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vds startup failure "Error2: The system cannot find the file specified."


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#1 jmaschle

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Posted 14 December 2011 - 11:09 PM

I have a fairly fresh win7 pro sp1 64 bit install which replaced a robust XP pro environment.

Now I cant start Virtual Disk service because "Error 2: The system cannot find the file specified."

Browsing thru the event viewer I also notice Windows Time service fails with a similar error, so does Protected Storage service, and CNG Key Isolation service.

The Volume Shadow copy service, Software Protection service, Print Spooler service, Distributed Transaction Coordinator service, Encrypting File System service and the Windows Media Player Network Sharing Service all fail to start with "The system cannot find the path specified."

I've run AVG and Malwarebytes they're all clean. Also used the MS system check, scandisk, and other tips from technet all to no avail.

I ran HJT tonight (snippet below) and noticed a bunch of "File missing", Unknown owner, and (no file) entries. I verified these files exist - and tested changing the ownership on 1 file from TrustedInstaller to Administrator to no avail. I am at a loss. This was a clean install on a working system. Now i cant run backups, volume management, restore points, or anything else with a dependency on Virtual Disk service. I compared my registry to a working system and noticed a few extra entries in the CURRENT USER related to VDS, but nothing else. Everything else seems to be working...

Does anyone know what HJT is trying to tell me or how to fix the unknown owner, file missing and no file errors?

I also noticed scant little useful support from Microsoft on this error. The thought of re-installing everything is cringeworthy.

023 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - (no file)
023 - Service: @%SystemRoot%\system32\fssvc.dll,-100 (EFS) - Unknown owner - (no file)
023 - Service: @keyiso.dll,-100 (Keylso) - Unknown owner - (no file)
023 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - (no file)
023 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - (no file)
023 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
023 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - (no file)
023 - Service: Print Spooler (Spooler) - Unknown owner - C: \Windows\System32\spoolsv.exe (file missing)
023 - Service: @%SystemRoot%\system32\sppsvc.exe,-10 1 (sppsvc) - Unknown owner - C: \Windows’ystem32\sppsvc.exe (file missing)
023 - Service: @%SystemRoot%\system32\ui0detect.exe,-10 1 (UlODetect) - Unknown owner - (no file)
023 - Service: Virtual Disk (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
023 - Service: Volume Shadow Copy (VSS) - Unknown owner - (no file)
023 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windowsystem32iat\WatAdminSvc.exe (file missing)
023 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - (no file)
023 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - (no file)
023 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - (no file)

Help!

Thanks,
Jeff

Edited by hamluis, 15 December 2011 - 05:44 PM.
Moved from Win 7 to Malware Removal Logs.


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#2 HelpBot

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Posted 21 December 2011 - 11:35 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/432521 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

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Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
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  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
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  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

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As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 jmaschle

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Posted 27 December 2011 - 10:46 AM

