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Windows 7 Pro 64


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#1 bloker

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Posted 15 December 2011 - 06:19 AM

Hi
My OS is windows7 Pro 64 bit with service pack 1 for quite some time I have noticed windows takes at least 5 mins to
close or reboot.

I have orginally posted this issue under software and Broni looked at the report generated by MiniTool Box. From the
results of the report I have been advised to post this issue under hardware for advice.

I attach the original report:

MiniToolBox by Farbar
Ran by Pete (administrator) on 14-12-2011 at 20:39:11
Microsoft Windows 7 Professional Service Pack 1 (X64)

***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/14/2011 06:43:05 PM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: The performance counter explain text string value in the registry is not formatted correctly. The malformed string is . The first DWORD in the Data section contains the index value to the malformed string while the second and third DWORDs in the Data section contain the last valid index values.

Error: (12/14/2011 07:10:33 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (12/14/2011 07:08:54 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.CRT,processorArchitecture="x86",type="win32",version="8.0.50727.762"1".
Dependent Assembly Microsoft.VC80.CRT,processorArchitecture="x86",type="win32",version="8.0.50727.762" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (12/14/2011 07:08:49 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.CRT,processorArchitecture="x86",type="win32",version="8.0.50727.762"1".
Dependent Assembly Microsoft.VC80.CRT,processorArchitecture="x86",type="win32",version="8.0.50727.762" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (12/14/2011 07:08:42 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.CRT,processorArchitecture="x86",type="win32",version="8.0.50727.762"1".
Dependent Assembly Microsoft.VC80.CRT,processorArchitecture="x86",type="win32",version="8.0.50727.762" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (12/14/2011 07:08:22 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.CRT,processorArchitecture="x86",type="win32",version="8.0.50727.762"1".
Dependent Assembly Microsoft.VC80.CRT,processorArchitecture="x86",type="win32",version="8.0.50727.762" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (12/14/2011 06:31:29 AM) (Source: Application Hang) (User: )
Description: The program ACDSeeQV12.exe version 12.0.276.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1824

Start Time: 01ccba294f7c8135

Termination Time: 9984

Application Path: C:\Program Files (x86)\ACD Systems\ACDSee\12.0\ACDSeeQV12.exe

Report Id: 37c1da83-261d-11e1-a013-20cf3076ea82

Error: (12/14/2011 06:00:15 AM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: The performance counter explain text string value in the registry is not formatted correctly. The malformed string is . The first DWORD in the Data section contains the index value to the malformed string while the second and third DWORDs in the Data section contain the last valid index values.

Error: (12/13/2011 10:46:42 PM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: The performance counter explain text string value in the registry is not formatted correctly. The malformed string is . The first DWORD in the Data section contains the index value to the malformed string while the second and third DWORDs in the Data section contain the last valid index values.

Error: (12/13/2011 10:41:06 PM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: The performance counter explain text string value in the registry is not formatted correctly. The malformed string is . The first DWORD in the Data section contains the index value to the malformed string while the second and third DWORDs in the Data section contain the last valid index values.


System errors:
=============
Error: (12/14/2011 06:38:06 PM) (Source: Service Control Manager) (User: )
Description: The SBSD Security Center Service service depends on the Security Center service which failed to start because of the following error:
%%1058

Error: (12/14/2011 06:38:06 PM) (Source: Service Control Manager) (User: )
Description: The HASP License Manager service failed to start due to the following error:
%%1053

Error: (12/14/2011 06:38:06 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the HASP License Manager service to connect.

Error: (12/14/2011 05:55:34 AM) (Source: Service Control Manager) (User: )
Description: The SBSD Security Center Service service depends on the Security Center service which failed to start because of the following error:
%%1058

Error: (12/14/2011 05:55:32 AM) (Source: Service Control Manager) (User: )
Description: The HASP License Manager service failed to start due to the following error:
%%1053

Error: (12/14/2011 05:55:32 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the HASP License Manager service to connect.

Error: (12/13/2011 10:43:27 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR3.

Error: (12/13/2011 10:42:48 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR3.

