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Unpredictable Intermittent short freezes new rig


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#1 tVEC

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Posted 19 December 2011 - 09:52 PM

Thank you for any help, been having this problem since day one with a new custom build.

Heat seems to not be an issue, the case is well cooled and CPU liquid cooled. I have the latest bios, firmware, and drivers I can find. I have tweaked windows be SSD friendly as many posts on the web instruct. (Defrag off,
Im having a problem or two (other than getting Skyrim optimized) in that I get short freeze as the title describes. for maybe 2 seconds, maybe 5 seconds.

I get the freezes using browsers, navigating, etc on files from both the M4 and the external drive. The mouse will freeze or if a video is playing it will freeze as well.
No freezes in gaming, so far. Most of my time has been installing windows and setting up.

I think the mobo, perhaps the Crucial M4 OS disk, or both or the cause. I have the M4 and OCZ Agility 3 in SATA ports 0 and 1, respectively. These are both SATA 3. I also have a External Drive hooked up to SATA port2 via an eSATA hookup.
The only other issue is the benchmarking of the OCZ SSD come up a little slow. I mention this as it may indicate something related.

Here is a list of my voltages from HW Monitor: I do not understand correct voltages so perhaps this may help.


Hardware monitor ITE IT8728
Voltage 0 1.04 Volts [0x57] (CPU VCORE)
Voltage 1 2.04 Volts [0xAA] (VIN1)
Voltage 2 2.90 Volts [0xF2] (+3.3V)
Voltage 3 4.92 Volts [0xF4] (+5V)
Voltage 4 8.93 Volts [0xBA] (+12V)
Voltage 5 -4.80 Volts [0x64] (-12V)
Voltage 6 -6.10 Volts [0x7F] (-5V)
Voltage 7 2.80 Volts [0x8B] (+5V VCCH)
Voltage 8 1.58 Volts [0x84] (VBAT)
Temperature 0 28°C (82°F) [0x1C] (TMPIN0)
Temperature 2 39°C (102°F) [0x27] (TMPIN2)
Fan 0 21 RPM [0x1ED] (FANIN0)
Fan 1 461 RPM [0x5B8] (FANIN1)
Fan 2 1029 RPM [0x290] (FANIN2)
Fan 3 1849 RPM [0x16D] (FANIN3)
Fan PWM 0 0 pc [0x0] (FANPWM0)
Fan PWM 1 0 pc [0x0] (FANPWM1)
Fan PWM 2 0 pc [0x0] (FANPWM2)

Hardware monitor AMD ADL
Voltage 0 0.95 Volts [0x3B6] (VIN0)
Temperature 0 38°C (100°F) [0x26] (TMPIN0)

Hardware monitor Back-UPS ES 550 FW:843.K1d.D USB FW:K1d
Voltage 0 13.59 Volts [0x54F] (Battery)
Power 0 n.a. [0x2D] (Load)
Level 0 100 pc [0x64] (Battery)


tVEC

Edited by tVEC, 19 December 2011 - 10:00 PM.

Win 7x64

Avast/malwarebytes

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i7-3770k

Gigabyte ga-z68a-d3h-b3

DDR3 2133 (PC3 17000) 16GB G.SKILL Ripjaws X Series

Crucial CT250BX1(OS), Crucial M4 128, OCZ Agility 3 60GB(Games)

Sapphire R9 390

Asus Xonar D1 PCI

Raidmax 850ae

CoolerMaster HAF 912


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#2 LucheLibre

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Posted 19 December 2011 - 10:05 PM

As an off-the-cuff response for now: Don't bench your SSD write performance (if that's what you are doing). They are designed to degrade in performance as a self-preservation measure if they are hammered too much for too long.

Post a Speccy snapshot so we can have the full picture. Also, just to satisfy a hunch of mine, turn off Aero and see if you still get the freezes.

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~


#3 tVEC

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Posted 20 December 2011 - 07:26 AM

http://speccy.piriform.com/results/32HCiNb8ZQDNAHZTrkyuOMw


here is the snapshot- thank you!


after posting this I noticed ram speed wasnt as I thought- I enabled XMP in bios, speecy now reads ram as

16.0 GB Dual-Channel DDR3 @ 802MHz (9-9-9-24) (Still not 1600MHz), is this normal?

Edited by tVEC, 20 December 2011 - 08:01 AM.

Win 7x64

Avast/malwarebytes

Comodo

i7-3770k

Gigabyte ga-z68a-d3h-b3

DDR3 2133 (PC3 17000) 16GB G.SKILL Ripjaws X Series

Crucial CT250BX1(OS), Crucial M4 128, OCZ Agility 3 60GB(Games)

Sapphire R9 390

Asus Xonar D1 PCI

Raidmax 850ae

CoolerMaster HAF 912


#4 LucheLibre

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Posted 20 December 2011 - 10:58 AM

There are a couple of common processes that can spike intermittently early after the install process: your Antivirus and Windows Search. I see that Search is stopped. Is it actually disabled or set to manual?

Does Resource Monitor show unusual spikes of any activity during these freezes?

