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Lost internet access while dealing with XP spyware virus

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#1 Prothico


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Posted 16 December 2011 - 12:37 PM

I tried to remove anti-spyware 2012 from my computer by using a series of system restores and running malwarebytes and combofix. I am now unable to connect to the internet though all signs of the anti-spyware virus are gone and when I showed all hidden files, all the renamed virus files were deleted.

when I went to enable my firewalls previous settings, I recieved the following message:
Windows Firewall settings cannot be displayed because the associated service not running. Do you want to start the Windows Firewall/Internet Connection Sharing (ICS) service? (yes/no)

I clicked yes and the follwing message appeared:
Starting the Windows Firewall//Internet Connection Sharing (ICS) service.....
Windows cannot start the Windows Firewall//Internet Connection Sharing (ICS) Service.

I have already restored the default settings to internet explorer.

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#2 Queen-Evie


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Posted 16 December 2011 - 01:45 PM

Your issue has been reported to someone who can help you. Please be patient as you wait for a reply.

For future reference:

Please note the message text in blue at the top of the Am I infected? What do I do? forum.

ComboFix is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for general public or personal use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.

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