Error: (12/13/2011 10:42:47 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR3.

Error: (12/13/2011 10:37:11 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR2.


Microsoft Office Sessions:
=========================
Error: (07/12/2011 06:05:44 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 716 seconds with 660 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================


ACDSee Photo Manager 12 (Version: 12.0.342)
Acoustica Effects Pack (Version: 3.0)
Acoustica Mixcraft 5
Acronis Disk Director Home (Version: 11.0.216)
Acronis True Image Home 2012 (Version: 15.0.6131)
Adobe AIR (Version: 2.5.1.17730)
Adobe Community Help (Version: 3.4.980)
Adobe Flash Player 10 ActiveX (Version: 10.3.181.26)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.1.102.55)
Adobe Photoshop CS5.1 (Version: 12.1)
AMD APP SDK Runtime (Version: 2.5.732.1)
AMD Catalyst Install Manager (Version: 3.0.842.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Media Foundation Decoders (Version: 1.0.60914.1136)
µTorrent (Version: 2.2.1)
Autodesk 3ds Max Design 2010 64-bit (Version: 12.0)
Autodesk 3ds Max Design 2010 64-bit Components (Version: 12.0)
Autodesk 3ds Max Design 2010 Tutorials Files (Version: 12.0)
Autodesk Backburner 2008.1 (Version: 2008.1.1)
Autodesk FBX Plugin 2009.4 - 3ds Max Design 2010 64-bit
AVG 2011 (Version: 10.0.1415)
AVG 2011 (Version: 10.0.2102)
Blender (Version: 2.59-release)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2011.0908.1355.23115)
Catalyst Control Center Graphics Previews Common (Version: 2011.0908.1355.23115)
Catalyst Control Center InstallProxy (Version: 2011.0908.1355.23115)
ccc-utility64 (Version: 2011.0908.1355.23115)
CCC Help English (Version: 2011.0908.1354.23115)
Cities XL 2011 (Version: 1.0.0)
Creative 3DMIDI Player (Version: 1.11)
Creative ALchemy (Version: 1.41)
Creative Audio Control Panel (Version: 3.00)
Creative Console Launcher (Version: 2.61)
Creative Diagnostics (Version: 5.11)
Creative Media Toolbox 6 (Shared Components) (Version: 2.80.12)
Creative Media Toolbox 6 (Version: 6.02)
Creative MediaSource 5 (Version: 5.26)
Creative Software AutoUpdate (Version: 1.40)
Creative Sound Blaster Properties x64 Edition (Version: 1.02)
Creative WaveStudio 7 (Version: 7.12)
Creative WebCam Control
CyberLink Blu-ray Disc Suite (Version: 6.0.3226)
CyberLink InstantBurn (Version: 5.0.5509b)
CyberLink Power2Go (Version: 6.1.3602c)
CyberLink PowerBackup (Version: 2.5.6023)
CyberLink PowerDirector (Version: 7.0.3622)
CyberLink PowerDVD 8 (Version: 8.0.3228e)
CyberLink PowerProducer (Version: 5.0.2.2415)
Diskeeper 2009 Pro Premier (Version: 13.0.844.64)
Dolby Digital Live Pack (Version: 3.00)
DTS Connect Pack (Version: 1.00)
eReg (Version: 1.20.138.34)
Evidence Eliminator
FotoSketcher 2.10
Foxit Reader (Version: 4.2.0.928)
Google Chrome (Version: 15.0.874.121)
Google SketchUp Pro 8 (Version: 3.0.3117)
Google Update Helper (Version: 1.3.21.79)
Greenshot
HDClone 4 Professional Edition
IDM 6.06 Build 2 from Moon-Dancer Dev. & Co.
Internet Download Manager
IrfanView (remove only) (Version: 4.27)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 29 (64-bit) (Version: 6.0.290)
Java™ 6 Update 29 (Version: 6.0.290)
K-Lite Mega Codec Pack 5.8.3 (Version: 5.8.3)
Logitech SetPoint 6.30 (Version: 6.30.43)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Enterprise 2007 (Version: 12.0.4518.1014)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.4518.1014)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (French) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86_x64 (Version: 1.00.0000)
Mozilla Firefox 8.0.1 (x86 en-GB) (Version: 8.0.1)
Newsbin Pro (Version: 5.59)
OpenAL
PDF Settings CS5 (Version: 10.0)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
RealUpgrade 1.1 (Version: 1.1.0)
RoboForm 7-6-5 (All Users) (Version: 7-6-5)
Spybot - Search & Destroy (Version: 1.6.2)
SWF Opener
TeraCopy 2.12
Total Commander (Remove or Repair) (Version: 7.56a)
Trucks & Trailers 1.00 (Version: 1.00)
UK Truck Simulator 1.06 (Version: 1.06)
Ultra Video Joiner 6.2.0411
Ultra Video Splitter 6.2.1123
VirtualCloneDrive
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
VLC media player 1.1.11 (Version: 1.1.11)
Wacom Tablet (Version: 6.1.6-7)
WebTablet IE Plugin (Version: 1.1.0.7)
WebTablet Netscape Plugin (Version: 1.1.0.5)
WinRAR 4.01 (32-bit) (Version: 4.01.0)
WinRAR archiver
Yahoo! Messenger
Yahoo! Software Update

