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HP Pavillion Static discharge


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#1 chucksg

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Posted 13 December 2011 - 08:55 PM

I have a HP pavilion P6000 with windows 7
About a couple of months after I purchased the computer, I would turn it on and it would just loop the HP splash screen over and over. I called HP and after hours trying this and that I was told to disconnect any plugs from the computer and push the start button for 2 seconds to discharge any static then it would start right up, that worked for a few weeks.
Long story short, Started happening over and over, sent the computer back to HP (after hrs. of tech support) they replaced the motherboard. That worked for about a month then same thing happened again.
Sent it back again (after hrs. of tech support) HP replaced something to do with the possessor, work for a while. Now every time I boot up I have the same problem again looping the HP splash screen until I discharge the static, then it works until I shut it off. If you put your arm up to the case while itís on, the arm hair will stand up. I wonder if the power supply may need to be replaced?
Thanks

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#2 jhayz

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Posted 13 December 2011 - 10:34 PM

Have you inquired about a complete replacement instead?

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#3 Romeo29

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Posted 14 December 2011 - 08:14 AM

In my limited experience, if you are zapping your peripherals like mouse or keyboard too often, then its the power supply unit that is faulty.
If I were you, I would first have the power outlet checked by an electrician to see if the ground wire is properly working or not. Then move on to power supply.




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