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Removing Trojan Malware


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#1 DennisGohl

DennisGohl

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Posted 14 December 2011 - 08:39 PM

I have read the ComboFix Guide and it says not to run ComboFix without first being asked to do so.... Please reply at your earliest convenience so I can start using my laptop again ...

Thank you, Dennis Gohl

Edited by nasdaq, 15 December 2011 - 06:37 PM.
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#2 Blind Faith

Blind Faith

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Posted 19 December 2011 - 03:12 PM

Hello and welcome to BleepingComputer! :)



I am Blind Faith and I will be helping you out with your problem. Firstly, you should know that we are working with specific tools which are destined to idetifying the possible threats present on your system so I will analyze the results they produce.


As a start we need to have some more up-to-date logs than the ones you have already provided. The current state of the files on your system might have changed so we need to get a clear look on that step. DO NOT bring any changes to the system except the ones I tell you to as that may produce more damage than helping us.

If you will encounter a delay of over 2 days from me, please don't hesitate and private message me.
Do not forget to check your topic periodically and subscribe to the topic so that you can receive notifications regarding my replies.



Please generate another DDS log (download it from here if you haven't already) and post it in your next reply along with other changes that may have occured since you last posted.
Also download and run GMER from this link: GMER download link.



Thank you very much for your patience.




Regards,

Elle
Can you hear it?It's all around!

Tomar ki manè acchè?
Yadi thakè, tahalè
Ki kshama kartè paro
?



If I haven't replied in 48 hours, please feel free to send me a PM.



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