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Trojan Horse that can't be removed


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27 replies to this topic

#1 ercksn

ercksn

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Posted 17 December 2011 - 12:13 PM

Hello my name is chris. I am running windows seven and have avg anti virus. I did a scan and it says C:\windows\system32\drivers\tdx.sys is infected with Trojan horse backdoor.generic14.cbio. I scanned the drive in safe mode with avg and it still didn't remove the trojan. I don't know what else to do, so any help will be appreciated.

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#2 ercksn

ercksn
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Posted 17 December 2011 - 02:28 PM

Sorry about not put logs in my post. I didn't read the sticky at the top. Here are the logs accept for gmer because it keeps crashing everytime I run the program.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_29
Run by Chris at 13:05:54 on 2011-12-17
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2048.1031 [GMT -6:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\System32\svchost.exe -k NetworkService
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
C:\Program Files\Flip Video\FlipShareServer\FlipShareServer.exe
C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\SOUNDMAN.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Steam\Steam.exe
C:\Program Files\Verizon V CAST Media Manager\V CAST Backup Scheduler.exe
C:\Users\Chris\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\AVG\AVG2012\avgemcx.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Common Files\Steam\SteamService.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\AVG\AVG2012\avgui.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Mozilla Firefox 4.0 Beta 12\firefox.exe
C:\Program Files\Mozilla Firefox 4.0 Beta 12\plugin-container.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Chris\Downloads\Defogger.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
.
============== Pseudo HJT Report ===============
.
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Coupons.com Toolbar: {37153479-1976-43c3-a1ee-557513977b64} - c:\program files\coupons.com\prxtbCoup.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Coupons.com Toolbar: {37153479-1976-43c3-a1ee-557513977b64} - c:\program files\coupons.com\prxtbCoup.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll
BHO: PodcastBHO Class: {65134fdf-f8a5-4b3d-91d9-cdf273cfd578} - c:\program files\common files\doubletwist\IEPodcastPlugin.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: LastPass Browser Helper Object: {95d9ecf5-2a4d-4550-be49-70d42f71296e} - c:\program files\lastpass\LPBar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: LastPass Toolbar: {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - c:\program files\lastpass\LPBar.dll
TB: Coupons.com Toolbar: {37153479-1976-43c3-a1ee-557513977b64} - c:\program files\coupons.com\prxtbCoup.dll
uRun: [Steam] "c:\program files\steam\Steam.exe" -silent
uRun: [Google Update] "c:\users\chris\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [AdobeBridge]
uRun: [HLBackupScheduler] c:\program files\verizon v cast media manager\V CAST Backup Scheduler.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [SwitchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe
mRun: [AdobeCS5.5ServiceManager] "c:\program files\common files\adobe\cs5.5servicemanager\CS5.5ServiceManager.exe" -launchedbylogin
mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\users\chris\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\chris\appdata\roaming\dropbox\bin\Dropbox.exe
StartupFolder: c:\users\chris\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: LastPass - file://c:\program files\lastpass\context.html?cmd=lastpass
IE: LastPass Fill Forms - file://c:\program files\lastpass\context.html?cmd=fillforms
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {43699cd0-e34f-11de-8a39-0800200c9a66} - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - c:\program files\lastpass\LPBar.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 208.67.222.222 208.67.220.220
TCP: Interfaces\{00A3E2A3-DD06-4E8D-BDAE-1EA0F02915D0} : DhcpNameServer = 208.67.222.222 208.67.220.220
TCP: Interfaces\{019F1C8C-513C-44EC-98ED-490CB62341B7} : NameServer = 67.217.18.29,24.56.133.69
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\chris\appdata\roaming\mozilla\firefox\profiles\meryvmok.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\amazon\mp3 downloader\npAmazonMP3DownloaderPlugin.dll
FF - plugin: c:\program files\common files\doubletwist\NPPodcast.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox 4.0 beta 12\plugins\NPcol400.dll
FF - plugin: c:\program files\mozilla firefox 4.0 beta 12\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox 4.0 beta 12\plugins\npqtplugin.dll
FF - plugin: c:\program files\mozilla firefox 4.0 beta 12\plugins\npqtplugin2.dll
FF - plugin: c:\program files\mozilla firefox 4.0 beta 12\plugins\npqtplugin3.dll
FF - plugin: c:\program files\mozilla firefox 4.0 beta 12\plugins\npqtplugin4.dll
FF - plugin: c:\program files\mozilla firefox 4.0 beta 12\plugins\npqtplugin5.dll
FF - plugin: c:\program files\mozilla firefox 4.0 beta 12\plugins\npqtplugin6.dll
FF - plugin: c:\program files\mozilla firefox 4.0 beta 12\plugins\npqtplugin7.dll
FF - plugin: c:\program files\veetle\player\npvlc.dll
FF - plugin: c:\program files\veetle\plugins\npVeetle.dll
FF - plugin: c:\program files\virtools\3d life player\npvirtools.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\chris\appdata\local\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\users\chris\appdata\roaming\mozilla\plugins\npatgpc.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-7-11 23120]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-9-13 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-10-7 230608]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-8-8 40016]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\AVGIDSAgent.exe [2011-10-12 4433248]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2011-8-2 192776]
R2 FlipShareServer;FlipShare Server;c:\program files\flip video\flipshareserver\FlipShareServer.exe [2010-12-15 1085440]
R2 iPodDrv;iPodDrv;c:\windows\system32\drivers\iPodDrv.sys [2010-11-4 6656]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-10-28 366152]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\nvidia corporation\3d vision\nvSCPAPISvr.exe [2009-9-27 240232]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-7-11 134736]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-7-11 24272]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-10-4 16720]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2010-1-14 22216]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x86.sys [2009-9-28 315392]
S1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-7-11 295248]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-6-14 136176]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-6-14 136176]
S3 SwitchBoard;Adobe SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-2-25 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-5-18 1343400]
.
=============== Created Last 30 ================
.
2011-12-17 15:13:47 -------- d-----w- c:\program files\iPod
2011-12-15 06:00:08 2342912 ----a-w- c:\windows\system32\win32k.sys
2011-12-15 06:00:04 2048 ----a-w- c:\windows\system32\tzres.dll
2011-12-15 06:00:00 534528 ----a-w- c:\windows\system32\EncDec.dll
2011-12-15 05:59:59 38912 ----a-w- c:\windows\system32\csrsrv.dll
2011-12-15 05:59:57 3967856 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-12-15 05:59:57 3912560 ----a-w- c:\windows\system32\ntoskrnl.exe
.
==================== Find3M ====================
.
2011-11-03 22:47:42 1798144 ----a-w- c:\windows\system32\jscript9.dll
2011-11-03 22:40:21 1427456 ----a-w- c:\windows\system32\inetcpl.cpl
2011-11-03 22:39:47 1127424 ----a-w- c:\windows\system32\wininet.dll
