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9 replies to this topic

#1 Kristal08

Kristal08

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  • Local time:11:56 PM

Posted 19 December 2011 - 10:57 AM

Hi i've seen several threads like this but can't make sense of any of them unfortunately, so i've decided to post my own topic. I've just recovered my laptop from a virus (can't remember the name) and now whenever i type a search into google OR yahoo i keep getting redirected. I've tried Malwarebytes but it doesn't find anything so i don't know what my next step should be. I've seen other users post logs but i don't really know how to do that so any help would be extremely appreciated.

P.s. I've also got a 'Windows Security Alert' icon on the toolbar at the bottom and i'm not really sure if it's a virus or if i should leave it. I've tried removing it but that won't work either. My laptop is really weak and gets infected really quickly ^-^

Edited by Kristal08, 19 December 2011 - 10:58 AM.


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#2 Broni

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Posted 19 December 2011 - 09:20 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 Kristal08

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Posted 20 December 2011 - 01:23 PM

Security Check contents:

Results of screen317's Security Check version 0.99.24
Windows Vista Service Pack 1 x86 (UAC is enabled)
Out of date service pack!!
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
````````````````````````````````
Process Check:
objlist.exe by Laurent

``````````End of Log````````````


MiniToolBox Contents

MiniToolBox by Farbar
Ran by Acer 2009 (administrator) on 20-12-2011 at 16:13:52
Microsoft® Windows Vista™ Home Basic Service Pack 1 (X86)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

Broadcom NetLink ™ Fast Ethernet = Local Area Connection (Disconnected)
Atheros AR5007EG Wireless Network Adapter = Wireless Network Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Acer2009-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Home

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter
Physical Address. . . . . . . . . : 00-1F-E2-A1-DF-EF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6152:f860:dac2:45a2%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 20 December 2011 15:48:59
Lease Expires . . . . . . . . . . : 21 December 2011 15:48:59
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:24d6:3fec:3f57:fffc(Preferred)
Link-local IPv6 Address . . . . . : fe80::24d6:3fec:3f57:fffc%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 17:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : isatap.Home
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.0.1

Name: google.com
Addresses: 209.85.229.99
209.85.229.103
209.85.229.104
209.85.229.105
209.85.229.147


Pinging google.com [209.85.229.99] with 32 bytes of data:
Reply from 209.85.229.99: bytes=32 time=52ms TTL=54
Reply from 209.85.229.99: bytes=32 time=50ms TTL=54

Ping statistics for 209.85.229.99:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 50ms, Maximum = 52ms, Average = 51ms
Server: UnKnown
Address: 192.168.0.1

Name: yahoo.com
Addresses: 209.191.122.70
72.30.2.43
98.137.149.56
98.139.180.149


Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Reply from 209.191.122.70: bytes=32 time=179ms TTL=44
Reply from 209.191.122.70: bytes=32 time=162ms TTL=44

Ping statistics for 209.191.122.70:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 162ms, Maximum = 179ms, Average = 170ms
Server: UnKnown
Address: 192.168.0.1

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
11 ...00 1f e2 a1 df ef ...... Atheros AR5007EG Wireless Network Adapter
1 ........................... Software Loopback Interface 1
12 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
22 ...00 00 00 00 00 00 00 e0 isatap.Home
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.3 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.3 281
192.168.0.3 255.255.255.255 On-link 192.168.0.3 281
192.168.0.255 255.255.255.255 On-link 192.168.0.3 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.3 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.3 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
12 18 ::/0 On-link
1 306 ::1/128 On-link
12 18 2001::/32 On-link
12 266 2001:0:5ef5:79fd:24d6:3fec:3f57:fffc/128
On-link
11 281 fe80::/64 On-link
12 266 fe80::/64 On-link
12 266 fe80::24d6:3fec:3f57:fffc/128
On-link
11 281 fe80::6152:f860:dac2:45a2/128
On-link
1 306 ff00::/8 On-link
12 266 ff00::/8 On-link
11 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Windows\system32\wshbth.dll [34304] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 32 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 33 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 34 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 35 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/20/2011 03:50:30 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/20/2011 09:32:09 AM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\ACER 2009\TRACING\WINDOWSLIVEMESSENGER-UCCAPI-0.UCCAPILOG> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (12/20/2011 09:32:09 AM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\ACER 2009\TRACING\WINDOWSLIVEMESSENGER-UCCAPI-0.UCCAPILOG> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (12/20/2011 09:22:03 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/20/2011 09:11:39 AM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.19088, time stamp 0x4de07b1b, faulting module mshtml.dll, version 8.0.6001.19088, time stamp 0x4de090ed, exception code 0xc0000005, fault offset 0x000678d8,
process id 0xc2c, application start time 0xiexplore.exe0.

