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After combofix I get network internal error


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2 replies to this topic

#1 dave_r

dave_r

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  • 1 posts
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  • Local time:04:29 AM

Posted 15 December 2011 - 07:16 PM

Hi, my apologies as I don't think I'm following protocol exactly. Unfortunately I was doing some remote troubleshooting and won't get my hands on the computer till tomorrow. I was hoping to get a head start with any help someone may be willing to offer. The computer got some malware. I ran combofix and then after it completed, my ethernet card stopped working properly. I'm seeing internal error when I use ipconfig. Below are the logs for combofix. Thanks for your help

Run 1:
ComboFix 11-12-15.02 - nick 12/15/2011 17:34:25.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1981.1659 [GMT -5:00]
Running from: c:\documents and settings\nick\Desktop\ComboFix.exe
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\All Users\Application Data\TEMP
c:\documents and settings\nick\System
c:\documents and settings\nick\System\win_qs8.jqx
c:\windows\$NtUninstallKB21922$\1978424383
c:\windows\$NtUninstallKB21922$\336282025\@
c:\windows\$NtUninstallKB21922$\336282025\bckfg.tmp
c:\windows\$NtUninstallKB21922$\336282025\cfg.ini
c:\windows\$NtUninstallKB21922$\336282025\Desktop.ini
c:\windows\$NtUninstallKB21922$\336282025\keywords
c:\windows\$NtUninstallKB21922$\336282025\kwrd.dll
c:\windows\$NtUninstallKB21922$\336282025\L\wxpeedkf
c:\windows\$NtUninstallKB21922$\336282025\lsflt7.ver
c:\windows\$NtUninstallKB21922$\336282025\U\00000001.@
c:\windows\$NtUninstallKB21922$\336282025\U\00000002.@
c:\windows\$NtUninstallKB21922$\336282025\U\00000004.@
c:\windows\$NtUninstallKB21922$\336282025\U\80000000.@
c:\windows\$NtUninstallKB21922$\336282025\U\80000004.@
c:\windows\$NtUninstallKB21922$\336282025\U\80000032.@
c:\windows\CSC\d6
c:\windows\$NtUninstallKB21922$ . . . . Failed to delete
.
.
((((((((((((((((((((((((( Files Created from 2011-11-15 to 2011-12-15 )))))))))))))))))))))))))))))))
.
.
2011-12-15 22:23 . 2011-12-15 22:23 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache
2011-12-15 21:35 . 2011-12-15 21:35 -------- d-----w- c:\program files\Common Files\Java
2011-12-15 21:23 . 2011-12-15 21:23 -------- d-----w- c:\documents and settings\nick\Application Data\.clamwin
2011-12-15 21:23 . 2011-12-15 21:23 -------- d-----w- c:\program files\ClamWin
2011-12-15 21:23 . 2011-12-15 21:23 -------- d-----w- c:\documents and settings\All Users\.clamwin
2011-12-15 18:09 . 2011-12-15 18:09 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache
2011-11-16 19:42 . 1995-04-19 05:00 92208 ----a-w- c:\windows\system\WING.DLL
2011-11-16 19:42 . 1995-04-19 05:00 6736 ----a-w- c:\windows\system\WINGDIB.DRV
2011-11-16 19:42 . 1995-04-19 05:00 27136 ----a-w- c:\windows\system\WAVMIX16.DLL
2011-11-16 19:42 . 1995-04-19 05:00 188960 ----a-w- c:\windows\system\WINGDE.DLL
2011-11-16 19:42 . 1995-04-19 05:00 12800 ----a-w- c:\windows\system\WING32.DLL
2011-11-16 19:42 . 2011-11-16 20:11 -------- d-----w- C:\SIMTOWER
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-10 10:54 . 2011-06-24 18:44 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-11-10 08:27 . 2011-06-24 18:44 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-11-01 14:17 . 2003-03-19 01:14 499712 ----a-w- c:\windows\system32\msvcp71.dll
2011-11-01 14:17 . 2003-02-21 09:42 348160 ----a-w- c:\windows\system32\msvcr71.dll
2011-10-10 14:22 . 2009-11-20 02:20 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-09-28 07:06 . 2008-04-14 12:00 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-26 15:41 . 2008-07-30 00:59 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 15:41 . 2008-04-14 12:00 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 15:41 . 2008-04-14 12:00 20480 ----a-w- c:\windows\system32\oleaccrc.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Aim"="c:\program files\AIM\aim.exe" [2011-05-03 4321112]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-03-11 141336]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-03-11 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-03-11 142872]
"RTHDCPL"="RTHDCPL.EXE" [2009-02-03 18085888]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2008-06-08 236016]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-01-25 421160]
"Intuit SyncManager"="c:\program files\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2011-06-14 1527128]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-09-07 37296]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"TkBellExe"="c:\program files\Real\RealPlayer\update\realsched.exe" [2011-11-01 273528]
