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Google re-directs, computer won't boot up without restoring from a backup, many other problems.


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12 replies to this topic

#1 Spracks

Spracks

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  • Local time:08:17 AM

Posted 17 December 2011 - 04:23 PM

Bought a new computer about a month ago and it is already having many of the same issues my old laptop had plus a few more new twists. My main concern is that anytime I start the computer it stops during boot-up and gives me a blue screen that says "missing file %hq." I am able to start up using the system restore function from a backup and everything works fine except for the other virus issues. In addition, as many other people are experiencing, Google links re-direct to get-answers-fast.com. Also, random websites will pop-up out of nowhere, last night I kept having a picture of a french flag pop-up on my screen for no reason, and today a random song started playing on the computer when I didn't even have a website open. I have tried some of the basic removal tools like MalwareBytes and SuperAntiSpyware, but the problem remains. My DDS log is below. Thanks in advance for any help!

-Spracks

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_22
Run by Spracks at 14:05:51 on 2011-12-17
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.12265.8887 [GMT -7:00]
.
AV: Trend Micro Titanium Internet Security *Disabled/Updated* {68F968AC-2AA0-091D-848C-803E83E35902}
SP: Trend Micro Titanium Internet Security *Disabled/Updated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Asus\Rotation Desktop for G Series\AsusUacSvc.exe
C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe
C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\ASUS\SmartLogon\sensorsrv.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
C:\Program Files (x86)\ASUS\ASUS Live Update\ALU.exe
C:\Program Files\P4G\BatteryLife.exe
C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
C:\Windows\SysWOW64\ACEngSvr.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\ExpressGateUtil\VAWinService.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControl.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\System32\rundll32.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ATKOSD.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\KBFiltr.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\WDC.exe
C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe
C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe
C:\Program Files\FSP\FspUip.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Intel\TurboBoost\SignalIslandUi.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Fresco Logic Inc\Fresco Logic USB3.0 Host Controller\host\FLxHCIm.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
C:\Program Files (x86)\ASUS\USBChargerPlus\USBChargerPlus.exe
C:\Windows\AsScrPro.exe
C:\Program Files (x86)\Roxio\CinePlayer\5.0\CPMonitor.exe
C:\ExpressGateUtil\VAWinAgent.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
D:\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Intel\TurboBoost\TurboBoost.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\wuauclt.exe
D:\Program Files (x86)\SASCORE64.EXE
D:\Program Files (x86)\SUPERAntiSpyware.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\ping.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\explorer.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://asus.msn.com
uDefault_Page_URL = hxxp://asus.msn.com
mStart Page = hxxp://asus.msn.com
uURLSearchHooks: H - No File
mWinlogon: Userinit=userinit.exe,
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - D:\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\IPS\IPSBHO.DLL
BHO: CIESpeechBHO Class: {8d10f6c4-0e01-4bd4-8601-11ac1fdf8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - D:\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
uRun: [Steam] "D:\Steam\steam.exe" -silent
uRun: [Aim] "C:\Program Files (x86)\AIM\aim.exe" /d locale=en-US
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
uRun: [SUPERAntiSpyware] D:\Program Files (x86)\SUPERAntiSpyware.exe
mRun: [Nuance PDF Reader-reminder] "C:\Program Files (x86)\Nuance\PDF Reader\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\PDF Reader\Ereg\Ereg.ini"
mRun: [ASUSPRP] "C:\Program Files (x86)\ASUS\APRP\APRP.EXE"
mRun: [ASUSWebStorage] C:\Program Files (x86)\ASUS\ASUS WebStorage\3.0.84.161\AsusWSPanel.exe /S
mRun: [FLxHCIm] "C:\Program Files\Fresco Logic Inc\Fresco Logic USB3.0 Host Controller\host\FLxHCIm.exe"
mRun: [ATKOSD2] C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
mRun: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
mRun: [HControlUser] C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
mRun: [Wireless Console 3] C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
mRun: [USBChargerPlusTray] C:\Program Files (x86)\ASUS\USBChargerPlus\USBChargerPlus.exe
mRun: [ASUS Screen Saver Protector] C:\Windows\AsScrPro.exe
mRun: [THX TruStudio NB Settings] "C:\Program Files (x86)\Creative\THX TruStudio\THXNBSet\THXAudNB.exe" /r
mRun: [UpdReg] C:\Windows\UpdReg.EXE
mRun: [CPMonitor] "C:\Program Files (x86)\Roxio\CinePlayer\5.0\CPMonitor.exe"
mRun: [VAWinAgent] C:\ExpressGateUtil\VAWinAgent.exe
mRun: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun: [CLMLServer] "C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe"
mRun: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "D:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
mRun: [Adobe Acrobat Speed Launcher] "D:\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "D:\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
mRun: [Adobe_ID0ENQBO] C:\PROGRA~2\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
StartupFolder: C:\Users\Spracks\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\INTEL(~1.LNK - C:\Program Files (x86)\Intel\TurboBoost\SignalIslandUi.exe
StartupFolder: C:\Users\Spracks\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ASUSVI~1.LNK - C:\Program Files (x86)\ASUS\AsusVibe\AsusVibeLauncher.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Append to existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert link target to existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {7815BE26-237D-41A8-A98F-F7BD75F71086} - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{1A535B97-EBE8-4EBF-AC98-7BA8CE3A79CB} : DhcpNameServer = 192.168.1.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SubSystems: Windows = basesrv,1 winsrv:UserServerDllInitialization,3 consrv:ConServerDllInitialization,2 sxssrv,4
BHO-X64: ContributeBHO Class: {074C1DC5-9320-4A9A-947D-C042949C6216} - D:\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\IPS\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: CIESpeechBHO Class: {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
BHO-X64: IESpeakDoc - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
BHO-X64: Google Dictionary Compression sdch: {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
BHO-X64: Google Dictionary Compression sdch - No File
BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: SmartSelect - No File
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB-X64: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB-X64: Contribute Toolbar: {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - D:\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
mRun-x64: [Nuance PDF Reader-reminder] "C:\Program Files (x86)\Nuance\PDF Reader\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\PDF Reader\Ereg\Ereg.ini"
mRun-x64: [ASUSPRP] "C:\Program Files (x86)\ASUS\APRP\APRP.EXE"
mRun-x64: [ASUSWebStorage] C:\Program Files (x86)\ASUS\ASUS WebStorage\3.0.84.161\AsusWSPanel.exe /S
mRun-x64: [FLxHCIm] "C:\Program Files\Fresco Logic Inc\Fresco Logic USB3.0 Host Controller\host\FLxHCIm.exe"
mRun-x64: [ATKOSD2] C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
mRun-x64: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
mRun-x64: [HControlUser] C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
mRun-x64: [Wireless Console 3] C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
mRun-x64: [USBChargerPlusTray] C:\Program Files (x86)\ASUS\USBChargerPlus\USBChargerPlus.exe
mRun-x64: [ASUS Screen Saver Protector] C:\Windows\AsScrPro.exe
mRun-x64: [THX TruStudio NB Settings] "C:\Program Files (x86)\Creative\THX TruStudio\THXNBSet\THXAudNB.exe" /r
mRun-x64: [UpdReg] C:\Windows\UpdReg.EXE
mRun-x64: [CPMonitor] "C:\Program Files (x86)\Roxio\CinePlayer\5.0\CPMonitor.exe"
mRun-x64: [VAWinAgent] C:\ExpressGateUtil\VAWinAgent.exe
mRun-x64: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun-x64: [CLMLServer] "C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe"
mRun-x64: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [QuickTime Task] "D:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
mRun-x64: [Adobe Acrobat Speed Launcher] "D:\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
mRun-x64: [(Default)]
mRun-x64: [Acrobat Assistant 8.0] "D:\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
mRun-x64: [Adobe_ID0ENQBO] C:\PROGRA~2\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Spracks\AppData\Roaming\Mozilla\Firefox\Profiles\bj491u2k.default\
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll
FF - plugin: C:\Program Files (x86)\Nuance\PDF Reader\bin\nppdf.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
FF - plugin: D:\Adobe\Acrobat 9.0\Acrobat\browser\nppdf32.dll
FF - plugin: D:\Program Files (x86)\QuickTime\Plugins\npqtplugin.dll
FF - plugin: D:\Program Files (x86)\QuickTime\Plugins\npqtplugin2.dll
