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I think I have a infection and I cant get rid of it...

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#1 Mike NJ

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Posted 19 December 2011 - 09:39 AM

Xp antivirus sheild 2012?
And there may be another in the processes but not sure.

Hi all. I tried to get rid of this myself but find I cant. I can get into all the stuff I tried but I wont go there. lets just say I had to end up doing a XP repair to get the computer back to normal.

So I get this ping.exe that just starts eating away in the processes in task manager. I also get that security sheild Xp 2012. I stop the processes and run malwarebytes but these end up coming back. I believe its deeper in the system then what I can do with the stuff I am using to rid myself of these infections. Which is not much.

Ok I have windows XP on a dell 1505 w/ 2g ram. Had the ping exe running this morning and stopped the process but it will be back.

Please let me know if you can help me.

Thanks in advance.

Mike NJ

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#2 Mike NJ

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Posted 19 December 2011 - 01:56 PM

Just a note ran superantivirus free edition. It found stuff but ping .exe still shows up. I followed another posts recommendations here.

I guess I need to wait for the pros out there that possibly can help.

Mike NJ

#3 Broni


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Posted 19 December 2011 - 09:15 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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