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System Restore Not Working


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4 replies to this topic

#1 harryjamesuk

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Posted 19 December 2011 - 11:55 AM

Hello,

I'm new to the forum and recently some of my startup items have stopped coming up (Skype, Spotify) when I installed Bluestacks.

I then decided to uninstall the software but the problem was still happening so I did a system restore from when I installed Bluestacks but this restore failed.

Here is my Hijackthis Log:



Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 16:54:00, on 19/12/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\TeamViewer\Version7\TeamViewer.exe
C:\Windows\PixArt\Pac7302\Monitor.exe
C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Program Files\CyberLink\YouCam\YCMMirage.exe
C:\Program Files\CyberLink\YouCam\YouCamTray.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Program Files\MultiMi\MultiMi.exe
C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe
C:\Program Files\Pingdom\Pingdom Desktop Notifier\PingdomTrayApp.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files\PC Monitor\pcmontask.exe
C:\Program Files\ABBYY FineReader 9.0 Sprint\Bonus.ScreenshotReader.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Logitech\LWS\Webcam Software\CameraHelperShell.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Users\harry\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
c:\PROGRA~1\mcafee\SITEAD~1\saui.exe
C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - (no file)
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Chatman Addon - {6A08A19C-58D3-4B47-BA73-1C4A1292686B} - C:\ProgramData\Rondyo\Chatman\SW\RondyoIE.dll (file missing)
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [PAC7302_Monitor] C:\Windows\PixArt\PAC7302\Monitor.exe
O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [YouCam Mirage] "C:\Program Files\CyberLink\YouCam\YCMMirage.exe"
O4 - HKLM\..\Run: [YouCam Tray] "C:\Program Files\CyberLink\YouCam\YouCamTray.exe" /s
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [TrayServer] C:\PROGRA~1\MAGIX\MOVIE_~1\TrayServer_en.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DNS7reminder] "C:\Program Files\Nuance\NaturallySpeaking10\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\NaturallySpeaking10\Ereg.ini
O4 - HKLM\..\Run: [EEventManager] "C:\Program Files\Epson Software\Event Manager\EEventManager.exe"
O4 - HKLM\..\Run: [TkBellExe] "c:\program files\real\realplayer\Update\realsched.exe" -osboot
O4 - HKLM\..\Run: [MultiMi.exe] "C:\Program Files\MultiMi\MultiMi.exe" -silent
O4 - HKLM\..\Run: [LWS] C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe -hide
O4 - HKLM\..\Run: [Pingdom Desktop Notifier] C:\Program Files\Pingdom\Pingdom Desktop Notifier\PingdomTrayApp.exe
O4 - HKLM\..\Run: [PC Monitor Operations] "C:\Program Files\PC Monitor\pcmontask.exe"
O4 - HKCU\..\Run: [ABBYY Screenshot Reader Bonus] "C:\Program Files\ABBYY FineReader 9.0 Sprint\Bonus.ScreenshotReader.exe" -autorun
O4 - HKCU\..\Run: [40735AF3876EBBEC255D2AA6B8E585395F07AACF._service_run] "C:\Users\harry\AppData\Local\Google\Chrome\Application\chrome.exe" --type=service
O4 - HKCU\..\Run: [ISUSPM Startup] c:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-2656937232-1208167177-4255136129-1003\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')
O4 - HKUS\S-1-5-21-2656937232-1208167177-4255136129-1003\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')
O4 - Startup: Dropbox.lnk = harry\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Startup: Logitech . Product Registration.lnk = C:\Program Files\Logitech\Ereg\eReg.exe
O4 - Global Startup: EA_RESTART_001.lnk = harry\AppData\Local\Temp\AutoRun.exe
O4 - Global Startup: E_SPSU01.lnk = C:\Windows\System32\spool\drivers\w32x86\3\E_SPSU01.EXE
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: ABBYY FineReader 9.0 Sprint Licensing Service (ABBYY.Licensing.FineReader.Sprint.9.0) - ABBYY - C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: EpsonBidirectionalService - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON V5 Service4(04) (EPSON_EB_RPCV4_04) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50ST7.EXE
O23 - Service: EPSON V3 Service4(04) (EPSON_PM_RPCV4_04) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RP7.EXE
O23 - Service: FABS - Helping agent for MAGIX media database (Fabs) - MAGIX AG - C:\Program Files\Common Files\MAGIX Services\Database\bin\FABS.exe
O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\Program Files\Common Files\MAGIX Services\Database\bin\fbserver.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - c:\PROGRA~1\mcafee\SITEAD~1\mcsacore.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
O23 - Service: PC Monitor - MMSOFT Design Ltd. - C:\Program Files\PC Monitor\PCMonitorSrv.exe
O23 - Service: RtlService - Realtek - C:\Program Files\REALTEK\8192U Wireless LAN Utility\RtlService.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: TeamViewer 6 (TeamViewer6) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version6\TeamViewer_Service.exe
O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version7\TeamViewer_Service.exe
O23 - Service: UMVPFSrv - Logitech Inc. - C:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe

--
End of file - 12633 bytes

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#2 harryjamesuk

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Posted 19 December 2011 - 12:03 PM

To Add,

I've Also Realized That On The Bottom Taskbar (Windows 7) I Can't Move The Any Icons To The Very Left Unless The Program's Open If That Helps.

#3 HelpBot

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Posted 25 December 2011 - 12:00 PM

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#4 Elise

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Posted 28 December 2011 - 10:35 AM

If you still need help, please post the requested logs.

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#5 Elise

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Posted 06 January 2012 - 06:27 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

regards, Elise


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