FF - plugin: D:\Program Files (x86)\QuickTime\Plugins\npqtplugin3.dll
FF - plugin: D:\Program Files (x86)\QuickTime\Plugins\npqtplugin4.dll
FF - plugin: D:\Program Files (x86)\QuickTime\Plugins\npqtplugin5.dll
FF - plugin: D:\Program Files (x86)\QuickTime\Plugins\npqtplugin6.dll
FF - plugin: D:\Program Files (x86)\QuickTime\Plugins\npqtplugin7.dll
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS [?]
R1 ATKWMIACPIIO;ATKWMIACPI Driver;C:\Program Files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys [2010-7-26 17024]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.2.1\Definitions\BASHDefs\20111210.003\BHDrvx64.sys [2011-12-10 1156216]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.2.1\Definitions\IPSDefs\20111216.001_e48\IDSviA64.sys [2011-12-16 488568]
R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS [?]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\Drivers\N360x64\0501000.01D\SYMNETS.SYS --> C:\Windows\system32\Drivers\N360x64\0501000.01D\SYMNETS.SYS [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 !SASCORE;SAS Core Service;"D:\Program Files (x86)\SASCORE64.EXE" --> D:\Program Files (x86)\SASCORE64.EXE [?]
R2 ASMMAP64;ASMMAP64;C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys [2009-7-2 15416]
R2 AsusUacSvc;Asus process privilege adjust service;C:\Program Files\Asus\Rotation Desktop for G Series\AsusUacSvc.exe [2011-7-14 113840]
R2 Atheros Bt&Wlan Coex Agent;Atheros Bt&Wlan Coex Agent;C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe [2011-3-13 138400]
R2 AtherosSvc;AtherosSvc;C:\Program Files (x86)\Bluetooth Suite\AdminService.exe [2011-3-13 74912]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-12-9 366152]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccsvchst.exe [2011-12-9 130008]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2011-4-27 378472]
R2 TurboB;Turbo Boost UI Monitor driver;C:\Windows\system32\DRIVERS\TurboB.sys --> C:\Windows\system32\DRIVERS\TurboB.sys [?]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-7-14 2655768]
R2 VideAceWindowsService;VideAceWindowsService;C:\ExpressGateUtil\VAWinService.exe [2011-3-25 91464]
R3 AiCharger;ASUS Charger Driver;C:\Windows\system32\DRIVERS\AiCharger.sys --> C:\Windows\system32\DRIVERS\AiCharger.sys [?]
R3 AthBTPort;Atheros Virtual Bluetooth Class;C:\Windows\system32\DRIVERS\btath_flt.sys --> C:\Windows\system32\DRIVERS\btath_flt.sys [?]
R3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\Windows\system32\drivers\btath_a2dp.sys --> C:\Windows\system32\drivers\btath_a2dp.sys [?]
R3 BTATH_BUS;Atheros Bluetooth Bus;C:\Windows\system32\DRIVERS\btath_bus.sys --> C:\Windows\system32\DRIVERS\btath_bus.sys [?]
R3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\Windows\system32\DRIVERS\btath_hcrp.sys --> C:\Windows\system32\DRIVERS\btath_hcrp.sys [?]
R3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\Windows\system32\DRIVERS\btath_lwflt.sys --> C:\Windows\system32\DRIVERS\btath_lwflt.sys [?]
R3 BTATH_RCP;Bluetooth AVRCP Device;C:\Windows\system32\DRIVERS\btath_rcp.sys --> C:\Windows\system32\DRIVERS\btath_rcp.sys [?]
R3 BtFilter;BtFilter;C:\Windows\system32\DRIVERS\btfilter.sys --> C:\Windows\system32\DRIVERS\btfilter.sys [?]
R3 FLxHCIc;Fresco Logic xHCI (USB3) Device Driver;C:\Windows\system32\DRIVERS\FLxHCIc.sys --> C:\Windows\system32\DRIVERS\FLxHCIc.sys [?]
R3 FLxHCIh;Fresco Logic xHCI (USB3) Hub Device Driver;C:\Windows\system32\DRIVERS\FLxHCIh.sys --> C:\Windows\system32\DRIVERS\FLxHCIh.sys [?]
R3 fspad_win764;Finger Sensing Pad Driver for Windows 2000/XP/Vista/Win7_win764;C:\Windows\system32\DRIVERS\fspad_win764.sys --> C:\Windows\system32\DRIVERS\fspad_win764.sys [?]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R3 MBfilt;MBfilt;C:\Windows\system32\drivers\MBfilt64.sys --> C:\Windows\system32\drivers\MBfilt64.sys [?]
R3 MEIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\system32\drivers\nvhda64v.sys --> C:\Windows\system32\drivers\nvhda64v.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 TurboBoost;Intel® Turbo Boost Technology Monitor 2.0;C:\Program Files\Intel\TurboBoost\TurboBoost.exe [2010-11-29 149504]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-4-1 135664]
S3 Adobe Version Cue CS4;Adobe Version Cue CS4;C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe [2008-8-15 284016]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-3-1 183560]
S3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [2011-7-14 79360]
S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2011-7-14 79360]
S3 EMVSCARD;EMVSCARD;C:\Windows\system32\Drivers\EMVSCARD.sys --> C:\Windows\system32\Drivers\EMVSCARD.sys [?]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-12-9 138360]
S3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2011-10-10 1431888]
S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-23 1493352]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-4-1 135664]
S3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20);C:\Windows\system32\DRIVERS\L1C62x64.sys --> C:\Windows\system32\DRIVERS\L1C62x64.sys [?]
S3 RSUSBVSTOR;RtsUVStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUVStor.sys --> C:\Windows\system32\Drivers\RtsUVStor.sys [?]
S3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;C:\Windows\system32\DRIVERS\SiSG664.sys --> C:\Windows\system32\DRIVERS\SiSG664.sys [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\system32\drivers\TsUsbGD.sys --> C:\Windows\system32\drivers\TsUsbGD.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 WSDPrintDevice;WSD Print Support via UMB;C:\Windows\system32\DRIVERS\WSDPrint.sys --> C:\Windows\system32\DRIVERS\WSDPrint.sys [?]
S3 WSDScan;WSD Scan Support via UMB;C:\Windows\system32\DRIVERS\WSDScan.sys --> C:\Windows\system32\DRIVERS\WSDScan.sys [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2011-12-17 20:48:33 -------- d-----w- C:\Users\Spracks\AppData\Roaming\SUPERAntiSpyware.com
2011-12-17 20:48:10 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2011-12-17 06:56:23 -------- d-----w- C:\Users\Spracks\AppData\Local\{BB0171E8-CA63-45A7-B240-1E498EA4224D}
2011-12-17 06:56:23 -------- d-----w- C:\Users\Spracks\AppData\Local\{B5A92896-7F24-4581-8AA8-E4A8888827E4}
2011-12-17 03:45:28 -------- d-----w- C:\Users\Spracks\AppData\Roaming\ooVoo Details
2011-12-17 03:45:23 -------- d-----w- C:\Program Files (x86)\ooVoo
2011-12-16 05:55:11 255552 ----a-w- C:\Windows\SysWow64\drivers\mcdbus.sys
2011-12-12 05:57:35 -------- d-----w- C:\Users\Spracks\AppData\Roaming\e-on software
2011-12-12 03:26:21 -------- d-----w- C:\ProgramData\e-onsoftware
2011-12-11 22:02:09 -------- d-----r- C:\Program Files (x86)\Skype
2011-12-10 02:52:41 912504 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\symefa64.sys
2011-12-10 02:52:41 386168 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\symnets.sys
2011-12-10 02:52:40 744568 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\srtsp64.sys
2011-12-10 02:52:40 450680 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\symds64.sys
2011-12-10 02:52:40 40568 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\srtspx64.sys
2011-12-10 02:52:40 171128 ----a-r- C:\Windows\System32\drivers\N360x64\0501000.01D\ironx64.sys
2011-12-10 02:52:35 -------- d-----w- C:\Windows\System32\drivers\N360x64\0501000.01D
2011-12-09 22:12:46 -------- d-----w- C:\Program Files (x86)\Common Files\Symantec Shared
2011-12-09 22:09:20 -------- d-----w- C:\Users\Spracks\AppData\Roaming\Tific
2011-12-09 22:09:20 -------- d-----w- C:\Users\Spracks\AppData\Local\Symantec
2011-12-09 22:09:01 34152 ----a-w- C:\Windows\System32\drivers\GEARAspiWDM.sys
2011-12-09 22:09:01 174200 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2011-12-09 22:09:01 -------- d-----w- C:\Program Files\Symantec
2011-12-09 22:09:01 -------- d-----w- C:\Program Files\Common Files\Symantec Shared
2011-12-09 22:08:43 125872 ----a-w- C:\Windows\System32\GEARAspi64.dll
2011-12-09 22:08:43 106928 ----a-w- C:\Windows\SysWow64\GEARAspi.dll
2011-12-09 22:08:31 -------- d-----w- C:\Windows\System32\drivers\N360x64
2011-12-09 22:08:28 -------- d-----w- C:\Program Files (x86)\Norton 360
2011-12-09 22:08:27 -------- d-----w- C:\ProgramData\Norton
2011-12-09 21:58:34 -------- d-----w- C:\ProgramData\NortonInstaller
2011-12-09 21:58:34 -------- d-----w- C:\Program Files (x86)\NortonInstaller
2011-12-09 07:16:47 -------- d-----w- C:\Users\Spracks\AppData\Roaming\Malwarebytes
2011-12-09 07:16:04 -------- d-----w- C:\ProgramData\Malwarebytes
2011-12-09 07:16:01 25416 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-12-09 07:16:01 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-12-09 06:57:33 -------- d-----w- C:\ProgramData\PC Tools
2011-12-09 06:21:33 -------- d-----we C:\Windows\system64
2011-12-09 06:17:14 8822856 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{23BC68E3-A85C-4570-82D3-D4D83AF5607B}\mpengine.dll
2011-11-29 13:25:40 4380832 ----a-w- C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll
.
==================== Find3M ====================
.
2011-12-17 17:04:53 45056 ----a-w- C:\Windows\System32\acovcnt.exe
2011-11-18 02:10:09 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-11-02 03:32:06 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2011-10-24 20:29:02 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2011-10-24 20:29:02 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
2011-09-29 16:29:28 1923952 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-09-29 04:03:32 3144704 ----a-w- C:\Windows\System32\win32k.sys
.
============= FINISH: 14:06:09.77 ===============

Edited by Spracks, 17 December 2011 - 04:27 PM.


