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System Fix infection


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#1 gerry58

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Posted 15 December 2011 - 01:19 PM

Dell Inspiron 580 running windows 7 home premium x64. I was infected with the "system Fix" rogue so I followed the uninstall guide but I still have some problems. The infection no longer pops up when I startup the computer but my icons are several times normal size and I have nothing in my start menu. Not all of my desktop icons returned.

I started in safe mode, ran rkill, then TDSS. Tdss found nothing. I then ran malwarebytes and it found and removed about 10 items. When that finally finished I ran "unhide" to restore my desktop. When I rebooted only a few of my icons returned, nothing in the start menu returned and my desktop icons are very big.

I ran malwarebytes again and it found nothing. Where do I go from here?

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#2 cryptodan

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Posted 20 December 2011 - 09:36 PM

Can you post the log from Malwarebytes?

#3 gerry58

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Posted 21 December 2011 - 08:01 AM

Here is the log you requested


Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8370

Windows 6.1.7601 Service Pack 1 (Safe Mode)
Internet Explorer 8.0.7601.17514

12/15/2011 7:51:49 AM
mbam-log-2011-12-15 (07-51-49).txt

Scan type: Full scan (C:\|)
Objects scanned: 1573125
Time elapsed: 4 hour(s), 50 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Smad (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\Smad (Trojan.Agent) -> Value: Smad -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyComputer (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Users\carl & ann marie\AppData\Local\Temp\msimg32.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\Users\carl & ann marie\AppData\Local\Temp\ta0adig1f6km4f.exe.tmp (Rogue.FakeHDD) -> Quarantined and deleted successfully.
c:\Users\carl & ann marie\AppData\LocalLow\Sun\Java\deployment\cache\6.0\49\4067bbf1-1ef81cde (Rogue.FakeHDD) -> Quarantined and deleted successfully.
c:\Windows\assembly\temp\kwrd.dll (PUP.BitMiner) -> Not selected for removal.
c:\Windows\Temp\_ex-68.exe (Spyware.Passwords.XGen) -> Quarantined and deleted successfully.
c:\Windows\Temp\_ex-89.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\Users\carl & ann marie\local settings\application data\sanctionedmedia\Smad\Smad.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\Users\carl & ann marie\AppData\Local\sanctionedmedia\Smad\Smad.exe (Trojan.Agent) -> Quarantined and deleted successfully.

#4 cryptodan

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Posted 21 December 2011 - 12:26 PM

Can you please run the scans in regular mode and run the following ones:

SUPERAntiSpyware:

Please download and scan with SUPERAntiSpyware Free

  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are unchecked (leave all others checked):
    • Ignore files larger then 4mb
    • Ignore non-executable files

    Now Perform the scan with SUPERAntiSpyware as follows:
    • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
    • On the left, make sure you check C:\Fixed Drive.
    • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
    • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
    • Make sure everything has a checkmark next to it and click "Next".
    • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
    • If asked if you want to reboot, click "Yes" and reboot normally.
    • To retrieve the removal information after reboot, launch SUPERAntispyware again.[list]
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

SAS Portable
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Now GMER

GMER does not work in 64bit Mode!!!!!!

Please download GMER from one of the following locations and save it to your desktop:

  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.


All scans above should be performed in regular boot mode, and if that is not possible then I will post instructions in a follow up reply on how to get into Safe Mode to perform the scans. Also all scans should be COMPLETE and not quick unless specifically instructed to do so.

