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Can't access search engines


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10 replies to this topic

#1 PTSCrusier

PTSCrusier

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:12:59 PM

Posted 16 December 2011 - 12:59 AM

Hi I was referred from Am I Infected
http://www.bleepingcomputer.com/forums/topic432684.html

Recently, I have been unable to access search engines like Google and Bing. I figured that it was finally time to make the switch to a different browser (been using IE on this machine) and also have tried to access google.com/chrome to pick up the Chrome browser. That site is also blocked. When I say blocked, I mean that these websites state "that the address is not valid" even though I am very sure that they are correct and that the sites are working. With these sites and their other links not working I felt I had a larger problem.

To try to counter the problem I have ran a full scan on MalwareBytes w/ updated definitions that yielded no results. Also, I have ran the TDSS Killer as following the Google Redirect virus link on your website (I did some searching) that found nothing major. After reading some threads with similar problems I ran into the task of possibly running the ComboFix program. I was a bit nervous to do this so I just held off and figured I would see if anyone had quick advice for me on my next steps.

I am running Windows 7 32 bit. Thanks for any help in advanced!

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_22
Run by Katie at 0:12:15 on 2011-12-16
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.1022.434 [GMT -5:00]
.
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\ibmpmsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\McAfee Security Scan\1.0.150\SSScheduler.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.aol.com/?src=aim&ncid=snsusaimc00000001
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYAMABLAE0AQwAtAEUAOQBWAFUAVwAtAEUAVwAwAFYAQQAtAFUAVQAzAFgATAAtAEYARQBXADkANwA"&"inst=NwA3AC0AMQAxADIANgA0ADQANgAwADAANwAtAEIAMgAtAEYAUAA5ACsANQAtAFQAQgA5ACsAMgAtAEYATAArADkALQBYAE8AMwA2ACsAMQAtAEYAOQBNADcAQwArADUALQBGADkATQAxADAAQgArADEALQBYAE8AOQArADEALQBGADkATQAyACsAMQAtAEQARABUACsAMAAtAEQARAA5ADAARgArADEALQBTAFQAOQAwAEYAQQBQAFAAKwAxAC0AVgBPAFAAOQArADEA"&"prod=90"&"ver=9.0.894
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\1.0.150\SSScheduler.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~1\office12\ONBttnIE.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
TCP: DhcpNameServer = 75.75.76.76 75.75.75.75
TCP: Interfaces\{A0C3BB08-D9F5-499B-A608-A4D506E8E6EB} : DhcpNameServer = 75.75.76.76 75.75.75.75
TCP: Interfaces\{A0C3BB08-D9F5-499B-A608-A4D506E8E6EB}\34963736F61393333343 : DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{A0C3BB08-D9F5-499B-A608-A4D506E8E6EB}\D434E405 : DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{C0555312-075E-4B37-84F9-36D61E99A15D} : DhcpNameServer = 209.18.47.61 209.18.47.62
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
Hosts: 95.64.61.141 www.google.com
Hosts: 95.64.61.142 www.bing.com
.
============= SERVICES / DRIVERS ===============
.
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
R3 NETw2v32;Intel® PRO/Wireless 2915ABG Network Connection Driver for Windows Vista;c:\windows\system32\drivers\NETw2v32.sys [2007-3-7 2595840]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-13 207360]
S3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
S3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-13 661504]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-3-6 1343400]
.
=============== Created Last 30 ================
.
2011-12-15 22:03:24 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2011-12-15 22:03:24 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-12-15 20:05:15 1285488 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-12-15 20:05:04 981504 ----a-w- c:\windows\system32\wininet.dll
2011-12-15 20:05:00 860672 ----a-w- c:\program files\internet explorer\iedvtool.dll
2011-12-15 20:03:55 2340352 ----a-w- c:\windows\system32\win32k.sys
2011-12-15 20:03:49 75776 ----a-w- c:\windows\system32\psisrndr.ax
2011-12-15 20:03:49 72704 ----a-w- c:\windows\system32\Mpeg2Data.ax
2011-12-15 20:03:49 59904 ----a-w- c:\windows\system32\MSDvbNP.ax
2011-12-15 20:03:49 465408 ----a-w- c:\windows\system32\psisdecd.dll
2011-12-15 20:03:49 204288 ----a-w- c:\windows\system32\MSNP.ax
2011-12-15 20:03:44 6144 ----a-w- c:\program files\internet explorer\iecompat.dll
2011-12-15 20:03:35 2048 ----a-w- c:\windows\system32\tzres.dll
2011-12-15 20:02:39 571904 ----a-w- c:\windows\system32\oleaut32.dll
2011-12-15 20:02:38 233472 ----a-w- c:\windows\system32\oleacc.dll
2011-12-15 20:02:32 534528 ----a-w- c:\windows\system32\EncDec.dll
2011-12-15 20:02:23 38912 ----a-w- c:\windows\system32\csrsrv.dll
2011-12-15 20:01:07 3957104 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-12-15 20:01:07 3901808 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-12-15 19:42:58 -------- d-----w- c:\program files\CCleaner
.
==================== Find3M ====================
.
2011-11-05 04:34:15 44544 ----a-w- c:\windows\system32\licmgr10.dll
2011-11-05 03:28:41 386048 ----a-w- c:\windows\system32\html.iec
2011-11-05 02:55:38 1638912 ----a-w- c:\windows\system32\mshtml.tlb
.
============= FINISH: 0:14:56.31 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:59 PM

