Posted 13 December 2011 - 06:16 PM
I play (played) a game called City of Heroes for six years. This past year the developers decided to roll out a new game launcher, that simply will not work on my computer.
I've made sure that the windows firewall allows it access,tried running it w/o avg running, w/o super antispyware running, i've worked with the developers of the game to make sure it's nothing on their end, all to no avail.
I can download the launcher fine, but when I run it, it says "There is either a problem with your internet connection, or the update server is currently down. You may retry or skip this step." .
I can retry for hours, no luck. If i skip the updating process and go right to the main menu, I can choose to install any one of thier games, but if I try, all i get is a message saying :the install information could not be downloaded, please try again in a few minutes." Again, I can retry till i'm blue in the face, no luck.
I'm not computer savvy at all, so this has been very frustrating. Not sure what I can do next, any suggestions are welcome!
oops, *edit* Windows XP,service pack 3 installed, .net 3 framework installed (these two are apparently must-haves for the launcher) AVG free, superanti spyware free edition, and windows firewall. Is there anyhting else I can put here that may be helpful?
Edit: Moved topic from XP to the more appropriate forum. ~ Animal