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#2 HelpBot

HelpBot

    Bleepin' Binary Bot


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Posted 23 December 2011 - 04:25 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/433043 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 Spracks

Spracks
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Posted 25 December 2011 - 08:40 AM

Hello,

My original post still describes the problems I am having. I have Norton Security and MalwareBytes on my computer but those are the only solutions I have tried. I do not have the original Windows CD, the laptop did not come with one when I bought it. My new DDS log is below:, thanks in advance for your help!

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_22
Run by Spracks at 3:04:48 on 2011-12-25
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.12265.9554 [GMT -7:00]
.
AV: Trend Micro Titanium Internet Security *Disabled/Updated* {68F968AC-2AA0-091D-848C-803E83E35902}
SP: Trend Micro Titanium Internet Security *Disabled/Updated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Asus\Rotation Desktop for G Series\AsusUacSvc.exe
C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe
C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\ExpressGateUtil\VAWinService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\ASUS\SmartLogon\sensorsrv.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
C:\Program Files\P4G\BatteryLife.exe
C:\Program Files (x86)\ASUS\ASUS Live Update\ALU.exe
C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
C:\Windows\SysWOW64\ACEngSvr.exe
C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControl.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ATKOSD.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\KBFiltr.exe
C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe
C:\Program Files\FSP\FspUip.exe
C:\Windows\System32\rundll32.exe
D:\Steam\Steam.exe
C:\Program Files (x86)\AIM\aim.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
C:\Program Files (x86)\ASUS\USBChargerPlus\USBChargerPlus.exe
C:\Windows\AsScrPro.exe
C:\Program Files\Intel\TurboBoost\SignalIslandUi.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\WDC.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Roxio\CinePlayer\5.0\CPMonitor.exe
C:\ExpressGateUtil\VAWinAgent.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
D:\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files (x86)\Common Files\Steam\SteamService.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Intel\TurboBoost\TurboBoost.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://asus.msn.com
uDefault_Page_URL = hxxp://asus.msn.com
mStart Page = hxxp://asus.msn.com
uURLSearchHooks: H - No File
mWinlogon: Userinit=userinit.exe,
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - D:\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\IPS\IPSBHO.DLL
BHO: CIESpeechBHO Class: {8d10f6c4-0e01-4bd4-8601-11ac1fdf8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - D:\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
uRun: [Steam] "D:\Steam\steam.exe" -silent
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
mRun: [Nuance PDF Reader-reminder] "C:\Program Files (x86)\Nuance\PDF Reader\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\PDF Reader\Ereg\Ereg.ini"
mRun: [ASUSPRP] "C:\Program Files (x86)\ASUS\APRP\APRP.EXE"
mRun: [ASUSWebStorage] C:\Program Files (x86)\ASUS\ASUS WebStorage\3.0.84.161\AsusWSPanel.exe /S
mRun: [FLxHCIm] "C:\Program Files\Fresco Logic Inc\Fresco Logic USB3.0 Host Controller\host\FLxHCIm.exe"
mRun: [ATKOSD2] C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
mRun: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
mRun: [HControlUser] C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
mRun: [Wireless Console 3] C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
mRun: [USBChargerPlusTray] C:\Program Files (x86)\ASUS\USBChargerPlus\USBChargerPlus.exe
mRun: [ASUS Screen Saver Protector] C:\Windows\AsScrPro.exe
mRun: [THX TruStudio NB Settings] "C:\Program Files (x86)\Creative\THX TruStudio\THXNBSet\THXAudNB.exe" /r
mRun: [UpdReg] C:\Windows\UpdReg.EXE
mRun: [CPMonitor] "C:\Program Files (x86)\Roxio\CinePlayer\5.0\CPMonitor.exe"
mRun: [VAWinAgent] C:\ExpressGateUtil\VAWinAgent.exe
mRun: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun: [CLMLServer] "C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe"
mRun: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "D:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
mRun: [Adobe Acrobat Speed Launcher] "D:\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "D:\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
mRun: [Adobe_ID0ENQBO] C:\PROGRA~2\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
StartupFolder: C:\Users\Spracks\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\INTEL(~1.LNK - C:\Program Files (x86)\Intel\TurboBoost\SignalIslandUi.exe
StartupFolder: C:\Users\Spracks\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ASUSVI~1.LNK - C:\Program Files (x86)\ASUS\AsusVibe\AsusVibeLauncher.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Append to existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert link target to existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {7815BE26-237D-41A8-A98F-F7BD75F71086} - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
TCP: DhcpNameServer = 172.20.50.75 212.77.192.60 212.77.192.59
TCP: Interfaces\{1A535B97-EBE8-4EBF-AC98-7BA8CE3A79CB} : DhcpNameServer = 172.20.50.75 212.77.192.60 212.77.192.59
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SubSystems: Windows = basesrv,1 winsrv:UserServerDllInitialization,3 consrv:ConServerDllInitialization,2 sxssrv,4
BHO-X64: ContributeBHO Class: {074C1DC5-9320-4A9A-947D-C042949C6216} - D:\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\IPS\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: CIESpeechBHO Class: {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
BHO-X64: IESpeakDoc - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
BHO-X64: Google Dictionary Compression sdch: {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
BHO-X64: Google Dictionary Compression sdch - No File
BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: SmartSelect - No File
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB-X64: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB-X64: Contribute Toolbar: {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - D:\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
mRun-x64: [Nuance PDF Reader-reminder] "C:\Program Files (x86)\Nuance\PDF Reader\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\PDF Reader\Ereg\Ereg.ini"
mRun-x64: [ASUSPRP] "C:\Program Files (x86)\ASUS\APRP\APRP.EXE"
mRun-x64: [ASUSWebStorage] C:\Program Files (x86)\ASUS\ASUS WebStorage\3.0.84.161\AsusWSPanel.exe /S
mRun-x64: [FLxHCIm] "C:\Program Files\Fresco Logic Inc\Fresco Logic USB3.0 Host Controller\host\FLxHCIm.exe"
mRun-x64: [ATKOSD2] C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
mRun-x64: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
mRun-x64: [HControlUser] C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
mRun-x64: [Wireless Console 3] C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
mRun-x64: [USBChargerPlusTray] C:\Program Files (x86)\ASUS\USBChargerPlus\USBChargerPlus.exe
mRun-x64: [ASUS Screen Saver Protector] C:\Windows\AsScrPro.exe
mRun-x64: [THX TruStudio NB Settings] "C:\Program Files (x86)\Creative\THX TruStudio\THXNBSet\THXAudNB.exe" /r
mRun-x64: [UpdReg] C:\Windows\UpdReg.EXE
mRun-x64: [CPMonitor] "C:\Program Files (x86)\Roxio\CinePlayer\5.0\CPMonitor.exe"
mRun-x64: [VAWinAgent] C:\ExpressGateUtil\VAWinAgent.exe
mRun-x64: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun-x64: [CLMLServer] "C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe"
mRun-x64: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [QuickTime Task] "D:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
mRun-x64: [Adobe Acrobat Speed Launcher] "D:\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
mRun-x64: [(Default)]
mRun-x64: [Acrobat Assistant 8.0] "D:\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
mRun-x64: [Adobe_ID0ENQBO] C:\PROGRA~2\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Spracks\AppData\Roaming\Mozilla\Firefox\Profiles\bj491u2k.default\
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll
FF - plugin: C:\Program Files (x86)\Nuance\PDF Reader\bin\nppdf.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
FF - plugin: D:\Adobe\Acrobat 9.0\Acrobat\browser\nppdf32.dll
FF - plugin: D:\Program Files (x86)\QuickTime\Plugins\npqtplugin.dll
FF - plugin: D:\Program Files (x86)\QuickTime\Plugins\npqtplugin2.dll
FF - plugin: D:\Program Files (x86)\QuickTime\Plugins\npqtplugin3.dll
FF - plugin: D:\Program Files (x86)\QuickTime\Plugins\npqtplugin4.dll