"ClamWin"="c:\program files\ClamWin\bin\ClamTray.exe" [2011-10-23 86016]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"AvgUninstallURL"="start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYASwBQAEMAQgAtADYAQgBXAEYATQAtAFQAUgBMAFEAUgAtAEIAUgBVAEgAUAAtAEMAUAA4ADYARwA&inst=NwA3AC0ANAAyADIAMAAxADIAMgAyADQALQBGAFAAOQArADYALQBCAEEAUgA5AEcAKwAxAC0AVABCADkAKwAyAC0ARgBMACsAOQAtAFgATwAzADYAKwAxAC0ARgA5AE0ANwBDACsANQAtAEYAOQBNADEAMABCACsAMQAtAFgATwA5ACsAMQAtAEYAOQBNADIAKwAxAC0AQwBJAFAAKwAyAC0ARABEAFQAKwAyADMANwAyADEALQBEAEQAOQAwAEYAKwAxAC0AUwBUADkAMABGAEEAUABQACsAMQAtAEYAOQAwAE0AMQAyAEEAVAArADMALQBGADkAMABNADEAMgBBACsAMQAtAEYAOQAwAE0AMQAyAEEAQgArADEALQBVADkANQArADEALQBGADkAMABNADEAMgBBAFQAQgBOACsAMQAtAEYAVQBJACsAMgA&prod=90&ver=9.0.894" [?]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Intuit Data Protect.lnk - c:\program files\Common Files\Intuit\DataProtect\IntuitDataProtect.exe [2011-3-1 5828952]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
Nikon Monitor.lnk - c:\program files\Common Files\Nikon\Monitor\NkMonitor.exe [2007-10-18 479232]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2011-7-6 1156968]
QuickBooks Web Connector.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBWebConnector\QBWebConnector.exe [2009-2-9 300328]
QuickBooks_Standard_21.lnk - c:\program files\Intuit\QuickBooks Enterprise Solutions 9.0\QBW32.EXE [2011-7-6 1178984]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BrStsWnd]
2009-06-11 14:17 3618104 ------w- c:\program files\Brownie\BrStsWnd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM]
2006-09-11 09:40 218032 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 10:42 1695232 ------w- c:\program files\Messenger\msmsgs.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Documents and Settings\\nick\\Application Data\\Macromedia\\Flash Player\\www.macromedia.com\\bin\\octoshape\\octoshape.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Intuit\\QuickBooks Enterprise Solutions 9.0\\QBDBMgrN.exe"=
"c:\\Program Files\\Password Solutions\\Office Password Recovery PRO\\OfficePasswordRecoveryPRO.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:*:Disabled:@xpsp2res.dll,-22009
"3392:TCP"= 3392:TCP:RDP
.
R2 QBVSS;QBIDPService;c:\program files\Common Files\Intuit\DataProtect\QBIDPService.exe [6/30/2011 12:25 PM 1248256]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [11/19/2009 9:30 PM 109568]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [8/27/2011 9:25 AM 136176]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [11/19/2009 9:32 PM 1684736]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [8/27/2011 9:25 AM 136176]
.
Contents of the 'Scheduled Tasks' folder
.
2011-12-15 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-08-27 14:24]
.
2011-12-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-08-27 14:24]
.
2011-12-15 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1004336348-2025429265-1801674531-1003Core.job
- c:\documents and settings\Nick Roberge\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-11-20 03:05]
.
2011-12-15 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1004336348-2025429265-1801674531-1003UA.job
- c:\documents and settings\Nick Roberge\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-11-20 03:05]
.
2011-12-15 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-1347879967-2690046440-3084396489-1014.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2011-09-27 17:40]
.
2011-12-15 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-1347879967-2690046440-3084396489-1014.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2011-09-27 17:40]
.
2011-12-15 c:\windows\Tasks\SDMsgUpdate (TE).job
- c:\progra~1\SMARTD~1\Messages\SDNotify.exe [2011-01-03 17:29]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uInternet Settings,ProxyOverride = *.local
IE: &Google Search - c:\program files\Google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\Google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\Google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\Google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\Google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\Google\GoogleToolbar1.dll/cmtrans.html
TCP: DhcpNameServer = 8.8.8.8 8.8.4.4
FF - ProfilePath - c:\documents and settings\nick\Application Data\Mozilla\Firefox\Profiles\1guip6ul.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
.
- - - - ORPHANS REMOVED - - - -
.
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-12-15 17:47
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(1792)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
c:\windows\system32\igfxsrvc.exe
c:\windows\RTHDCPL.EXE
c:\program files\Intuit\QuickBooks Enterprise Solutions 9.0\qbhelp.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2011-12-15 17:49:48 - machine was rebooted
ComboFix-quarantined-files.txt 2011-12-15 22:49
.
Pre-Run: 137,306,730,496 bytes free
Post-Run: 139,006,492,672 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - 1FFB5DC9B1A65D84543669CD8660E77B


