Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.



  • This topic is locked This topic is locked
2 replies to this topic

#1 tshboo


  • Members
  • 1 posts
  • Local time:04:26 AM

Posted 19 December 2011 - 05:49 PM

Hi, I recently (within the past week) have noticed that a ping.exe keeps popping up on my task manager. Everytime I end the process, it'll eventually come back. When it first comes up, it only occupies a little memory but if I leave it alone for some time it'll eat my cpu 90%+. Sometimes a windows XP internet security will pop up, and when I try to open any program, it will not allow me to. Also, sometimes when I'm using Mozilla Firefox (that's the only internet browser I use), a new tab will open like an advertisement and go to some random ad page.

I notice that every time ping.exe returns to my task manager, my Prefetch folder creates a new file named: PING.EXE-30F9CA9D

I have used TDSSkiller and it solved my problems for a few days, and then the ping.exe came back. I have also run multiple scans of Spybot in safe mode and found entries relating to XP Internet Security named malware (which Spybot supposedly fixed). I have also tried restoring my comp to an earlier date but the problem persists.

Help is much appreciated!

**edit: also sometimes chf.exe will appear on task manager, and basically if I try to open up my browser a whole slew of XP internet security antivirus scans will pop up. sgs.exe is another mysterious thing that occasionally appears on task manager, and it seems to be associated with the problem of xp internet security as well.

chf.exe and sgs.exe, and ping.exe, have NEVER been seen on my task manager before.

**another edit:
i looked over the dds log and I noticed that chf.exe and sgs.exe were both created in the past 30 days, around the time that I got all these problems. I went to the App data folder and deleted those two exe's. not sure if this will solve anything, as they may just as while respawn themselves...



DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_26
Run by Owner at 17:50:34 on 2011-12-19
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1535.904 [GMT -5:00]
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\system32\svchost.exe -k netsvc
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Tablet\Wacom\Wacom_Tablet.exe
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe
C:\Program Files\Tablet\Wacom\Wacom_Tablet.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
============== Pseudo HJT Report ===============
uSearch Page = hxxp://srch-us10.hpwis.com/
uDefault_Page_URL = hxxp://us10.hpwis.com/
uDefault_Search_URL = hxxp://srch-us10.hpwis.com/
uSearch Bar = hxxp://srch-us10.hpwis.com/
mDefault_Page_URL = hxxp://us10.hpwis.com/
mDefault_Search_URL = hxxp://srch-us10.hpwis.com/
mSearch Page = hxxp://srch-us10.hpwis.com/
mStart Page = hxxp://us10.hpwis.com/
mSearch Bar = hxxp://srch-us10.hpwis.com/
uInternet Settings,ProxyOverride = localhost;*.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: BFlix Toolbar: {a6bf16ab-42a1-4bc5-965d-5e407e449aaa} - c:\program files\bflixtoolbar\vmntemplateX.dll
TB: BFlix Toolbar: {a6bf16ab-42a1-4bc5-965d-5e407e449aaa} - c:\program files\bflixtoolbar\vmntemplateX.dll
TB: HP View: {b2847e28-5d7d-4deb-8b67-05d28bcf79f5} - c:\program files\hp\digital imaging\bin\hpdtlk02.dll
EB: hp view: {8f4902b6-6c04-4ade-8052-aa58578a21bd} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
IE: Free YouTube Download - c:\documents and settings\owner.boo\application data\dvdvideosoftiehelpers\freeyoutubedownload.htm
IE: Free YouTube to MP3 Converter - c:\documents and settings\owner.boo\application data\dvdvideosoftiehelpers\freeyoutubetomp3converter.htm
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
LSP: mswsock.dll
TCP: DhcpNameServer =
TCP: Interfaces\{1F894A56-25A3-4A59-92C3-8833FDBC6C8F} : DhcpNameServer =
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
================= FIREFOX ===================
FF - ProfilePath - c:\documents and settings\owner.boo\application data\mozilla\firefox\profiles\62dem4um.default\
FF - prefs.js: browser.startup.homepage - hxxp://shine.yahoo.com/astrology/aries/daily-extended/
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?pc=Z134&form=ZGAADF&install_date=20111112&q=
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\real\realone player\netscape6\nppl3260.dll
FF - plugin: c:\program files\real\realone player\netscape6\nprjplug.dll
FF - plugin: c:\program files\real\realone player\netscape6\nprpjplug.dll
FF - plugin: c:\program files\tabletplugins\npwacom.dll
============= SERVICES / DRIVERS ===============
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [2011-6-24 233024]
R2 SAVRTPEL;SAVRTPEL;c:\program files\norton antivirus\Savrtpel.sys [2003-8-7 35008]
R2 SPService;SPService;c:\windows\system32\svchost.exe -k netsvc [2003-11-5 14336]
R2 TabletServiceWacom;TabletServiceWacom;c:\program files\tablet\wacom\Wacom_Tablet.exe [2010-12-2 5429624]
R3 wacmoumonitor;Wacom Mode Helper;c:\windows\system32\drivers\wacmoumonitor.sys [2010-12-2 10752]
S2 mrtRate;mrtRate; [x]
S3 GGSAFERDriver;GGSAFER Driver;\??\c:\program files\garena classic\safedrv.sys --> c:\program files\garena classic\safedrv.sys [?]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20030924.008\NAVENG.Sys [2003-10-14 67800]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20030924.008\NavEx15.Sys [2003-10-14 539576]
S3 SAVRT;SAVRT;c:\program files\norton antivirus\savrt.sys [2003-8-7 300736]
=============== File Associations ===============
=============== Created Last 30 ================
2011-12-19 02:19:43 337920 ----a-w- c:\documents and settings\owner.boo\local settings\application data\chf.exe
2011-12-18 01:27:00 373760 ----a-w- c:\documents and settings\owner.boo\local settings\application data\sgs.exe
2011-12-12 04:44:20 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-12-12 04:44:20 -------- d-----w- c:\windows\system32\wbem\Repository
2011-12-03 02:52:04 -------- d-----w- c:\program files\Garena Classic
2011-11-25 21:25:26 -------- d-----w- c:\documents and settings\owner.boo\application data\vmntemplate
==================== Find3M ====================
2011-12-18 18:49:02 138496 ----a-w- c:\windows\system32\drivers\afd.sys
2011-12-12 22:39:54 64512 ----a-w- c:\windows\system32\drivers\serial.sys
2011-11-15 01:57:37 52224 ----a-w- c:\windows\ipuninst.exe
2008-09-06 16:36:46 6046584 -c--a-w- c:\program files\Firefox Setup
2005-08-02 20:46:54 187904 -csha-r- c:\windows\ia\asappsrv.dll
2005-08-02 20:58:38 293888 -csha-r- c:\windows\ia\command.exe
============= FINISH: 17:52:54.67 ===============

Attached Files

Edited by tshboo, 19 December 2011 - 08:23 PM.

BC AdBot (Login to Remove)


#2 HelpBot


    Bleepin' Binary Bot

  • Bots
  • 12,769 posts
  • Gender:Male
  • Local time:05:26 AM

Posted 26 December 2011 - 03:25 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:


Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/433435 <<< CLICK THIS LINK

If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.


Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.


We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot


    Bleepin' Binary Bot

  • Bots
  • 12,769 posts
  • Gender:Male
  • Local time:05:26 AM

Posted 31 December 2011 - 03:30 AM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users