#5 gerry58

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Posted 22 December 2011 - 07:48 AM

SuperAntiSpyware log listed below:

Gmer: no log because I am running windows 7 home edition x64


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/22/2011 at 00:51 AM

Application Version : 5.0.1142

Core Rules Database Version : 8078
Trace Rules Database Version: 5890

Scan type : Complete Scan
Total Scan Time : 09:39:34

Operating System Information
Windows 7 Home Premium 64-bit, Service Pack 1 (Build 6.01.7601)
UAC On - Administrator

Memory items scanned : 669
Memory threats detected : 0
Registry items scanned : 70897
Registry threats detected : 0
File items scanned : 652940
File threats detected : 53

Adware.Tracking Cookie
C:\Users\Carl & Ann Marie\AppData\Roaming\Microsoft\Windows\Cookies\86H3HDHI.txt [ /doubleclick.net ]
C:\Users\Carl & Ann Marie\AppData\Roaming\Microsoft\Windows\Cookies\802W1V07.txt [ /kontera.com ]
C:\Users\Carl & Ann Marie\AppData\Roaming\Microsoft\Windows\Cookies\3SZMLBIH.txt [ /insightexpressai.com ]
C:\Users\Carl & Ann Marie\AppData\Roaming\Microsoft\Windows\Cookies\YU6Q220G.txt [ /invitemedia.com ]
C:\Users\Carl & Ann Marie\AppData\Roaming\Microsoft\Windows\Cookies\HEMSO2SE.txt [ /revsci.net ]
C:\Users\Carl & Ann Marie\AppData\Roaming\Microsoft\Windows\Cookies\SQILNX9Z.txt [ /adbrite.com ]
C:\Users\Carl & Ann Marie\AppData\Roaming\Microsoft\Windows\Cookies\G9A1MOGN.txt [ /realmedia.com ]
C:\Users\Carl & Ann Marie\AppData\Roaming\Microsoft\Windows\Cookies\XY2VDBDZ.txt [ /ads.bleepingcomputer.com ]
C:\Users\Carl & Ann Marie\AppData\Roaming\Microsoft\Windows\Cookies\KDL2D43C.txt [ /atdmt.com ]
C:\Users\Carl & Ann Marie\AppData\Roaming\Microsoft\Windows\Cookies\7XQ3WSS1.txt [ /tribalfusion.com ]
C:\Users\Carl & Ann Marie\AppData\Roaming\Microsoft\Windows\Cookies\RDY1KWU9.txt [ /pointroll.com ]
C:\Users\Carl & Ann Marie\AppData\Roaming\Microsoft\Windows\Cookies\YO8DAL20.txt [ /imrworldwide.com ]
C:\Users\Carl & Ann Marie\AppData\Roaming\Microsoft\Windows\Cookies\5ZZI3JYQ.txt [ /ads.pointroll.com ]
C:\USERS\CARL & ANN MARIE\AppData\Roaming\Microsoft\Windows\Cookies\Low\BXHTGVIS.txt [ Cookie:carl & ann marie@akamai.interclickproxy.com/ ]
C:\USERS\CARL & ANN MARIE\AppData\Roaming\Microsoft\Windows\Cookies\Low\PLCGXI4E.txt [ Cookie:carl & ann marie@casalemedia.com/ ]
C:\USERS\CARL & ANN MARIE\AppData\Roaming\Microsoft\Windows\Cookies\Low\V0H1JT3K.txt [ Cookie:carl & ann marie@doubleclick.net/ ]
C:\USERS\CARL & ANN MARIE\AppData\Roaming\Microsoft\Windows\Cookies\Low\176VC1JS.txt [ Cookie:carl & ann marie@invitemedia.com/ ]
C:\USERS\CARL & ANN MARIE\AppData\Roaming\Microsoft\Windows\Cookies\Low\7KSMUFKQ.txt [ Cookie:carl & ann marie@revsci.net/ ]
C:\USERS\CARL & ANN MARIE\AppData\Roaming\Microsoft\Windows\Cookies\Low\JMQVD5P8.txt [ Cookie:carl & ann marie@adbrite.com/ ]
C:\USERS\CARL & ANN MARIE\AppData\Roaming\Microsoft\Windows\Cookies\Low\05UPLSBH.txt [ Cookie:carl & ann marie@stats.pennlive.com/ ]
C:\USERS\CARL & ANN MARIE\AppData\Roaming\Microsoft\Windows\Cookies\Low\XWKO6B6O.txt [ Cookie:carl & ann marie@ad.yieldmanager.com/ ]
C:\USERS\CARL & ANN MARIE\AppData\Roaming\Microsoft\Windows\Cookies\Low\ULL0MRGO.txt [ Cookie:carl & ann marie@yieldmanager.net/ ]
