Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

"AppleSyncNotifier.exe unable to locate component"


  • Please log in to reply
9 replies to this topic

#1 parkton

parkton

  • Members
  • 57 posts
  • OFFLINE
  •  
  • Local time:08:18 PM

Posted 13 December 2011 - 04:20 PM

My wife's laptop was almost at a crawl, and on startup kept coming up with the error message as in the topic title.

After following the advice of Broni as per Forum link wwww.bleepingcomputer.com./forums/topic429565 I was referred to the advice guide "Preparation Guide for use before using malware tools and requesting help", and asked to post the resulting scans here. After implementing Broni's guidance, the laptop was even slower but the startup message was removed. So the results are now posted and i await your verdict and advice.

Many thanks.


DDS.txt report is below

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_29
Run by Amy at 20:14:35 on 2011-12-13
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.3033.1687 [GMT 0:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files\CyberLink\YouCam\YouCamTray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exe
C:\Program Files\iMesh Applications\MediaBar\Datamngr\datamngrUI.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe
C:\Program Files\OEM\LIVE! OSD 1.14(AD)\osd.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\9.0.1\ToolbarUpdater.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\AVG\AVG10\avgscanx.exe
C:\Windows\system32\conhost.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.virginmedia.com/
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=DSGJ&bmod=DSGJ
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: H - No File
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: UrlHelper Class: {474597c5-ab09-49d6-a4d5-2e8d7341384e} - c:\progra~1\imesha~1\mediabar\datamngr\IEBHO.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\9.0.0.18\AVG Secure Search_toolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: MediaBar: {abb49b3b-ab7d-4ed0-9135-93fd5aa4f69f} - c:\progra~1\imesha~1\mediabar\toolbar\iMeshMediaBarDx.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: MediaBar: {abb49b3b-ab7d-4ed0-9135-93fd5aa4f69f} - c:\progra~1\imesha~1\mediabar\toolbar\iMeshMediaBarDx.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\9.0.0.18\AVG Secure Search_toolbar.dll
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [MDS_Menu] "c:\program files\cyberlink\mediashowespresso\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\mediashowespresso" updatewithcreateonce "software\cyberlink\mediashow espresso\5.0"
mRun: [CLMLServer] "c:\program files\cyberlink\power2go\CLMLSvc.exe"
mRun: [UpdateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"
mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\3.0"
mRun: [YouCam Mirror Tray icon] "c:\program files\cyberlink\youcam\YouCamTray.exe" /s
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [RemoteControl8] "c:\program files\cyberlink\powerdvd8\PDVD8Serv.exe"
mRun: [PDVD8LanguageShortcut] "c:\program files\cyberlink\powerdvd8\language\Language.exe"
mRun: [DATAMNGR] c:\progra~1\imesha~1\mediabar\datamngr\DATAMN~1.EXE
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [ServiceManager.exe] "c:\program files\virgin media\service manager\ServiceManager.exe" /AUTORUN
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\users\amy\desktop\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\osd.lnk - c:\windows\installer\{73289228-1853-4623-982a-eb17ff0270ca}\_CCB0CAEC2D875359E0C287.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_43C348BC2E93EB2B.dll/cmsidewiki.html
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{1B7B5A2C-A581-42F0-B075-BC69E37FADEC} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{B8D3022A-29F4-45DB-9556-5EB101D2A478} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{B8D3022A-29F4-45DB-9556-5EB101D2A478}\051627B69713 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{B8D3022A-29F4-45DB-9556-5EB101D2A478}\051627B69723 : DhcpNameServer = 192.168.1.1
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\9.0.1\ViProtocol.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\imesha~1\mediabar\datamngr\datamngr.dll c:\progra~1\imesha~1\mediabar\datamngr\IEBHO.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\amy\appdata\roaming\mozilla\firefox\profiles\vos75jc0.default\
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://virginmedia.com
FF - prefs.js: keyword.URL - hxxp://search.imesh.com/web?src=ffb&systemid=1&q=
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff4.dll
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff5.dll
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff6.dll
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff7.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - component: c:\program files\imesh applications\mediabar\datamngr\firefoxextension\components\DataMngrHlp.dll
FF - component: c:\program files\mozilla firefox\extensions\{82af8dca-6de9-405d-bd5e-43525bdad38a}\components\SkypeFfComponent.dll
FF - component: c:\users\amy\appdata\roaming\mozilla\firefox\profiles\vos75jc0.default\extensions\{28d35620-51d9-11de-9d13-2db156d89593}\components\dtTransparency.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\virgin media\service manager\nprpspa.dll
