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Videos lag and bsod


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5 replies to this topic

#1 harmank70

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Posted 18 December 2011 - 04:50 PM

Lately while watching youtube or any online video sources the videos freeze and get all blocky looking then the computer goes to the blue screen and restarts itself. I noticed it first after the windows updated the onboard video driver. I tried uninstalling and reinstalling the driver and it did not help. Computer seems fine other than that. It is a asrock mobo about 1 year old.

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#2 nnoa110

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Posted 19 December 2011 - 08:30 AM

Hello harmank70,

Who is the manufacturer of your on board video card?
Is it Intel, Nvidia or ATi? (Please specify)

Edited by nnoa110, 19 December 2011 - 08:30 AM.


#3 harmank70

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Posted 19 December 2011 - 01:25 PM

ATI RADEON HD 4290 ON A ASROCK 890GX EXTREME 3 MOBO.

#4 nnoa110

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Posted 20 December 2011 - 06:00 AM

Do you have the latest Catalyst drivers installed? If not please download and install the latest one available for your video card.

If you continue to experience a problem, then you might want to temporary revert back to an older version of the driver.
You can download the previous driver by going to this link,select your OS, model of Video Card etc, then click Display Results. After that scroll down the page and you will see a link which says 'Previous Drivers'. Please download older version of an driver to see if the problem can be resolved.

If your problem fades away with the older driver, then you can contact AMD from here so that there driver team can find a cause of issue with a new driver.

Hope this helps

#5 harmank70

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Posted 20 December 2011 - 07:03 PM

Updated catalyst and video driver. Didn't help. If i turn off hardware acceleration the problem goes away. It is just while playing flash videos with hardware acceleration turned on? Also updated adobe flash.

#6 nnoa110

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Posted 22 December 2011 - 09:26 AM

Updated catalyst and video driver. Didn't help. If i turn off hardware acceleration the problem goes away. It is just while playing flash videos with hardware acceleration turned on? Also updated adobe flash.



Hi again,

I suggest you to temporary reverting your driver to a version that worked on your computer or disable hardware acceleration since it is the easiest temporal fix.

In addition to this, please contact AMD support as suggested in the previous post as they are the one who are responsible for those drivers.

EDIT: fixed typos

Edited by nnoa110, 22 December 2011 - 09:26 AM.





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