Error: (12/20/2011 09:08:59 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/20/2011 08:48:57 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/19/2011 10:28:38 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\ACER 2009\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\MACROMEDIA.COM\SUPPORT\FLASHPLAYER\SYS\#WWW.VEOH.COM> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (12/19/2011 10:28:38 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\ACER 2009\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\MACROMEDIA.COM\SUPPORT\FLASHPLAYER\SYS\#WWW.VEOH.COM> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (12/19/2011 10:28:38 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\ACER 2009\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\MACROMEDIA.COM\SUPPORT\FLASHPLAYER\SYS\#UI.MEVIO.COM> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


System errors:
=============

Microsoft Office Sessions:
=========================
Error: (12/20/2011 03:50:30 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/20/2011 09:32:09 AM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\ACER 2009\TRACING\WINDOWSLIVEMESSENGER-UCCAPI-0.UCCAPILOG

Error: (12/20/2011 09:32:09 AM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\ACER 2009\TRACING\WINDOWSLIVEMESSENGER-UCCAPI-0.UCCAPILOG

Error: (12/20/2011 09:22:03 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/20/2011 09:11:39 AM) (Source: Application Error)(User: )
Description: iexplore.exe8.0.6001.190884de07b1bmshtml.dll8.0.6001.190884de090edc0000005000678d8c2c01ccbef6e0ac4c8d

Error: (12/20/2011 09:08:59 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/20/2011 08:48:57 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/19/2011 10:28:38 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\ACER 2009\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\MACROMEDIA.COM\SUPPORT\FLASHPLAYER\SYS\#WWW.VEOH.COM

Error: (12/19/2011 10:28:38 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\ACER 2009\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\MACROMEDIA.COM\SUPPORT\FLASHPLAYER\SYS\#WWW.VEOH.COM

Error: (12/19/2011 10:28:38 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\ACER 2009\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\MACROMEDIA.COM\SUPPORT\FLASHPLAYER\SYS\#UI.MEVIO.COM


=========================== Installed Programs ============================

Acer eDataSecurity Management (Version: 2.8.4354)
Acer eLock Management (Version: 2.5.4302)
Acer Empowering Technology (Version: 2.5.4301)
Acer eNet Management (Version: 2.6.4303)
Acer ePower Management (Version: 2.5.4309)
Acer ePresentation Management (Version: 2.5.4300)
Acer eSettings Management (Version: 2.5.4302)
Acer GridVista (Version: 2.69.110)
Acer Mobility Center Plug-In (Version: 1.0.4301)
Activation Assistant for the 2007 Microsoft Office suites
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0)
Active@ ISO Burner (Version: 2.1.0)
Adobe AIR (Version: 2.5.1.17730)
Adobe Flash Player 10 ActiveX (Version: 10.3.181.26)
Adobe Reader 8.1.0 (Version: 8.1.0)
Advertising Center (Version: 0.0.0.1)
Agere Systems HDA Modem
Audacity 1.2.6
Free Audio CD Burner version 1.4
Free Studio version 5.1.7
Free YouTube to MP3 Converter version 3.8
ImagXpress (Version: 7.0.74.0)
Intel® Graphics Media Accelerator Driver
Launch Manager
LightScribe 1.4.142.1 (Version: 1.4.142.1)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server 2008 Management Objects (Version: 10.0.1600.22)
Microsoft SQL Server Compact 3.5 SP1 Design Tools English (Version: 3.5.5692.0)
Microsoft SQL Server Compact 3.5 SP1 English (Version: 3.5.5692.0)
Microsoft Visual Basic 2008 Express Edition with SP1 - ENU
Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (Version: 9.0.30729)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for .NET Framework - enu (Version: 3.5.30729)
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for Win32 (Version: 6.1.5295.17011)
Microsoft Word 2002 (Version: 10.0.2627.01)
Microsoft Works (Version: 08.05.0818)
Microsoft Works 2004 Setup Launcher
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Nero 9 Essentials
Nero ControlCenter (Version: 9.0.0.1)
Nero Installer (Version: 4.4.9.0)
Nero Online Upgrade (Version: 1.3.0.0)
Nero StartSmart (Version: 9.4.12.100)
Nero StartSmart OEM (Version: 9.4.10.100)
neroxml (Version: 1.0.0)
NTI Backup NOW! 4.7 (Version: 1.00.0000)
Pass It Your Theory Test (Version: 3.00.00)
Realtek High Definition Audio Driver (Version: 6.0.1.5582)
Samsung ML-1640 Series
Sky Broadband (Version: 1.0.0)
Sky Broadband Browser Branding (Version: 1.0.0)
SQL Server System CLR Types (Version: 10.0.1600.22)
Synaptics Pointing Device Driver (Version: 10.0.15.0)
Uninstall 1.0.0.1
Veetle TV (Version: 0.9.18)
Veoh Giraffic Video Accelerator (Version: 0.86.126.230)
Veoh Web Player (Version: 1.1.2.0000)
vShare.tv plugin 1.3 (Version: 1.3)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Movie Maker (Version: 14.0.8117.0416)
Windows Live Photo Gallery (Version: 14.0.8117.416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)
WinRAR archiver

