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Virus Removed, but PING.exe High CPU Usage

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#1 polishboy808


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Posted 18 December 2011 - 11:30 AM

I have recently been infected by the Windows 7 Security Virus, and after a long struggle by myself (Since I couldn't run ANY .exe....) I finally got rid of it. Now however, I have another issue. The computer is running strange, Firefox uses about 250,000 K at times, and even worse, PING.exe is running up to 1,250,000 of memory. My CPU runs at 100% at times. I've been getting a "Display driver has stopped responding but has recovered" message about twice a day now and Firefox seems to hang more often than usual. This hasn't happened before, only after I got rid of the first virus. I scanned my computer with Mbam, its clean now, Spybot S&D, its clean too. When I used Process Explorer, PING came from one of the svchost.exe's thats running. Currently there are 11 svchost.exe processes running. In all, my computer is pretty messed up, and I was wondering if you could help me get it running well again!

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#2 Broni


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Posted 18 December 2011 - 03:21 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#3 polishboy808

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Posted 18 December 2011 - 07:26 PM

Thank you, I have started a new topic at the requested place.

Thanks again!

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