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by papa at 17:02:43 on 2011-12-26
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.6142.998 [GMT -7:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k apphost
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Microsoft LifeCam\MSCamS64.exe
c:\xampp\mysql\bin\mysqld.exe
C:\Windows\SysWOW64\IoctlSvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TightVNC\tvnserver.exe
C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator64.exe
C:\Windows\SysWOW64\vmnat.exe
C:\Windows\system32\svchost.exe -k iissvcs
C:\Program Files (x86)\VMware\VMware Player\vmware-authd.exe
C:\Windows\SysWOW64\vmnetdhcp.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Users\papa\AppData\Roaming\Google\Google Talk\googletalk.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files (x86)\TightVNC\tvnserver.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\sqlservr.exe
C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\fdlauncher.exe
C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\fdhost.exe
C:\Windows\system32\conhost.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTE.EXE
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Users\papa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\papa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\papa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\papa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\papa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\papa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\papa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\papa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\papa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\papa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\papa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\papa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\papa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Users\papa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\papa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\9.0.1\ToolbarUpdater.exe
C:\Program Files (x86)\VMware\VMware Player\vmplayer.exe
C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE
C:\Users\papa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\VMware\VMware Player\vmware-unity-helper.exe
C:\Program Files (x86)\VMware\VMware Player\x64\vmware-vmx.exe
C:\Program Files (x86)\VMware\VMware Player\vprintproxy.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Rockers Team\RT 7 Lite x64\RTWin7Lite.exe
C:\Program Files (x86)\iTunes\iTunes.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Windows\system32\conhost.exe
C:\Users\papa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wimserv.exe
C:\Windows\system32\wimserv.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\WerFault.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\prevhost.exe
C:\Program Files\Windows Media Player\wmprph.exe
C:\Program Files (x86)\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe
C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgemca.exe
C:\Program Files (x86)\AVG\AVG2012\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files (x86)\Windows Media Player\wmplayer.exe
C:\Users\papa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXE
C:\Windows\System32\VMWindow.exe
C:\Windows\system32\vpc.exe
C:\Program Files (x86)\Google\Picasa3\Picasa3.exe
C:\Windows\explorer.exe
C:\Program Files (x86)\7-Zip\7zFM.exe
C:\Users\papa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\papa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\papa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\papa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\papa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\papa\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
mWinlogon: Userinit=userinit.exe,
BHO: AutorunsDisabled - No File
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\9.0.0.22\AVG Secure Search_toolbar.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\9.0.0.22\AVG Secure Search_toolbar.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
{e7df6bff-55a5-4eb7-a673-4ed3e9456d39}
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files (x86)\Common Files\Ahead\Lib\NMBgMonitor.exe"
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [Google Update] "C:\Users\papa\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun
uRun: [googletalk] C:\Users\papa\AppData\Roaming\Google\Google Talk\googletalk.exe /autostart
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRun: [tvncontrol] "C:\Program Files (x86)\TightVNC\tvnserver.exe" -controlservice -slave
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe"
mRun: [UVS10 Preload] C:\Program Files (x86)\Ulead Systems\Ulead VideoStudio 10\uvPL.exe
StartupFolder: C:\Users\papa\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\AUTORU~1\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: SoftwareSASGeneration = 1 (0x1)
IE: Add to Google Photos Screensa&ver - C:\Windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {CF819DA3-9882-4944-ADF5-6EF17ECF3C6E} - "C:\Program Files (x86)\Fiddler2\Fiddler.exe"
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
LSP: %SystemRoot%\system32\vsocklib.dll
DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} - hxxp://catalog.update.microsoft.com/v7/site/ClientControl/en/x86/MuCatalogWebControl.cab?1322862497440
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} - hxxp://utilities.pcpitstop.com/Optimize3/pcpitstop2.dll
TCP: DhcpNameServer = 192.168.0.1 205.171.3.25
TCP: Interfaces\{332738D6-3A56-47BE-8B87-70C0282D9111} : DhcpNameServer = 192.168.0.1 205.171.3.25
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\9.0.1\ViProtocol.dll
BHO-X64: AutorunsDisabled - No File
BHO-X64: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
BHO-X64: 0x1 - No File
BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO-X64: HP Print Enhancer - No File
BHO-X64: ContributeBHO Class: {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\9.0.0.22\AVG Secure Search_toolbar.dll
BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
BHO-X64: HP Smart BHO Class - No File
TB-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\9.0.0.22\AVG Secure Search_toolbar.dll
TB-X64: Contribute Toolbar: {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