2011-11-03 22:31:57 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-11-03 13:17:10 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-24 20:29:02 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-10-24 20:29:02 69632 ----a-w- c:\windows\system32\QuickTime.qts
2011-10-24 15:16:42 602112 ----a-w- c:\windows\system32\xvid.dll
2011-10-07 11:23:48 230608 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2011-10-04 11:21:28 16720 ----a-w- c:\windows\system32\drivers\AVGIDSShim.sys
2011-10-03 11:06:03 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-09-29 16:03:04 1290608 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-07-02 04:55:36 9331400 ----a-w- c:\program files\common files\lpuninstall.exe
.
============= FINISH: 13:08:25.96 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 10/27/2009 10:24:02 PM
System Uptime: 12/17/2011 9:33:09 AM (4 hours ago)
.
Motherboard: ASUSTeK Computer INC. | | A8N-SLI Premium
Processor: AMD Athlon™ 64 X2 Dual Core Processor 4200+ | Socket 939 | 2211/200mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 466 GiB total, 159.589 GiB free.
D: is CDROM ()
F: is FIXED (NTFS) - 149 GiB total, 57.034 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: AVG Free Network Redirector
Device ID: ROOT\LEGACY_AVGTDIX\0000
Manufacturer:
Name: AVG Free Network Redirector
PNP Device ID: ROOT\LEGACY_AVGTDIX\0000
Service: AvgTdiX
.
==== System Restore Points ===================
.
RP233: 11/26/2011 3:03:55 PM - Scheduled Checkpoint
RP234: 12/4/2011 12:00:04 AM - Scheduled Checkpoint
RP235: 12/10/2011 11:45:51 PM - Installed Java™ 6 Update 29
RP236: 12/15/2011 3:00:33 AM - Windows Update
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
µTorrent
3DVIA player 5.0
3ivx MPEG-4 5.0.3 (remove only)
Adobe AIR
Adobe Community Help
Adobe Download Assistant
Adobe Download Manager
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Photoshop CS5.1
Adobe Reader 9.4.6
Adobe Shockwave Player 11.5
Amazon MP3 Downloader 1.0.15
Amazon MP3 Uploader
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Ashampoo Burning Studio 6 FREE
Audacity 1.3.13 (Unicode)
AVG 2012
Axence NetTools Pro 4.0
Balloons and Static Electricity
Bonjour
Call of Duty: Modern Warfare 2 - Multiplayer
Canon MP600
Canon RAW Codec
Circuit Construction Kit (DC Only), Virtual Lab
Counter-Strike: Source
Coupon Printer for Windows
Coupons.com Toolbar
Day of Defeat: Source
doubleTwist
Dropbox
eFile Express 2010
ePatLauncher
Faraday's Electromagnetic Lab
FeedDemon
ffdshow [rev 2527] [2008-12-19]
FlipShare
Google Chrome
Google Earth
Google Update Helper
HuluDesktopIntegration
IrfanView (remove only)
iTunes
Java Auto Updater
Java™ 6 Update 29
John Travoltage
JumpStart Advanced Preschool
JumpStart Advanced PreSchool Explore and Learn
JumpStart Art for Fun
JumpStart Languages
Junk Mail filter update
Korean Fonts Support For Adobe Reader 9
LastPass (uninstall only)
Logitech Harmony Remote Software 7
Malwarebytes' Anti-Malware version 1.51.2.1300
MediaMonkey 3.2
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Money Plus
Microsoft Money Shared Libraries
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Live Add-in 1.3
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Ultimate 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft_VC80_ATL_x86
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
Microsoft_VC90_MFCLOC_x86
Mozilla Firefox 4.0 (x86 en-US)
Mozilla Firefox 9.0 (x86 en-US)
MSVCRT
MyPorts - build 1.01.03 - If an older version of MyPorts is alr
Nuclear Fission
NVIDIA Drivers
NVIDIA PhysX
NVIDIA Stereoscopic 3D Driver
OGA Notifier 2.0.0048.0
PDF Settings CS5
Picasa 3
Plants vs. Zombies
Plants vs. Zombies Demo
QuickTime
Realtek AC'97 Audio
Remote Control USB Driver
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Groove 2007 (KB2552997)
Security Update for Microsoft Office InfoPath 2007 (KB2510061)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Smilebox
SpaceMonger 2.1.1
StarCraft II
Steam
Team Fortress 2
TreeSize Free V2.5
TuneUp Companion 2.2.7
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Outlook 2007 Junk Email Filter (KB2596560)
Veetle TV 0.9.18
Verizon V CAST Media Manager
WebEx
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
WModem Driver Installer
Zombie Bowl-O-Rama Demo
.
==== Event Viewer Messages From Past Week ========
.
12/17/2011 9:33:55 AM, Error: Service Control Manager [7024] - The HomeGroup Listener service terminated with service-specific error %%-2147023143.
12/17/2011 9:33:44 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Avgtdix
12/17/2011 9:33:35 AM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
12/17/2011 9:33:35 AM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
12/17/2011 9:33:34 AM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
12/17/2011 9:33:33 AM, Error: Service Control Manager [7003] - The DNS Client service depends the following service: Tdx. This service might not be installed.
12/17/2011 9:32:21 AM, Error: Service Control Manager [7016] - The NVIDIA Display Driver Service service has reported an invalid current state 32.
12/17/2011 12:36:38 PM, Error: Service Control Manager [7003] - The DHCP Client service depends the following service: Tdx. This service might not be installed.
12/17/2011 12:36:38 PM, Error: Service Control Manager [7001] - The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error: The dependency service does not exist or has been marked for deletion.
12/17/2011 10:04:13 AM, Error: Microsoft-Windows-DNS-Client [1012] - There was an error while attempting to read the local hosts file.
12/12/2011 5:03:16 AM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147014847
12/11/2011 3:38:29 AM, Error: Service Control Manager [7001] - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
12/11/2011 3:36:48 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
12/11/2011 3:36:48 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
12/11/2011 3:36:47 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
12/11/2011 3:36:47 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
12/11/2011 3:36:47 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
12/11/2011 3:36:45 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
12/11/2011 3:36:40 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
12/11/2011 3:36:29 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD Avgldx86 Avgmfx86 Avgtdix DfsC discache NetBIOS NetBT nsiproxy Psched rdbss spldr Wanarpv6 WfpLwf
12/11/2011 3:36:29 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service TermService with arguments "" in order to run the server: {F9A874B6-F8A8-4D73-B5A8-AB610816828B}
12/11/2011 3:36:28 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
12/11/2011 3:36:28 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
12/11/2011 3:36:28 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
12/11/2011 3:36:28 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
12/11/2011 3:36:28 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
12/11/2011 3:36:28 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
12/11/2011 3:36:28 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
12/11/2011 3:36:28 AM, Error: Service Control Manager [7001] - The Media Center Extender Service service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
12/11/2011 3:36:28 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
12/11/2011 3:36:28 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
12/10/2011 3:45:10 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the SPService service to connect.
12/10/2011 3:45:10 AM, Error: Service Control Manager [7000] - The SPService service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/10/2011 2:02:00 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0xb7188008, 0x00000002, 0x00000000, 0x82c74ee5). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 121011-31781-01.
12/10/2011 11:42:15 AM, Error: Schannel [36887] - The following fatal alert was received: 47.
.
==== End Of File ===========================