FF - plugin: c:\users\amy\appdata\roaming\mozilla\plugins\np-mswmp.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Skype Click to Call: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} - c:\program files\mozilla firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}
FF - Ext: MediaBar: {28D35620-51D9-11DE-9D13-2DB156D89593} - %profile%\extensions\{28D35620-51D9-11DE-9D13-2DB156D89593}
FF - Ext: AVG Safe Search: {1E73965B-8B48-48be-9C8D-68B920ABC1C4} - c:\program files\avg\avg10\Firefox4
FF - Ext: AVG Security Toolbar em:version=7.008.031.001 em:displayname=AVG Security Toolbar em:iconURL=chrome://tavgp/skin/logo.ico em:creator=AVG Technologies em:description=AVG Security Toolbar em:homepageURL=http://www.avg.com >: avg@igeared - c:\program files\avg\avg10\toolbar\firefox\avg@igeared
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-2-22 22992]
R0 AvgRkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-3-16 32592]
R1 AvgLdx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-1-7 248656]
R1 AvgMfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-3-1 34896]
R1 AvgTdiX;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-4-4 297168]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-8-18 7390560]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
R2 LiveGpdKBFilter;LiveGpdKBFilter;c:\windows\system32\drivers\LiveGpdKBFilter.sys [2009-9-1 4096]
R2 LiveIO;LiveIO;c:\windows\system32\drivers\LiveIO.sys [2009-9-1 15312]
R2 ServicepointService;ServicepointService;c:\program files\virgin media\service manager\ServicepointService.exe [2011-12-4 689464]
R2 vToolbarUpdater;vToolbarUpdater;c:\program files\common files\avg secure search\vtoolbarupdater\9.0.1\ToolbarUpdater.exe [2011-12-13 855904]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-5-27 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-2-10 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-2-10 21968]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2009-9-1 122368]
R3 Livekbc;Livekbc;c:\windows\system32\drivers\Livekbc.sys [2009-9-1 4096]
R3 Livemouclass;Livemouclass;c:\windows\system32\drivers\Livemouclass.sys [2009-9-1 3968]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2009-9-1 167936]
S1 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwd6x.sys [2010-2-3 24856]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-2 135664]
S3 androidusb;SAMSUNG Android Composite ADB Interface Driver;c:\windows\system32\drivers\ssadadb.sys [2011-5-13 30312]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2011-4-25 167264]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-2-2 135664]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2009-9-1 166912]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\drivers\ssadbus.sys [2011-5-13 121064]
S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\drivers\ssadmdfl.sys [2011-5-13 12776]
S3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\drivers\ssadmdm.sys [2011-5-13 136808]
S3 ssadserd;SAMSUNG Android USB Diagnostic Serial Port (WDM);c:\windows\system32\drivers\ssadserd.sys [2011-5-13 114280]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-6-12 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-5-24 1343400]
.
=============== Created Last 30 ================
.
2011-12-13 20:01:52 -------- d-----w- c:\programdata\AVG Secure Search
2011-12-13 20:01:45 -------- d-----w- c:\program files\common files\AVG Secure Search
2011-12-13 20:01:44 -------- d-----w- c:\program files\AVG Secure Search
2011-12-05 22:09:39 -------- d-----w- c:\users\amy\appdata\roaming\Malwarebytes
2011-12-05 22:08:54 -------- d-----w- c:\programdata\Malwarebytes
2011-12-05 22:08:51 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-04 21:41:47 -------- d-----w- c:\users\amy\appdata\roaming\Virgin Media
2011-12-04 21:41:46 -------- d-----w- c:\programdata\Radialpoint
2011-12-04 21:41:43 -------- d-----w- c:\programdata\Virgin Media
2011-12-04 21:41:43 -------- d-----w- c:\program files\Virgin Media
2011-11-24 22:10:36 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2011-11-24 22:10:36 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2011-11-24 22:10:03 -------- d-----w- c:\program files\iPod
2011-11-24 22:10:02 -------- d-----w- c:\program files\iTunes
2011-11-24 22:08:43 -------- d-----w- c:\program files\Bonjour
2011-11-24 21:33:33 -------- d-----w- c:\users\amy\appdata\roaming\ParetoLogic
2011-11-24 21:33:33 -------- d-----w- c:\users\amy\appdata\roaming\DriverCure
2011-11-24 21:33:24 -------- d-----w- c:\programdata\ParetoLogic
2011-11-24 20:55:30 476904 ----a-w- c:\program files\mozilla firefox\plugins\npdeployJava1.dll
2011-11-24 20:55:30 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-11-23 20:16:08 -------- d--h--w- C:\$AVG
2011-11-23 19:34:47 -------- d-----w- c:\users\amy\appdata\local\ElevatedDiagnostics
2011-11-17 21:18:42 75776 ----a-w- c:\windows\system32\psisrndr.ax
2011-11-17 21:18:42 465408 ----a-w- c:\windows\system32\psisdecd.dll
2011-11-17 21:18:37 708608 ----a-w- c:\program files\common files\system\wab32.dll
2011-11-17 21:18:33 1290608 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-17 21:18:32 233472 ----a-w- c:\windows\system32\oleacc.dll
2011-11-17 21:18:31 571904 ----a-w- c:\windows\system32\oleaut32.dll
2011-11-17 21:18:26 2341888 ----a-w- c:\windows\system32\win32k.sys
.
==================== Find3M ====================
.
.
============= FINISH: 20:15:51.45 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,740 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:18 PM

