If you're not sure how to reformat and reinstall Windows, please review:
These links include specific step-by-step instructions with screenshots:
Don't forget you will have to go to Microsoft Update
and apply all Windows security patches after reformatting.Note
: If you're using an IBM, Sony, HP, Compaq, Toshiba, Gateway, Dell or other manufacturer built computer, you may not
have an original CD Disk
. By policy
Microsoft no longer allows OEM manufactures to include the original Windows CD-ROM on computers sold with Windows preinstalled. Instead, most computers manufactured and sold by OEM vendors come with a vendor-specific Recovery Disk or Recovery Partition
for performing a clean "factory restore
" that will reformat your hard drive, remove all data and restore the computer to the state it was in when you first purchased it. Please read Technology Advisory Recovery Media
. If the recovery partition has become infected, you will need to contact the manufacturer, explain what happened and ask them to send full recovery disks to use instead.
If you lost or misplaced your recover disks, again you can contact and advise the manufacturer. In many cases they will send replacements as part of their support.