Run 2:
ComboFix 11-12-15.02 - nick 12/15/2011 18:45:43.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1981.1389 [GMT -5:00]
Running from: c:\documents and settings\nick\Desktop\ComboFix.exe
Command switches used :: \uninstall
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\CSC\d6
.
.
((((((((((((((((((((((((( Files Created from 2011-11-15 to 2011-12-15 )))))))))))))))))))))))))))))))
.
.
2011-12-15 22:23 . 2011-12-15 22:23 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache
2011-12-15 21:35 . 2011-12-15 21:35 -------- d-----w- c:\program files\Common Files\Java
2011-12-15 21:23 . 2011-12-15 21:23 -------- d-----w- c:\documents and settings\nick\Application Data\.clamwin
2011-12-15 21:23 . 2011-12-15 21:23 -------- d-----w- c:\program files\ClamWin
2011-12-15 21:23 . 2011-12-15 21:23 -------- d-----w- c:\documents and settings\All Users\.clamwin
2011-12-15 18:09 . 2011-12-15 18:09 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache
2011-11-16 19:42 . 1995-04-19 05:00 92208 ----a-w- c:\windows\system\WING.DLL
2011-11-16 19:42 . 1995-04-19 05:00 6736 ----a-w- c:\windows\system\WINGDIB.DRV
2011-11-16 19:42 . 1995-04-19 05:00 27136 ----a-w- c:\windows\system\WAVMIX16.DLL
2011-11-16 19:42 . 1995-04-19 05:00 188960 ----a-w- c:\windows\system\WINGDE.DLL
2011-11-16 19:42 . 1995-04-19 05:00 12800 ----a-w- c:\windows\system\WING32.DLL
2011-11-16 19:42 . 2011-11-16 20:11 -------- d-----w- C:\SIMTOWER
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-10 10:54 . 2011-06-24 18:44 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-11-10 08:27 . 2011-06-24 18:44 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-11-01 14:17 . 2003-03-19 01:14 499712 ----a-w- c:\windows\system32\msvcp71.dll
2011-11-01 14:17 . 2003-02-21 09:42 348160 ----a-w- c:\windows\system32\msvcr71.dll
2011-10-10 14:22 . 2009-11-20 02:20 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-09-28 07:06 . 2008-04-14 12:00 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-26 15:41 . 2008-07-30 00:59 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 15:41 . 2008-04-14 12:00 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 15:41 . 2008-04-14 12:00 20480 ----a-w- c:\windows\system32\oleaccrc.dll
.
.
((((((((((((((((((((((((((((( SnapShot@2011-12-15_22.45.30 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-12-15 23:34 . 2011-12-15 23:34 16384 c:\windows\Temp\Perflib_Perfdata_4c0.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Aim"="c:\program files\AIM\aim.exe" [2011-05-03 4321112]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-03-11 141336]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-03-11 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-03-11 142872]
"RTHDCPL"="RTHDCPL.EXE" [2009-02-03 18085888]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2008-06-08 236016]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-01-25 421160]
"Intuit SyncManager"="c:\program files\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2011-06-14 1527128]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-09-07 37296]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"TkBellExe"="c:\program files\Real\RealPlayer\update\realsched.exe" [2011-11-01 273528]
"ClamWin"="c:\program files\ClamWin\bin\ClamTray.exe" [2011-10-23 86016]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"AvgUninstallURL"="start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYASwBQAEMAQgAtADYAQgBXAEYATQAtAFQAUgBMAFEAUgAtAEIAUgBVAEgAUAAtAEMAUAA4ADYARwA&inst=NwA3AC0ANAAyADIAMAAxADIAMgAyADQALQBGAFAAOQArADYALQBCAEEAUgA5AEcAKwAxAC0AVABCADkAKwAyAC0ARgBMACsAOQAtAFgATwAzADYAKwAxAC0ARgA5AE0ANwBDACsANQAtAEYAOQBNADEAMABCACsAMQAtAFgATwA5ACsAMQAtAEYAOQBNADIAKwAxAC0AQwBJAFAAKwAyAC0ARABEAFQAKwAyADMANwAyADEALQBEAEQAOQAwAEYAKwAxAC0AUwBUADkAMABGAEEAUABQACsAMQAtAEYAOQAwAE0AMQAyAEEAVAArADMALQBGADkAMABNADEAMgBBACsAMQAtAEYAOQAwAE0AMQAyAEEAQgArADEALQBVADkANQArADEALQBGADkAMABNADEAMgBBAFQAQgBOACsAMQAtAEYAVQBJACsAMgA&prod=90&ver=9.0.894" [?]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Intuit Data Protect.lnk - c:\program files\Common Files\Intuit\DataProtect\IntuitDataProtect.exe [2011-3-1 5828952]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