As for the MHz speed, yes that is normal. DDR = Double Data Rate. 800MHz means 1600MT/s.

Your voltages seem to be all over the place, and your Fan0 RPM is so low to suggest misreporting. Check what the BIOS is reporting and post that.

Edited by LucheLibre, 20 December 2011 - 11:08 AM.

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~


#5 tVEC

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Posted 20 December 2011 - 11:46 AM

Thank you for your time!

Ok, I ran the windows troubleshooter for search, it was off. I had disabled content indexing on the 2 SSDs though, if that could of caused it. Search is now on.

I have not used resource monitor to check for spikes as I am not not familiar with it. I will research it.

Ok, by Fan0 do you mean the CPU fan at 21 rpm? I have a 4 pin socket labled "CPUFan" on my mobo. That 4 pin has the 3 pin plug from the liquid cooler. The radiator fan for the liquid cooler is labled sysfan1 on the mobo.

This is where Im getting worried- Despite a good track record on newegg, http://www.newegg.com/Product/Product.aspx?Item=N82E16817152043 Ive heard a lot of people say raidmax is garbage. Too bad it was too late to change my order, but I can upgrade to a seasonic 80+ if need be-

In an app from gigabyte called easy tune 6 it shows the basic voltages, I will list them:

CPU- 1.044V but it fluctuates from .998V to 1.04V (because the CPU use fluctuates?)

DRAM- 1.524V steady

+3.3V- 3.363V steady

VTT- 1.044V steady

+5V- 5.042V steady

+12V- 11.877V

Checking the actual BIOS itself I get this under PC Health Status:

Vcore- 1.212V

DDR15V- 1.524V

+12V- 11.927V

Vcc3- 3.363V

Vcc- 5.042V

VTT- 1.064V

Thanks again, please tell if these voltages are ok.

Edited by tVEC, 20 December 2011 - 12:00 PM.

Win 7x64

Avast/malwarebytes

Comodo

i7-3770k

Gigabyte ga-z68a-d3h-b3

DDR3 2133 (PC3 17000) 16GB G.SKILL Ripjaws X Series

Crucial CT250BX1(OS), Crucial M4 128, OCZ Agility 3 60GB(Games)

Sapphire R9 390

Asus Xonar D1 PCI

Raidmax 850ae

CoolerMaster HAF 912


#6 rotor123

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Posted 20 December 2011 - 12:03 PM

Several things I would look at if it were my system

1. ensure latest firmware on the SSDs.
2. Run read becnhmarks, Read = OK, Write benchmarks will shorten SSD life. The read benchmark may indicate a drive problem.
3. AHCI mode and SSD on the Intel controller.
4. Latest Chipset drivers.
5. Visit the SSD drive makers forums.
I have a vague memory of pauses like you describe from one of the drive makers forums.
6. Go look at users reviews to see if any mention of these pauses you are seeing.

Especially on the Sandforce controller SSDs the latest firmware is needed to cure many problems.

If the OS drive is experiencing pauses that may cause the whole system to pause.
Personally SSD drives are great for speed. I have four Intel SSDs and 2 Samsungs and a Kingston drive in use. Initially when I switched over Sandforce controller SSD drives were having lots of problems. They have been getting better with each firmware release from what I have read. The problem there is Sandforce releases the firmware to the drive makers who then have to test and customize it slowing down the release vs Samsung and Intel who write and release the firmware for example.

Good Luck

Edited by rotor123, 20 December 2011 - 12:13 PM.

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#7 tVEC

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Posted 20 December 2011 - 12:37 PM

Thank you, rotor-
Yes I am always looking at forums as I experience problems. But just for any future responses, I have the latest firmware for the Crucial and OCZ- 0009 and 2.15 respectively.

I will run new read benchmarks

When you say "AHCI mode and SSD on the Intel controller", I have AHCI mode enabled, and my OS SSD on port0 and the games SSD on port1. Is this what you mean? I cannot find a BIOS setting mentioning SSDs.

Chipset has latest drivers according to Intel (9.2.0.1030)

I will continue to browse forums and reviews.


Still would love input on my voltages :)

Win 7x64

Avast/malwarebytes

Comodo

i7-3770k

Gigabyte ga-z68a-d3h-b3

DDR3 2133 (PC3 17000) 16GB G.SKILL Ripjaws X Series

Crucial CT250BX1(OS), Crucial M4 128, OCZ Agility 3 60GB(Games)

Sapphire R9 390

Asus Xonar D1 PCI

Raidmax 850ae

CoolerMaster HAF 912


#8 rotor123

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Posted 20 December 2011 - 03:24 PM

I probably wasn't clear, What I was trying to say was that the SSD should be on a Intel SATA port because some of the motherboards use a Marvell controller to add extra 6Gbs SATA ports.

Before I'd go changing motherboards or power supplies I'd test a new boot drive.

Edited by rotor123, 20 December 2011 - 05:23 PM.

Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

Sent from my All-In-One Desktop. Perfect for Internet, Not for heavy usage or gaming however.