#3 ercksn

ercksn
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Posted 17 December 2011 - 02:37 PM

Here is the gmer log. It took a few times to run without crashing.

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 10/27/2009 10:24:02 PM
System Uptime: 12/17/2011 9:33:09 AM (4 hours ago)
.
Motherboard: ASUSTeK Computer INC. | | A8N-SLI Premium
Processor: AMD Athlon™ 64 X2 Dual Core Processor 4200+ | Socket 939 | 2211/200mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 466 GiB total, 159.589 GiB free.
D: is CDROM ()
F: is FIXED (NTFS) - 149 GiB total, 57.034 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: AVG Free Network Redirector
Device ID: ROOT\LEGACY_AVGTDIX\0000
Manufacturer:
Name: AVG Free Network Redirector
PNP Device ID: ROOT\LEGACY_AVGTDIX\0000
Service: AvgTdiX
.
==== System Restore Points ===================
.
RP233: 11/26/2011 3:03:55 PM - Scheduled Checkpoint
RP234: 12/4/2011 12:00:04 AM - Scheduled Checkpoint
RP235: 12/10/2011 11:45:51 PM - Installed Java™ 6 Update 29
RP236: 12/15/2011 3:00:33 AM - Windows Update
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
µTorrent
3DVIA player 5.0
3ivx MPEG-4 5.0.3 (remove only)
Adobe AIR
Adobe Community Help
Adobe Download Assistant
Adobe Download Manager
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Photoshop CS5.1
Adobe Reader 9.4.6
Adobe Shockwave Player 11.5
Amazon MP3 Downloader 1.0.15
Amazon MP3 Uploader
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Ashampoo Burning Studio 6 FREE
Audacity 1.3.13 (Unicode)
AVG 2012
Axence NetTools Pro 4.0
Balloons and Static Electricity
Bonjour
Call of Duty: Modern Warfare 2 - Multiplayer
Canon MP600
Canon RAW Codec
Circuit Construction Kit (DC Only), Virtual Lab
Counter-Strike: Source
Coupon Printer for Windows
Coupons.com Toolbar
Day of Defeat: Source
doubleTwist
Dropbox
eFile Express 2010
ePatLauncher
Faraday's Electromagnetic Lab
FeedDemon
ffdshow [rev 2527] [2008-12-19]
FlipShare
Google Chrome
Google Earth
Google Update Helper
HuluDesktopIntegration
IrfanView (remove only)
iTunes
Java Auto Updater
Java™ 6 Update 29
John Travoltage
JumpStart Advanced Preschool
JumpStart Advanced PreSchool Explore and Learn
JumpStart Art for Fun
JumpStart Languages
Junk Mail filter update
Korean Fonts Support For Adobe Reader 9
LastPass (uninstall only)
Logitech Harmony Remote Software 7
Malwarebytes' Anti-Malware version 1.51.2.1300
MediaMonkey 3.2
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Money Plus
Microsoft Money Shared Libraries
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Live Add-in 1.3
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Ultimate 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft_VC80_ATL_x86
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
Microsoft_VC90_MFCLOC_x86
Mozilla Firefox 4.0 (x86 en-US)
Mozilla Firefox 9.0 (x86 en-US)
MSVCRT
MyPorts - build 1.01.03 - If an older version of MyPorts is alr
Nuclear Fission
NVIDIA Drivers
NVIDIA PhysX
NVIDIA Stereoscopic 3D Driver
OGA Notifier 2.0.0048.0
PDF Settings CS5
Picasa 3
Plants vs. Zombies
Plants vs. Zombies Demo
QuickTime
Realtek AC'97 Audio
Remote Control USB Driver
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Groove 2007 (KB2552997)
Security Update for Microsoft Office InfoPath 2007 (KB2510061)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Smilebox
SpaceMonger 2.1.1
StarCraft II
Steam
Team Fortress 2
TreeSize Free V2.5
TuneUp Companion 2.2.7
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Outlook 2007 Junk Email Filter (KB2596560)
Veetle TV 0.9.18
Verizon V CAST Media Manager
WebEx
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
WModem Driver Installer
Zombie Bowl-O-Rama Demo
.
==== Event Viewer Messages From Past Week ========
.
12/17/2011 9:33:55 AM, Error: Service Control Manager [7024] - The HomeGroup Listener service terminated with service-specific error %%-2147023143.
12/17/2011 9:33:44 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Avgtdix
12/17/2011 9:33:35 AM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
12/17/2011 9:33:35 AM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
12/17/2011 9:33:34 AM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
12/17/2011 9:33:33 AM, Error: Service Control Manager [7003] - The DNS Client service depends the following service: Tdx. This service might not be installed.
12/17/2011 9:32:21 AM, Error: Service Control Manager [7016] - The NVIDIA Display Driver Service service has reported an invalid current state 32.
12/17/2011 12:36:38 PM, Error: Service Control Manager [7003] - The DHCP Client service depends the following service: Tdx. This service might not be installed.
12/17/2011 12:36:38 PM, Error: Service Control Manager [7001] - The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error: The dependency service does not exist or has been marked for deletion.
12/17/2011 10:04:13 AM, Error: Microsoft-Windows-DNS-Client [1012] - There was an error while attempting to read the local hosts file.
12/12/2011 5:03:16 AM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147014847
12/11/2011 3:38:29 AM, Error: Service Control Manager [7001] - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
12/11/2011 3:36:48 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
12/11/2011 3:36:48 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
12/11/2011 3:36:47 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
12/11/2011 3:36:47 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
12/11/2011 3:36:47 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
12/11/2011 3:36:45 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
12/11/2011 3:36:40 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
12/11/2011 3:36:29 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD Avgldx86 Avgmfx86 Avgtdix DfsC discache NetBIOS NetBT nsiproxy Psched rdbss spldr Wanarpv6 WfpLwf
12/11/2011 3:36:29 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service TermService with arguments "" in order to run the server: {F9A874B6-F8A8-4D73-B5A8-AB610816828B}
12/11/2011 3:36:28 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
12/11/2011 3:36:28 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
12/11/2011 3:36:28 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
12/11/2011 3:36:28 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
12/11/2011 3:36:28 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
12/11/2011 3:36:28 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
12/11/2011 3:36:28 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
12/11/2011 3:36:28 AM, Error: Service Control Manager [7001] - The Media Center Extender Service service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
12/11/2011 3:36:28 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
12/11/2011 3:36:28 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
12/10/2011 3:45:10 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the SPService service to connect.
12/10/2011 3:45:10 AM, Error: Service Control Manager [7000] - The SPService service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/10/2011 2:02:00 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0xb7188008, 0x00000002, 0x00000000, 0x82c74ee5). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 121011-31781-01.
12/10/2011 11:42:15 AM, Error: Schannel [36887] - The following fatal alert was received: 47.
.
==== End Of File ===========================

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 18 December 2011 - 06:15 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 ercksn

ercksn
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Posted 19 December 2011 - 06:30 AM

I ran combofix. When it started a window open saying that AVG was still active. I followed the instructions on how to turn it off and combofix still said it was running. AVG said it was inactive. Ran combofix and it restarted because it said it detected a rootkit. After the computer restarted it ran and said it was starting to generate a log. At that point nothing happened for about 45 mins. Thinking combofix stalled I restarted the computer. That's the point I am at now.

#6 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 19 December 2011 - 08:14 AM

Hello

Ok lets try this, I want you to run combofix in safe mode but it is very important that when combofix reboots the computer for you to direct it back into safe mode so it can finish the scan.

