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Microsoft Security Essentials "You haven't run a scan in a while"


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#1 mcdougal44

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Posted 17 December 2011 - 08:14 PM

Hey all,

A problem with my MSE has come up about a month ago on my main PC, running Win7 64-bit.

The problem is, more than once a day, the MSE tray icon turns orange and a message says "You haven't run a scan in a while. Please run a quick scan now.". This message comes up very often, even after I run the scan, and restart my PC. I have the scheduled scan disabled on all my computers, but this problem only happens on this one. I have tried re-installing MSE, but nothing seems to help.

I use MSE on all my computers, a combination of XP and 7, and have never had this issue on anything else. I love MSE and would prefer not to switch to another anti-virus.

Thanks for the help, I really appreciate it :)!
Computer: ASUS UL20A-A1 laptop
OS: Windows 7 Ultimate SP1 64-bit

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#2 quietman7

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Posted 17 December 2011 - 08:33 PM

You receive error: "You haven't run a scan on your computer for a while.
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#3 chromebuster

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Posted 17 December 2011 - 08:55 PM

I could understand an Antivirus product installed alongside as being the problem, but it doesn't make sense that other malware scanners or other scanners would be.

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#4 Animal

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Posted 17 December 2011 - 09:56 PM

@Chromebuster The reason that other malware tools and cleaners could be suspect is because as CCcleaner has discovered they remove the files that track MSE's last run event.

http://answers.microsoft.com/en-us/protect/forum/protect_scanning/daily-reminders-i-havent-run-a-scan-in-awhile/19d00d0a-95cd-48c2-bcc5-7bd61c7072bd

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#5 mcdougal44

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Posted 18 December 2011 - 10:56 AM

Thanks everyone for the replies. I am currently running MSE with Superantispyware and Malwarebytes (both free editions). I install these on all my computers, as well as CCleaner. I did the CCleaner fix from the MS link, and so far the message hasn't popped up yet.

Hopefully that fixed the problem. Thanks guys for the help :)!

Edited by mcdougal44, 18 December 2011 - 10:56 AM.

Computer: ASUS UL20A-A1 laptop
OS: Windows 7 Ultimate SP1 64-bit

#6 quietman7

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Posted 18 December 2011 - 01:21 PM

You're welcome on behalf of the Bleeping Computer community.
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