How Does a computer get Infected? http://www.bleepingcomputer.com/forums/t/2520/how-did-i-get-infected/
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#9 tVEC

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Posted 20 December 2011 - 04:01 PM

Hey there,
Great input, thank you. I checked resource monitor when I began to get freezes. There were large spikes in the CPU. I checked which processes were using what and I saw Trend Micro was using 80-95% of my CPU. Then something sparked my memory about Trend Micro- I believe I had a similar issue 2-3 years ago with it. I just replaced it with PCTools which Ive never had problems with. Im hoping this is the answer.
But yes my Crucial M4 OS disk is on my z68 board at sata3 0. The OCZ on sata3 1.
I almost bought that same Samsung, it has great reviews. However I decided on the Crucial because they have not only great reviews but many many of them.
And I do sound like a stuck record but any input on voltages would be much appreciated. That's the one aspect of computers I know least about.

Win 7x64

Avast/malwarebytes

Comodo

i7-3770k

Gigabyte ga-z68a-d3h-b3

DDR3 2133 (PC3 17000) 16GB G.SKILL Ripjaws X Series

Crucial CT250BX1(OS), Crucial M4 128, OCZ Agility 3 60GB(Games)

Sapphire R9 390

Asus Xonar D1 PCI

Raidmax 850ae

CoolerMaster HAF 912


#10 rotor123

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Posted 20 December 2011 - 04:57 PM

As far as I can tell those voltages are OK. There are always small variances from the nominal rated voltage.
The CPU vcore is actually regulated by the motherboard. Typical setup as I understand it is some Voltage Regulator Modules and filters after them. Same with the memory voltages. The Mobo should be reading the SPD on the memory and setting it accordingly unless you are overclocking and setting it in the Bios.

The power supply voltages are pretty close compared to many I've seen that were still running OK.

I still wouldn't expect the mouse to freeze no matter what the CPU usage is. I've had the CPU run at 100% doing video encoding and the mouse never froze. Click were a little slow to respond to of course.

A Antivirus does hook into the OS pretty deep. I have seen McAfee slow things down in the past. I've had good luck with Norton Antivirus 2010, 2011 & now 2012. Avast is OK however I believe I saw it flag an OS file with a false positive recently.

On the Samsung SSDs I have seen them used by Lenovo and as I understand it they are one of Apples SSD suppliers too.

Edited by rotor123, 20 December 2011 - 04:58 PM.

Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

Sent from my All-In-One Desktop. Perfect for Internet, Not for heavy usage or gaming however.

How Does a computer get Infected? http://www.bleepingcomputer.com/forums/t/2520/how-did-i-get-infected/
Forum Rules,    The BC Welcome Guide

167 @ June 2015


#11 tVEC

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Posted 20 December 2011 - 07:44 PM

I learned a bit here, I hope others benefit from it.

Yes I agree the mouse shouldn't freeze regardless of CPU use but I'm pretty sure this is a problem with Trend Micro

Its been a few hours now since uninstalling Trend Micro and no mini freezes so far.

I should have posted this on a software forum! :wacko: I automatically assumed it was hardware related.

Yes I am looking for a new antivirus, still researching......

Win 7x64

Avast/malwarebytes

Comodo

i7-3770k

Gigabyte ga-z68a-d3h-b3

DDR3 2133 (PC3 17000) 16GB G.SKILL Ripjaws X Series

Crucial CT250BX1(OS), Crucial M4 128, OCZ Agility 3 60GB(Games)

Sapphire R9 390

Asus Xonar D1 PCI

Raidmax 850ae

CoolerMaster HAF 912


#12 LucheLibre

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Posted 20 December 2011 - 09:10 PM

<tongue-in-cheek>

So how 'bout some love for the small-time schmo who said to look at the antivirus? Can't let some fancy-pants BC Advisor come in here after me and steal all my thunder with his expertise and hard-won wisdom! Can I get a high-five? *holds hand up*

</tongue-in-cheek>

Back on topic, I'm glad to see you made progress. I'm just posting to tell you to turn Windows Search back off. I had assumed you left it on after the install. You don't need it with an SSD.

Edited by LucheLibre, 20 December 2011 - 09:13 PM.

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~


#13 tVEC

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Posted 21 December 2011 - 03:14 PM

LOL Sorry, LucheLibre, I missed that- of course I appreciate any advice :)

Just to update, no freezes since uninstalling Trend Micro, its been about 24 hrs.

I will disable search. But wait- do you mean indexing? If I disable search I won't be able to....search.

Edited by tVEC, 21 December 2011 - 03:28 PM.

Win 7x64

Avast/malwarebytes

Comodo

i7-3770k

Gigabyte ga-z68a-d3h-b3

DDR3 2133 (PC3 17000) 16GB G.SKILL Ripjaws X Series

Crucial CT250BX1(OS), Crucial M4 128, OCZ Agility 3 60GB(Games)

Sapphire R9 390

Asus Xonar D1 PCI

Raidmax 850ae

CoolerMaster HAF 912


#14 LucheLibre

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Posted 21 December 2011 - 11:21 PM

The Windows Search service is the indexer. You will still be able to search normally.

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~





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