Boot into Safe Mode

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.

after combofix has finished its scan please post the report back here.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 ercksn

ercksn
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:10:35 AM

Posted 19 December 2011 - 09:31 PM

ComboFix 11-12-19.01 - Chris 12/19/2011 20:16:58.2.2 - x86 MINIMAL
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2048.1185 [GMT -6:00]
Running from: c:\users\Chris\Downloads\ComboFix.exe
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run -------
.
C:\install.exe
c:\users\Chris\ia_remove.sh4055.tmp
c:\users\Chris\ia_remove.sh6159.tmp
c:\windows\$NtUninstallKB59493$
c:\windows\$NtUninstallKB59493$\2995801289
c:\windows\$NtUninstallKB59493$\3901292780\@
c:\windows\$NtUninstallKB59493$\3901292780\bckfg.tmp
c:\windows\$NtUninstallKB59493$\3901292780\cfg.ini
c:\windows\$NtUninstallKB59493$\3901292780\Desktop.ini
c:\windows\$NtUninstallKB59493$\3901292780\keywords
c:\windows\$NtUninstallKB59493$\3901292780\kwrd.dll
c:\windows\$NtUninstallKB59493$\3901292780\L\xadqgnnk
c:\windows\$NtUninstallKB59493$\3901292780\lsflt7.ver
c:\windows\$NtUninstallKB59493$\3901292780\U\00000001.@
c:\windows\$NtUninstallKB59493$\3901292780\U\00000002.@
c:\windows\$NtUninstallKB59493$\3901292780\U\00000004.@
c:\windows\$NtUninstallKB59493$\3901292780\U\80000000.@
c:\windows\$NtUninstallKB59493$\3901292780\U\80000004.@
c:\windows\$NtUninstallKB59493$\3901292780\U\80000032.@
c:\windows\alcrmv.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-11-20 to 2011-12-20 )))))))))))))))))))))))))))))))
.
.
2011-12-20 02:24 . 2011-12-20 02:24 -------- d-----w- c:\users\Theresa\AppData\Local\temp
2011-12-20 02:24 . 2011-12-20 02:24 -------- d-----w- c:\users\Mcx1-NEPTUNE\AppData\Local\temp
2011-12-20 02:24 . 2011-12-20 02:24 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-12-19 10:46 . 2011-12-20 02:24 -------- d-----w- c:\users\Chris\AppData\Local\temp
2011-12-17 15:13 . 2011-12-17 15:13 -------- d-----w- c:\program files\iPod
2011-12-15 06:00 . 2011-11-24 04:25 2342912 ----a-w- c:\windows\system32\win32k.sys
2011-12-15 06:00 . 2011-11-05 04:26 2048 ----a-w- c:\windows\system32\tzres.dll
2011-12-15 06:00 . 2011-10-15 05:38 534528 ----a-w- c:\windows\system32\EncDec.dll
2011-12-15 05:59 . 2011-10-26 04:28 38912 ----a-w- c:\windows\system32\csrsrv.dll
2011-12-15 05:59 . 2011-10-26 04:47 3967856 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-12-15 05:59 . 2011-10-26 04:47 3912560 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-12-11 05:47 . 2011-12-11 05:47 -------- d-----w- c:\program files\Common Files\Java
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-12-05 00:10 . 2009-10-28 05:13 539984 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2011-11-10 22:33 . 2011-11-10 22:34 485576 ----a-w- c:\users\Chris\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Catalina Marketing Corp\UninstallCouponActivator.exe
2011-11-03 13:17 . 2011-06-03 05:33 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-24 20:29 . 2011-10-24 20:29 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-10-24 20:29 . 2011-10-24 20:29 69632 ----a-w- c:\windows\system32\QuickTime.qts
2011-10-24 15:16 . 2011-10-24 15:16 602112 ----a-w- c:\windows\system32\xvid.dll
2011-10-07 11:23 . 2011-10-07 11:23 230608 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2011-10-04 11:21 . 2011-10-04 11:21 16720 ----a-w- c:\windows\system32\drivers\AVGIDSShim.sys
2011-10-03 11:06 . 2010-04-17 21:40 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-09-29 16:03 . 2011-11-09 15:49 1290608 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-09-21 14:00 . 2011-09-23 10:11 7269712 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{C50543A1-15BE-41BD-962D-F0EB80A7ED3A}\mpengine.dll
2011-07-02 04:55 . 2009-10-29 20:47 9331400 ----a-w- c:\program files\Common Files\lpuninstall.exe
2011-03-18 17:53 . 2011-04-13 05:38 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{37153479-1976-43c3-a1ee-557513977b64}"= "c:\program files\Coupons.com\prxtbCoup.dll" [2011-05-09 176936]
.
[HKEY_CLASSES_ROOT\clsid\{37153479-1976-43c3-a1ee-557513977b64}]
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{37153479-1976-43c3-a1ee-557513977b64}]
2011-05-09 09:49 176936 ----a-w- c:\program files\Coupons.com\prxtbCoup.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{37153479-1976-43c3-a1ee-557513977b64}"= "c:\program files\Coupons.com\prxtbCoup.dll" [2011-05-09 176936]
.
[HKEY_CLASSES_ROOT\clsid\{37153479-1976-43c3-a1ee-557513977b64}]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{37153479-1976-43C3-A1EE-557513977B64}"= "c:\program files\Coupons.com\prxtbCoup.dll" [2011-05-09 176936]
.
[HKEY_CLASSES_ROOT\clsid\{37153479-1976-43c3-a1ee-557513977b64}]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\users\Chris\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\users\Chris\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\users\Chris\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Steam"="c:\program files\Steam\Steam.exe" [2011-08-02 1242448]
