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6 replies to this topic

#1 Badger17

Badger17

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Posted 18 December 2011 - 04:22 AM

Google searches redirect when clicked, address generally changes through an intermediate one to a search on "Get Answers Fast" or "Easy A-Z" for whatever I'd searched for on Google.

Have tried the free versions of the following products in accordance with the advice on the self-help pages here, but nothing has detected/stopped this problem:
Housecall
Dr.Web CureIt
Malwarebytes Anti Malware
SUPERAntiSpyware

I also have Microsoft Security Essentials as my normal protection.

Thanks in advance for your time and help!

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#2 Broni

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Posted 18 December 2011 - 03:25 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 Badger17

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Posted 18 December 2011 - 08:00 PM

THANKS!

SECURITY CHECK LOG:
Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is disabled!)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 17
Out of date Java installed!
Adobe Flash Player ( 10.3.183.7) Flash Player Out of Date!
Mozilla Firefox (x86 en-GB..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSMpEng.exe
Microsoft Security Client Antimalware MsMpEng.exe
Microsoft Security Client Antimalware NisSrv.exe
``````````End of Log````````````


MINI TOOLBOX LOG:
MiniToolBox by Farbar
Ran by DELL (administrator) on 19-12-2011 at 00:30:41
Microsoft Windows 7 Home Premium (X64)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

Dell Wireless 1397 WLAN Mini-Card = Wireless Network Connection (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : JamesFordham
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Home

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 00-26-B9-9C-BB-56
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 90-4C-E5-91-73-2B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ac2e:26f1:100f:480%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 19 December 2011 00:11:26
Lease Expires . . . . . . . . . . : 20 December 2011 00:11:26
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 194006245
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-C8-92-C5-00-26-B9-9C-BB-56
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Reusable ISATAP Interface {CF5FFAAC-8C11-40AB-B6E3-E6ADDF3AE7E1}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:66:2c2d:3f57:fffb(Preferred)
Link-local IPv6 Address . . . . . : fe80::66:2c2d:3f57:fffb%17(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.Home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.0.1

Name: google.com
Addresses: 209.85.229.103
209.85.229.104
209.85.229.105
209.85.229.147
209.85.229.99


Pinging google.com [209.85.229.103] with 32 bytes of data:
Reply from 209.85.229.103: bytes=32 time=45ms TTL=54
Reply from 209.85.229.103: bytes=32 time=46ms TTL=54

Ping statistics for 209.85.229.103:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 45ms, Maximum = 46ms, Average = 45ms
Server: UnKnown
Address: 192.168.0.1

Name: yahoo.com
Addresses: 98.137.149.56
98.139.180.149
209.191.122.70
72.30.2.43


Pinging yahoo.com [98.137.149.56] with 32 bytes of data:
Reply from 98.137.149.56: bytes=32 time=195ms TTL=46
Reply from 98.137.149.56: bytes=32 time=197ms TTL=46

Ping statistics for 98.137.149.56:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 195ms, Maximum = 197ms, Average = 196ms
Server: UnKnown
Address: 192.168.0.1

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
11...00 26 b9 9c bb 56 ......Realtek PCIe GBE Family Controller
10...90 4c e5 91 73 2b ......Dell Wireless 1397 WLAN Mini-Card
1...........................Software Loopback Interface 1
12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
17...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.4 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.4 281
192.168.0.4 255.255.255.255 On-link 192.168.0.4 281