FF - plugin: D:\Program Files (x86)\QuickTime\Plugins\npqtplugin5.dll
FF - plugin: D:\Program Files (x86)\QuickTime\Plugins\npqtplugin6.dll
FF - plugin: D:\Program Files (x86)\QuickTime\Plugins\npqtplugin7.dll
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS [?]
R1 ATKWMIACPIIO;ATKWMIACPI Driver;C:\Program Files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys [2010-7-26 17024]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.2.1\Definitions\BASHDefs\20111210.003\BHDrvx64.sys [2011-12-14 1156216]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.2.1\Definitions\IPSDefs\20111214.001\IDSviA64.sys [2011-12-14 488568]
R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS [?]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\Drivers\N360x64\0501000.01D\SYMNETS.SYS --> C:\Windows\system32\Drivers\N360x64\0501000.01D\SYMNETS.SYS [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 ASMMAP64;ASMMAP64;C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys [2009-7-2 15416]
R2 TurboB;Turbo Boost UI Monitor driver;C:\Windows\system32\DRIVERS\TurboB.sys --> C:\Windows\system32\DRIVERS\TurboB.sys [?]
R3 AiCharger;ASUS Charger Driver;C:\Windows\system32\DRIVERS\AiCharger.sys --> C:\Windows\system32\DRIVERS\AiCharger.sys [?]
R3 AthBTPort;Atheros Virtual Bluetooth Class;C:\Windows\system32\DRIVERS\btath_flt.sys --> C:\Windows\system32\DRIVERS\btath_flt.sys [?]
R3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\Windows\system32\drivers\btath_a2dp.sys --> C:\Windows\system32\drivers\btath_a2dp.sys [?]
R3 BTATH_BUS;Atheros Bluetooth Bus;C:\Windows\system32\DRIVERS\btath_bus.sys --> C:\Windows\system32\DRIVERS\btath_bus.sys [?]
R3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\Windows\system32\DRIVERS\btath_hcrp.sys --> C:\Windows\system32\DRIVERS\btath_hcrp.sys [?]
R3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\Windows\system32\DRIVERS\btath_lwflt.sys --> C:\Windows\system32\DRIVERS\btath_lwflt.sys [?]
R3 BTATH_RCP;Bluetooth AVRCP Device;C:\Windows\system32\DRIVERS\btath_rcp.sys --> C:\Windows\system32\DRIVERS\btath_rcp.sys [?]
R3 BtFilter;BtFilter;C:\Windows\system32\DRIVERS\btfilter.sys --> C:\Windows\system32\DRIVERS\btfilter.sys [?]
R3 FLxHCIc;Fresco Logic xHCI (USB3) Device Driver;C:\Windows\system32\DRIVERS\FLxHCIc.sys --> C:\Windows\system32\DRIVERS\FLxHCIc.sys [?]
R3 FLxHCIh;Fresco Logic xHCI (USB3) Hub Device Driver;C:\Windows\system32\DRIVERS\FLxHCIh.sys --> C:\Windows\system32\DRIVERS\FLxHCIh.sys [?]
R3 fspad_win764;Finger Sensing Pad Driver for Windows 2000/XP/Vista/Win7_win764;C:\Windows\system32\DRIVERS\fspad_win764.sys --> C:\Windows\system32\DRIVERS\fspad_win764.sys [?]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R3 MBfilt;MBfilt;C:\Windows\system32\drivers\MBfilt64.sys --> C:\Windows\system32\drivers\MBfilt64.sys [?]
R3 MEIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\system32\drivers\nvhda64v.sys --> C:\Windows\system32\drivers\nvhda64v.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
S3 EMVSCARD;EMVSCARD;C:\Windows\system32\Drivers\EMVSCARD.sys --> C:\Windows\system32\Drivers\EMVSCARD.sys [?]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-12-9 138360]
S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
S3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20);C:\Windows\system32\DRIVERS\L1C62x64.sys --> C:\Windows\system32\DRIVERS\L1C62x64.sys [?]
S3 RSUSBVSTOR;RtsUVStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUVStor.sys --> C:\Windows\system32\Drivers\RtsUVStor.sys [?]
S3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;C:\Windows\system32\DRIVERS\SiSG664.sys --> C:\Windows\system32\DRIVERS\SiSG664.sys [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\system32\drivers\TsUsbGD.sys --> C:\Windows\system32\drivers\TsUsbGD.sys [?]
S3 WSDPrintDevice;WSD Print Support via UMB;C:\Windows\system32\DRIVERS\WSDPrint.sys --> C:\Windows\system32\DRIVERS\WSDPrint.sys [?]
S3 WSDScan;WSD Scan Support via UMB;C:\Windows\system32\DRIVERS\WSDScan.sys --> C:\Windows\system32\DRIVERS\WSDScan.sys [?]
.
=============== Created Last 30 ================
.
2011-12-25 09:57:13 -------- d-----w- C:\Users\Spracks\AppData\Local\ElevatedDiagnostics
2011-12-18 00:38:43 -------- d-----w- C:\Users\Spracks\AppData\Local\Diagnostics
2011-12-17 20:48:33 -------- d-----w- C:\Users\Spracks\AppData\Roaming\SUPERAntiSpyware.com
2011-12-17 20:48:10 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2011-12-17 06:56:23 -------- d-----w- C:\Users\Spracks\AppData\Local\{BB0171E8-CA63-45A7-B240-1E498EA4224D}
2011-12-17 06:56:23 -------- d-----w- C:\Users\Spracks\AppData\Local\{B5A92896-7F24-4581-8AA8-E4A8888827E4}
2011-12-17 03:45:28 -------- d-----w- C:\Users\Spracks\AppData\Roaming\ooVoo Details
2011-12-17 03:45:23 -------- d-----w- C:\Program Files (x86)\ooVoo
2011-12-12 05:57:35 -------- d-----w- C:\Users\Spracks\AppData\Roaming\e-on software
2011-12-12 03:26:21 -------- d-----w- C:\ProgramData\e-onsoftware
2011-12-11 22:02:09 -------- d-----r- C:\Program Files (x86)\Skype
2011-12-10 02:52:41 912504 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\symefa64.sys
2011-12-10 02:52:41 386168 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\symnets.sys
2011-12-10 02:52:40 744568 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\srtsp64.sys
2011-12-10 02:52:40 450680 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\symds64.sys
2011-12-10 02:52:40 40568 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\srtspx64.sys
2011-12-10 02:52:40 171128 ----a-r- C:\Windows\System32\drivers\N360x64\0501000.01D\ironx64.sys
2011-12-10 02:52:35 -------- d-----w- C:\Windows\System32\drivers\N360x64\0501000.01D
2011-12-09 22:12:46 -------- d-----w- C:\Program Files (x86)\Common Files\Symantec Shared
2011-12-09 22:09:20 -------- d-----w- C:\Users\Spracks\AppData\Roaming\Tific
2011-12-09 22:09:20 -------- d-----w- C:\Users\Spracks\AppData\Local\Symantec
2011-12-09 22:09:01 34152 ----a-w- C:\Windows\System32\drivers\GEARAspiWDM.sys
2011-12-09 22:09:01 174200 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2011-12-09 22:09:01 -------- d-----w- C:\Program Files\Symantec
2011-12-09 22:09:01 -------- d-----w- C:\Program Files\Common Files\Symantec Shared
2011-12-09 22:08:43 125872 ----a-w- C:\Windows\System32\GEARAspi64.dll
2011-12-09 22:08:43 106928 ----a-w- C:\Windows\SysWow64\GEARAspi.dll
2011-12-09 22:08:31 -------- d-----w- C:\Windows\System32\drivers\N360x64
2011-12-09 22:08:28 -------- d-----w- C:\Program Files (x86)\Norton 360
2011-12-09 22:08:27 -------- d-----w- C:\ProgramData\Norton
2011-12-09 21:58:34 -------- d-----w- C:\ProgramData\NortonInstaller
2011-12-09 21:58:34 -------- d-----w- C:\Program Files (x86)\NortonInstaller
2011-12-09 07:16:47 -------- d-----w- C:\Users\Spracks\AppData\Roaming\Malwarebytes
2011-12-09 07:16:04 -------- d-----w- C:\ProgramData\Malwarebytes
2011-12-09 07:16:01 25416 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-12-09 07:16:01 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-12-09 06:57:33 -------- d-----w- C:\ProgramData\PC Tools
2011-12-09 06:21:33 -------- d-----we C:\Windows\system64
2011-12-09 06:17:14 8822856 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{23BC68E3-A85C-4570-82D3-D4D83AF5607B}\mpengine.dll
2011-11-29 13:25:40 4380832 ----a-w- C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll
.
==================== Find3M ====================
.
2011-12-24 23:31:20 45056 ----a-w- C:\Windows\System32\acovcnt.exe
2011-11-18 02:10:09 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-11-04 01:53:39 2309120 ----a-w- C:\Windows\System32\jscript9.dll
2011-11-04 01:44:47 1390080 ----a-w- C:\Windows\System32\wininet.dll
2011-11-04 01:44:21 1493504 ----a-w- C:\Windows\System32\inetcpl.cpl
2011-11-04 01:34:43 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2011-11-03 22:47:42 1798144 ----a-w- C:\Windows\SysWow64\jscript9.dll
2011-11-03 22:40:21 1427456 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2011-11-03 22:39:47 1127424 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-11-03 22:31:57 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-11-02 03:32:06 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2011-10-24 20:29:02 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2011-10-24 20:29:02 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
2011-09-29 16:29:28 1923952 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-09-29 04:03:32 3144704 ----a-w- C:\Windows\System32\win32k.sys
.
============= FINISH: 3:05:47.42 ===============

#4 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
  • 13,505 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Greenup, Ill USA
  • Local time:10:17 AM

Posted 25 December 2011 - 11:30 AM

Hello Spracks,
  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

  • Finally, please reply using the ADD REPLY button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.