Nikon Monitor.lnk - c:\program files\Common Files\Nikon\Monitor\NkMonitor.exe [2007-10-18 479232]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2011-7-6 1156968]
QuickBooks Web Connector.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBWebConnector\QBWebConnector.exe [2009-2-9 300328]
QuickBooks_Standard_21.lnk - c:\program files\Intuit\QuickBooks Enterprise Solutions 9.0\QBW32.EXE [2011-7-6 1178984]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BrStsWnd]
2009-06-11 14:17 3618104 ------w- c:\program files\Brownie\BrStsWnd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM]
2006-09-11 09:40 218032 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 10:42 1695232 ------w- c:\program files\Messenger\msmsgs.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Documents and Settings\\nick\\Application Data\\Macromedia\\Flash Player\\www.macromedia.com\\bin\\octoshape\\octoshape.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Intuit\\QuickBooks Enterprise Solutions 9.0\\QBDBMgrN.exe"=
"c:\\Program Files\\Password Solutions\\Office Password Recovery PRO\\OfficePasswordRecoveryPRO.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:*:Disabled:@xpsp2res.dll,-22009
"3392:TCP"= 3392:TCP:RDP
.
R2 QBVSS;QBIDPService;c:\program files\Common Files\Intuit\DataProtect\QBIDPService.exe [6/30/2011 12:25 PM 1248256]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [11/19/2009 9:30 PM 109568]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [8/27/2011 9:25 AM 136176]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [11/19/2009 9:32 PM 1684736]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [8/27/2011 9:25 AM 136176]
.
Contents of the 'Scheduled Tasks' folder
.
2011-12-15 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-08-27 14:24]
.
2011-12-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-08-27 14:24]
.
2011-12-15 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1004336348-2025429265-1801674531-1003Core.job
- c:\documents and settings\Nick Roberge\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-11-20 03:05]
.
2011-12-15 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1004336348-2025429265-1801674531-1003UA.job
- c:\documents and settings\Nick Roberge\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-11-20 03:05]
.
2011-12-15 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-1347879967-2690046440-3084396489-1014.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2011-09-27 17:40]
.
2011-12-15 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-1347879967-2690046440-3084396489-1014.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2011-09-27 17:40]
.
2011-12-15 c:\windows\Tasks\SDMsgUpdate (TE).job
- c:\progra~1\SMARTD~1\Messages\SDNotify.exe [2011-01-03 17:29]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uInternet Settings,ProxyOverride = *.local
IE: &Google Search - c:\program files\Google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\Google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\Google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\Google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\Google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\Google\GoogleToolbar1.dll/cmtrans.html
TCP: DhcpNameServer = 8.8.8.8 8.8.4.4
FF - ProfilePath - c:\documents and settings\nick\Application Data\Mozilla\Firefox\Profiles\1guip6ul.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-12-15 18:50
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(1884)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2011-12-15 18:51:16
ComboFix-quarantined-files.txt 2011-12-15 23:51
ComboFix2.txt 2011-12-15 22:49
.
Pre-Run: 139,002,941,440 bytes free
Post-Run: 138,990,407,680 bytes free
.
- - End Of File - - 18ED202107A6036547DC81BA7155FC19

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#2 HelpBot

HelpBot

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Posted 21 December 2011 - 07:20 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/432676 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

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Posted 26 December 2011 - 07:25 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

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