Posted 19 December 2011 - 04:25 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/432282 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 parkton

parkton
  • Topic Starter

  • Members
  • 57 posts
  • OFFLINE
  •  
  • Local time:08:18 PM

Posted 20 December 2011 - 03:38 PM

As per Helpbot request folowing my earlier post the following is the result of the DDS scan:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_29
Run by Amy at 7:14:15 on 2011-12-20
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.3033.1604 [GMT 0:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\9.0.1\ToolbarUpdater.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\Windows\system32\conhost.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files\CyberLink\YouCam\YouCamTray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exe
C:\Program Files\iMesh Applications\MediaBar\Datamngr\datamngrUI.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\AVG Secure Search\vprot.exe
C:\Program Files\OEM\LIVE! OSD 1.14(AD)\osd.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\msiexec.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\AVG\AVG10\avgscanx.exe
C:\Windows\system32\conhost.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.virginmedia.com/
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=DSGJ&bmod=DSGJ
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: H - No File
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: UrlHelper Class: {474597c5-ab09-49d6-a4d5-2e8d7341384e} - c:\progra~1\imesha~1\mediabar\datamngr\IEBHO.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\9.0.0.18\AVG Secure Search_toolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: MediaBar: {abb49b3b-ab7d-4ed0-9135-93fd5aa4f69f} - c:\progra~1\imesha~1\mediabar\toolbar\iMeshMediaBarDx.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: MediaBar: {abb49b3b-ab7d-4ed0-9135-93fd5aa4f69f} - c:\progra~1\imesha~1\mediabar\toolbar\iMeshMediaBarDx.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\9.0.0.18\AVG Secure Search_toolbar.dll
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [MDS_Menu] "c:\program files\cyberlink\mediashowespresso\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\mediashowespresso" updatewithcreateonce "software\cyberlink\mediashow espresso\5.0"
mRun: [CLMLServer] "c:\program files\cyberlink\power2go\CLMLSvc.exe"
mRun: [UpdateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"
mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\3.0"
mRun: [YouCam Mirror Tray icon] "c:\program files\cyberlink\youcam\YouCamTray.exe" /s
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [RemoteControl8] "c:\program files\cyberlink\powerdvd8\PDVD8Serv.exe"
mRun: [PDVD8LanguageShortcut] "c:\program files\cyberlink\powerdvd8\language\Language.exe"
mRun: [DATAMNGR] c:\progra~1\imesha~1\mediabar\datamngr\DATAMN~1.EXE
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [ServiceManager.exe] "c:\program files\virgin media\service manager\ServiceManager.exe" /AUTORUN
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\users\amy\desktop\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\osd.lnk - c:\windows\installer\{73289228-1853-4623-982a-eb17ff0270ca}\_CCB0CAEC2D875359E0C287.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_43C348BC2E93EB2B.dll/cmsidewiki.html
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{1B7B5A2C-A581-42F0-B075-BC69E37FADEC} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{B8D3022A-29F4-45DB-9556-5EB101D2A478} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{B8D3022A-29F4-45DB-9556-5EB101D2A478}\051627B69713 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{B8D3022A-29F4-45DB-9556-5EB101D2A478}\051627B69723 : DhcpNameServer = 192.168.1.1
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\9.0.1\ViProtocol.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\imesha~1\mediabar\datamngr\datamngr.dll c:\progra~1\imesha~1\mediabar\datamngr\IEBHO.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\amy\appdata\roaming\mozilla\firefox\profiles\vos75jc0.default\
FF - prefs.js: browser.startup.homepage - hxxp://virginmedia.com
FF - prefs.js: keyword.URL - hxxp://search.imesh.com/web?src=ffb&systemid=1&q=
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff4.dll
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff5.dll
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff6.dll
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff7.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - component: c:\program files\imesh applications\mediabar\datamngr\firefoxextension\components\DataMngrHlp.dll
FF - component: c:\program files\mozilla firefox\extensions\{82af8dca-6de9-405d-bd5e-43525bdad38a}\components\SkypeFfComponent.dll
FF - component: c:\programdata\avg secure search\9.0.0.18\components\toolbarhomewmp.dll
FF - component: c:\users\amy\appdata\roaming\mozilla\firefox\profiles\vos75jc0.default\extensions\{28d35620-51d9-11de-9d13-2db156d89593}\components\dtTransparency.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\virgin media\service manager\nprpspa.dll
