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Can't Delete Temp Files


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#1 Crizz44

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Posted 04 February 2006 - 08:11 PM

Hello, I am trying to delete over 6,000 files that are in a friends Temp folder. One of the files contains a virus. The file is ??erinit.exe , every time I try to even open the Temp folder, IE shuts it down and restarts the profile. They have 3 other profiles on the computer. I am not able to complete a scan in Adaware, AVG antivirus or Spybot. They all stop at this file in her local settings/temp folder and stop responding. I have tried all of these in safe mode under Admin and get the same problem.
Does anyone know how I can go into a Dos prompt and delete the Temp folder?
They have Windows xp home edition.
Thank you for any help you can give.

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#2 Enthusiast

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Posted 04 February 2006 - 08:13 PM

Have you tried any of the online anti-virus - anti-malware scanners?

Are you using the administrator logon when you try to run a virus scan from safe mode?

Edited by Enthusiast, 04 February 2006 - 08:15 PM.


#3 Crizz44

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Posted 04 February 2006 - 08:50 PM

I was in the Admin for the other scans in safe mode and it still stopped responding at that file. Then if I tried to view the Temp file in safe mode I also got the IE shutdown.
I haven't tried an online scan yet. I could try that tomorrow. Thanks for your help. :thumbsup:

#4 Enthusiast

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Posted 04 February 2006 - 09:39 PM

Web based online Antivirus and anti-malware scans: (these can be run regardless of whatever else you are using. You must use Internet Explorer to run these as they require Active X.)

Kaspersky Anti-Virus Web Scanner
http://www.kaspersky.com/service?chapter=161739400#betatest

Panda Activescan
http://www.pandasoftware.com/activescan/co...n_principal.htm

Trend Micro antivirus and malware scan:
http://housecall-beta.trendmicro.com/en/st...orp.asp?id=scan

Etrust Anti-virus web scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx.

Online trojan scans here -

http://scan.sygatetech.com/pretrojanscan.html

http://windowsecurity.com/trojanscan

Windows Security Trojanscan
http://www.windowsecurity.com/trojanscan/trojanscan.asp

#5 Crizz44

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Posted 04 February 2006 - 10:39 PM

Thank you very much, I will try these tomorrow!!!! I really appreciate everyones help !!!!!

#6 nosnhoj#3

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Posted 05 February 2006 - 03:28 AM

Hello,

I would recommend running HijackThis, and posting a log. You could try looking in the Add/Remove Programs Applet for something that you may have installed from one of these sites,(purityscan.com or virtuescope.com) and delete it. But I have a feeling you may be a bit more infected.

The program in question hides itself, so you need to know where to find it, not just the "Temp" folder. It starts automatically everytime your machine starts, and it will persist if it isn't removed properly.

Here is where to get HijackThis.

If you need instructions on how to use it, find them HERE.

After the scan, come back here, and post the log to the appropriate forum.

Hope This Helps,

nos :thumbsup:
When I'm right, I'm right....
And when I'm wrong, I could have been right....
So I'm still right, cause I could have been wrong.

#7 Crizz44

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Posted 05 February 2006 - 11:20 AM

Thank you very much for you time. I am going to their house today and will see what I can do from there. I will post a Hijack if I can't resolve the problem.
I appreciate all of your help !! :thumbsup:

#8 Crizz44

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Posted 05 February 2006 - 02:35 PM

Well, I was lucky. I installed the CCleaner and ran it. It allowed me to delete the Temp file with no errors form IE. I ran it in the windows environment, I didn't need to run it in Safe Mode. I was then able to complete my AVG scan and the Adaware Scan. I disabled the System restore, restarted and enabled system restore and all is well. We weren't getting any errors and everything seems to work great.
Thanks again for everyone's help, I was planning on a long battle with this computer !! :thumbsup:




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