192.168.0.255 255.255.255.255 On-link 192.168.0.4 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.4 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.4 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
17 58 ::/0 On-link
1 306 ::1/128 On-link
17 58 2001::/32 On-link
17 306 2001:0:5ef5:79fd:66:2c2d:3f57:fffb/128
On-link
10 281 fe80::/64 On-link
17 306 fe80::/64 On-link
17 306 fe80::66:2c2d:3f57:fffb/128
On-link
10 281 fe80::ac2e:26f1:100f:480/128
On-link
1 306 ff00::/8 On-link
17 306 ff00::/8 On-link
10 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [51712] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/18/2011 09:00:45 AM) (Source: Application Error) (User: )
Description: Faulting application name: firefox.exe, version: 8.0.1.4341, time stamp: 0x4ec9a124
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000409
Fault offset: 0x00818c67
Faulting process id: 0xe88
Faulting application start time: 0xfirefox.exe0
Faulting application path: firefox.exe1
Faulting module path: firefox.exe2
Report Id: firefox.exe3

Error: (12/18/2011 08:59:10 AM) (Source: Application Error) (User: )
Description: Faulting application name: firefox.exe, version: 8.0.1.4341, time stamp: 0x4ec9a124
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000409
Fault offset: 0x00508c67
Faulting process id: 0xca0
Faulting application start time: 0xfirefox.exe0
Faulting application path: firefox.exe1
Faulting module path: firefox.exe2
Report Id: firefox.exe3

Error: (12/18/2011 08:58:53 AM) (Source: Application Error) (User: )
Description: Faulting application name: firefox.exe, version: 8.0.1.4341, time stamp: 0x4ec9a124
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000409
Fault offset: 0x001e8c67
Faulting process id: 0xe04
Faulting application start time: 0xfirefox.exe0
Faulting application path: firefox.exe1
Faulting module path: firefox.exe2
Report Id: firefox.exe3

Error: (12/18/2011 08:36:54 AM) (Source: Application Error) (User: )
Description: Faulting application name: firefox.exe, version: 8.0.1.4341, time stamp: 0x4ec9a124
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000409
Fault offset: 0x00ad8c67
Faulting process id: 0xfd4
Faulting application start time: 0xfirefox.exe0
Faulting application path: firefox.exe1
Faulting module path: firefox.exe2
Report Id: firefox.exe3

Error: (12/18/2011 08:36:33 AM) (Source: Application Error) (User: )
Description: Faulting application name: firefox.exe, version: 8.0.1.4341, time stamp: 0x4ec9a124
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000409
Fault offset: 0x02188c67
Faulting process id: 0x1264
Faulting application start time: 0xfirefox.exe0
Faulting application path: firefox.exe1
Faulting module path: firefox.exe2
Report Id: firefox.exe3

Error: (12/17/2011 11:06:39 PM) (Source: Application Error) (User: )
Description: Faulting application name: firefox.exe, version: 8.0.1.4341, time stamp: 0x4ec9a124
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000409
Fault offset: 0x00cc8c67
Faulting process id: 0x1658
Faulting application start time: 0xfirefox.exe0
Faulting application path: firefox.exe1
Faulting module path: firefox.exe2
Report Id: firefox.exe3

Error: (12/17/2011 11:06:23 PM) (Source: Application Error) (User: )
Description: Faulting application name: firefox.exe, version: 8.0.1.4341, time stamp: 0x4ec9a124
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000409
Fault offset: 0x004f8c67
Faulting process id: 0x146c
Faulting application start time: 0xfirefox.exe0
Faulting application path: firefox.exe1
Faulting module path: firefox.exe2
Report Id: firefox.exe3

Error: (12/17/2011 11:05:48 PM) (Source: Application Error) (User: )
Description: Faulting application name: firefox.exe, version: 8.0.1.4341, time stamp: 0x4ec9a124
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000409
Fault offset: 0x005c8c67
Faulting process id: 0x16b0
Faulting application start time: 0xfirefox.exe0
Faulting application path: firefox.exe1
Faulting module path: firefox.exe2
Report Id: firefox.exe3

Error: (12/17/2011 11:05:34 PM) (Source: Application Error) (User: )
Description: Faulting application name: firefox.exe, version: 8.0.1.4341, time stamp: 0x4ec9a124