1.
Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not an option, Skip instead, do not choose Delete unless instructed.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


2.
Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Posted Image
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.


Things to include in your next reply::
TdssKIller log
Combofix.txt
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#5 Spracks

Spracks
  • Topic Starter

  • Members
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  • Gender:Male
  • Local time:08:17 AM

Posted 26 December 2011 - 12:36 PM

Hello fireman4it!

The TDSS Killer did not come back with any results so there is no log to post. ComboFix finished its scan and rebooted the computer, but it seems something went wrong in the process as I can no longer open any programs on the computer (I am posting this from a different machine). Every time I try to open a program it says "Illegal operation on a registry key that has been marked for deletion." The ComboFix log is below:

ComboFix 11-12-26.01 - Spracks 12/26/2011 19:51:25.1.8 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.12265.10051 [GMT 3:00]
Running from: c:\users\Spracks\Desktop\ComboFix.exe
AV: Trend Micro Titanium Internet Security *Disabled/Updated* {68F968AC-2AA0-091D-848C-803E83E35902}
SP: Trend Micro Titanium Internet Security *Disabled/Updated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Spracks\AppData\Roaming\Mozilla\Firefox\Profiles\bj491u2k.default\extensions\{df7fbeb3-f9cd-45ce-ac70-1958b3357bfc}
c:\users\Spracks\AppData\Roaming\Mozilla\Firefox\Profiles\bj491u2k.default\extensions\{df7fbeb3-f9cd-45ce-ac70-1958b3357bfc}\chrome\xulcache.jar
c:\users\Spracks\AppData\Roaming\Mozilla\Firefox\Profiles\bj491u2k.default\extensions\{df7fbeb3-f9cd-45ce-ac70-1958b3357bfc}\install.rdf
c:\windows\AsPatch10430001.exe
c:\windows\system32\consrv.dll
c:\windows\System64
F:\Autorun.inf
F:\install.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-11-26 to 2011-12-26 )))))))))))))))))))))))))))))))
.
.
2011-12-26 16:56 . 2011-12-26 16:56 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-12-25 10:02 . 2011-10-15 06:31 723456 ----a-w- c:\windows\system32\EncDec.dll
2011-12-25 10:02 . 2011-10-15 05:38 534528 ----a-w- c:\windows\SysWow64\EncDec.dll
2011-12-25 09:57 . 2011-12-25 09:57 -------- d-----w- c:\users\Spracks\AppData\Local\ElevatedDiagnostics
2011-12-18 00:38 . 2011-12-18 00:38 -------- d-----w- c:\users\Spracks\AppData\Local\Diagnostics
2011-12-17 20:48 . 2011-12-17 20:48 -------- d-----w- c:\users\Spracks\AppData\Roaming\SUPERAntiSpyware.com
2011-12-17 20:48 . 2011-12-17 20:48 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2011-12-17 03:45 . 2011-12-17 03:52 -------- d-----w- c:\users\Spracks\AppData\Roaming\ooVoo Details
2011-12-17 03:45 . 2011-12-18 08:08 -------- d-----w- c:\program files (x86)\ooVoo
2011-12-16 04:35 . 2011-12-18 02:54 -------- d-----w- c:\users\Public\CyberLink
2011-12-16 04:35 . 2011-12-16 04:35 -------- d-----w- c:\users\Spracks\AppData\Roaming\CyberLink
2011-12-12 05:57 . 2011-12-12 06:19 -------- d-----w- c:\users\Spracks\AppData\Roaming\e-on software
2011-12-12 03:26 . 2011-12-14 15:40 -------- d-----w- c:\programdata\e-onsoftware
2011-12-11 22:02 . 2011-12-25 13:41 -------- d-----w- c:\users\Spracks\AppData\Roaming\Skype
2011-12-11 22:02 . 2011-12-11 22:03 -------- d-----r- c:\program files (x86)\Skype
2011-12-11 22:02 . 2011-12-11 22:02 -------- d-----w- c:\programdata\Skype
2011-12-09 22:12 . 2011-12-09 22:12 -------- d-----w- c:\program files (x86)\Common Files\Symantec Shared
2011-12-09 22:09 . 2011-12-09 22:09 -------- d-----w- c:\users\Spracks\AppData\Roaming\Tific
2011-12-09 22:09 . 2011-12-09 22:09 -------- d-----w- c:\users\Spracks\AppData\Local\Symantec
2011-12-09 22:09 . 2011-12-10 02:52 174200 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2011-12-09 22:09 . 2011-12-10 02:52 -------- d-----w- c:\program files\Symantec
2011-12-09 22:09 . 2011-12-09 22:09 -------- d-----w- c:\program files\Common Files\Symantec Shared
2011-12-09 22:09 . 2010-08-21 03:59 34152 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2011-12-09 22:08 . 2010-08-21 03:59 125872 ----a-w- c:\windows\system32\GEARAspi64.dll
2011-12-09 22:08 . 2010-08-21 03:59 106928 ----a-w- c:\windows\SysWow64\GEARAspi.dll
2011-12-09 22:08 . 2011-12-10 18:47 -------- d-----w- c:\windows\system32\drivers\N360x64
2011-12-09 22:08 . 2011-12-09 22:08 -------- d-----w- c:\program files (x86)\Norton 360
2011-12-09 22:08 . 2011-12-20 13:27 -------- d-----w- c:\programdata\Norton
2011-12-09 21:58 . 2011-12-09 21:58 -------- d-----w- c:\program files (x86)\NortonInstaller
2011-12-09 07:16 . 2011-12-09 07:16 -------- d-----w- c:\users\Spracks\AppData\Roaming\Malwarebytes
2011-12-09 07:16 . 2011-12-09 07:16 -------- d-----w- c:\programdata\Malwarebytes
2011-12-09 07:16 . 2011-12-09 07:16 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2011-12-09 07:16 . 2011-09-01 00:00 25416 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-09 06:57 . 2011-12-09 21:59 -------- d-----w- c:\programdata\PC Tools
2011-12-09 06:17 . 2011-11-21 11:40 8822856 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{23BC68E3-A85C-4570-82D3-D4D83AF5607B}\mpengine.dll
2011-11-29 13:25 . 2011-11-29 13:25 4380832 ----a-w- c:\program files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-12-26 17:01 . 2011-07-15 01:00 45056 ----a-w- c:\windows\system32\acovcnt.exe
2011-11-18 02:10 . 2011-10-11 02:06 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-11-02 03:32 . 2011-11-02 03:32 472808 ----a-w- c:\windows\SysWow64\deployJava1.dll
2011-10-24 20:29 . 2011-10-24 20:29 94208 ----a-w- c:\windows\SysWow64\QuickTimeVR.qtx
2011-10-24 20:29 . 2011-10-24 20:29 69632 ----a-w- c:\windows\SysWow64\QuickTime.qts
2011-10-07 22:28 . 2010-06-24 18:33 18328 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2011-09-29 16:29 . 2011-11-09 02:00 1923952 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-09-29 04:03 . 2011-11-09 02:00 3144704 ----a-w- c:\windows\system32\win32k.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Steam"="d:\steam\steam.exe" [2011-10-07 1242448]
"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2011-10-13 19550344]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Nuance PDF Reader-reminder"="c:\program files (x86)\Nuance\PDF Reader\Ereg\Ereg.exe" [2008-11-03 328992]
"ASUSPRP"="c:\program files (x86)\ASUS\APRP\APRP.EXE" [2011-04-02 2018032]
"ASUSWebStorage"="c:\program files (x86)\ASUS\ASUS WebStorage\3.0.84.161\AsusWSPanel.exe" [2011-02-23 731472]
"FLxHCIm"="c:\program files\Fresco Logic Inc\Fresco Logic USB3.0 Host Controller\host\FLxHCIm.exe" [2011-04-08 43008]
"ATKOSD2"="c:\program files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe" [2010-08-17 5732992]
"ATKMEDIA"="c:\program files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe" [2010-10-07 170624]
"HControlUser"="c:\program files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe" [2009-06-19 105016]
"Wireless Console 3"="c:\program files (x86)\ASUS\Wireless Console 3\wcourier.exe" [2010-09-23 1601536]
"USBChargerPlusTray"="c:\program files (x86)\ASUS\USBChargerPlus\USBChargerPlus.exe" [2011-04-18 496560]
"ASUS Screen Saver Protector"="c:\windows\AsScrPro.exe" [2011-07-15 3058304]
"THX TruStudio NB Settings"="c:\program files (x86)\Creative\THX TruStudio\THXNBSet\THXAudNB.exe" [2011-03-17 909312]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"CPMonitor"="c:\program files (x86)\Roxio\CinePlayer\5.0\CPMonitor.exe" [2011-04-01 84464]
"VAWinAgent"="c:\expressgateutil\VAWinAgent.exe" [2011-04-08 45448]
"UpdateLBPShortCut"="c:\program files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" [2009-05-20 222504]
"CLMLServer"="c:\program files (x86)\CyberLink\Power2Go\CLMLSvc.exe" [2009-11-02 103720]
"UpdateP2GoShortCut"="c:\program files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" [2009-05-20 222504]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"QuickTime Task"="d:\program files (x86)\QuickTime\QTTask.exe" [2011-10-24 421888]
"AdobeCS4ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-08-14 611712]
"Adobe Acrobat Speed Launcher"="d:\adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2008-06-12 37232]
"Acrobat Assistant 8.0"="d:\adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2008-06-12 640376]
"Malwarebytes' Anti-Malware"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-09-01 449608]
.
c:\users\Spracks\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Intel® Turbo Boost Technology Monitor 2.0.lnk - c:\program files\Intel\TurboBoost\SignalIslandUi.exe [2010-11-30 204288]
OpenOffice.org 3.3.lnk - c:\program files (x86)\OpenOffice.org 3\program\quickstart.exe [2010-12-13 1198592]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
AsusVibeLauncher.lnk - c:\program files (x86)\ASUS\AsusVibe\AsusVibeLauncher.exe [2011-4-2 548528]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-04-02 135664]
R3 Adobe Version Cue CS4;Adobe Version Cue CS4;c:\program files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe [2008-08-15 284016]
R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-03-02 183560]
