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Computer Hijacked- is conime.exe the culprit?


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4 replies to this topic

#1 bigangst

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Posted 19 December 2011 - 11:19 PM

Hi,

My kids computer is running 64-bit windows vista.

It was running exceptionally slow so I attempted to run Malwarebytes but was unable to update definitions. Went to safe mode and ran rkill before attempting to use malwrebytes again. Rkill said it stopped conime.exe in memory. Started Malwarebytes and again was still unable to update. Started scan which then froze after a few minutes. Restarted computer. It now does not allow any browsers (ie explorer, firefox or chrome)or anti virus (Kasperskey, Malwarebytes, Spybot)to open. I also cannot now get Rkill to run (it says another program is using the file). When I try to open any executables I get the following error message: This came up when I tried to run DDS - DDS.SCR - Bad Image - C:\Windows\system32\version.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.

As I said, I was unable to run DDS.scr.

I also tried running hijackthis and got a could not load version.dll message as well.

fwiw the file conime.exe is located at C:\windows\syswow64\conime.exe. If you look at the file in that location it has a microsoft icon that is unlike any other I have seen. It actually looks fake. I tried to rename, move, or delete the file but received a message saying It cannot be deleted.


Help! We need this computer because some of my kids Christmas depends on it. (they just don't know this yet).

Thanks.

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#2 HelpBot

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Posted 26 December 2011 - 03:25 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

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If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

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Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
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  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

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We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

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#3 bigangst

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Posted 28 December 2011 - 12:06 AM

Hi,

I still need help!

I have a problem with my kid's computer. It was running very very slow and applications were taking a very long time to load.

So I put it into safe mode to run Malwarebytes. Before I started Malwarebytes I ran Rkill to turn off any malicious items resident in memory. It reported that it stopped something called conime.exe. I then ran Malwarebytes. It attemped to update the malware definitions but was unable to. I tried multiple times but it could not update the database. I then attempted to run the program without the update and it started to run but then froze after several minutes.

After rebooting the machine I started getting the following message whenever the computer attempted to load .exe programs upon bootup:

"Bad Image:(name of program) C:\windows\system 32\version.dll is either not designed to run on windows or it contains an error. Try reinstalling the program again using the original installation media or contact or system administrator or the software vendor for support"

This version.dll error message occurs whenever I try to open any executible file on this computer on any login. I cannot open any browsers (ie, firefox or chrome)nor any anti-malware programs (tried malwarebytes, spybot, Kaspersky) or anything else.

I've also been unable to run DDS. When I start it I get the following message: "The procedure * could not be located in the version.dll" The program opens but just hangs. I've tried running this in safe mode as well as in normal windows.

I tried system restore and it did not work.

I found the conime.exe file in C:\windows\syswow64\conime.exe. As I said before the file itself looks like it does not belong there. It has a microsoft windows logo as it's icon but it looks very crudely drawn like it's a fake. I am unable to delete, rename or move the file.

I also tried dropping a clean version.dll file into c:\windows\system32 and it would not copy over. I was also unable to delete, rename or move the existing version.dll file as well.

Here are the specifics on the computer itself:

Windows Vista Home Premium
Service Pack 1
Manufacturer: Dell
Model: Inspiron 530
Intel Core2 Duo E7300 @ 2.66 Ghz 2.67 Ghz
Memory 4.00 GB
64-bit operating system

The windows vista system discs are NOT available.

These are the processes that were running while I tried to run DDS.PIF:

CMD.EXE *32
conime.exe *32
csrss.exe
DDS.pif *32
dwm.exe desktop windows manager
explorer.exe windows explorer
hpwuschdz.exe *32 hewlett-packard product assistant
inputpersonalization.exe input personalization server
nvvsvc.exe
pen_tablet.exe
pen_tabletuser.exe tablet user module for consumer driver
pev.dat *32
ravcpl64.exe HD audiocontrol panel
sddt.exe microsoft windows backup
sddt.exe
tabtip.exe tablet pc input panel accessory
tabtip.exe
taskeng.exe task scheduler engine
taskeng.exe
taskmger.exe windows task manager
winlogin.exe
wisptis.exe microsoft tablet pc input conponent
wisptis.exe
wmpnscfg.exe windows media player network sharing
wuauclt.exe windows update

So, to summarize, I can't run programs without getting the version.dll error. None of the anti-malware tools will run.

I hope this is fixable. I have made backups of my kids data files onto an external hard drive. Let me know if you need any more info.

I look forward to your response.

Thank you.

#4 nasdaq

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Posted 28 December 2011 - 11:38 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

PLEASE NOTE: Most authorities say that a PC with a polymorphic file infector can never again be trusted and should be reformatted. You should seriously consider reformatting and reinstalling Windows.

That said, if you wish we can attempt disinfection but you are cautioned that theoretically you can never be sure cleaning is 100% complete.

Read all these directions before proceeding.

When you have the .ISO file downloaded, you need to create a bootable disk or flash drive with it, using a clean PC to do that. The .ISO file is a disk image. It should NOT be burned as a regular file. You need a program like BurnAware Free or ImgBurn that can burn an .ISO image. I think a CD is best as there is no way anything can write on it after it is made, but the USB may be more convenient and easier.

Be sure to read these:
Download Kaspersky Rescue Disk 10
How to record Kaspersky Rescue Disk 10 to an USB device and boot my computer from it?
How to record Kaspersky Rescue Disk 10 to a CD/DVD and boot my computer from the disk?


Summarizing:
  • Go to a clean PC.
  • Download the .iso image file.
  • Create a CD (or flash drive if you prefer).
  • At the infected PC: put the disk in the drive and reboot.

Follow the directions here, but you will find some differences.

Familiarize yourself with How to create a report file in Kaspersky Rescue Disk 10?

Print the following directions:

Boot from Kaspersky Rescue Disk 10:
Restart your computer and put the disk in the drive while booting.
Press any key. A loading wizard will start (you will see the menu to select the required language). If you do not press any key in 10 seconds, the computer boots from hard drive automatically.
Select the required interface language using the arrow-keys on your keyboard.
Press the Enter key on the keyboard.
In the start up wizard window that opens, select the Kaspersky Rescue Disk. Graphic Mode
Click Enter.
Click 'A' to accept the agreement.
Select operating system from dropdown menu (select Windows whatever)
Select Objects to scan: check Disk boot sectors, Hidden startup objects, C:
Click My Update Center and update if any available
Back to other tab and click Start Object Scan.
(It took 3 hours to scan my 47G)
When scan has completed save a report:

On the upper part of the Kaspersky Rescue Disk window, click on the Report link.
On the bottom right hand corner of the Protection status - Kaspersky Rescue Disk window, click on the Detailed Report button.
On the upper right hand corner of the Detailed report window, click on the Save button.
After clicking Detailed Report and 'SAVE', a browse window opens.
Double-click on the \
Click 'disks'.
All your drives will be shown and you can easily double-click C and save the report to C:\KasperskyRescueDisk10.txt.
Click on the Save button.
The report has been saved to the file.

Remove the disk from the drive (or disconnect USB) and reboot normally.

Post the content of the file for my review.
Let me know what problem persists.

#5 nasdaq

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Posted 03 January 2012 - 09:59 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.




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