Computer :- 64 bit Win 7 SP1, fully patched, ASUS M4N68T-M motherboard, AMD Athlon 2 x2 250 3.0GHz processor, 4 Gb RAM
My ISP recently gave me a new 802.11 g/n router, my wife's laptop is g/n capable, so to take full advantage of the n capability I bought a Netgear N150 USB adapter ( Model WNA 1100 )to use with my desktop, which comes with an installation CD. I picked this adapter, from my local Maplins, because it specifically listed Win 7 on the box.
I switched off my computer, unplugged my b/g Sitecom adapter, re-booted and put the CD in and followed the on-screen instructions upto the point where I was told to insert the adapter. It then came up with a sub-screen saying 'Detecting adapter ...' and hung there. I uninstalled the software and tried again, with exactly the same result, except that this time I left it while I went down to the local supermarket for the shopping. It was still detecting the adapter when I got back 45 minutes later !
I took it back to Maplins who exchanged it without question for another, and tried again, with the same result. I then got the newest driver from the Netgear web-site, same result. Trouble shooting on the Netgear site suggested trying installing it on another computer. I installed on an old laptop running XP SP3 and it went straight in off the CD and connected flawlessly to my router and the internet - so the adapter works.
I have since been in contact with Netgear's on-line assistance and they have made various suggestions :- disable A/V and firewall, reduce the amount of RAM (?), use the latest driver - but it still hangs at the 'Detecting adapter' screen. I have been uninstalling the software between each installation attempt.
So far, every time I run the installer, the software installs, I am asked to insert the adapter, the Windows messages 'Found new hardware' and 'Your new hardware installed successfully' appear, the installer screen switches to 'Detecting adapter' and just hangs. The little blue LED on the adapter doesn't light at all, yet when I switch back to my b/g Sitecm adapter it works perfectly in the same USB socket.
Anybody got any ideas ?