R3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;c:\program files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [2011-07-15 79360]
R3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;c:\program files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2011-07-15 79360]
R3 EMVSCARD;EMVSCARD;c:\windows\system32\Drivers\EMVSCARD.sys [x]
R3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2011-10-28 1431888]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-04-02 135664]
R3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20);c:\windows\system32\DRIVERS\L1C62x64.sys [x]
R3 RSUSBVSTOR;RtsUVStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUVStor.sys [x]
R3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;c:\windows\system32\DRIVERS\SiSG664.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [x]
R3 TurboBoost;Intel® Turbo Boost Technology Monitor 2.0;c:\program files\Intel\TurboBoost\TurboBoost.exe [2010-11-29 149504]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\DRIVERS\WSDPrint.sys [x]
R3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\DRIVERS\WSDScan.sys [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS [x]
S1 ATKWMIACPIIO;ATKWMIACPI Driver;c:\program files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys [2010-07-26 17024]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.2.1\Definitions\BASHDefs\20111221.003\BHDrvx64.sys [2011-11-24 1156216]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.2.1\Definitions\IPSDefs\20111223.001\IDSvia64.sys [2011-12-23 488568]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\0501000.01D\SYMNETS.SYS [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 ASMMAP64;ASMMAP64;c:\program files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys [2009-07-03 15416]
S2 AsusUacSvc;Asus process privilege adjust service;c:\program files\Asus\Rotation Desktop for G Series\AsusUacSvc.exe [2010-07-27 113840]
S2 Atheros Bt&Wlan Coex Agent;Atheros Bt&Wlan Coex Agent;c:\program files (x86)\Bluetooth Suite\Ath_CoexAgent.exe [2011-03-13 138400]
S2 AtherosSvc;AtherosSvc;c:\program files (x86)\Bluetooth Suite\adminservice.exe [2011-03-13 74912]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-09-01 366152]
S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe [2011-04-17 130008]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2011-04-27 378472]
S2 TurboB;Turbo Boost UI Monitor driver;c:\windows\system32\DRIVERS\TurboB.sys [x]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-10-06 2655768]
S2 VideAceWindowsService;VideAceWindowsService;c:\expressgateutil\VAWinService.exe [2011-03-26 91464]
S3 AiCharger;ASUS Charger Driver;c:\windows\system32\DRIVERS\AiCharger.sys [x]
S3 AthBTPort;Atheros Virtual Bluetooth Class;c:\windows\system32\DRIVERS\btath_flt.sys [x]
S3 BTATH_A2DP;Bluetooth A2DP Audio Driver;c:\windows\system32\drivers\btath_a2dp.sys [x]
S3 BTATH_BUS;Atheros Bluetooth Bus;c:\windows\system32\DRIVERS\btath_bus.sys [x]
S3 BTATH_HCRP;Bluetooth HCRP Server driver;c:\windows\system32\DRIVERS\btath_hcrp.sys [x]
S3 BTATH_LWFLT;Bluetooth LWFLT Device;c:\windows\system32\DRIVERS\btath_lwflt.sys [x]
S3 BTATH_RCP;Bluetooth AVRCP Device;c:\windows\system32\DRIVERS\btath_rcp.sys [x]
S3 BtFilter;BtFilter;c:\windows\system32\DRIVERS\btfilter.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-12-10 138360]
S3 FLxHCIc;Fresco Logic xHCI (USB3) Device Driver;c:\windows\system32\DRIVERS\FLxHCIc.sys [x]
S3 FLxHCIh;Fresco Logic xHCI (USB3) Hub Device Driver;c:\windows\system32\DRIVERS\FLxHCIh.sys [x]
S3 fspad_win764;Finger Sensing Pad Driver for Windows 2000/XP/Vista/Win7_win764;c:\windows\system32\DRIVERS\fspad_win764.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
S3 MBfilt;MBfilt;c:\windows\system32\drivers\MBfilt64.sys [x]
S3 MEIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [x]
S3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda64v.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2011-12-26 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-04-02 04:36]
.
2011-12-26 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-04-02 04:36]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AsusWSShellExt_B]
@="{6D4133E5-0742-4ADC-8A8C-9303440F7190}"
[HKEY_CLASSES_ROOT\CLSID\{6D4133E5-0742-4ADC-8A8C-9303440F7190}]
2010-09-02 08:41 220160 ----a-w- c:\program files (x86)\ASUS\ASUS WebStorage\3.0.84.161\AsusWSShellExt64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AsusWSShellExt_O]
@="{64174815-8D98-4CE6-8646-4C039977D808}"
[HKEY_CLASSES_ROOT\CLSID\{64174815-8D98-4CE6-8646-4C039977D808}]
2010-09-02 08:41 220160 ----a-w- c:\program files (x86)\ASUS\ASUS WebStorage\3.0.84.161\AsusWSShellExt64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2011-04-07 11788392]
"AtherosBtStack"="c:\program files (x86)\Bluetooth Suite\BtvStack.exe" [2011-03-13 617120]
"AthBtTray"="c:\program files (x86)\Bluetooth Suite\AthBtTray.exe" [2011-03-13 379552]
"IntelTBRunOnce"="wscript.exe" [2009-07-14 168960]
"THXCfg64"="c:\windows\system32\RunDLL32.exe" [2009-07-14 45568]
"combofix"="c:\combofix\CF4162.3XE" [2010-11-20 345088]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://asus.msn.com
mStart Page = hxxp://asus.msn.com
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: Append to existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert link target to existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
TCP: DhcpNameServer = 172.20.50.75 212.77.192.60 212.77.192.59
FF - ProfilePath - c:\users\Spracks\AppData\Roaming\Mozilla\Firefox\Profiles\bj491u2k.default\
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKCU-Run-AdobeBridge - (no file)
Toolbar-Locked - (no file)
HKLM-Run-fspuip - c:\program files (x86)\FSP\fspuip.exe
HKLM-Run-Setwallpaper - c:\programdata\SetWallpaper.cmd
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\5.1.0.29\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\Approved Extensions]
@Denied: (2) (LocalSystem)
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"=hex:51,66,7a,6c,4c,1d,38,12,df,c1,0b,
27,57,07,ba,54,e4,0e,43,d0,22,fb,89,5b
"{8DCB7100-DF86-4384-8842-8FA844297B3F}"=hex:51,66,7a,6c,4c,1d,38,12,6e,72,d8,
89,b4,91,ea,06,f7,54,cc,e8,41,77,3f,2b
"{47833539-D0C5-4125-9FA8-0819E2EAAC93}"=hex:51,66,7a,6c,4c,1d,38,12,57,36,90,
43,f7,9e,4b,04,e0,be,4b,59,e7,b4,e8,87
"{517BDDE4-E3A7-4570-B21E-2B52B6139FC7}"=hex:51,66,7a,6c,4c,1d,38,12,8a,de,68,
55,95,ad,1e,00,cd,08,68,12,b3,4d,db,d3
"{074C1DC5-9320-4A9A-947D-C042949C6216}"=hex:51,66,7a,6c,4c,1d,38,12,ab,1e,5f,
03,12,dd,f4,0f,eb,6b,83,02,91,c2,26,02
"{18DF081C-E8AD-4283-A596-FA578C2EBDC3}"=hex:51,66,7a,6c,4c,1d,38,12,72,0b,cc,
1c,9f,a6,ed,07,da,80,b9,17,89,70,f9,d7
"{1CA1377B-DC1D-4A52-9585-6E06050FAC53}"=hex:51,66,7a,6c,4c,1d,38,12,15,34,b2,
18,2f,92,3c,0f,ea,93,2d,46,00,51,e8,47
"{8D10F6C4-0E01-4BD4-8601-11AC1FDF8126}"=hex:51,66,7a,6c,4c,1d,38,12,aa,f5,03,
89,33,40,ba,0e,f9,17,52,ec,1a,81,c5,32
"{9030D464-4C02-4ABF-8ECC-5164760863C6}"=hex:51,66,7a,6c,4c,1d,38,12,0a,d7,23,
94,30,02,d1,0f,f1,da,12,24,73,56,27,d2
"{AA58ED58-01DD-4D91-8333-CF10577473F7}"=hex:51,66,7a,6c,4c,1d,38,12,36,ee,4b,
ae,ef,4f,ff,08,fc,25,8c,50,52,2a,37,e3
"{AE7CD045-E861-484F-8273-0445EE161910}"=hex:51,66,7a,6c,4c,1d,38,12,2b,d3,6f,
aa,53,a6,21,0d,fd,65,47,05,eb,48,5d,04
"{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}"=hex:51,66,7a,6c,4c,1d,38,12,2d,dd,7a,
ab,6a,33,56,03,c9,ec,8d,26,b0,f3,64,49
"{BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC}"=hex:51,66,7a,6c,4c,1d,38,12,93,b9,bf,
bf,6c,b4,17,05,f4,25,43,ab,9a,4d,90,b8
"{C84D72FE-E17D-4195-BB24-76C02E2E7C4E}"=hex:51,66,7a,6c,4c,1d,38,12,90,71,5e,
cc,4f,af,fb,04,c4,32,35,80,2b,70,38,5a
"{D2CE3E00-F94A-4740-988E-03DC2F38C34F}"=hex:51,66,7a,6c,4c,1d,38,12,6e,3d,dd,
d6,78,b7,2e,02,e7,98,40,9c,2a,66,87,5b
"{DBC80044-A445-435B-BC74-9C25C1C588A9}"=hex:51,66,7a,6c,4c,1d,38,12,2a,03,db,
df,77,ea,35,06,c3,62,df,65,c4,9b,cc,bd
"{F4971EE7-DAA0-4053-9964-665D8EE6A077}"=hex:51,66,7a,6c,4c,1d,38,12,89,1d,84,
f0,92,94,3d,05,e6,72,25,1d,8b,b8,e4,63
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\ApprovedExtensionsMigration]
@Denied: (2) (LocalSystem)
"Timestamp"=hex:9c,19,b8,16,a7,b6,cc,01
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10k.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10k.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10k.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10k.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
c:\program files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE
c:\program files (x86)\ASUS\SmartLogon\sensorsrv.exe
c:\program files (x86)\ASUS\ATK Package\ATK Hotkey\HControl.exe
c:\program files (x86)\ASUS\ATK Package\ATK Hotkey\ATKOSD.exe
c:\program files (x86)\ASUS\ATK Package\ATK Hotkey\KBFiltr.exe
c:\program files (x86)\ASUS\ATK Package\ATK Hotkey\WDC.exe
c:\program files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
.
**************************************************************************
.
Completion time: 2011-12-26 20:04:59 - machine was rebooted
ComboFix-quarantined-files.txt 2011-12-26 17:04
.
Pre-Run: 128,232,992,768 bytes free
Post-Run: 127,340,965,888 bytes free
.
- - End Of File - - 2DE6298A76258866AE7E169C40DC4EEE

