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Windows 7 will not start-just black screen and blinking cursor


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#1 Black Frank

Black Frank

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Posted 13 December 2011 - 12:07 AM

Hello. I have a Toshiba Satellite C655-S5132 and it started with a virus in my svchost.exe file. Now my screen goes from the Toshiba logo at the beginning to a black screen with a blinking cursor. I I tried System Restore but it said it could not be performed, no matter what date i choose because of a damaged/missing file. I tried Toshiba Recovery Wizard and it asks me to put in the last cd of a Toshiba Recovery cd set, and I dont have one. I do have a bootup disk but it still is not solving the problem. How do i reset it back to Factory settings?

Edited by hamluis, 13 December 2011 - 03:09 PM.
Moved from Win 7 to Am I Infected.


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#2 a_cup

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Posted 13 December 2011 - 12:29 AM

Hi Black Frank,

I would recommend posting in the Am I infected? What do I do? as you may still be infected. Please read Before You Post About A Problem before posting.


Pauline




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