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Rootkit infection?


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#1 bluesgirl

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Posted 12 December 2011 - 02:06 AM

Hello

I have posted about this problem in the XP section , but was suggested to me , that it could be a rootkit infection and to seek
help here.. looking forward to any suggestions on how to deal with this problem!

I'm using XP Pro Sp3 , with minimal problems in the past , but lately there's been a lot of warnings and errors showing in the Event Viewer log , some of the most recent and frequent ones include :

DCOM event Id 10005 , Dhcp Event Id 1002 & Tcpip event Id 4226

I have tried to follow the solutions MS Help & Support offers on the Tcpip warnings " At the command prompt, type
Netstat –no " but all i get is a black window that flashes and disappears.
Spyware & virus scans come up clean, so I'd really appreciate of someone could advise me how to sort these problems.

Thanks in advance ' bluesgirl '

Edited by hamluis, 12 December 2011 - 05:55 AM.
Moved from MRL to Am I Infected, no logs.


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#2 quietman7

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Posted 12 December 2011 - 05:21 PM

Your log(s) is posted here.

Now that your log is posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Response Team member...nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process or make things worst which would extend the time it takes to clean your computer.

From this point on the Malware Response Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take several days to get a response because the Malware Response Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have posted your log and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Response Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Response Team member is already assisting you and not open the thread to respond.

If HelpBot replies to your topic, please follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic until you are cleared by the Malware Response Team. If you still need assistance after your log has been reviewed and you have been cleared, please PM me or another moderator and we will re-open this topic.

Good luck with your log.
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