#6 fireman4it

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Posted 26 December 2011 - 05:01 PM

Hello,


Please do the following.

1.
Windows 7 includes a disk checking tool called CHKDSK which is similar to the "scandisk" tool from older versions of Windows. This application scans your hard drives for errors such as lost sectors, bad sectors and corruption.

You can launch CHKDSK using two methods (the former being the easiest):

Graphical Interface:

Open the Computer option from the start menu, which will display all of the drives available to scan on your PC:

Posted Image

Then, right click on the drive you wish to scan for errors and select Properties:
Posted Image

Now click the Tools menu, then Check Now under the error-checking section:
Posted Image

You have several options within the check disk tool. It is always recommended you leave the "automatically fix file system errors" box checked, as this repairs and problems found. If you want to perform a deeper scan, tick "scan for and attempt recovery of bad sectors". This second option takes longer, but is worth doing if you suspect a drive problem. Once you are configured, click Start:

Posted Image

If you try to check a disk that is currently in use, you will receive a message asking if you wish to schedule a scan. Accepting this will perform the scan next time you restart your PC:

Posted Image


2.
You may have corrupt critical system files. Let's see if we can fix that.

1. SelectPosted Image
2. Select All Programs
3. Select Accessories
4. Right click Command Prompt and choose Run as administrator

Posted Image

  • If you have the User Account Control (UAC) enabled you will be asked for authorization prior to the command prompt opening.
  • You may simply need to press the Continue button if you are the administrator or insert the administrator password.
  • Type in sfc /scannow in the command window and press enter.
  • Note the space between the c and the /
  • If any files require replacing SFC will replace them. You may be asked to insert your Windows 7 for this process to continue. This can be done with a borrowed DVD if you don't have one.
  • Be patient because the scan may take some time.
  • Allow the scan to run and when completed, reboot the system.



3.
Please download and run unHide.exe.



4.
Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
    For instructions with screenshots, please refer to this Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.


Things to include in your next reply:;
MBAM log
How is the machine running now?

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#7 Spracks

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Posted 27 December 2011 - 12:20 AM

I ran the CHKDSK scan and left it running while I went to run an errand. When I returned the computer had been restarted and appeared to be functioning correctly. I ran the second scan which said that there were corrupted files that were found and could not be corrected and were in the log file, however, the log file was empty. I ran unHide with no issues and continues to MBAM which finished with no infections found, the log is attached below anyway. Following a reboot, the computer seems to be running fine. The fact that I can actually manually reboot without having to recover from a previous version is an improvement in itself. Google no longer re-directs to another site and there are no other random bad things happening yet. Please let me know if there is anything additional I should do, or if you can recommend software that would protect me from these types of things in the future, as apparently what I have isn't adequate. I would also potentially be interested in becoming a helper on the site, although my time may be limited. I think it's really cool what you guys do on a volunteer basis and I would like to be a part of it, so if there is any info you can provide to pursue that path I would interested. The log file is below, THANK YOU!

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 911122605

Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421

12/27/2011 7:17:09 AM
mbam-log-2011-12-27 (07-17-09).txt

Scan type: Quick scan
Objects scanned: 179327
Time elapsed: 1 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 fireman4it

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Posted 27 December 2011 - 12:02 PM

Hello,


Please let me know if there is anything additional I should do, or if you can recommend software that would protect me from these types of things in the future, as apparently what I have isn't adequate



There is not one cure all or catch all program that protects you from everything. If there was there wouldn't be so many different ones. :) I will give you some information when we are finished about helping keep your machine a little more secure.

I would also potentially be interested in becoming a helper on the site, although my time may be limited. I think it's really cool what you guys do on a volunteer basis and I would like to be a part of it, so if there is any info you can provide to pursue that path I would interested.

When we have finished up I will gladly point you in the direction to be a helper here. Any time is better than none. :)


Let's update your Java and run one more scan.


1.
Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 7 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • From the list, select your OS and Platform (32-bit or 64-bit).
  • If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7-windows-i586.exe to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.


2.
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image
      icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.


Things to include in your next reply::
Eset log
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#9 Spracks

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Posted 28 December 2011 - 10:37 AM

ESET log file:

C:\Users\Spracks\Downloads\IZArc4.1.6.exe Win32/OpenCandy application deleted - quarantined
C:\Windows\assembly\temp\U\80000032.@ probably a variant of Win32/Olmarik.AVQ trojan cleaned by deleting - quarantined
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0Y2AU461\cljmyoalyrivx3[1].pdf JS/Exploit.Pdfka.PGF.Gen trojan cleaned by deleting - quarantin

Everything seems to be running great, I can't detect anything that is wrong or not functioning normally. I can't thank you enough for your help so far!

