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Can't connect to the internet after viruses


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#1 Passion4Muzik

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Posted 15 December 2011 - 03:21 AM

I got a fake anti-virus that popped up and also ping.exe was in the processes in task manager using a lot of memory. I would end the process and ping.exe would pop back up. I tried system restore (which would freeze my computer and after reboot would not be complete), registry cleaner and virus scans (which won't open now). After trying several things I am unable to connect to the internet and the computer is constantly acquiring network address.

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#2 hamluis

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Posted 15 December 2011 - 08:23 AM

Please...do not create multiple topics about the same issue...in different forums. You have a malware situation, which needs to be treated in the appropriate forum for malware.

Your Am I Infected topic, http://www.bleepingcomputer.com/forums/topic431553.html/page__p__2502947#entry2502947

Your topic in Malware Removal Logs has been merged with the AII topic, since you did not submit the standard logs.

I suggest that you read/follow the instructions at Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html . This will get the proper data posted...in the correct forum...as we try to resolve your issues.

To prevent confusion, I am closing this topic.

Louis




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