"HLBackupScheduler"="c:\program files\Verizon V CAST Media Manager\V CAST Backup Scheduler.exe" [2011-10-23 5013128]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMan"="SOUNDMAN.EXE" [2009-04-14 604704]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-08-31 1047208]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-09-07 37296]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"AdobeAAMUpdater-1.0"="c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2011-03-15 499608]
"SwitchBoard"="c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
"AdobeCS5.5ServiceManager"="c:\program files\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" [2011-01-12 1523360]
"AVG_TRAY"="c:\program files\AVG\AVG2012\avgtray.exe" [2011-12-03 2415456]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-11-02 59240]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-10-24 421888]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-08-31 1047208]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-12-08 421736]
.
c:\users\Theresa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Install LastPass FF RunOnce.lnk - c:\program files\Common Files\lpuninstall.exe [2009-10-29 9331400]
Install LastPass IE RunOnce.lnk - c:\program files\Common Files\lpuninstall.exe [2009-10-29 9331400]
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
c:\users\Chris\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Chris\AppData\Roaming\Dropbox\bin\Dropbox.exe [2011-5-25 24176560]
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG2012\avgrsx.exe /sync /restart
.
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx86.sys [2011-10-07 230608]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdix.sys [2011-07-11 295248]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2012\AVGIDSAgent.exe [2011-10-12 4433248]
R2 avgwd;AVG WatchDog;c:\program files\AVG\AVG2012\avgwdsvc.exe [2011-08-02 192776]
R2 FlipShareServer;FlipShare Server;c:\program files\Flip Video\FlipShareServer\FlipShareServer.exe [2010-12-15 1085440]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-06-15 136176]
R2 iPodDrv;iPodDrv;c:\windows\system32\drivers\iPodDrv.sys [2010-11-04 6656]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2009-09-27 240232]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\AVGIDSDriver.Sys [2011-07-11 134736]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\DRIVERS\AVGIDSFilter.Sys [2011-07-11 24272]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\DRIVERS\AVGIDSShim.Sys [2011-10-04 16720]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2010-06-15 136176]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-08-31 22216]
R3 SwitchBoard;Adobe SwitchBoard;c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-05-18 1343400]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x86.sys [2009-09-28 315392]
R4 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2011-08-31 366152]
S0 AVGIDSEH;AVGIDSEH;c:\windows\system32\DRIVERS\AVGIDSEH.Sys [2011-07-11 23120]
S0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx86.sys [2011-09-13 32592]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
getPlusHelper REG_MULTI_SZ getPlusHelper
.
Contents of the 'Scheduled Tasks' folder
.
2011-12-19 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-06-15 02:28]
.
2011-12-20 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-06-15 02:28]
.
2011-12-19 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1233806571-3919964089-654051692-1001Core.job
- c:\users\Chris\AppData\Local\Google\Update\GoogleUpdate.exe [2010-03-26 23:11]
.
2011-12-19 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1233806571-3919964089-654051692-1001UA.job
- c:\users\Chris\AppData\Local\Google\Update\GoogleUpdate.exe [2010-03-26 23:11]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = *.local
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: LastPass - file://c:\program files\LastPass\context.html?cmd=lastpass
IE: LastPass Fill Forms - file://c:\program files\LastPass\context.html?cmd=fillforms
TCP: DhcpNameServer = 208.67.222.222 208.67.220.220
TCP: Interfaces\{019F1C8C-513C-44EC-98ED-490CB62341B7}: NameServer = 67.217.18.29,24.56.133.69
FF - ProfilePath - c:\users\Chris\AppData\Roaming\Mozilla\Firefox\Profiles\meryvmok.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-AdobeBridge - (no file)
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Xanthic\{1246792F-C12E-81AE-FE96-35D2FC917677}*_]
"fr"="078C736F5B5548"
"lr"="078C6C455B5254"
DUMPHIVE0.003 (REGF)
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(1604)
c:\users\Chris\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
Completion time: 2011-12-19 20:26:36
ComboFix-quarantined-files.txt 2011-12-20 02:26
.
Pre-Run: 184,809,508,864 bytes free
Post-Run: 184,637,263,872 bytes free
.
- - End Of File - - 06453AC2DADC37EFE7B1924EF3DA6769