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000409
Fault offset: 0x004b8c67
Faulting process id: 0x13cc
Faulting application start time: 0xfirefox.exe0
Faulting application path: firefox.exe1
Faulting module path: firefox.exe2
Report Id: firefox.exe3

Error: (12/17/2011 11:05:20 PM) (Source: Application Error) (User: )
Description: Faulting application name: firefox.exe, version: 8.0.1.4341, time stamp: 0x4ec9a124
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000409
Fault offset: 0x00478c67
Faulting process id: 0xf40
Faulting application start time: 0xfirefox.exe0
Faulting application path: firefox.exe1
Faulting module path: firefox.exe2
Report Id: firefox.exe3


System errors:
=============
Error: (12/19/2011 00:12:23 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (12/19/2011 00:11:53 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (12/19/2011 00:11:48 AM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.

Feature: %%835

Error Code: 0x80004005

Error description: Unspecified error

Reason: %%842

Error: (12/18/2011 08:56:41 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (12/18/2011 08:56:11 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (12/18/2011 07:56:44 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 01:52:48 on ?18/?12/?2011 was unexpected.

Error: (12/17/2011 11:44:06 PM) (Source: Service Control Manager) (User: )
Description: The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

Error: (12/17/2011 05:37:30 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (12/17/2011 05:37:00 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (12/17/2011 05:35:13 PM) (Source: Service Control Manager) (User: )
Description: The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
Adobe AIR (Version: 2.7.1.19610)
Adobe Flash Player 10 Plugin (Version: 10.3.183.7)
Adobe Flash Player 11 ActiveX 64-bit (Version: 11.1.102.55)
Adobe Reader 9.2 (Version: 9.2.0)
Advanced Audio FX Engine (Version: 1.12.05)
Amazon MP3 Downloader 1.0.9
Apple Application Support (Version: 1.4.1)
Apple Software Update (Version: 2.1.1.116)
ATI Catalyst Control Center (Version: 2.009.0813.2130)
BBC iPlayer Desktop (Version: 3.2.13)
Bing Bar (Version: 7.0.850.0)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2009.0813.2131.36817)
Catalyst Control Center Graphics Full Existing (Version: 2009.0813.2131.36817)
Catalyst Control Center Graphics Full New (Version: 2009.0813.2131.36817)
Catalyst Control Center Graphics Light (Version: 2009.0813.2131.36817)
Catalyst Control Center Graphics Previews Common (Version: 2009.0813.2131.36817)
Catalyst Control Center Graphics Previews Vista (Version: 2009.0813.2131.36817)
Catalyst Control Center InstallProxy (Version: 2009.0813.2131.36817)
Catalyst Control Center Localization All (Version: 2009.0813.2131.36817)
ccc-core-static (Version: 2009.0813.2131.36817)
ccc-utility64 (Version: 2009.0813.2131.36817)
CCC Help Chinese Standard (Version: 2009.0813.2130.36817)
CCC Help Chinese Traditional (Version: 2009.0813.2130.36817)
CCC Help Danish (Version: 2009.0813.2130.36817)
CCC Help Dutch (Version: 2009.0813.2130.36817)
CCC Help English (Version: 2009.0813.2130.36817)
CCC Help Finnish (Version: 2009.0813.2130.36817)
CCC Help French (Version: 2009.0813.2130.36817)
CCC Help German (Version: 2009.0813.2130.36817)
CCC Help Italian (Version: 2009.0813.2130.36817)
CCC Help Japanese (Version: 2009.0813.2130.36817)
CCC Help Korean (Version: 2009.0813.2130.36817)
CCC Help Norwegian (Version: 2009.0813.2130.36817)
CCC Help Portuguese (Version: 2009.0813.2130.36817)
CCC Help Russian (Version: 2009.0813.2130.36817)
CCC Help Spanish (Version: 2009.0813.2130.36817)
CCC Help Swedish (Version: 2009.0813.2130.36817)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
Dell DataSafe Local Backup - Support Software (Version: 9.4.60)
Dell DataSafe Local Backup (Version: 9.4.60)
Dell Dock (Version: 2.0.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell Support Center (Support Software) (Version: 2.5.09100)
Dell Webcam Central (Version: 1.40.05)
Dell Wireless WLAN Card Utility (Version: 5.30.21.0)