Posted 18 December 2011 - 04:09 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 PTSCrusier

PTSCrusier
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:12:59 PM

Posted 18 December 2011 - 09:50 PM

After running ComboFix, search engines are accessible now. I will keep checking the thread though incase there are any other things I need to do. Thanks for the assistance!

ComboFix 11-12-18.02 - Katie 12/18/2011 21:28:04.1.1 - x86
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.1022.343 [GMT -5:00]
Running from: c:\users\Katie\Desktop\ComboFix.exe
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\Tarma Installer
c:\programdata\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\_Setup.dll
c:\programdata\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\_Setupx.dll
c:\programdata\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\Setup.dat
c:\programdata\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\Setup.exe
c:\programdata\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\Setup.ico
.
.
((((((((((((((((((((((((( Files Created from 2011-11-19 to 2011-12-19 )))))))))))))))))))))))))))))))
.
.
2011-12-19 02:38 . 2011-12-19 02:38 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-12-19 02:24 . 2011-12-19 02:24 56200 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{01203C54-9EA8-4042-9B50-50BFEF72B4E1}\offreg.dll
2011-12-19 02:23 . 2011-11-30 07:21 6823496 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{01203C54-9EA8-4042-9B50-50BFEF72B4E1}\mpengine.dll
2011-12-17 04:50 . 2011-12-17 04:50 -------- d-----w- c:\program files\Microsoft Silverlight
2011-12-15 22:03 . 2011-12-15 22:07 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2011-12-15 22:03 . 2011-12-15 22:04 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-12-15 20:05 . 2011-09-29 15:43 1285488 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-12-15 20:05 . 2011-11-05 04:35 981504 ----a-w- c:\windows\system32\wininet.dll
2011-12-15 20:05 . 2011-11-05 04:33 860672 ----a-w- c:\program files\Internet Explorer\iedvtool.dll
2011-12-15 20:03 . 2011-11-24 04:23 2340352 ----a-w- c:\windows\system32\win32k.sys
2011-12-15 20:03 . 2011-08-17 04:26 465408 ----a-w- c:\windows\system32\psisdecd.dll
2011-12-15 20:03 . 2011-08-17 04:22 75776 ----a-w- c:\windows\system32\psisrndr.ax
2011-12-15 20:03 . 2011-08-17 04:22 72704 ----a-w- c:\windows\system32\Mpeg2Data.ax
2011-12-15 20:03 . 2011-08-17 04:22 59904 ----a-w- c:\windows\system32\MSDvbNP.ax
2011-12-15 20:03 . 2011-08-17 04:22 204288 ----a-w- c:\windows\system32\MSNP.ax
2011-12-15 20:03 . 2011-08-15 04:25 6144 ----a-w- c:\program files\Internet Explorer\iecompat.dll
2011-12-15 20:03 . 2011-11-05 04:30 2048 ----a-w- c:\windows\system32\tzres.dll
2011-12-15 20:02 . 2011-08-27 04:43 571904 ----a-w- c:\windows\system32\oleaut32.dll
2011-12-15 20:02 . 2011-08-27 04:43 233472 ----a-w- c:\windows\system32\oleacc.dll
2011-12-15 20:02 . 2011-10-15 05:48 534528 ----a-w- c:\windows\system32\EncDec.dll
2011-12-15 20:02 . 2011-10-26 04:25 38912 ----a-w- c:\windows\system32\csrsrv.dll
2011-12-15 20:01 . 2011-10-26 04:42 3901808 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-12-15 20:01 . 2011-10-26 04:42 3957104 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-12-15 19:42 . 2011-12-15 19:43 -------- d-----w- c:\program files\CCleaner