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:35 PM

Posted 20 December 2011 - 01:04 AM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 ercksn

ercksn
  • Topic Starter

  • Members
  • 15 posts
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  • Local time:10:35 AM

Posted 20 December 2011 - 01:31 AM

Should this be done in safe mode?

#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Gender:Male
  • Location:Puerto rico
  • Local time:12:35 PM

Posted 20 December 2011 - 02:01 AM

Normal mode if possible


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 ercksn

ercksn
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:10:35 AM

Posted 20 December 2011 - 02:12 AM

ComboFix 11-12-19.01 - Chris 12/20/2011 0:59.3.2 - x86 MINIMAL
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2048.1058 [GMT -6:00]
Running from: c:\users\Chris\Downloads\ComboFix.exe
Command switches used :: c:\users\Chris\Desktop\CFScript.txt
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((( Files Created from 2011-11-20 to 2011-12-20 )))))))))))))))))))))))))))))))
.
.
2011-12-20 07:06 . 2011-12-20 07:06 -------- d-----w- c:\users\Theresa\AppData\Local\temp
2011-12-20 07:06 . 2011-12-20 07:06 -------- d-----w- c:\users\Mcx1-NEPTUNE\AppData\Local\temp
2011-12-20 07:06 . 2011-12-20 07:06 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-12-19 10:46 . 2011-12-20 07:06 -------- d-----w- c:\users\Chris\AppData\Local\temp
2011-12-17 15:13 . 2011-12-17 15:13 -------- d-----w- c:\program files\iPod
2011-12-15 06:00 . 2011-11-24 04:25 2342912 ----a-w- c:\windows\system32\win32k.sys
2011-12-15 06:00 . 2011-11-05 04:26 2048 ----a-w- c:\windows\system32\tzres.dll
2011-12-15 06:00 . 2011-10-15 05:38 534528 ----a-w- c:\windows\system32\EncDec.dll
2011-12-15 05:59 . 2011-10-26 04:28 38912 ----a-w- c:\windows\system32\csrsrv.dll
2011-12-15 05:59 . 2011-10-26 04:47 3967856 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-12-15 05:59 . 2011-10-26 04:47 3912560 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-12-11 05:47 . 2011-12-11 05:47 -------- d-----w- c:\program files\Common Files\Java
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-12-05 00:10 . 2009-10-28 05:13 539984 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2011-11-10 22:33 . 2011-11-10 22:34 485576 ----a-w- c:\users\Chris\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Catalina Marketing Corp\UninstallCouponActivator.exe
2011-11-03 13:17 . 2011-06-03 05:33 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-24 20:29 . 2011-10-24 20:29 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-10-24 20:29 . 2011-10-24 20:29 69632 ----a-w- c:\windows\system32\QuickTime.qts
2011-10-24 15:16 . 2011-10-24 15:16 602112 ----a-w- c:\windows\system32\xvid.dll
2011-10-07 11:23 . 2011-10-07 11:23 230608 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2011-10-04 11:21 . 2011-10-04 11:21 16720 ----a-w- c:\windows\system32\drivers\AVGIDSShim.sys
2011-10-03 11:06 . 2010-04-17 21:40 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-09-29 16:03 . 2011-11-09 15:49 1290608 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-09-21 14:00 . 2011-09-23 10:11 7269712 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{C50543A1-15BE-41BD-962D-F0EB80A7ED3A}\mpengine.dll
2011-07-02 04:55 . 2009-10-29 20:47 9331400 ----a-w- c:\program files\Common Files\lpuninstall.exe
2011-03-18 17:53 . 2011-04-13 05:38 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{37153479-1976-43c3-a1ee-557513977b64}"= "c:\program files\Coupons.com\prxtbCoup.dll" [2011-05-09 176936]
.
[HKEY_CLASSES_ROOT\clsid\{37153479-1976-43c3-a1ee-557513977b64}]
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{37153479-1976-43c3-a1ee-557513977b64}]
2011-05-09 09:49 176936 ----a-w- c:\program files\Coupons.com\prxtbCoup.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{37153479-1976-43c3-a1ee-557513977b64}"= "c:\program files\Coupons.com\prxtbCoup.dll" [2011-05-09 176936]
.
[HKEY_CLASSES_ROOT\clsid\{37153479-1976-43c3-a1ee-557513977b64}]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{37153479-1976-43C3-A1EE-557513977B64}"= "c:\program files\Coupons.com\prxtbCoup.dll" [2011-05-09 176936]
.
[HKEY_CLASSES_ROOT\clsid\{37153479-1976-43c3-a1ee-557513977b64}]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\users\Chris\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\users\Chris\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\users\Chris\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Steam"="c:\program files\Steam\Steam.exe" [2011-08-02 1242448]