FreeRIP v3.61 (Version: 3.61)
Google Talk Plugin (Version: 2.5.8.4958)
Intel® Turbo Boost Technology Monitor (Version: 1.0.186.6)
Java™ 6 Update 14 (64-bit) (Version: 6.0.140)
Java™ 6 Update 17 (Version: 6.0.170)
Junk Mail filter update (Version: 14.0.8089.726)
Live! Cam Avatar Creator (Version: 4.6.3009.1)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
Media Manager for WALKMAN 1.2 (Version: 1.2.771)
Microsoft Antimalware (Version: 3.0.8402.2)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6425.1000)
Microsoft Office Home and Student 2007 Trial (Version: 12.0.6425.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Security Client (Version: 2.1.1116.0)
Microsoft Security Essentials (Version: 2.1.1116.0)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.58299)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Works (Version: 9.7.0621)
Mozilla Firefox 8.0.1 (x86 en-GB) (Version: 8.0.1)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML4 Parser (Version: 1.0.0)
OpenAL
PhotoScape
PowerDVD DX (Version: 8.3.5424)
Quickset64 (Version: 9.6.6)
QuickTime (Version: 7.69.80.9)
Roxio Burn (Version: 1.01)
Skins (Version: 2009.0813.2131.36817)
Spotify (Version: 0.4.10)
SUPERAntiSpyware (Version: 5.0.1142)
Synaptics Pointing Device Driver (Version: 13.2.2.2)
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office OneNote 2007 (KB980729)
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8064.206)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live Mail (Version: 14.0.8089.0726)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live Movie Maker (Version: 14.0.8091.0730)
Windows Live Photo Gallery (Version: 14.0.8081.709)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8089.0726)

========================= Memory info: ===================================

Percentage of memory in use: 41%
Total physical RAM: 4084.49 MB
Available physical RAM: 2377.86 MB
Total Pagefile: 8167.13 MB
Available Pagefile: 6247.26 MB
Total Virtual: 4095.88 MB
Available Virtual: 3972.36 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:451.07 GB) (Free:379.95 GB) NTFS

========================= Users: ========================================

User accounts for \\JAMESFORDHAM

Administrator DELL Guest


**** End of log ****


MBAM LOG:
Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8394

Windows 6.1.7600
Internet Explorer 9.0.8112.16421

19/12/2011 00:36:54
mbam-log-2011-12-19 (00-36-54).txt

Scan type: Quick scan
Objects scanned: 173506
Time elapsed: 2 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



GMER LOG:
GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-12-19 00:54:56
Windows 6.1.7600
Running: bybm6bt4.exe


---- Files - GMER 1.0.15 ----

File C:\Users\DELL\AppData\Roaming\Microsoft\Windows\Cookies\9CLCQKI9.txt 281 bytes
File C:\Users\DELL\AppData\Roaming\Microsoft\Windows\Cookies\2M9LDELF.txt 92 bytes
File C:\Users\DELL\AppData\Roaming\Microsoft\Windows\Cookies\D2976LVF.txt 755 bytes
File C:\Users\DELL\AppData\Roaming\Microsoft\Windows\Cookies\OU0GRB63.txt 302 bytes
File C:\Users\DELL\AppData\Roaming\Microsoft\Windows\Cookies\NUVA0LNE.txt 547 bytes
File C:\Users\DELL\AppData\Roaming\Microsoft\Windows\Cookies\S1RPW9HU.txt 2649 bytes

---- EOF - GMER 1.0.15 ----

Hope this helps! Thanks again.

#4 Broni

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Posted 18 December 2011 - 08:40 PM

I don't see much there.

Which browser is getting redirected?

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#5 Badger17

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Posted 19 December 2011 - 02:58 AM

I normally use Firefox, which is getting redirected, but when I've tried Internet Explorer it does the same.

#6 Broni

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Posted 19 December 2011 - 07:01 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#7 Badger17

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Posted 20 December 2011 - 03:41 AM

New topic opened on the other forum as instructed. Thanks for your time and help, very much appreciated.

Merry Christmas!




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