FF - plugin: c:\users\amy\appdata\roaming\mozilla\plugins\np-mswmp.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Skype Click to Call: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} - c:\program files\mozilla firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}
FF - Ext: MediaBar: {28D35620-51D9-11DE-9D13-2DB156D89593} - %profile%\extensions\{28D35620-51D9-11DE-9D13-2DB156D89593}
FF - Ext: AVG Safe Search: {1E73965B-8B48-48be-9C8D-68B920ABC1C4} - c:\program files\avg\avg10\Firefox4
FF - Ext: AVG Security Toolbar: avg@toolbar - c:\programdata\avg secure search\9.0.0.18
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-2-22 22992]
R0 AvgRkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-3-16 32592]
R1 AvgLdx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-1-7 248656]
R1 AvgMfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-3-1 34896]
R1 AvgTdiX;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-4-4 297168]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-8-18 7390560]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
R2 LiveGpdKBFilter;LiveGpdKBFilter;c:\windows\system32\drivers\LiveGpdKBFilter.sys [2009-9-1 4096]
R2 LiveIO;LiveIO;c:\windows\system32\drivers\LiveIO.sys [2009-9-1 15312]
R2 ServicepointService;ServicepointService;c:\program files\virgin media\service manager\ServicepointService.exe [2011-12-4 689464]
R2 vToolbarUpdater;vToolbarUpdater;c:\program files\common files\avg secure search\vtoolbarupdater\9.0.1\ToolbarUpdater.exe [2011-12-13 855904]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-5-27 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-2-10 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-2-10 21968]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2009-9-1 122368]
R3 Livekbc;Livekbc;c:\windows\system32\drivers\Livekbc.sys [2009-9-1 4096]
R3 Livemouclass;Livemouclass;c:\windows\system32\drivers\Livemouclass.sys [2009-9-1 3968]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2009-9-1 167936]
S1 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwd6x.sys [2010-2-3 24856]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-2 135664]
S3 androidusb;SAMSUNG Android Composite ADB Interface Driver;c:\windows\system32\drivers\ssadadb.sys [2011-5-13 30312]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2011-4-25 167264]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-2-2 135664]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2009-9-1 166912]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\drivers\ssadbus.sys [2011-5-13 121064]
S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\drivers\ssadmdfl.sys [2011-5-13 12776]
S3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\drivers\ssadmdm.sys [2011-5-13 136808]
S3 ssadserd;SAMSUNG Android USB Diagnostic Serial Port (WDM);c:\windows\system32\drivers\ssadserd.sys [2011-5-13 114280]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-6-12 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-5-24 1343400]
.
=============== Created Last 30 ================
.
2011-12-13 20:01:52 -------- d-----w- c:\programdata\AVG Secure Search
2011-12-13 20:01:45 -------- d-----w- c:\program files\common files\AVG Secure Search
2011-12-13 20:01:44 -------- d-----w- c:\program files\AVG Secure Search
2011-12-05 22:09:39 -------- d-----w- c:\users\amy\appdata\roaming\Malwarebytes
2011-12-05 22:08:54 -------- d-----w- c:\programdata\Malwarebytes
2011-12-05 22:08:51 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-04 21:41:47 -------- d-----w- c:\users\amy\appdata\roaming\Virgin Media
2011-12-04 21:41:46 -------- d-----w- c:\programdata\Radialpoint
2011-12-04 21:41:43 -------- d-----w- c:\programdata\Virgin Media
2011-12-04 21:41:43 -------- d-----w- c:\program files\Virgin Media
2011-11-24 22:10:36 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2011-11-24 22:10:36 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2011-11-24 22:10:03 -------- d-----w- c:\program files\iPod
2011-11-24 22:10:02 -------- d-----w- c:\program files\iTunes
2011-11-24 22:08:43 -------- d-----w- c:\program files\Bonjour
2011-11-24 21:33:33 -------- d-----w- c:\users\amy\appdata\roaming\ParetoLogic
2011-11-24 21:33:33 -------- d-----w- c:\users\amy\appdata\roaming\DriverCure
2011-11-24 21:33:24 -------- d-----w- c:\programdata\ParetoLogic
2011-11-24 20:55:30 476904 ----a-w- c:\program files\mozilla firefox\plugins\npdeployJava1.dll
2011-11-24 20:55:30 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-11-23 20:16:08 -------- d--h--w- C:\$AVG
2011-11-23 19:34:47 -------- d-----w- c:\users\amy\appdata\local\ElevatedDiagnostics
.
==================== Find3M ====================
.
2011-09-29 16:03:04 1290608 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-09-29 03:37:56 2341888 ----a-w- c:\windows\system32\win32k.sys


============= FINISH: 7:15:49.54 ===============




Also attached, as requested the Attach.txt file & Ark.txt file which i've suffixed as '2' to distinguish from original saved files. Hopefully this is all done correctly so look forward to your advice in due course.

