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Adobe Flash Not Staying Installed Red X's


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#1 diesellady80

diesellady80

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Posted 18 December 2011 - 08:08 PM

I am trying to help my in-laws with thier computer and there is a problem with Adobe Flash player. When I open IE, the toolbars on the top of my browser are all red X's - no images there. When I go to a site, such as youtube it says I need Flash player, so I install it. After this, all the toolbar icons are back and youtube works. But each time I close my browser window, then reopen it, I have to start all over again. Does anyone know how to fix this? Thanks, I appreciate any help.
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#2 frankp316

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Posted 19 December 2011 - 05:51 AM

Download the Flash uninstall tool at the link below and run it. Then download and install a fresh version of Flash.





http://kb2.adobe.com/cps/141/tn_14157.html




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