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-15 19:29 . 2009-10-28 01:07 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-11-21 04:04 . 2011-12-17 05:00 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2005-05-20 925696]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-12-13 421160]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"AvgUninstallURL"="start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYAMABLAE0AQwAtAEUAOQBWAFUAVwAtAEUAVwAwAFYAQQAtAFUAVQAzAFgATAAtAEYARQBXADkANwA&inst=NwA3AC0AMQAxADIANgA0ADQANgAwADAANwAtAEIAMgAtAEYAUAA5ACsANQAtAFQAQgA5ACsAMgAtAEYATAArADkALQBYAE8AMwA2ACsAMQAtAEYAOQBNADcAQwArADUALQBGADkATQAxADAAQgArADEALQBYAE8AOQArADEALQBGADkATQAyACsAMQAtAEQARABUACsAMAAtAEQARAA5ADAARgArADEALQBTAFQAOQAwAEYAQQBQAFAAKwAxAC0AVgBPAFAAOQArADEA&prod=90&ver=9.0.894" [?]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan.lnk - c:\program files\McAfee Security Scan\1.0.150\SSScheduler.exe [2009-7-27 199184]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer]
@="Service"
.
R0 irab;irab;c:\windows\System32\drivers\vggo.sys [x]
R3 dc3d;MS Hardware Device Detection Driver (HID);c:\windows\system32\DRIVERS\dc3d.sys [2009-11-04 17408]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL3.SYS [2009-07-13 207360]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV3.SYS [2009-07-13 980992]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT3.SYS [2009-07-13 661504]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-03-06 1343400]
R4 sptd;sptd;c:\windows\System32\Drivers\sptd.sys [2009-10-28 721904]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
S3 NETw2v32;Intel® PRO/Wireless 2915ABG Network Connection Driver for Windows Vista;c:\windows\system32\DRIVERS\NETw2v32.sys [2007-03-07 2595840]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
WindowsMobile REG_MULTI_SZ wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.aol.com/?src=aim&ncid=snsusaimc00000001
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 75.75.76.76 75.75.75.75
FF - ProfilePath - c:\users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\pjcyv2rc.default\
FF - prefs.js: browser.search.defaulturl - hxxp://aim.search.aol.com/search/search?query={searchTerms}&invocationType=tb50-ff-aim-chromesbox-en-us
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.search.yahoo.com/?fr=w3i&type=W3i_SP,205,0_0,StartPage,20110732,16900,0,16,0
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50-ff-aim-ab-en-us&query=
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(yahoo.ytff.general.dontshowhpoffer, true
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-{889DF117-14D1-44EE-9F31-C5FB5D47F68B} - c:\progra~2\TARMAI~1\{889DF~1\Setup.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2011-12-18 21:46:44
ComboFix-quarantined-files.txt 2011-12-19 02:46
.
Pre-Run: 44,898,295,808 bytes free
Post-Run: 46,744,772,608 bytes free
.
- - End Of File - - A3E25E8E2897A807B9B9FD72419FF239

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 18 December 2011 - 09:57 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 PTSCrusier

PTSCrusier
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  • Members
  • 8 posts
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  • Local time:12:59 PM

Posted 19 December 2011 - 01:57 PM

Computer is still seems good and is running good. Log is below.

