Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Deathly slow computer, popups, and ping.exe. :(


  • Please log in to reply
3 replies to this topic

#1 adamlikesguitar

adamlikesguitar

  • Members
  • 40 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Somewhere in the world
  • Local time:07:57 PM

Posted 18 December 2011 - 05:20 PM

Hello everybody. I believe my computer has gotten some sort of infection and I need help removing it.

Symptoms: VERY slow computer in normal mode, an extra window popping up in firefox with like 20 tabs, and something called ping.exe consuming lots of CPU in the task bar.

I originally had some sort of virus after a fake security alert thing came up. I ran malwarebytes and it found 4 infected files. I ran SUPERantispyware, which found 175 threats. I also ran that TDSkiller thing which found 19 threats. The problems on my computer are still occurring however and I need a someone's help. Thanks!

BC AdBot (Login to Remove)

 


#2 bloopie

bloopie

    Bleepin' Sith Turner


  • Malware Response Team
  • 7,927 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New York
  • Local time:08:57 PM

Posted 18 December 2011 - 06:35 PM

Hi adamlikesguitar,

My name is bloopie! Let me see if I can find out where you stand. :thumbup2:

Could you please post the MBAM log and the TDSSKiller logs that you ran already...also lets get another log:

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.

Please include the MBAM, TDSSKiller, and GMER logs in your next reply.

bloopie

#3 adamlikesguitar

adamlikesguitar
  • Topic Starter

  • Members
  • 40 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Somewhere in the world
  • Local time:07:57 PM

Posted 18 December 2011 - 08:53 PM

Thank you for your quick response bloopie, but someone on another thread is helping me. Thank you and sorry. :)

so um....

-thread closed?-

#4 bloopie

bloopie

    Bleepin' Sith Turner


  • Malware Response Team
  • 7,927 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New York
  • Local time:08:57 PM

Posted 18 December 2011 - 10:05 PM

No problem, and thanks for letting me know! :thumbup2:

bloopie




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users