Last week my computer was infected with XP Security 2012 Virus, it seemed that AVG Free version "caught" it coming in but must not have prevented it from entering as I could not quarantine or get rid of it and computer started up with the "Buy Me" software etc. I found and followed the uninstall guide on your site and was able to get computer back up and "running". (Thanks for making it easy to follow!!)
I had to use another computer to Download the RKill and FixNCR as the infected computer did not allow anything to go on past the Security 2012 screen. I also downloaded Malwarebytes and Secunia. My computer was able to access the internet again and run the programs I use but it was still freezing up alot and I would have a long slow time trying to exit out of programs, I had to try to end tasks but sometimes they would not end and I would have to turn off computer to unfreeze it.
Today I was on my facebook page trying to upload info for my work and all of a sudden a screen from AVG ( I think or maybe Malaware) said virus found and I was able to click quarantine but then the computer froze up and I could not get it to restart or end processes, I had to turn off and then restart. Once back onto the desttop I tried to run Malaware, AVG, CCleaner, PSI and internet explorer and nothing would open. Each time I clicked on a program it asked "what program do you want to open with". Not able to get into anything I thought about the program I had downloaded last week the RKill that was on my keychain, so I used it and it enabled me to get to the programs, sort of. The problems I have had now:
Computer said I needed to update Adobe Reader, when I went to install it came up with error that I think was #1635. I had to uninstall through windows fixya because I could not uninstall through control panel. I then reinstalled and I think its ok but not sure
AVG Free version had an alert that Anti-Virus and Anti Spyware (VDB check has failed) Resident Sheild (Not Active) and Anti-Rootkit (driver not found) If I am not mistaken these alerts were not there earlier in the day. AVG asked if I wanted to fix, I clicked link but all problems remain although it says I am up to date when I scan , the errors still want to be fixed. I tried to uninstall through my control panel and fixya, but can't seem to get it off.
PSI/Securia: This is what I downloaded last week but now when I try to run it it says that software is an older version and needs to be updated. When I click to go forward it comes up with uninstall bar and an error box, I can click off error box and it moves ahead ..It comes up with another error box which I also click off and it gets all the way to launch Securia and it freezes at verifying internet connection. Tried 3 times same exact thing happens each time.
Malaware seems to run now but says no problems found.
If I run CCcleaner for the registry it came up with abunch of "shellnoroam\MUIcache" errors, I hit fix and I am basically done because I am afraid I am going to seriously screw up the computer at this point.
The anti-virus/spaware etc are not locating anything and something is obviously wrong. I did scan the message board but could not find a fix since I really don't know what the exact problem is..
I cannot seem to load any software programs or get past my homepage on the internet.. I Know I am over my head!! I can follow directions but am no computer genius so if I need to get info for help please just send me the directions so I understand what I need to do!