TB-X64: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun-x64: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun-x64: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRun-x64: [tvncontrol] "C:\Program Files (x86)\TightVNC\tvnserver.exe" -controlservice -slave
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe"
mRun-x64: [UVS10 Preload] C:\Program Files (x86)\Ulead Systems\Ulead VideoStudio 10\uvPL.exe
IE-X64: {CF819DA3-9882-4944-ADF5-6EF17ECF3C6E} - "C:\Program Files (x86)\Fiddler2\Fiddler.exe"
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;C:\Windows\system32\DRIVERS\AVGIDSEH.Sys --> C:\Windows\system32\DRIVERS\AVGIDSEH.Sys [?]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]
R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;C:\Windows\system32\DRIVERS\dtsoftbus01.sys --> C:\Windows\system32\DRIVERS\dtsoftbus01.sys [?]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe [2011-10-12 4433248]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe [2011-8-2 192776]
R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys --> C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys [?]
R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys --> C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys [?]
R3 MSSQLFDLauncher;SQL Full-text Filter Daemon Launcher (MSSQLSERVER);C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\fdlauncher.exe [2010-4-3 32096]
R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-10-4 136176]
S3 dmvsc;dmvsc;C:\Windows\system32\drivers\dmvsc.sys --> C:\Windows\system32\drivers\dmvsc.sys [?]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-10-4 136176]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2011-6-12 31125880]
S3 MsDtsServer100;SQL Server Integration Services 10.0;C:\Program Files\Microsoft SQL Server\100\DTS\Binn\MsDtsSrvr.exe [2011-6-17 210784]
S3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;C:\Windows\system32\Drivers\nx6000.sys --> C:\Windows\system32\Drivers\nx6000.sys [?]
S3 ReportServer;SQL Server Reporting Services (MSSQLSERVER);C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\ReportServer\bin\ReportingServicesService.exe [2011-6-17 2180960]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\system32\drivers\TsUsbGD.sys --> C:\Windows\system32\drivers\TsUsbGD.sys [?]
S4 RsFx0151;RsFx0151 Driver;C:\Windows\system32\DRIVERS\RsFx0151.sys --> C:\Windows\system32\DRIVERS\RsFx0151.sys [?]
.
=============== Created Last 30 ================
.
2011-12-26 14:48:50 -------- d-----w- C:\Program Files (x86)\combatfs
2011-12-21 17:25:31 -------- d-----w- C:\Users\papa\AppData\Roaming\Tools
2011-12-19 00:11:57 -------- d-----w- C:\ProgramData\AVG Secure Search
2011-12-18 19:26:43 -------- d-----w- C:\Program Files\Microsoft LifeCam
2011-12-18 19:26:43 -------- d-----w- C:\Program Files (x86)\Microsoft LifeCam
2011-12-18 19:26:37 1974616 ----a-w- C:\Windows\SysWow64\D3DCompiler_42.dll
2011-12-18 19:26:37 1892184 ----a-w- C:\Windows\SysWow64\D3DX9_42.dll
2011-12-18 19:14:23 -------- d-----r- C:\Program Files (x86)\Skype
2011-12-18 18:38:14 -------- d-----w- C:\Windows\System32\RT 7 Lite
2011-12-18 18:38:13 -------- d-----w- C:\Program Files\Rockers Team
2011-12-17 19:00:58 -------- d-----w- C:\Program Files (x86)\Serena Software Inc
2011-12-17 16:59:20 31344 ----a-w- C:\Windows\System32\drivers\VMparport.sys
2011-12-17 16:59:19 63088 ----a-w- C:\Windows\System32\drivers\vmx86.sys
2011-12-17 16:58:48 354416 ----a-w- C:\Windows\SysWow64\vmnetdhcp.exe
2011-12-17 16:58:46 433264 ----a-w- C:\Windows\SysWow64\vmnat.exe
2011-12-17 16:58:45 30320 ----a-w- C:\Windows\System32\drivers\vmnetuserif.sys
2011-12-17 16:58:34 942192 ----a-w- C:\Windows\System32\vnetlib64.dll
2011-12-17 16:58:25 32880 ----a-w- C:\Windows\System32\drivers\VMkbd.sys
2011-12-17 16:58:17 39024 ----a-w- C:\Windows\System32\drivers\hcmon.sys
2011-12-17 16:57:46 -------- d-----w- C:\Program Files (x86)\Common Files\VMware
2011-12-17 16:57:30 -------- d-----w- C:\Program Files\Common Files\VMware
2011-12-17 02:08:06 -------- d-----w- C:\ProgramData\PCPitstop
2011-12-16 02:59:30 -------- d-----w- C:\Users\papa\AppData\Roaming\RegGenie
2011-12-16 02:27:35 299544 ----a-w- C:\Windows\RegGenieOnUninstall.exe
2011-12-16 02:27:34 -------- d-----w- C:\Program Files (x86)\RegGenie
2011-12-15 02:26:54 388096 ----a-r- C:\Users\papa\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-12-15 02:26:54 -------- d-----w- C:\HJT
2011-12-14 23:02:12 -------- d-----w- C:\Program Files\regshot
2011-12-09 04:01:26 -------- d-----w- C:\Program Files\Microsoft Windows Performance Toolkit
2011-12-09 04:01:11 -------- d-----w- C:\Program Files\Debugging Tools for Windows (x64)
2011-12-09 04:00:56 -------- d-----w- C:\Program Files\Application Verifier (x64)
2011-12-09 04:00:56 -------- d-----w- C:\Program Files (x86)\Application Verifier
2011-12-02 21:48:18 -------- d--h--w- C:\Windows\AxInstSV
2011-12-01 18:04:56 112240 ----a-w- C:\Windows\System32\drivers\jraid.sys
2011-12-01 18:04:55 -------- d-----w- C:\jraid
.
==================== Find3M ====================
.
2011-11-14 04:59:58 252016 ----a-w- C:\Windows\SysWow64\vmnc.dll
2011-11-14 04:33:56 62064 ----a-w- C:\Windows\System32\vmnetbridge.dll
2011-11-14 04:33:56 48752 ----a-w- C:\Windows\System32\vnetinst.dll
2011-11-14 04:33:56 45680 ----a-w- C:\Windows\System32\drivers\vmnetbridge.sys
2011-11-14 04:33:56 24176 ----a-w- C:\Windows\System32\drivers\vmnet.sys
2011-11-14 04:33:56 20080 ----a-w- C:\Windows\System32\drivers\vmnetadapter.sys
2011-11-11 13:32:19 279616 ----a-w- C:\Windows\System32\drivers\dtsoftbus01.sys
2011-11-10 12:54:13 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2011-10-31 21:25:19 525544 ----a-w- C:\Windows\System32\deployJava1.dll
2011-10-24 21:29:02 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2011-10-24 21:29:02 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
2011-10-07 12:23:46 283728 ----a-w- C:\Windows\System32\drivers\avgldx64.sys
2011-10-05 03:43:27 817664 ---h--w- C:\Windows\SysWow64\wodfamoh.dll
2011-10-05 02:26:22 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-09-29 16:29:28 1923952 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-09-29 04:03:32 3144704 ----a-w- C:\Windows\System32\win32k.sys
.
============= FINISH: 17:04:22.37 ===============

