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trojan infection / internet explorer failure


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#1 blackrosedrake77

blackrosedrake77

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Posted 12 December 2011 - 07:38 AM

I recently purchased a laptop from Lenovo. It runs on a Windows 7 operating system. I use avast fow an antivirus, and Zone alarm for a firewall. last night when i was working on it the screen began greying out, going from light grey, to dark grey, to black, to light grey again. It did this for a minute then went back to my desktop. then the screen greyed out again and changed to a new screen. It looked like a digital image of the inside of a computer with wires and chips. It panned in to the left to where a little figure was kneeling in the middle of the 'computer'. He had on a yellow helmet, blue coveralls, a red shirt, and orange hair. in the top left corner were some words. I can't remember all of them, but the last bit was download and a percentage. as the percentage grew, blue and white flames began to grow aroung the edges of the screen. I turned off my wireles connection and the image dissapered. I deleated everything that i had recently downloaded and I've been running every scan I currently have on my computer including: Ad-aware, Spy-bot, Avast, and CW Shredder. They have each found several problems, but I am concerned that whatever created the 'image' might still be somewhere deep in my computer. Also, my Internet explorer won't work. It will open, but it won't open any pages. I had to type this on a different computer. What do I do? Is there a program that can perform a deeper scan than what I currently have? And is this something that I can fix myself? Or should I call in my warranty?

Edited by hamluis, 12 December 2011 - 07:45 AM.
Moved from Win 7 to Am I Infected.


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