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Google Redirects after removing Vista Security Virus


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#1 Derren

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Posted 15 December 2011 - 01:43 PM

I am using Windows Vista Business (SP2) on a 32 bit machine.

I recently recovered from the Vista Security 2012 virus following the instructions found on bleepingcomputer.com.

Since then, I am unable to click on any Google search results without being redirected to an ad site. Also, every few minutes I get a Windows message saying "TCP/IP Ping command has stopped working." Neither of these problems existed before the outbreak of Vista Security 2012 virus.

I have Malwarebytes' Anti-Malware installed on my machine and this is what I used (along with the other steps included in the bleeping computer instructions) to recover from the Vista Security virus.

The TCP/IP issue appears to only occur after I have opened a browser.

Other than removing the Vista Security 2012 virus with Malwarebytes, I have taken no further action related to these lingering symptoms.

Should I be discussing the Google Redirects and the TCP/IP Ping Command issues as separate threads? They both appear to be unresolved symptoms of my Vista Security outbreak so I mention them together.

I made an effort to read the instructions before posting and I hope I have provided the appropriate information.

Thank you,

Derren

Edited by Derren, 15 December 2011 - 01:48 PM.


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#2 Broni

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Posted 15 December 2011 - 03:53 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#3 Derren

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Posted 15 December 2011 - 09:40 PM

I followed the instructions and I have posted my logs in the following new topic:

http://www.bleepingcomputer.com/forums/topic432692.html

Thank you.




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