#4 Elise

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Posted 27 December 2011 - 11:16 AM

Hello, could you please post me attach.txt also (it will be minimized when DDS is finished).

regards, Elise


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#5 jmaschle

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Posted 27 December 2011 - 10:02 PM

attached.


thanks and good luck!
j

#6 Elise

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Posted 28 December 2011 - 05:46 AM

Sorry, its not there. :) You can also copy/paste the contents of the file in the reply box.

regards, Elise


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#7 jmaschle

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Posted 28 December 2011 - 10:29 AM

oh sorry.Attached File  Attach.txt   11.01KB   5 downloads

#8 Elise

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Posted 28 December 2011 - 10:38 AM

How many hard disks do you have connected to this computer and on which one is windows installed? I see some controller errors so a disk check is in order.

regards, Elise


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#9 jmaschle

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Posted 28 December 2011 - 10:53 AM

4 physical drives. windows is on c.

#10 Elise

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Posted 28 December 2011 - 11:10 AM

Press Windows key + R, type chkdsk /r and press enter.
Type Y and press enter when asked to schedule the disk check for the next reboot.
Restart your computer and let the disk check run unhindered. Note, this may take a long time.

When finished let me know if anything has changed.

regards, Elise


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#11 jmaschle

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Posted 28 December 2011 - 11:33 PM

i have done this a dozen times - no errors - no joy.

still unable to start virtual disk service.

Edited by jmaschle, 28 December 2011 - 11:34 PM.


#12 Elise

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Posted 29 December 2011 - 03:09 AM

Have you tried the system file checker as well?

If not, click Start > All programs > Accessories, right click Command Prompt and select "run as administrator".

Type sfc /scannow and press enter.

Let the system file checker run unhindered.

regards, Elise


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#13 jmaschle

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Posted 29 December 2011 - 01:18 PM

yup - tried that too.

Found no problems.

Still no joy.

#14 Elise

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Posted 29 December 2011 - 02:15 PM

Hi again,

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    :filefind
    vds.exe
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

regards, Elise


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#15 jmaschle

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Posted 29 December 2011 - 05:37 PM

SystemLook 30.07.11 by jpshortstuff
Log created at 15:21 on 29/12/2011 by papa
Administrator - Elevation successful

========== filefind ==========

Searching for "vds.exe"
C:\Windows\System32\vds.exe --a---- 533504 bytes [03:23 21/11/2010] [03:23 21/11/2010] 8D6B481601D01A456E75C3210F1830BE
C:\Windows\winsxs\amd64_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.1.7601.17514_none_c910d80f114e267a\vds.exe --a---- 533504 bytes [03:23 21/11/2010] [03:23 21/11/2010] 8D6B481601D01A456E75C3210F1830BE

-= EOF =-




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