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recurring zbot infection, mbam doesn't touch it


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2 replies to this topic

#1 howell267

howell267

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Posted 12 December 2011 - 08:23 PM

Hi there, first post so sorry if I haven't followed a protocol at any point.

I'm having a problem with what I believe is a win32/zbot infection, I say that because AVG Free keeps saying that it has detected this virus. I'm getting loads of these messages in waves, with 5-30 per wave regardless of whether I'm connected to the internet or not. As well as these messages other virus have suddenly started popping up as well.

I first knew there was a problem because an internet screen popped up pretending to be a police institution asking for money and I couldn't close it and couldn't open other applications, including task manager. I restarted my computer in safe mode with networking and ran a scan from AVG, which found viruses which I deleted and then I restarted into normal startup mode. Within a minute of loading the desktop the computer blue screen crashed so I restarted and it happened again, and again, but then it started ok and waited a minute before the internet screen popped up again asking for money.

Then I restarted in safe mode and downloaded malwarebytes onto memory stick from another PC and transferred and installed it then ran a scan and deleted a load more files. Now the computer starts up ok and the internet screen doesn't pop up but I keep getting these zbot messages appear from AVG. I've taken the following steps since then:

Run a full scan from malwarebytes in normal startup mode, deleted lots of viruses.
Run a full scan from AVG, deleted another load of viruses.
Downloaded super AntiSpyware and run a scan and deleted about 1000 pieces of malware.
Downloaded avira antivirus (as directed by one site talking about this virus) and run a full scan, removed more malware supposedly.
Downloaded some other tools, namely avenger, Ccleaner and ComboFix, haven't run any of these yet and not confident running programs like ComboFix without assistance.
Posted on this forum about my problem and got directed to the prep guide, completed those steps.
Logs are now pasted underneath this message and attached.

At present I have Avira and AVG running simultaneously because control panel won't let me uninstall AVG.

I'm running Windows Vista Home Premium, SP1 and have been using AVG free for a year without a virus detection until now. I'm relatively good with computers but don't have any expert knowledge on malware and would greatly appreciate some help as the steps I've taken so far haven't sorted it!

Thank you to anyone who helps,

Shaun






.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.19088
Run by Owner at 23:54:33 on 2011-12-12
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.44.1033.18.3001.1575 [GMT 0:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
AV: Avira Desktop *Enabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
SP: Avira Desktop *Enabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Boots F2CD\Picture Suite\InsDetect.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cobian Backup 10\cbVSCService.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\Program Files\AVG\AVG2012\avgemcx.exe
C:\Windows\system32\WerCon.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\svchost.exe -k SDRSVC
\\SHAUNS_PC\Holly's Backup\Defogger.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
c:\program files\avira\antivir desktop\avscan.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\users\owner\appdata\local\yswtnkyp\hyojxkid.exe,
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [Boots Insert Detect] c:\program files\boots f2cd\picture suite\InsDetect.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [HyoJxkid] c:\users\owner\appdata\local\yswtnkyp\hyojxkid.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
TCP: Interfaces\{21E43591-8183-435B-B7B1-07106AA5F598} : DhcpNameServer = 194.168.4.100 194.168.8.100
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\owner\appdata\roaming\mozilla\firefox\profiles\vs2cnzo6.default\
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-7-11 23120]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-9-13 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-10-7 230608]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-8-8 40016]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-7-11 295248]
R1 avkmgr;avkmgr;c:\windows\system32\drivers\avkmgr.sys [2011-12-10 36000]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608]
R2 AntiVirSchedulerService;Avira Scheduler;c:\program files\avira\antivir desktop\sched.exe [2011-12-10 86224]
R2 AntiVirService;Avira Realtime Protection;c:\program files\avira\antivir desktop\avguard.exe [2011-12-10 110032]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2011-12-10 74640]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2011-8-2 192776]
R2 cbVSCService;Cobian Backup 10 Volume Shadow Copy service;c:\program files\cobian backup 10\cbVSCService.exe [2011-12-10 67584]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-7-11 134736]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-7-11 24272]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-10-4 16720]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2011-4-2 112640]
R3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;c:\windows\system32\drivers\L1C60x86.sys [2011-4-2 50176]
R3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2008-11-17 3668480]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\AVGIDSAgent.exe [2011-10-12 4433248]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
.
=============== Created Last 30 ================
.
2011-12-12 21:59:09 -------- d-----w- c:\users\owner\Documents_Backup
2011-12-12 21:56:59 724992 ----a-w- c:\windows\iun6002.exe
2011-12-12 21:56:55 -------- d-----w- c:\program files\Second Backup
2011-12-12 21:55:53 -------- d-----w- c:\program files\Backup app
2011-12-10 17:19:05 -------- d-----w- c:\users\owner\appdata\local\Safe mirror
2011-12-10 17:18:11 -------- d-----w- c:\program files\Cobian Backup 10
2011-12-10 00:36:14 -------- d-----w- c:\users\owner\appdata\roaming\Avira
2011-12-10 00:35:21 74640 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2011-12-10 00:35:21 36000 ----a-w- c:\windows\system32\drivers\avkmgr.sys
2011-12-10 00:35:19 -------- d-----w- c:\programdata\Avira
2011-12-10 00:35:19 -------- d-----w- c:\program files\Avira
2011-12-10 00:15:03 -------- d-----w- c:\users\owner\appdata\roaming\SUPERAntiSpyware.com
2011-12-10 00:14:07 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2011-12-10 00:14:07 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-12-08 16:05:14 -------- d-----w- c:\users\owner\appdata\local\yswtnkyp
2011-12-07 12:57:34 -------- d-----w- c:\users\owner\appdata\roaming\Malwarebytes
2011-12-07 12:57:27 -------- d-----w- c:\programdata\Malwarebytes
2011-12-07 12:57:24 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-07 12:57:24 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-12-06 23:25:23 -------- d--h--w- C:\$AVG
2011-12-06 22:14:44 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
.
==================== Find3M ====================
.
2011-12-07 00:12:47 235067876 ----a-w- c:\windows\DUMP51f6.tmp
2011-10-07 06:23:48 230608 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2011-10-04 06:21:16 16720 ----a-w- c:\windows\system32\drivers\AVGIDSShim.sys
.
============= FINISH: 23:56:37.42 ===============

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Posted 18 December 2011 - 08:25 PM

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