Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Win7 Antivirus not being deleted, keeps coming back


  • This topic is locked This topic is locked
3 replies to this topic

#1 starwarsgeek

starwarsgeek

  • Members
  • 129 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:28 AM

Posted 18 December 2011 - 03:45 PM

A few weeks ago, I found out that my computer had been infected with the Win7 Antivirus. I followed the directions I found here, downloading both the registry file and the RKill program. I followed the directions, ran both files, then updated and ran the Malwarebytes AntiMalware. It found several files that I deleted, rebooted, and it seemed like all was good. A few days later, it popped back up. I did the same routine, running the files and the Malwarebytes, and everything was fine for another day or two... then it popped back up again. It seems like it's still here and just keeps popping back up, no matter what I do. Any other suggestions would be greatly appreciated.

I'm using a Dell desktop, running windows 7.

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,557 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:28 AM

Posted 18 December 2011 - 05:07 PM

Hello,it appears we will need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Include a link back to this topic.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 starwarsgeek

starwarsgeek
  • Topic Starter

  • Members
  • 129 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:28 AM

Posted 18 December 2011 - 05:34 PM

GMER would not run, but I created a new topic with the DDS log here: http://www.bleepingcomputer.com/forums/topic433243.html

Thanks

#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,557 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:28 AM

Posted 18 December 2011 - 09:32 PM

Thank you.
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

The current wait time is 3 - 5 days and ALL logs are amswered.

To avoid confusion, I am closing this topi
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users