Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


My computer is sick. :c

  • Please log in to reply
3 replies to this topic

#1 Cinnamon Bunn

Cinnamon Bunn

  • Members
  • 3 posts
  • Local time:09:14 PM

Posted 13 December 2011 - 11:00 PM

I've posted this on another forum and I'm going to post it here.

I just recently rid myself of the bogus Win 7 2012 antivirus program (by using the instructions I found on this very site), and now I seem to have some kind of redirect thing with Firefox and Opera.

What's happening is that, as I browse through reddit or forums or youtube or whatever, my browser will spontaneously open one or more tabs to various other locations, some of which seem to be pages I've visited in the past (I'm guessing it's looking at my browser history or cache file?), and some of which seem to be blogs and poorly executed video-news sites (As far as I can tell the most common redirect is a site called "News Canary," which to my knowledge I have never visited before unless it was through a reddit link) and mostly it seems to be running google searches on previous search terms I've used. For example, if I had used the keywords "bacon lettuce tomato sandwich," the script in question would have opened google search tabs for the terms "bacon", "lettuce", "tomato", and "sandwich", respectively.

More concerning is an error page that states something to the effect of "Cannot access /:c [sic] BAD REQUEST." The next time it happens I'll take a screen shot of it. This happens whenever I open opera. It's always the first tab opened. Again, I will take thorough screenshots next time.

Other weird things going on include rkill.com terminating "ituneshelper" and another apparently apple-related process as 'known malware processes' and malwarebytes not turning up any infected files on a full scan. My searches of tech support forums only turn up one other case of this happening to somebody and apparently the mods there thought it would be more practical to lock the thread and solve it via PM. So no info for me.

There doesn't appear to be any significant drop in the performance of my computer, I should add. Also it goes without saying that I'll be avoiding my online banking and such like the plague until I figure out what's going on here.

Has anybody else encountered this? What's the culprit? I don't see any suspicious processes in my task manager or anything.

e: The win 7 2012 thing was the first time I've had any kind of problem with this computer whatsoever. And now this makes two issues in as many days. Is there some utility that will allow me to scan my computer for likely vulnerabilities? Maybe I've just neglected an update somewhere?

I don't really download anything or go to any weird sites. I've since started using Adblock and the firefox addon "no-script".

Thanks guys. And girls. Pretty much everyone.

BC AdBot (Login to Remove)


#2 Cinnamon Bunn

Cinnamon Bunn
  • Topic Starter

  • Members
  • 3 posts
  • Local time:09:14 PM

Posted 15 December 2011 - 02:20 AM

Well, I can't seem to find a post edit button, so I guess this will have to do.

Here are the pictures. Sorry, I left them at the native resolution.

Posted Image

Posted Image

A lot of these are random, but a couple of them are obviously based on recent searches, as I previously said. I did a wiki search earlier tonight for the king james bible and also googled "gamestop" with the exact same mispelling as in that tab there.

The only tab you can see there that's actually legit (the one I actually intended to navigate to) is the Amazon tab.

This behavior happens approximately 3-4 times per day, with smaller, one-tab redirects in between. I'm actually wondering if I don't have two or more infections now.

Edited by Cinnamon Bunn, 15 December 2011 - 02:28 AM.

#3 jsrgale


  • Members
  • 11 posts
  • Local time:09:14 PM

Posted 18 December 2011 - 11:43 AM

I have the same issue, almost exactly. Yesterday I went through virus removal steps for trojan-bnk.win32.keylogger.gen as listed in a forum topic on this site. As my history was deleted in the process I can't recall the topic number. Anyway, the redirection issue seems to be the only remnant of yesterday's problems.

#4 cryptodan


    Bleepin Madman

  • Members
  • 21,868 posts
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:03:14 AM

Posted 20 December 2011 - 11:05 AM


And welcome to BleepingComputer.com, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can.

Please download and run Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Malwarebytes Anti-Malware

NOTEMalwarebytes is now offering a free trial of their program, if you want to accept it you will need to enter some billing information, so that at the end of the trial you would be charged the cost of the product. Please decline this offer, if you are unable to provide billing information. If you want to try it out, then provide the billing information.

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


Please download and scan with SUPERAntiSpyware Free

  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are unchecked (leave all others checked):
    • Ignore files larger then 4mb
    • Ignore non-executable files

    Now Perform the scan with SUPERAntiSpyware as follows:
    • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
    • On the left, make sure you check C:\Fixed Drive.
    • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
    • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
    • Make sure everything has a checkmark next to it and click "Next".
    • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
    • If asked if you want to reboot, click "Yes" and reboot normally.
    • To retrieve the removal information after reboot, launch SUPERAntispyware again.[list]
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

SAS Portable
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


GMER does not work in 64bit Mode!!!!!!

Please download GMER from one of the following locations and save it to your desktop:

  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning

All scans above should be performed in regular boot mode, and if that is not possible then I will post instructions in a follow up reply on how to get into Safe Mode to perform the scans. Also all scans should be COMPLETE and not quick unless specifically instructed to do so.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users