSoft DNS Proxy Daemon;C:\Program Files\ShrewSoft\VPN Client\dtpd.exe -service --> C:\Program Files\ShrewSoft\VPN Client\dtpd.exe -service [?]
R2 DymoPnpService;DYMO PnP Service;C:\Program Files (x86)\DYMO\DYMO Label Software\DymoPnpService.exe [2011-8-10 32336]
R2 iked;ShrewSoft IKE Daemon;C:\Program Files\ShrewSoft\VPN Client\iked.exe -service --> C:\Program Files\ShrewSoft\VPN Client\iked.exe -service [?]
R2 ipsecd;ShrewSoft IPSEC Daemon;C:\Program Files\ShrewSoft\VPN Client\ipsecd.exe -service --> C:\Program Files\ShrewSoft\VPN Client\ipsecd.exe -service [?]
R2 iReboot;iReboot Background Service;C:\Program Files (x86)\NeoSmart Technologies\iReboot\iRebootd.exe [2009-9-15 17408]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccsvchst.exe [2011-5-2 130008]
R2 nvUpdatusService;NVIDIA Update Service Daemon;C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe [2011-11-27 2214504]
R2 ScVssService64;Second Copy VSS Service x64;C:\Program Files (x86)\Second Copy 8\ScVssService64.exe [2011-7-2 74536]
R2 TeamViewer6;TeamViewer 6;C:\Program Files (x86)\TeamViewer\Version6\TeamViewer_Service.exe [2011-8-30 2358656]
R2 TeamViewer7;TeamViewer 7;C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe [2011-12-14 2984832]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-11-19 138360]
R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
R3 wacmoumonitor;Wacom Mode Helper;C:\Windows\system32\DRIVERS\wacmoumonitor.sys --> C:\Windows\system32\DRIVERS\wacmoumonitor.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 Dyn Updater;Dyn Updater;C:\Program Files (x86)\DynDNS Updater\DynUpSvc.exe --> C:\Program Files (x86)\DynDNS Updater\DynUpSvc.exe [?]
S3 Adobe Version Cue CS4;Adobe Version Cue CS4;C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe [2008-8-15 288112]
S3 BVRPMPR5a64;BVRPMPR5a64 NDIS Protocol Driver;\??\C:\Windows\system32\drivers\BVRPMPR5a64.SYS --> C:\Windows\system32\drivers\BVRPMPR5a64.SYS [?]
S3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2010-9-16

1038088]
S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-23 1493352]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files\Microsoft Office\Office14\GROOVE.EXE [2011-6-12 51740536]
S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-1-9 174440]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\system32\drivers\rdpvideominiport.sys --> C:\Windows\system32\drivers\rdpvideominiport.sys [?]
S3 Spyder2;ColorVision Spyder2;C:\Windows\system32\DRIVERS\Spyder2.sys --> C:\Windows\system32\DRIVERS\Spyder2.sys [?]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 vnet;Shrew Soft Virtual Adapter;C:\Windows\system32\DRIVERS\virtualnet.sys --> C:\Windows\system32\DRIVERS\virtualnet.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2011-12-20 00:32:06 41272 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-12-20 00:31:24 -------- d-----w- C:\Users\Garth\AppData\Roaming\Malwarebytes
2011-12-20 00:31:16 -------- d-----w- C:\ProgramData\Malwarebytes
2011-12-20 00:31:12 25416 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-12-20 00:31:12 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-12-19 17:56:53 96376 ----a-w- C:\Windows\System32\drivers\SMR210.SYS
2011-12-19 17:38:30 -------- d-----w- C:\Users\Garth\AppData\Local\NPE
2011-12-19 01:19:24 -------- d-----w- C:\Program Files (x86)\DynDNS Updater
2011-12-19 01:19:05 -------- d-----w- C:\ProgramData\Dyn
2011-12-19 01:13:40 24416 ----a-r- C:\Windows\System32\AdobePDFUI.dll
2011-12-18 17:01:58 -------- d-----w- C:\Program Files\iPod
2011-12-18 17:01:57 -------- d-----w- C:\Program Files\iTunes
2011-12-16 00:18:08 -------- d-----w- C:\Users\Garth\AppData\Roaming\SPE
2011-12-15 17:09:19 3145216 ----a-w- C:\Windows\System32\win32k.sys
2011-12-15 17:09:17 723456 ----a-w- C:\Windows\System32\EncDec.dll
2011-12-15 17:09:17 534528 ----a-w- C:\Windows\SysWow64\EncDec.dll
2011-12-15 17:09:11 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2011-12-15 17:09:11 2048 ----a-w- C:\Windows\System32\tzres.dll
2011-12-05 23:51:06 -------- d-----w- C:\Program Files\Web Publish
2011-11-27 23:11:51 157016 ----a-w- C:\Windows\UnDeploy.exe
2011-11-27 19:28:28 -------- d-----w- C:\Users\Garth\AppData\Local\Broderbund Software
2011-11-27 16:41:12 57344 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\NPEvery.dll
2011-11-27 16:41:12 233472 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\NPExpFTP.dll
2011-11-27 16:41:12 155648 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\Broderbund\PretzlDn.dll
2011-11-27 16:41:08 -------- d-----w- C:\Program Files (x86)\Web Publish
2011-11-27 16:41:07 970752 ----a-w- C:\Windows\SysWow64\cdintf210.dll
2011-11-27 16:40:14 -------- d-----w- C:\ProgramData\Broderbund Software
2011-11-27 16:40:09 -------- d-----w- C:\Program Files (x86)\Common Files\MSSoap
2011-11-27 16:40:09 -------- d-----w- C:\Program Files (x86)\Common Files\Broderbund
2011-11-27 16:40:07 -------- d-----w- C:\Program Files (x86)\Calendar Creator
2011-11-27 16:39:00 -------- d-----w- C:\Program Files (x86)\Connection Wizard
2011-11-27 16:38:59 -------- d-----w- C:\Program Files (x86)\NZRVR
2011-11-27 16:05:11 -------- d-----w- C:\Program Files (x86)\NVIDIA Corporation
2011-11-27 16:04:52 2560616 ----a-w- C:\Windows\System32\nvsvcr.dll
2011-11-27 16:02:56 -------- d-----w- C:\Program Files\Microsoft IntelliType Pro
.
==================== Find3M ====================
.
2011-11-20 19:35:11 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-11-05 05:41:43 1188864 ----a-w- C:\Windows\System32\wininet.dll
2011-11-05 04:35:00 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-11-05 03:32:47 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2011-11-05 02:48:51 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-10-26 05:21:20 43520 ----a-w- C:\Windows\System32\csrsrv.dll
2011-10-24 20:29:02 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2011-10-24 20:29:02 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
2011-09-29 16:29:28 1923952 ----a-w- C:\Windows\System32\drivers\tcpip.sys
.
============= FINISH: 6:35:24.54 ===============

Attached Files



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#2 HelpBot

HelpBot

    Bleepin' Binary Bot


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Posted 26 December 2011 - 11:05 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


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Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


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#3 m0le

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Posted 29 December 2011 - 07:20 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

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The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

----------------------------------------------

Please run aswMBR and MBRCheck

Please download aswMBR ( 511KB ) to your desktop.
  • Double click the aswMBR.exe icon to run it
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And


Please download MBRCheck to your desktop.

1. Double click MBRCheck.exe to run it (Right click and run as Administrator for Vista).
2. It will open a black window, please do not fix anything (if it gives you an option).
3. Exit that window and it will produce a log (MBRCheck_date_time).
4. Please post that log when you reply.
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#4 m0le

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Posted 04 January 2012 - 12:58 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
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