========================= Memory info: ===================================

Percentage of memory in use: 77%
Total physical RAM: 1013.25 MB
Available physical RAM: 225.34 MB
Total Pagefile: 2292.84 MB
Available Pagefile: 1278.47 MB
Total Virtual: 2047.88 MB
Available Virtual: 1950.23 MB

========================= Partitions: =====================================

1 Drive c: (ACER) (Fixed) (Total:31.51 GB) (Free:5.9 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:31.3 GB) (Free:31.19 GB) NTFS

========================= Users: ========================================

User accounts for \\ACER2009-PC

Acer 2009 Administrator ASPNET
Guest


**** End of log ****

Malwarebytes Contents

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8403

Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.19088

20/12/2011 16:27:26
mbam-log-2011-12-20 (16-27-26).txt

Scan type: Quick scan
Objects scanned: 169521
Time elapsed: 8 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

GMER Contents

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-12-20 18:16:19
Windows 6.0.6001 Service Pack 1
Running: iogl57mc.exe; Driver: C:\Users\ACER20~1\AppData\Local\Temp\pwldqkob.sys


---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys\000272d0d199
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg@s1 771343423
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg@s2 285507792
Reg HKLM\SYSTEM\ControlSet003\Services\BTHPORT\Parameters\Keys\000272d0d199 (not active ControlSet)

---- Files - GMER 1.0.15 ----

File C:\Users\Acer 2009\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5KL43J16\up[1] 0 bytes

---- EOF - GMER 1.0.15 ----

I think that's everything you asked for ^-^

Edited by Kristal08, 20 December 2011 - 01:25 PM.


#4 Broni

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Posted 20 December 2011 - 08:47 PM

You're not running any AV program.
Install one of these:
- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- free Microsoft Security Essentials: http://windows.microsoft.com/en-GB/windows/products/security-essentials
- free Comodo Antivirus: http://www.comodo.com/home/internet-security/antivirus.php
Update, run full scan, report on any findings.

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#5 Kristal08

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Posted 21 December 2011 - 11:50 AM

I downloaded Avast! and ran a full scan and it found 2 viruses.. i just took a print screen of it...

Posted Image

It also ran a boot scan but nothing was found from that

Edited by Kristal08, 21 December 2011 - 11:50 AM.


#6 Broni

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Posted 21 December 2011 - 07:38 PM

Still redirected?

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#7 Kristal08

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Posted 22 December 2011 - 07:01 AM

Yep, still redirecting

P.s. My laptop keeps feezing a lot of times now...is this anything to do with this redirecting virus or is is something else completely?

Edited by Kristal08, 22 December 2011 - 07:12 AM.


#8 Broni

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Posted 22 December 2011 - 08:58 PM

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan:
Posted Image

On completion of the scan click "Save log", save it to your desktop and post in your next reply:
Posted Image

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#9 Kristal08

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Posted 23 December 2011 - 09:30 AM

It won't run...i saved it on the desktop and double clicked on the icon. Then i clicked allow but nothing will happen after that

#10 Broni

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Posted 23 December 2011 - 12:42 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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