I know that similar problems to this have been posted on this forum, but I don't want to assume that the procedure for resolving this is the same. Could someone help me please?
I am running Windows Vista on my HP laptop, with AVG free-edition 2012.
My laptop did a scan today, and I got the following message, telling me that it's infected with the above named virus, but AVG cannot remove/heal it as it relates to a white-listed critical\system file.
In case it's relevant, I don't have any of the original software disks for my laptop.
Here's the info.
Object name - C:\Windows\System32\drivers\dfsc.sys
Detection name - Trojan horse BackDoor.Generic14.CDMG
Object type - file
SDK Type - Core
Result - Object is white-listed (critical\system file that should not be removed)
I'd be grateful for some advice on how to resolve this - I am not at all technical, so would appreciate some really idiot-proof guidance please.
By the way, although I have this virus, AVG is still telling me that I am protected. Is it OK to continue to use the computer?
Thanks so much,
Edited by SherrieB, 18 December 2011 - 08:52 AM.