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Ping.exe


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#1 obanskota

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Posted 16 December 2011 - 01:14 AM

Hi guys, I've been searching the forums for answers but i don't think any of the answers apply to me.
So what happened was my dad downloaded that rogue win7 anti virus software, and it didnt let me do anything on his account
However, I was still able to access my account; which happened to be the administrator in the account.
So I deleted his user account and did a virus scan both with AVG and Malwarebytes and got a few hits.
I took it out, but i still have PING.EXE on my computer taking up a lot of CPU and slowing down my internet, and I'm not sure how I can remove it!

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#2 Broni

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Posted 16 December 2011 - 10:03 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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