Posted 13 December 2011 - 11:35 AM
For the past few months I have been experiencing random freezes of my system. It can occur at almost any time, during Windows start up, just after logging on, sometimes it freezes up after less than 10 minutes of use and other times I can run for 12 hours using system intense games and programs with no freeze, it has even happened in safe mode; the only times when I've not gotten a freeze is when I boot to utility partition and run diagnostics from there, or when I've rebooted after a freeze and the chkdsk application automatically runs. The freeze is a near total freeze: display locks up on whatever the image was on screen at the time of the freeze; if there was audio playing, then the last little sample will repeat ad infinitum until I shut the system down; if the hard drive light was on, it will stay on; no response from the mouse of keyboard, if I push Num Lock or Caps Lock, the little light on the keyboard to indicate the lock is on won't light up; the only thing that will run during the freeze are the fans, I have three fans in my system, cpu, gpu, and psu. I've run diagnostics and tests and monitoring software for every hardware component, memory, cpu, gpu, hard drive, physically, everything checks out as performing fine and temperature is not an issue. I thought it could've been a driver issue, but after rolling back drivers and fully updating drivers and finding drivers in between from times I knew the thing worked, I have mostly ruled out a driver issue.
A bit of background, in October I allowed someone to use my computer who wasn't very internet savvy and they proceeded to get me a virus, a really nasty rootkit one that did what I'm assuming is a great deal of damage, and removing it was quite the arduous task which I'm sure did even more damage. It was around the time that I got this virus that the freezing issue began. I've talked with a friend, and he seems to think the issue is corrupt system files and that a fresh install of the OS would likely fix my problems; alternatively he suggests it could be an issue with the hard drive itself (he also suggested a memory issue, but all the tests of my memory have came back clean). System file checks and check disk would appear to confirm the corrupted system file hypothesis. I have been needing to buy a new hard drive sooner or later anyways, as I'm running out of space on my internal hard drive and my supplemental external one, also I have been wanting to update from Vista to Windows 7. I have some extra money and want to fix this issue, but I'd like to be certain that this will be the solution; I'd hate to buy a new hard drive and new OS (especially with the increase in HD prices due to the recent flooding in Thailand) and it turn out that the issue still persists and it's some other component or problem, more expensive, that will need to be addressed and replaced.
I suppose I should give some system information, is there any applications I can use to get what is needed quickly and timely and in a copy-pasteable form?