-Spracks

#10 fireman4it

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Posted 28 December 2011 - 05:12 PM

Hello, Spracks.
Congratulations! You now appear clean! :cool:


Uninstall Combofix
  • Make sure that Combofix.exe that you downloaded is on your Desktop but Do not run it!
    o *If it is not on your Desktop, the below will not work.
  • Click on Posted Image then Run....
  • Now copy & paste the green bolded text in the run-box and click OK.

    ComboFix /Uninstall

    Posted Image

    <Notice the space between the "x" and "/".> <--- It needs to be there
    Windows Vista users: Press the Windows Key + R to bring the Run... Command and then from there you can add in the Combofix /Uninstall

  • Please advise if this step is missed for any reason as it performs some important actions:
    "This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
    It also makes a clean Restore Point and flashes all the old restore points in order to prevent possible reinfection from an old one through system restore".



Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

We Need to Clean Up Our Mess
  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.





One of the most common questions found when cleaning malware is "how did my machine get infected?". There are a variety of reasons, but the most common ones are that you are not practicing Safe Internet, you are not running the proper security software or that your computer's security settings are set too low.

Below I have outlined a series of categories that outline how you can increase the security of your computer to help reduce the chance of being infected again in the future.

Do not use P2P programs
Peer-to-peer or file-sharing programs (such as uTorrent, Limewire and Bitorrent) are probably the primary route of infection nowadays. These programs allow file sharing between users as the name(s) suggest. It is almost impossible to know whether the file you’re downloading through P2P programs is safe.

It is therefore possible to be infected by downloading infected files via peer-to-peer programs and so I recommend that you do not use these programs. Should you wish to use them, they must be used with extreme care. Some further reading on this subject, along with included links, are as follows: "File-Sharing, otherwise known as Peer To Peer" and "Risks of File-Sharing Technology."

In addition, P2P programs facilitate cyber crime and help distribute pirated software, movies and other illegal material.

Practice Safe Internet
Another one of the main reasons people get infected in the first place is that they are not practicing Safe Internet. You practice Safe Internet when you educate yourself on how to properly use the Internet through the use of security tools and good practice. Knowing how you can get infected and what types of files and sites to avoid will be the most crucial step in keeping your computer malware free. The reality is that the majority of people who are infected with malware are ones who click on things they shouldn't be clicking on. Whether these things are files or sites it doesn't really matter. If something is out to get you, and you click on it, it most likely will.

Below are a list of simple precautions to take to keep your computer clean and running securely:
  • If you receive an attachment from someone you do not know, DO NOT OPEN IT! Simple as that. Opening attachments from people you do not know is a very common method for viruses or worms to infect your computer.
  • If you receive an attachment and it ends with a .exe, .com, .bat, or .pif do not open the attachment unless you know for a fact that it is clean. For the casual computer user, you will almost never receive a valid attachment of this type.
  • If you receive an attachment from someone you know, and it looks suspicious, then it probably is. The email could be from someone you know who is themselves infected with malware which is trying to infect everyone in their address book. A key thing to look out for here is: does the email sound as though it’s from the person you know? Often, the email may simply have a web link or a “Run this file to make your PC run fast” message in it.
  • If you are browsing the Internet and a popup appears saying that you are infected, ignore it!. These are, as far as I am concerned, scams that are being used to scare you into purchasing a piece of software. For an example of these types of pop-ups, or Foistware, you should read this article: Foistware, And how to avoid it.
    There are also programs that disguise themselves as Anti-Spyware or security products but are instead scams. Removal instructions for a lot of these "rogues" can be found here.
  • Another tactic to fool you on the web is when a site displays a popup that looks like a normal Windows message or alert. When you click on them, though, they instead bring you to another site that is trying to push a product on you, or will download a file to your PC without your knowledge. You can check to see if it's a real alert by right-clicking on the window. If there is a menu that comes up saying Add to Favorites... you know it's a fake. DO NOT click on these windows, instead close them by finding the open window on your http://en.wikipedia.org/wiki/Taskbar#Screenshots '>Taskbar, right click and chose close.
  • Do not visit pornographic websites. I know this may bother some of you, but the fact is that a large amount of malware is pushed through these types of sites. I am not saying all adult sites do this, but a lot do, as this can often form part of their funding.
  • When using an Instant Messaging program be cautious about clicking on links people send to you. It is not uncommon for infections to send a message to everyone in the infected person's contact list that contains a link to an infection. Instead when you receive a message that contains a link you should message back to the person asking if it is legit.
  • Stay away from Warez and Crack sites! As with Peer-2-Peer programs, in addition to the obvious copyright issues, the downloads from these sites are typically overrun with infections.
  • Be careful of what you download off of web sites and Peer-2-Peer networks. Some sites disguise malware as legitimate software to trick you into installing them and Peer-2-Peer networks are crawling with it. If you want to download files from a site, and are not sure if they are legitimate, you can use tools such as BitDefender Traffic Light, Norton Safe Web, or McAfee SiteAdvisor to look up info on the site and stay protected against malicious sites. Please be sure to only choose and install one of those tool bars.
  • DO NOT INSTALL any software without first reading the End User License Agreement, otherwise known as the EULA. A tactic that some developers use is to offer their software for free, but have spyware and other programs you do not want bundled with it. This is where they make their money. By reading the agreement there is a good chance you can spot this and not install the software.
    Sometimes even legitimate programs will try to bundle extra, unwanted, software with the program you want - this is done to raise money for the program. Be sure to untick any boxes which may indicate that other programs will be downloaded.

Keep Windows up-to-date
Microsoft continually releases security and stability updates for its supported operating systems and you should always apply these to help keep your PC secure.

  • Windows XP users
    You should visit Windows Update to check for the latest updates to your system. The latest service pack (SP3) can be obtained directly from Microsoft here.
  • Windows Vista users
    You should run the Windows Update program from your start menu to access the latest updates to your operating system (information can be found here). The latest service pack (SP2) can be obtained directly from Microsoft here.
  • Windows 7 users
    You should run the Windows Update program from your start menu to access the latest updates to your operating system (information can be found here). The latest service pack (SP1) can be obtained directly from Microsoft here


Keep your browser secure
Most modern browsers have come on in leaps and bounds with their inbuilt, default security. The best way to keep your browser secure nowadays is simply to keep it up-to-date.

The latest versions of the three common browsers can be found below:

Use an AntiVirus Software
It is very important that your computer has an up-to-date anti-virus software on it which has a real-time agent running. This alone can save you a lot of trouble with malware in the future.
See this link for a listing of some online & their stand-alone antivirus programs: Virus, Spyware, and Malware Protection and Removal Resources, a couple of free Anti-Virus programs you may be interested in are Microsoft Security Essentials and Avast.

It is imperative that you update your Antivirus software at least once a week (even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.

Use a Firewall
I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly.

All versions of Windows starting from XP have an in-built firewall. With Windows XP this firewall will protect you from incoming traffic (i.e. hackers). Starting with Windows Vista, the firewall was beefed up to also protect you against outgoing traffic (i.e. malicious programs installed on your machine should be blocked from sending data, such as your bank details and passwords, out).

In addition, if you connect to the internet via a router, this will normally have a firewall in-built.

Some people will recommend installing a different firewall (instead of the Windows’ built one), this is personal choice, but the message is to definitely have one! For a tutorial on Firewalls and a listing of some available ones see this link: Understanding and Using Firewalls

Install an Anti-Malware program
Recommended, and free, Anti-Malware programs are Malwarebytes Anti-Malware and SuperAntiSpyware.

You should regularly (perhaps once a week) scan your computer with an Anti-Malware program just as you would with an antivirus software.

Make sure your applications have all of their updates
It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is very important to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities (such as Adobe Reader and Java). You can check these by visiting Secunia Software Inspector.

Follow this list and your potential for being infected again will reduce dramatically.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#11 Spracks

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Posted 29 December 2011 - 01:10 PM

WOOOOO! :thumbsup: I really appreciate your time and effort in helping me with this, can't thank you enough! As I mentioned earlier I would be interested in becoming a helper on the site. I looked into it and it appears all the slots are full right now, but is there any additional info you could give me? I have a degree in Computer Science so, despite how it may look, computers aren't foreign to me and I know that I would learn quickly.

-Spracks

#12 fireman4it

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Posted 29 December 2011 - 09:22 PM

WOOOOO! :thumbsup: I really appreciate your time and effort in helping me with this, can't thank you enough! As I mentioned earlier I would be interested in becoming a helper on the site. I looked into it and it appears all the slots are full right now, but is there any additional info you could give me? I have a degree in Computer Science so, despite how it may look, computers aren't foreign to me and I know that I would learn quickly.


I would say to pm an admin or site admin and see when they will have an opening. I would also let them know your background. There is nothing else I can give you Malware training is a drawn out process. Some people zip through it while other struggle. Having alot of Computer experience like yourself I would say you would move through it a little faster than most.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#13 fireman4it

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Posted 02 January 2012 - 12:43 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

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