C:\USERS\CARL & ANN MARIE\AppData\Roaming\Microsoft\Windows\Cookies\Low\TADGKDFF.txt [ Cookie:carl & ann marie@interclick.com/ ]
C:\USERS\CARL & ANN MARIE\AppData\Roaming\Microsoft\Windows\Cookies\Low\I8EP02Q3.txt [ Cookie:carl & ann marie@tracking.foxnews.com/ ]
C:\USERS\CARL & ANN MARIE\Cookies\86H3HDHI.txt [ Cookie:carl & ann marie@doubleclick.net/ ]
C:\USERS\CARL & ANN MARIE\Cookies\802W1V07.txt [ Cookie:carl & ann marie@kontera.com/ ]
C:\USERS\CARL & ANN MARIE\Cookies\3SZMLBIH.txt [ Cookie:carl & ann marie@insightexpressai.com/ ]
C:\USERS\CARL & ANN MARIE\Cookies\YU6Q220G.txt [ Cookie:carl & ann marie@invitemedia.com/ ]
C:\USERS\CARL & ANN MARIE\Cookies\HEMSO2SE.txt [ Cookie:carl & ann marie@revsci.net/ ]
C:\USERS\CARL & ANN MARIE\Cookies\SQILNX9Z.txt [ Cookie:carl & ann marie@adbrite.com/ ]
C:\USERS\CARL & ANN MARIE\Cookies\G9A1MOGN.txt [ Cookie:carl & ann marie@realmedia.com/ ]
C:\USERS\CARL & ANN MARIE\Cookies\KDL2D43C.txt [ Cookie:carl & ann marie@atdmt.com/ ]
C:\USERS\CARL & ANN MARIE\Cookies\7XQ3WSS1.txt [ Cookie:carl & ann marie@tribalfusion.com/ ]
C:\USERS\CARL & ANN MARIE\Cookies\RDY1KWU9.txt [ Cookie:carl & ann marie@pointroll.com/ ]
C:\USERS\CARL & ANN MARIE\Cookies\5ZZI3JYQ.txt [ Cookie:carl & ann marie@ads.pointroll.com/ ]
ad.insightexpressai.com [ C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\7HYNMM2Y ]
art.aim4media.com [ C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\7HYNMM2Y ]
cdn.tremormedia.com [ C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\7HYNMM2Y ]
convoad.technoratimedia.net [ C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\7HYNMM2Y ]
crackle.com [ C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\7HYNMM2Y ]
media.mtvnservices.com [ C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\7HYNMM2Y ]
media.scanscout.com [ C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\7HYNMM2Y ]
media1.break.com [ C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\7HYNMM2Y ]
msnbcmedia.msn.com [ C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\7HYNMM2Y ]
objects.tremormedia.com [ C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\7HYNMM2Y ]
s0.2mdn.net [ C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\7HYNMM2Y ]
secure-uk.imrworldwide.com [ C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\7HYNMM2Y ]
secure-us.imrworldwide.com [ C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\7HYNMM2Y ]
sftrack.searchforce.net [ C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\7HYNMM2Y ]
stat.easydate.biz [ C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\7HYNMM2Y ]
tag.2bluemedia.hiro.tv [ C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\7HYNMM2Y ]
www.goodcholesterolcount.com [ C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\7HYNMM2Y ]
www.pornhub.com [ C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\7HYNMM2Y ]

#6 cryptodan

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Posted 22 December 2011 - 02:08 PM

can you try running gmer?

#7 gerry58

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Posted 22 December 2011 - 04:24 PM

gmer ran for over 2 hours but found nothing. No log file created.




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