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HP Home Security 2012 virus


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#1 diana247

diana247

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Posted 12 December 2011 - 07:33 PM

Hi, I am running on XP and when I went to open my email, I got a message saying I was infected with a virus. I didn't click on anything and my mailbox never opened. I downloaded SecurityCheck.exe and saved the checkup file and will post it here. I also downloaded SUPERAntiSpyware.exe, but even changing the name, I could not install it. I rebooted in safemode and still got the same message when trying to install it. The "HP home security" message came up and said that the software (superantispyware) was infected with Trojan-BNK.Win32.Keylooger.gen. I am hoping something can be done here.
Thanks so much for your help!

Diana

Here is the log from the Security Check.

Results of screen317's Security Check version 0.99.28
Windows XP Service Pack 3 x86 (UAC is disabled!)
Internet Explorer 6 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
Kaspersky Anti-Virus 2010
McAfee Security Scan Plus
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 22
Java 2 Runtime Environment, SE v1.4.2_03
Java version out of date!
Adobe Flash Player ( 10.3.183.11) Flash Player out of Date!
Adobe Reader X (10.1.1)
Mozilla Firefox ((3.6.24)) Firefox out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

``````````End of Log````````````

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#2 diana247

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Posted 15 December 2011 - 10:36 AM

Just wanted to say that I used your guide on removing this virus and it worked. So thank you!




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