ComboFix 11-12-18.02 - Katie 12/19/2011 13:17:04.2.1 - x86
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.1022.493 [GMT -5:00]
Running from: c:\users\Katie\Desktop\ComboFix.exe
Command switches used :: c:\users\Katie\Desktop\CFScript.txt
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2011-11-19 to 2011-12-19 )))))))))))))))))))))))))))))))
.
.
2011-12-19 18:47 . 2011-12-19 18:47 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-12-19 18:19 . 2011-12-19 18:19 56200 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{01203C54-9EA8-4042-9B50-50BFEF72B4E1}\offreg.dll
2011-12-19 02:23 . 2011-11-30 07:21 6823496 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{01203C54-9EA8-4042-9B50-50BFEF72B4E1}\mpengine.dll
2011-12-17 04:50 . 2011-12-17 04:50 -------- d-----w- c:\program files\Microsoft Silverlight
2011-12-15 22:03 . 2011-12-15 22:07 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2011-12-15 22:03 . 2011-12-15 22:04 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-12-15 20:05 . 2011-09-29 15:43 1285488 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-12-15 20:05 . 2011-11-05 04:35 981504 ----a-w- c:\windows\system32\wininet.dll
2011-12-15 20:05 . 2011-11-05 04:33 860672 ----a-w- c:\program files\Internet Explorer\iedvtool.dll
2011-12-15 20:03 . 2011-11-24 04:23 2340352 ----a-w- c:\windows\system32\win32k.sys
2011-12-15 20:03 . 2011-08-17 04:26 465408 ----a-w- c:\windows\system32\psisdecd.dll
2011-12-15 20:03 . 2011-08-17 04:22 75776 ----a-w- c:\windows\system32\psisrndr.ax
2011-12-15 20:03 . 2011-08-17 04:22 72704 ----a-w- c:\windows\system32\Mpeg2Data.ax
2011-12-15 20:03 . 2011-08-17 04:22 59904 ----a-w- c:\windows\system32\MSDvbNP.ax
2011-12-15 20:03 . 2011-08-17 04:22 204288 ----a-w- c:\windows\system32\MSNP.ax
2011-12-15 20:03 . 2011-08-15 04:25 6144 ----a-w- c:\program files\Internet Explorer\iecompat.dll
2011-12-15 20:03 . 2011-11-05 04:30 2048 ----a-w- c:\windows\system32\tzres.dll
2011-12-15 20:02 . 2011-08-27 04:43 571904 ----a-w- c:\windows\system32\oleaut32.dll
2011-12-15 20:02 . 2011-08-27 04:43 233472 ----a-w- c:\windows\system32\oleacc.dll
2011-12-15 20:02 . 2011-10-15 05:48 534528 ----a-w- c:\windows\system32\EncDec.dll
2011-12-15 20:02 . 2011-10-26 04:25 38912 ----a-w- c:\windows\system32\csrsrv.dll
2011-12-15 20:01 . 2011-10-26 04:42 3901808 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-12-15 20:01 . 2011-10-26 04:42 3957104 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-12-15 19:42 . 2011-12-15 19:43 -------- d-----w- c:\program files\CCleaner
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-15 19:29 . 2009-10-28 01:07 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-11-21 04:04 . 2011-12-17 05:00 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2005-05-20 925696]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-12-13 421160]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"AvgUninstallURL"="start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYAMABLAE0AQwAtAEUAOQBWAFUAVwAtAEUAVwAwAFYAQQAtAFUAVQAzAFgATAAtAEYARQBXADkANwA&inst=NwA3AC0AMQAxADIANgA0ADQANgAwADAANwAtAEIAMgAtAEYAUAA5ACsANQAtAFQAQgA5ACsAMgAtAEYATAArADkALQBYAE8AMwA2ACsAMQAtAEYAOQBNADcAQwArADUALQBGADkATQAxADAAQgArADEALQBYAE8AOQArADEALQBGADkATQAyACsAMQAtAEQARABUACsAMAAtAEQARAA5ADAARgArADEALQBTAFQAOQAwAEYAQQBQAFAAKwAxAC0AVgBPAFAAOQArADEA&prod=90&ver=9.0.894" [?]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan.lnk - c:\program files\McAfee Security Scan\1.0.150\SSScheduler.exe [2009-7-27 199184]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer]
@="Service"
.
R0 irab;irab;c:\windows\System32\drivers\vggo.sys [x]
R3 dc3d;MS Hardware Device Detection Driver (HID);c:\windows\system32\DRIVERS\dc3d.sys [2009-11-04 17408]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL3.SYS [2009-07-13 207360]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV3.SYS [2009-07-13 980992]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT3.SYS [2009-07-13 661504]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-03-06 1343400]
R4 sptd;sptd;c:\windows\System32\Drivers\sptd.sys [2009-10-28 721904]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
S3 NETw2v32;Intel® PRO/Wireless 2915ABG Network Connection Driver for Windows Vista;c:\windows\system32\DRIVERS\NETw2v32.sys [2007-03-07 2595840]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
WindowsMobile REG_MULTI_SZ wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.aol.com/?src=aim&ncid=snsusaimc00000001
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 75.75.76.76 75.75.75.75
FF - ProfilePath - c:\users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\pjcyv2rc.default\
FF - prefs.js: browser.search.defaulturl - hxxp://aim.search.aol.com/search/search?query={searchTerms}&invocationType=tb50-ff-aim-chromesbox-en-us
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.search.yahoo.com/?fr=w3i&type=W3i_SP,205,0_0,StartPage,20110732,16900,0,16,0
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50-ff-aim-ab-en-us&query=
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(yahoo.ytff.general.dontshowhpoffer, true
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2011-12-19 13:55:41
ComboFix-quarantined-files.txt 2011-12-19 18:55
ComboFix2.txt 2011-12-19 02:46
.
Pre-Run: 46,542,561,280 bytes free
Post-Run: 46,505,803,776 bytes free
.
- - End Of File - - 74AB2AEC21C87FFAA5DFAA7D8117E118