"HLBackupScheduler"="c:\program files\Verizon V CAST Media Manager\V CAST Backup Scheduler.exe" [2011-10-23 5013128]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMan"="SOUNDMAN.EXE" [2009-04-14 604704]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-08-31 1047208]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-09-07 37296]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"AdobeAAMUpdater-1.0"="c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2011-03-15 499608]
"SwitchBoard"="c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
"AdobeCS5.5ServiceManager"="c:\program files\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" [2011-01-12 1523360]
"AVG_TRAY"="c:\program files\AVG\AVG2012\avgtray.exe" [2011-12-03 2415456]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-11-02 59240]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-10-24 421888]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-08-31 1047208]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-12-08 421736]
.
c:\users\Theresa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Install LastPass FF RunOnce.lnk - c:\program files\Common Files\lpuninstall.exe [2009-10-29 9331400]
Install LastPass IE RunOnce.lnk - c:\program files\Common Files\lpuninstall.exe [2009-10-29 9331400]
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
c:\users\Chris\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Chris\AppData\Roaming\Dropbox\bin\Dropbox.exe [2011-5-25 24176560]
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG2012\avgrsx.exe /sync /restart
.
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx86.sys [2011-10-07 230608]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdix.sys [2011-07-11 295248]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2012\AVGIDSAgent.exe [2011-10-12 4433248]
R2 avgwd;AVG WatchDog;c:\program files\AVG\AVG2012\avgwdsvc.exe [2011-08-02 192776]
R2 FlipShareServer;FlipShare Server;c:\program files\Flip Video\FlipShareServer\FlipShareServer.exe [2010-12-15 1085440]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-06-15 136176]
R2 iPodDrv;iPodDrv;c:\windows\system32\drivers\iPodDrv.sys [2010-11-04 6656]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2009-09-27 240232]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\AVGIDSDriver.Sys [2011-07-11 134736]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\DRIVERS\AVGIDSFilter.Sys [2011-07-11 24272]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\DRIVERS\AVGIDSShim.Sys [2011-10-04 16720]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2010-06-15 136176]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-08-31 22216]
R3 SwitchBoard;Adobe SwitchBoard;c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-05-18 1343400]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x86.sys [2009-09-28 315392]
R4 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2011-08-31 366152]
S0 AVGIDSEH;AVGIDSEH;c:\windows\system32\DRIVERS\AVGIDSEH.Sys [2011-07-11 23120]
S0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx86.sys [2011-09-13 32592]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
getPlusHelper REG_MULTI_SZ getPlusHelper
.
Contents of the 'Scheduled Tasks' folder
.
2011-12-20 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-06-15 02:28]
.
2011-12-20 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-06-15 02:28]
.
2011-12-19 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1233806571-3919964089-654051692-1001Core.job
- c:\users\Chris\AppData\Local\Google\Update\GoogleUpdate.exe [2010-03-26 23:11]
.
2011-12-20 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1233806571-3919964089-654051692-1001UA.job
- c:\users\Chris\AppData\Local\Google\Update\GoogleUpdate.exe [2010-03-26 23:11]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = *.local
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: LastPass - file://c:\program files\LastPass\context.html?cmd=lastpass
IE: LastPass Fill Forms - file://c:\program files\LastPass\context.html?cmd=fillforms
TCP: DhcpNameServer = 208.67.222.222 208.67.220.220
TCP: Interfaces\{019F1C8C-513C-44EC-98ED-490CB62341B7}: NameServer = 67.217.18.29,24.56.133.69
FF - ProfilePath - c:\users\Chris\AppData\Roaming\Mozilla\Firefox\Profiles\meryvmok.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Xanthic\{1246792F-C12E-81AE-FE96-35D2FC917677}*_]
"fr"="078C736F5B5548"
"lr"="078C6C455B5254"
DUMPHIVE0.003 (REGF)
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(1484)
c:\users\Chris\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
Completion time: 2011-12-20 01:08:16
ComboFix-quarantined-files.txt 2011-12-20 07:08
ComboFix2.txt 2011-12-20 02:26
.
Pre-Run: 184,774,037,504 bytes free
Post-Run: 184,443,772,928 bytes free
.
- - End Of File - - 8B21236DB8EA66F47B2365F8146A9836