Thanks

Attached Files



#4 Gammo

Gammo

  • Members
  • 202 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:02:18 AM

Posted 21 December 2011 - 06:20 PM

Hi parkton,

Download and Install Combofix

Download ComboFix from one of the following locations:

Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop *

IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

  • Double click on ComboFix.exe & follow the prompts.
  • Accept the disclaimer and allow to update if it asks

    Posted Image

    Posted Image
  • When finished, it shall produce a log for you.
  • Please include the C:\ComboFix.txt in your next reply.

Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.


Please make sure you include the ComboFix log in your next reply as well as describe how your computer is running now

unite_blue.png

Please post the final results, good or bad. We like to know!


#5 parkton

parkton
  • Topic Starter

  • Members
  • 57 posts
  • OFFLINE
  •  
  • Local time:08:18 PM

Posted 22 December 2011 - 04:47 AM

Hi Gammo,

I followed your instructions in sequence listed but think initially the AVG antivirus protection stopped and quarantined Combofix (which seemed to start running right away, i didn't get to choose where to save it i.e. to desktop, so i temporarily disabled AVG and then tried again. This worked and Combofix ran and the log results on Notepad I saved to desktop, ready to pick up and post for this reply. I am using my desktop for sending this though, as the laptop now seems to have stopped running on any icon i've clicked on - trying to open the saved log i got the error message -

C:\users\Amy\Desktop\combofix.txt "Illegal operation attempted on a registry key that has been marked for deletion"

The same message comes up with anything else i tried, including AVG. Because I couldn't open the saved Combofix log (but had copied it first ready to paste in a reply) i tried to open Word with a view to pasting it and using that, but same thing happened. Right clicking to open doesn't work either.

Obviously i can't get to the scan results to post them and am not sure what to do next - should i try System Restore? I haven't powered down the laptop as yet just in case nothing works upon restart.

Thanks

#6 Gammo

Gammo

  • Members
  • 202 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:02:18 AM

Posted 22 December 2011 - 08:02 AM

Please restart the computer. That should fix the error. :thumbup2:

After doing that, please post the contents of the ComboFix log (which you can find at C:\ComboFix.txt).

unite_blue.png

Please post the final results, good or bad. We like to know!


#7 parkton

parkton
  • Topic Starter

  • Members
  • 57 posts
  • OFFLINE
  •  
  • Local time:08:18 PM

Posted 22 December 2011 - 10:58 AM

Hi, wow that was a relief, i didn't realise it would be as simple as that!!!!

The Combo fix log is:

ComboFix 11-12-22.01 - Amy 22/12/2011 8:59.1.1 - x86
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.3033.1828 [GMT 0:00]
Running from: c:\users\Amy\Downloads\ComboFix.exe
AV: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((( Files Created from 2011-11-22 to 2011-12-22 )))))))))))))))))))))))))))))))
.
.
2011-12-22 09:05 . 2011-12-22 09:05 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-12-20 07:13 . 2011-10-26 04:47 3967856 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-12-20 07:13 . 2011-10-26 04:47 3912560 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-12-20 07:12 . 2011-11-24 04:25 2342912 ----a-w- c:\windows\system32\win32k.sys
2011-12-20 07:12 . 2011-11-05 04:26 2048 ----a-w- c:\windows\system32\tzres.dll
2011-12-20 07:12 . 2011-10-15 05:38 534528 ----a-w- c:\windows\system32\EncDec.dll
2011-12-20 07:12 . 2011-10-26 04:28 38912 ----a-w- c:\windows\system32\csrsrv.dll
2011-12-13 20:01 . 2011-12-20 07:05 -------- d-----w- c:\programdata\AVG Secure Search
2011-12-13 20:01 . 2011-12-13 20:01 -------- d-----w- c:\program files\Common Files\AVG Secure Search
2011-12-13 20:01 . 2011-12-13 20:01 -------- d-----w- c:\program files\AVG Secure Search
2011-12-05 22:09 . 2011-12-05 22:09 -------- d-----w- c:\users\Amy\AppData\Roaming\Malwarebytes
2011-12-05 22:08 . 2011-12-05 22:08 -------- d-----w- c:\programdata\Malwarebytes
2011-12-05 22:08 . 2011-08-31 17:00 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-04 21:41 . 2011-12-04 21:41 -------- d-----w- c:\users\Amy\AppData\Roaming\Virgin Media
2011-12-04 21:41 . 2011-12-04 21:41 -------- d-----w- c:\programdata\Radialpoint
2011-12-04 21:41 . 2011-12-04 21:41 -------- d-----w- c:\programdata\Virgin Media
2011-12-04 21:41 . 2011-12-04 21:41 -------- d-----w- c:\program files\Virgin Media
2011-11-24 22:10 . 2009-05-18 13:17 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2011-11-24 22:10 . 2008-04-17 12:12 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2011-11-24 22:10 . 2011-11-24 22:10 -------- d-----w- c:\program files\iPod
2011-11-24 22:10 . 2011-11-24 22:10 -------- d-----w- c:\program files\iTunes
2011-11-24 22:08 . 2011-11-24 22:08 -------- d-----w- c:\program files\Bonjour
2011-11-24 21:33 . 2011-11-24 21:33 -------- d-----w- c:\users\Amy\AppData\Roaming\ParetoLogic
2011-11-24 21:33 . 2011-11-24 21:33 -------- d-----w- c:\users\Amy\AppData\Roaming\DriverCure
2011-11-24 21:33 . 2011-11-24 21:45 -------- d-----w- c:\programdata\ParetoLogic
2011-11-24 20:55 . 2011-11-24 20:55 -------- d-----w- c:\program files\Common Files\Java
2011-11-24 20:55 . 2011-10-03 05:06 476904 ----a-w- c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll
2011-11-24 20:55 . 2011-10-03 05:06 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-11-23 20:16 . 2011-11-23 20:16 -------- d-----w- C:\$AVG
2011-11-23 19:34 . 2011-12-04 21:21 -------- d-----w- c:\users\Amy\AppData\Local\ElevatedDiagnostics
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-09-29 16:03 . 2011-11-17 21:18 1290608 ----a-w- c:\windows\system32\drivers\tcpip.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{474597C5-AB09-49d6-A4D5-2E8D7341384E}]
2010-09-07 06:23 585096 ----a-w- c:\progra~1\IMESHA~1\MediaBar\Datamngr\IEBHO.dll
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}]
2011-12-13 20:01 1547104 ----a-w- c:\program files\AVG Secure Search\9.0.0.18\AVG Secure Search_toolbar.dll
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{ABB49B3B-AB7D-4ED0-9135-93FD5AA4F69F}]
2009-11-20 17:34 87472 ----a-w- c:\progra~1\IMESHA~1\MediaBar\ToolBar\iMeshMediaBarDx.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{ABB49B3B-AB7D-4ED0-9135-93FD5AA4F69F}"= "c:\progra~1\IMESHA~1\MediaBar\ToolBar\iMeshMediaBarDx.dll" [2009-11-20 87472]
"{95B7759C-8C7F-4BF1-B163-73684A933233}"= "c:\program files\AVG Secure Search\9.0.0.18\AVG Secure Search_toolbar.dll" [2011-12-13 1547104]
.
[HKEY_CLASSES_ROOT\clsid\{abb49b3b-ab7d-4ed0-9135-93fd5aa4f69f}]
.
[HKEY_CLASSES_ROOT\clsid\{95b7759c-8c7f-4bf1-b163-73684a933233}]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj.1]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-06-04 186904]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-08-26 7723552]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-06-25 1537320]
"MDS_Menu"="c:\program files\CyberLink\MediaShowEspresso\MUITransfer\MUIStartMenu.exe" [2009-02-25 218408]
"CLMLServer"="c:\program files\CyberLink\Power2Go\CLMLSvc.exe" [2009-06-03 103720]
"UpdateP2GoShortCut"="c:\program files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" [2009-05-19 222504]
"UCam_Menu"="c:\program files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" [2009-05-19 222504]
"YouCam Mirror Tray icon"="c:\program files\CyberLink\YouCam\YouCamTray.exe" [2009-07-31 162912]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
"RemoteControl8"="c:\program files\CyberLink\PowerDVD8\PDVD8Serv.exe" [2009-07-16 91432]
"PDVD8LanguageShortcut"="c:\program files\CyberLink\PowerDVD8\Language\Language.exe" [2009-04-15 50472]
"AVG_TRAY"="c:\program files\AVG\AVG10\avgtray.exe" [2011-09-10 2338656]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-11 137752]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-11 171032]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-11 172568]
