This is what happened: I am dealing with two computers. I was infected on computer 1 and computer 1 no longer connects to the internet. I became infected on computer 2, but I cleared everything up with a virus scan and system restore. I am now needing assistance with computer 1. The moderator from that thread who was helping me told me to make a topic in Virus, Trojans and Malware that requires logs without a log (I can't do one without being able to connect to the internet). I was following instructions and I wasn't helped, so I created another topic to help with the issue. It's four days later now and I have to return the borrowed computer soon. When I first made my original topic about ping.exe, I was able to connect to the internet.
This is my issue now:
I got a fake anti-virus that popped up and also ping.exe was in the processes in task manager using a lot of memory. I would end the process and ping.exe would pop back up. I tried system restore (which would freeze my computer and after reboot would not be complete), registry cleaner and virus scans (which won't open now). After trying several things I am unable to connect to the internet and the computer is constantly acquiring network address.
Edited by hamluis, 15 December 2011 - 03:38 PM.
Moved from XP to Am I Infected.