#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:35 PM

Posted 20 December 2011 - 02:32 AM

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.4.6
Java™ 6 Update 29


and click on remove

Update Adobe Reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be careful not to install anything to do with AskBar.
[/list]

Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 ercksn

ercksn
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:10:35 AM

Posted 20 December 2011 - 02:58 AM

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:57:39 AM, on 12/20/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Windows\explorer.exe
C:\Program Files\Mozilla Firefox 4.0 Beta 12\firefox.exe
C:\Program Files\Mozilla Firefox 4.0 Beta 12\plugin-container.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Coupons.com Toolbar - {37153479-1976-43c3-a1ee-557513977b64} - C:\Program Files\Coupons.com\prxtbCoup.dll
O2 - BHO: Coupons.com - {37153479-1976-43c3-a1ee-557513977b64} - C:\Program Files\Coupons.com\prxtbCoup.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll
O2 - BHO: dTPodcastBHO - {65134FDF-F8A5-4B3D-91D9-CDF273CFD578} - C:\Program Files\Common Files\doubleTwist\IEPodcastPlugin.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: LastPass Browser Helper Object - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:\Program Files\LastPass\LPBar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files\LastPass\LPBar.dll
O3 - Toolbar: Coupons.com Toolbar - {37153479-1976-43c3-a1ee-557513977b64} - C:\Program Files\Coupons.com\prxtbCoup.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [HLBackupScheduler] C:\Program Files\Verizon V CAST Media Manager\V CAST Backup Scheduler.exe
O4 - Startup: Dropbox.lnk = Chris\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: LastPass - file://C:\Program Files\LastPass\context.html?cmd=lastpass
O8 - Extra context menu item: LastPass Fill Forms - file://C:\Program Files\LastPass\context.html?cmd=fillforms
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files\LastPass\LPBar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{019F1C8C-513C-44EC-98ED-490CB62341B7}: NameServer = 67.217.18.29,24.56.133.69
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FlipShare Service - Unknown owner - C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
O23 - Service: FlipShare Server (FlipShareServer) - Unknown owner - C:\Program Files\Flip Video\FlipShareServer\FlipShareServer.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

--
End of file - 7876 bytes

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8346

Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421

12/10/2011 3:53:41 AM
mbam-log-2011-12-10 (03-53-38).txt

Scan type: Quick scan
Objects scanned: 200696
Time elapsed: 6 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{96AFBE69-C3B0-4b00-8578-D933D2896EE2} (TrojanProxy.Agent) -> No action taken.
HKEY_CLASSES_ROOT\sp (TrojanProxy.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SPService (TrojanProxy.Agent) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#14 gringo_pr

gringo_pr

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Posted 20 December 2011 - 03:21 AM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
      O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
      O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
      O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
      O4 - HKLM\..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
      O4 - Startup: Dropbox.lnk = Chris\AppData\Roaming\Dropbox\bin\Dropbox.exe
      O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the ActiveX control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#15 ercksn

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Posted 20 December 2011 - 03:10 PM

This is the log.
ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK

This is the scan results.
C:\Windows\System32\drivers\tdx.sys a variant of Win32/Rootkit.Kryptik.GG trojan
F:\Users\Neptune\AppData\Local\Temp\NERO1004803\unit_app_75\Toolbar.exe Win32/Toolbar.AskSBar application




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