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 19 December 2011 - 03:22 PM

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.2
Java™ 6 Update 22


and click on remove

Update Adobe Reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be careful not to install anything to do with AskBar.
[/list]

Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 PTSCrusier

PTSCrusier
  • Topic Starter

  • Members
  • 8 posts
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  •  
  • Local time:12:59 PM

Posted 19 December 2011 - 05:27 PM

Computer still seems good. Logs are below.

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8399

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

12/19/2011 5:23:34 PM
mbam-log-2011-12-19 (17-23-33).txt

Scan type: Quick scan
Objects scanned: 162117
Time elapsed: 6 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:27:19 PM, on 12/19/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16912)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYAMABLAE0AQwAtAEUAOQBWAFUAVwAtAEUAVwAwAFYAQQAtAFUAVQAzAFgATAAtAEYARQBXADkANwA"&"inst=NwA3AC0AMQAxADIANgA0ADQANgAwADAANwAtAEIAMgAtAEYAUAA5ACsANQAtAFQAQgA5ACsAMgAtAEYATAArADkALQBYAE8AMwA2ACsAMQAtAEYAOQBNADcAQwArADUALQBGADkATQAxADAAQgArADEALQBYAE8AOQArADEALQBGADkATQAyACsAMQAtAEQARABUACsAMAAtAEQARAA5ADAARgArADEALQBTAFQAOQAwAEYAQQBQAFAAKwAxAC0AVgBPAFAAOQArADEA"&"prod=90"&"ver=9.0.894
O4 - Global Startup: McAfee Security Scan.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\Windows\system32\ibmpmsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 4621 bytes

#8 gringo_pr

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Posted 19 December 2011 - 11:31 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)



NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the ActiveX control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#9 PTSCrusier

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Posted 20 December 2011 - 08:05 PM

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.7600.16385 (win7_rtm.090713-1255)
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=86ca006c59b6e7488801f82281571718
# end=stopped
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2011-12-20 09:57:04
# local_time=2011-12-20 04:57:04 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=6.1.7600 NT
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=1024 16777215 100 0 66785679 66785679 0 0
# compatibility_mode=5893 16776573 100 94 0 75957099 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=132997
# found=2
# cleaned=2
# scan_time=5919
C:\Qoobox\Quarantine\C\ProgramData\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\_Setupx.dll.vir a variant of Win32/Adware.Yontoo.B application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GUAZBU2Q\36ddc[1].pdf JS/Exploit.Pdfka.PDM.Gen trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
esets_scanner_update returned -1 esets_gle=53251
# version=7
# iexplore.exe=8.00.7600.16385 (win7_rtm.090713-1255)
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=86ca006c59b6e7488801f82281571718
# end=stopped
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2011-12-20 09:58:31
# local_time=2011-12-20 04:58:31 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=6.1.7600 NT
# compatibility_mode=512 16777215 100 0 1941 1941 0 0
# compatibility_mode=1024 16777215 100 0 66791676 66791676 0 0
# compatibility_mode=5893 16776573 100 94 0 75963096 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=138
# found=0
# cleaned=0
# scan_time=7
esets_scanner_update returned -1 esets_gle=53251
# version=7
# iexplore.exe=8.00.7600.16385 (win7_rtm.090713-1255)
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=86ca006c59b6e7488801f82281571718
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-12-21 12:38:26
# local_time=2011-12-20 07:38:26 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=6.1.7600 NT
# compatibility_mode=512 16777215 100 0 1996 1996 0 0
# compatibility_mode=1024 16777215 100 0 66791731 66791731 0 0
# compatibility_mode=5893 16776573 100 94 0 75963151 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=133025
# found=0
# cleaned=0
# scan_time=9547

#10 gringo_pr

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Posted 20 December 2011 - 09:15 PM

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 gringo_pr

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Posted 23 December 2011 - 11:39 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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