"ServiceManager.exe"="c:\program files\Virgin Media\Service Manager\ServiceManager.exe" [2011-03-25 4371768]
"Malwarebytes' Anti-Malware (reboot)"="c:\users\Amy\Desktop\Malwarebytes' Anti-Malware\mbam.exe" [2011-08-31 1047208]
"vProt"="c:\program files\AVG Secure Search\vprot.exe" [2011-12-13 827232]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
OSD.lnk - c:\windows\Installer\{73289228-1853-4623-982A-EB17FF0270CA}\_CCB0CAEC2D875359E0C287.exe [2009-9-1 3262]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\IMESHA~1\MediaBar\Datamngr\datamngr.dll c:\progra~1\IMESHA~1\MediaBar\Datamngr\IEBHO.dll
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG10\avgchsvx.exe /sync\0c:\progra~1\AVG\AVG10\avgrsx.exe /sync /restart
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ServicepointService]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2009-02-27 16:10 35696 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\APSDaemon]
2011-09-27 07:22 59240 ----a-w- c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2011-11-13 00:24 421736 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-11-29 16:38 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]
2011-10-13 09:27 17351304 ----a-r- c:\program files\Skype\Phone\Skype.exe
.
R1 Avgfwfd;AVG network filter service;c:\windows\system32\DRIVERS\avgfwd6x.sys [2010-02-03 24856]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [2011-08-18 7390560]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-02-02 135664]
R3 androidusb;SAMSUNG Android Composite ADB Interface Driver;c:\windows\system32\Drivers\ssadadb.sys [2011-05-13 30312]
R3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\AVG\AVG10\Toolbar\ToolbarBroker.exe [2011-11-10 167264]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2010-02-02 135664]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2009-06-04 166912]
R3 RtsUIR;Realtek IR Driver;c:\windows\system32\DRIVERS\Rts516xIR.sys [x]
R3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\DRIVERS\ssadbus.sys [2011-05-13 121064]
R3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\DRIVERS\ssadmdfl.sys [2011-05-13 12776]
R3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\DRIVERS\ssadmdm.sys [2011-05-13 136808]
R3 ssadserd;SAMSUNG Android USB Diagnostic Serial Port (WDM);c:\windows\system32\DRIVERS\ssadserd.sys [2011-05-13 114280]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-05-24 1343400]
S0 AVGIDSEH;AVGIDSEH;c:\windows\system32\DRIVERS\AVGIDSEH.Sys [2011-02-22 22992]
S0 AvgRkx86;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx86.sys [2011-03-16 32592]
S1 AvgLdx86;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx86.sys [2011-01-07 248656]
S1 AvgTdiX;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdix.sys [2011-04-04 297168]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 avgwd;AVG WatchDog;c:\program files\AVG\AVG10\avgwdsvc.exe [2011-02-08 269520]
S2 LiveGpdKBFilter;LiveGpdKBFilter; [x]
S2 LiveIO;LiveIO; [x]
S2 ServicepointService;ServicepointService;c:\program files\Virgin Media\Service Manager\ServicepointService.exe [2011-03-25 689464]
S2 vToolbarUpdater;vToolbarUpdater;c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\9.0.1\ToolbarUpdater.exe [2011-12-13 855904]
S3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\AVGIDSDriver.Sys [2011-05-27 134480]
S3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\DRIVERS\AVGIDSFilter.Sys [2011-02-10 24144]
S3 AVGIDSShim;AVGIDSShim;c:\windows\system32\DRIVERS\AVGIDSShim.Sys [2011-02-10 21968]
S3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2009-05-26 122368]
S3 Livekbc;Livekbc; [x]
S3 Livemouclass;Livemouclass; [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2009-05-22 167936]
.
.
Contents of the 'Scheduled Tasks' folder
.
2011-12-22 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-02 21:46]
.
2011-12-20 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-02 21:46]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.virginmedia.com/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_43C348BC2E93EB2B.dll/cmsidewiki.html
TCP: DhcpNameServer = 192.168.1.1
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\Common Files\AVG Secure Search\ViProtocolInstaller\9.0.1\ViProtocol.dll
FF - ProfilePath - c:\users\Amy\AppData\Roaming\Mozilla\Firefox\Profiles\vos75jc0.default\
FF - prefs.js: browser.startup.homepage - hxxp://virginmedia.com
FF - prefs.js: keyword.URL - hxxp://search.imesh.com/web?src=ffb&systemid=1&q=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Skype Click to Call: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} - c:\program files\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}
FF - Ext: MediaBar: {28D35620-51D9-11DE-9D13-2DB156D89593} - %profile%\extensions\{28D35620-51D9-11DE-9D13-2DB156D89593}
FF - Ext: AVG Safe Search: {1E73965B-8B48-48be-9C8D-68B920ABC1C4} - c:\program files\AVG\AVG10\Firefox4
FF - Ext: AVG Security Toolbar: avg@toolbar - c:\programdata\AVG Secure Search\9.0.0.18
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
Toolbar-Locked - (no file)
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2011-12-22 09:08:03
ComboFix-quarantined-files.txt 2011-12-22 09:08
.
Pre-Run: 91,189,878,784 bytes free
Post-Run: 91,132,710,912 bytes free
.
- - End Of File - - BFCA265C162F59B05A03F2D0E4C966B9