========================= Memory info: ===================================

Percentage of memory in use: 12%
Total physical RAM: 24567.11 MB
Available physical RAM: 21387.04 MB
Total Pagefile: 49132.42 MB
Available Pagefile: 45772.94 MB
Total Virtual: 4095.88 MB
Available Virtual: 3965.77 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:931.51 GB) (Free:785.94 GB) NTFS
2 Drive d: (New Volume) (Fixed) (Total:1862.92 GB) (Free:1635 GB) NTFS

========================= Users: ========================================

User accounts for \\COMPUTER1

Administrator Guest Pete


**** End of log ****

Edited by hamluis, 22 December 2011 - 11:01 AM.
Corrected my error in moving.


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#2 computerxpds

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Posted 16 December 2011 - 05:46 PM

Original topic here: http://www.bleepingcomputer.com/forums/topic432054.html
Added for reference. :)
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#3 bloker

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Posted 18 December 2011 - 02:05 AM

Hi

Well thanks thanks for adding the reference, I should have done that myself really but did not think of it. It seems i am the only one on the planet with this problem then.

Peter

#4 abauw

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Posted 18 December 2011 - 04:06 AM

Could you provide more information about your Computer Brand and Model on your next post? if it was a custom Computer please tell full specs of your Computer, have you upgrade your Computer Hardware recently?

:guitar: Take me to a place where time is frozen
You don't have to close your eyes to dream :busy:
You can find escape inside this moment :smash:
And I will follow  :whistle:


#5 bloker

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Posted 19 December 2011 - 04:03 PM

Hi

My computer is a custom machine, I have not upgraded any hardware recently.

the processor is intel i7 CPU 970 @ 3.20ghz 3.20ghz

installed memory 24.0 GB

Video card is AMD Radeon 6900 2g

Hard drives = 1tb Wd Caviar black

= 2tb Wd ears green


bloker

#6 abauw

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Posted 19 December 2011 - 04:30 PM

Could you tell your Mainboard and Memory Brand and Model on your next post?
And your how many memory chip that you use on your Computer?

Could you unplug your D: drive and try to reboot or restarted your system for a couple of time to check does it still long time or it will faster.

:guitar: Take me to a place where time is frozen
You don't have to close your eyes to dream :busy:
You can find escape inside this moment :smash:
And I will follow  :whistle:


#7 bloker

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Posted 21 December 2011 - 04:25 PM

The motherboard is Asus P6X58D Premium

Memory is 24gigs Kingston HyperX - Memory - 4 GB : 2 x 2 GB = 6 sticks

Unpluging the D drive has no impact either way.

Edited by hamluis, 22 December 2011 - 10:57 AM.
Reduced print size to normal.


#8 bloker

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Posted 28 December 2011 - 07:31 AM

Well thanks anyway.

B




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