I tried opening browswr and clicking on a couple of things and laptop now seems to be running faster, but i won't count my chickens till i've had your advice!

Thanks

#8 Gammo

Gammo

  • Members
  • 202 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:02:18 AM

Posted 22 December 2011 - 11:46 AM

I tried opening browswr and clicking on a couple of things and laptop now seems to be running faster, but i won't count my chickens till i've had your advice!

I don't see any sign of malware in your logs. Please run TFC as instructed below. After that, please test your PC (browse the Internet, run some programs). If it's running OK again, you can continue with the cleanup/prevention instructions below TFC. :thumbup2:

Download TFC to your desktop
  • Open the file and close any other windows.
  • It will close all programs itself when run, make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job
  • Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean





Your logs appear to be clean now. There is only a bit of cleanup that we will deal with in this post, as well as prevention from future infections. ^_^

Remove Combofix now that we're done with it.
  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between the "x" and "/")
    Posted Image
  • Please follow the prompts to uninstall Combofix.
  • You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  • Download OTC to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Keep a backup of your important files
Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Make proper use of your anti-virus and firewall
You should keep your anti-virus and firewall guard enabled at all times, don't shut them off unless there's a specific reason to do so.

Also, regularly performing a full system scan with your anti-virus program is a good idea to make sure nothing has slipped through your protection. Once every two weeks works well for many people. You can set the scan to run during a time when you don't plan to use the computer and just leave it to complete on its own.

Keep in mind that anti-virus programs are far from perfect. They don't protect you against every piece of malware that's out there, so don't trust them blindly. If an anti-virus reports a file as 'clean' then it's doesn't necessarily has to mean it is.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Keep all your software updated
It is important to keep up on system updates from Microsoft by regularly checking their website at: http://windowsupdate.microsoft.com/, as these patch critical security vulnerabilities and help to keep you safe.

It's also important to keep programs up to date so that malware doesn't exploit any old security flaws. FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Java and Adobe Reader are two of the main security vulnerabilities. You can find the latest version of Java here, you will want the Java SE Runtime Environment (JRE) one. You can find the latest version of Adobe Reader here.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Use a safer web browser
Internet Explorer is not the most secure tool for browsing the web. It has been known to be very susceptible to infection, and there are a couple good free alternatives: Firefox and Opera. Both are excellent faster, safer, more powerful and functional free alternatives to Internet Explorer. It's definitely worth the short period of adjustment to start using one of these. If you wish to continue using Internet Explorer, it would be a good idea to follow the tutorial here which will help you to make IE much safer.

If you decide to use the Firefox browser, the McAfee SiteAdvisor add-on will nicely help to enhance your security. This add-on tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Some other security programs

It is wise these days to have a few security programs installed and running on your machine except from just an anti-virus and a firewall. I will list some of them.
  • A good anti-spyware program installed on your pc is very important to help remove any spyware that may have gotten on your computer. I highly recommend Malwarebytes' Anti-Malware.
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites in the future.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Be careful
Having security programs installed is very helpful to you, but none of them have the gift of human thought. The best way to make sure you don't get infected is to exercise common sense. Be careful of what websites you visit - if a site looks suspicious, trust your instincts and get out of there. Be careful of what attachments you open in emails and files you download from websites - check them over carefully to make sure that you know what you're getting.

Using peer-to-peer programs (eg: LimeWire, BitTorrent, uTorrent, Kazaa) or downloading cracks and keygens is something else to avoid. These are the most common way to get infected. Malware writers use these programs to spread infections as it is the easiest way for them. The majority of infections we see in the Malware Removal forum are due to people using p2p programs to download cracks/keygens/warez. These are not only illegal, but will always contain some form of malware. You have no way of verifying that the things you download are legitimate or that they don't contain malware. Even with an up to date anti-virus and firewall, some of these things will still infect you. It is highly recommend that you uninstall all peer-to-peer programs. It just isn't worth it.

Other common ways of getting infected are dis-reputable sites forcing you to download and install a codec. Or viruses using Instant Messaging programs (Windows Live Messenger, MSN Messenger, AIM) to send a file claiming it to be "photos" from a friend, only for it to turn out to be a virus.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Slow computer?
If your computer begins to slow down in the future for no particular reason, your first step should not be to come to the malware forum. As your computer ages and is used, it's parts wear, files and programs accumulate, and its performance can decrease. To restore your computer's performance to its best possible level, follow the steps in this page written by malware expert Miekiemoes.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I'll leave this thread open for a couple days in case you come across any lingering problems that need fixing, then I'll close it up. If you need it reopened for any reason just shoot me a PM. It's been a pleasure working with you, now best of luck!

Cheers,
Gammo :cool:

unite_blue.png

Please post the final results, good or bad. We like to know!


#9 parkton

parkton
  • Topic Starter

  • Members
  • 57 posts
  • OFFLINE
  •  
  • Local time:08:18 PM

Posted 29 December 2011 - 07:45 AM

Hi Gammo,

Just wanted to say many thanks - all seems to be working fine now:thumbup2:

Hope you had a good Xmas, amd have a a happy New Year

#10 Gammo

Gammo

  • Members
  • 202 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:02:18 AM

Posted 29 December 2011 - 04:17 PM

You're welcome. Glad I could help.


Hope you had a good Xmas, amd have a a happy New Year

You too. :thumbup2:

unite_blue.png

Please post the final results, good or bad. We like to know!





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users